Huawei E589U-12 Installation guide

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E589U-12 FAQ........................................................... 2

Q1: Main Features of E589U-12:.......................................................................................................2

Q2: Hardware specifications of E589U-12:.......................................................................................3

Q3: Keys, Interface of E589U-12 .......................................................................................................5

Q4: What information displayed on E589U-12’s TFT screen?..........................................................5

Q5: The AutoPlay dialog box does not appear when connect E589U-12 to PC with USB cable.....6

Q6: I can’t visit Internet when I connect my E589u-12 to PC by USB cable, why?..........................6

Q7: Establish WiFi connection between PC and E589u-12...............................................................6

Q8: My device connected to E589U-12’s wireless network, but cannot open Web UI ..................8

Q9: E589U-12’s signal is weak and cannot register to 4G network...............................................10

Q10: E589U-12’s Wi-Fi signal is always weak...................................................................................11

Q11: Default encryption method of E589U-12.................................................................................12

Q12: I forget my Wi-Fi key and Web login password I can’t login my E589U-12 ............................12

Q13: How long it may take to fully charge E589U-12 and how long E589U-12 can work by using

the fully charged battery? ....................................................................................................................13

Q14: I feel my E589U-12 getting hot after long hours usage. Is there safety concern?..................14

Q15: Which terminals could E589u-12 support？............................................................................14

Q16: How can I get version information of my E589U-12？............................................................14

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E589U-12 FAQ

Q1: Main Features of E589U-12:

The E589u-12 supports the following features:

Downlink LTE packet data service of up to 100 Mbit/s

Uplink LTE packet data service of up to 50 Mbit/s

Downlink LTE -> Wi-Fi packet data service of up to 35 Mbit/s

Downlink HSPA+ packet data service of up to 42 Mbit/s

Downlink HSDPA packet data service of up to 14.4 Mbit/s

Uplink HSUPA packet data service of up to 5.76 Mbit/s

Uplink and downlink UMTS packet data service of up to 384 kbit/s

Uplink and downlink EDGE packet data service of up to 236.8 kbit/s

Uplink and downlink GPRS packet data service of up to 85.6 kbit/s

Packet switched (PS) domain data service based on LTE, UMTS and GSM

SMS based on UMTS and GSM

Wi-Fi and Wi-Fi Protected Setup (WPS)

Concurrent wireless connections from 10 users

Built-in Dynamic Host Configuration Protocol (DHCP) server, Domain Name System

(DNS) relay, and network address translation (NAT)

3000 mAh built-in battery (non-removable) that supports up to 6 hours operating time

Maximum standby time is 200 hours while Wi-Fi is off and 42 hours while Wi-Fi is on

Universal Serial Bus (USB) extension cable for convenient connection in various usage

scenarios

Thin film transistor liquid crystal display (TFT-LCD)

Standard micro-USB port

Built-in LTE, UMTS, and wireless local area network (WLAN) antennas

Micro Secure Digital (microSD) memory card

Access to the microSD card over Hypertext Transfer Protocol (HTTP)

Windows XP, Windows Vista, Windows 7, and Mac OS X 10.5, 10.6, and 10.7

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Q2: Hardware specifications of E589U-12:

Item

Specifications

Standards

compliance

WAN: LTE/HSPA+/HSPA/UMTS/EDGE/GPRS/GSM

WLAN: IEEE 802.11b/g/n

Operating

frequency

LTE

FDD 2100/1800/2600/900/DD800 MHz

HSPA+/HSPA/UMTS

2100/900 MHz

EDGE/GPRS/GSM

1900/1800/900/850 MHz

WLAN: 2400–2483 MHz

Memory

256 MB NAND flash and 64 MB SD-RAM

Maximum

transmit power

LTE

22 (±2.7)dBm

UMTS

23 (±2.7)dBm

WLAN

802.11b: 13 (±3) dBm

802.11g: 11 (±3) dBm

802.11n: 11 (±3) dBm

Receiver

sensitivity

LTE

2100 MHz: –97dBm@10 MHz

1800 MHz: –94dBm@10 MHz

2600 MHz: –95dBm@10 MHz

900 MHz: –94dBm@10 MHz

DD800MHz: –94dBm@10 MHz

UMTS

–109 dBm@3.8 MHz

WLAN 802.11b: –76 dBm@11 Mbit/s or –82 dBm@1 Mbit/s

WLAN 802.11g: –65 dBm@54 Mbit/s

WLAN 802.11n: –64 dBm@65 Mbit/s

WLAN rate

802.11b: up to 11 Mbit/s

802.11g: up to 54 Mbit/s

802.11n: support for MCS0–MCS7; up to 72.2 Mbit/s

Maximum power

consumption

4.3 W

Power supply

AC: 100–240 V

DC: 5 V, 2 A

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Item

Specifications

Battery

Type: Li-ion battery (rechargeable)

Capacity: 3.7 V, 3000 mAh

Maximum operating time: 6 hours

Maximum standby time: 200 hours while Wi-Fi is off; 42 hours

while Wi-Fi is on.

External

interfaces

Micro-USB port

Standard microSD card interface

Standard 6-pin SIM card interface

External main antenna interface

Display

TFT-LCD

Keys

Wi-Fi/Power multiplexing key, WPS switch, and Reset key

Antenna

Built-in LTE/UMTS/GSM main antenna

Built-in LTE/UMTS diversity antenna

Built-in WLAN antenna

External LTE/UMTS/GSM main antenna interface

Dimensions (H x

W x D)

13.5 mm x 62 mm x 113 mm

Weight

About 140 g

Ambient

temperature

Operating: 0°C to +35°C

Storage: –20°C to +70°C

Humidity

5% to 95% (non-condensing)

Note

FDD = Frequency Division Duplex

SRAM = static random-access memory

WAN = wide area network

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Q3: Keys, Interface of E589U-12

Q4: What information displayed on E589U-12’s TFT screen?

A: Information you can read from the TFT screen of E589U-12 showed below

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Q5: The AutoPlay dialog box does not appear when connect

E589U-12 to PC with USB cable, why?

E589u-12 is different from E5830s, E586Bs, and ET536. Your PC only could connect to it via Wi-Fi, USB cable

only could be use for charging and visit the files of MicroSD card. E589u-12 don’t have virtual CD/DVD driver,

so when you connect your E589u-12 to PC with USB cable AutoPlay dialog box will not appear.

Q6: I can’t visit Internet when I connect my E589u-12 to PC by USB

cable, why?

E589u-12 don’t support NDIS, so it cannot mapped virtual Network adapter in device manager when

E589u-12 connect PC with USB cable, so you cannot open its WEB UI on PC, also you cannot access internet

when you only use USB cable to connect PC and E589u-12. If you need connect internet over E589u-12

please use Wi-Fi.

Q7: Establish WiFi connection between PC and E589u-12

A: Please follow these steps to set up your WLAN

Windows XP:

1. Enable your wireless network card and double click icon displayed on windows start bar to

open “Choose a wireless network”dialog

Notice: Press twice consecutively to display the current SSID and

Wi-Fi key on the screen.

2. Select SSID of E589U-12 in the local wireless device list, click to connect.

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3. Input WiFi Key in the dialog of password input then click to establish connection(The

WiFi Key and the SSID can be found on a label stick inside the back cover)

4. After the icon of wireless network card turned from (status of acquiring IP address ) into

,your PC has established WiFi connection with E589u-12 successfully, enter http://192.168.1.1 in

web browser (ex. IE) to visit Web UI

Windows 7:

1. Enable your wireless network card and double click icon displayed on windows start bar to

open “Connection are available”dialog

Notice: Press twice consecutively to display the current SSID and

Wi-Fi key on the screen.

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2. Select SSID of E589u-12 in the local wireless device list, click to connect.

3. Input WiFi Key in the dialog of password input then click to establish connection

4. After the icon of wireless network card turned from (status of acquiring IP address) into ,

your PC has established WiFi connection with E589u-12 successfully

Q8: My device connected to E589U-12’s wireless network, but cannot

open Web UI

1. Double to check your wireless network connection on windows start bar. Make sure your device is

connected with your E589U-12 not other Wi-Fi device.

2. Open Web Browser from your device (ex. Microsoft Internet Explorer). Go http://192.168.1.1 to open

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E589U-12’s Web UI.

3. If Web Browser failed to bring you to Web UI, click “Tool” from Browser then select “Internet Options”.

Select “Connections” tab, then click “LAN settings”.

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For the “Local Area Network (LAN) Settings” pop-up, uncheck the top three check-boxes. Then click “OK” to

apply changes.

Refresh the Web Browser to show E589U-12 management console page.

Q9: E589U-12’s signal is weak and cannot register to 4G network

1. Please check local network condition, check whether there is 4G network which provided by telecom

operator at the moment. Ensure you are not in some close environment. (You may check the signal

strengthen by the icon displayed on Web UI main page)

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