Huawei Watch 2 Installation guide

Is my HUAWEI WATCH 2 compatible with an iPhone or

other iOS device?

Yes. Your HUAWEI WATCH 2 can be used with iOS devices (iOS 9.0 or later).

You can download the iOS version of the Wear OS by Google app from the

App Store and pair your watch with the device. However, not all of the

watch's functions will be available on iOS.

On a HUAWEI WATCH 2 paired with an iOS device, you can track your

workout data and sync it to the phone, change watch faces, and access

HiVoice assistant. You can also download standalone third-party apps from

the Google Play Store on the watch. On the 4G edition, you can make calls

without the need for the phone nearby.

However, certain functions are not supported. For example, mobile

payments are not supported, and the watch cannot be used to answer calls

made to your phone.

Is there anything I should bear in mind when pairing my

HUAWEI WATCH 2 with my phone?

Your HUAWEI WATCH 2 is paired with your phone through the Wear OS by

Google app. The pairing process could take some time. Please follow the

onscreen instructions and wait patiently.

Keep the Wear OS by Google app running in the foreground and avoid

performing any other operations on your phone when pairing your watch

through the Wear OS by Google app. When the message Touch "Done" on

your phone appears on the watch, touch Done on the phone to complete

the pairing process.

If pairing is taking too long, or the message Getting watch details stays on

the screen, try the following steps to see if the issue is resolved:

1. Reset the watch to factory settings. If pairing fails or the message Getting

watch details stays on the screen for too long, touch and hold the power

button on the watch (the button on the top right side of the watch) then go

to Settings > System > and touch Disconnect & reset to restore the watch

to factory settings.

2. If the watch has previously been paired with a phone, reset the watch to

factory settings and then pair with the new phone. If you are using an

iPhone, you need to unpair the watch from the phone before performing a

factory reset. Go to Settings > Bluetooth on your phone, then touch the info

icon next to the watch's Bluetooth name and touch Forget this Device. After

this, turn Bluetooth off and then on again on the phone, exit and restart the

Wear OS by Google app, and then re-pair the watch with the phone.

What can I do if my watch's battery drains

quickly and has a short standby time?

1. Check whether you are using the Bluetooth version or the 4G version.

You can generally expect to get around 1.5 days of full usage (including in

Watch mode) from the 4G version, and approx 2 days of usage from the

Bluetooth version. In addition to battery capacity, the usage time of your

watch depends on your usage scenario, frequency, and the network

conditions. Using the watch to workout (GPS), listen to music, or make calls

will have a significant impact on battery life.

2. For the Bluetooth version (or 4G version without a SIM card inserted): If

the standby time is less than one and a half days, perform the following

steps to check for the cause.

(1) Check whether the rapid power consumption is caused by a third-party

app.

In the Wear OS by Google app, enter the Advanced Settings menu and

then touch Watch battery to check detailed battery statistics.

If there are other third-party apps consuming a lot of power in the

background, but you never or rarely use them, it is recommended that you

uninstall these apps.

Check whether Package Installer or Android System is at the top of the Wear

OS by Google app power consumption list. If so, it could be that the rapid

power consumption is caused by a rare software issue. Please restart the

watch to fix the issue. Please also update your watch's software at the next

available version release, as this will also fix such issues.

(2) Check whether the watch has undergone heavy use. The watch's standby

time will be reduced in respect to how much it is used. The following

situations may result in reduced battery life:

Prolonged use of the watch to play music or make calls.

Prolonged use of an exercise or map navigation app.

Prolonged use of power-intensive third-party apps, such as Google Fit or

Runtastic.

Frequent message notifications.

3. For the 4G version (with a SIM card inserted): If the standby time is less

than 1 day, in addition to the above, please also check the following:

(1) Check whether the watch is disconnected from the phone. If Bluetooth is

disabled on the phone or watch, using the watch's independent connectivity

functions will result in higher power consumption than usual.

If you want to use the watch's independent calling function, go

to Settings > Connectivity > Cellular and set Cellular to ON. This way you can

make calls using the watch and still receive messages and access network

connections over Bluetooth. This conserves more battery power than directly

disconnecting the Bluetooth connection between the watch and phone.

If you don't want to have messages pushed to your watch, go to the Wear OS

by Google app, enter the Notifications menu, then select the apps you no

longer want to receive messages from under Block app notifications.

(2) Mobile network power consumption is affected by mobile network signal

strength. If the network signal is poor, power will be consumed at a faster

rate. If the mobile network is set to ON (the default selection is Automatic),

power consumption will be greater.

If you don't want to use the independent calling function on the watch, you

can disable it by going to Settings > Connectivity > Cellular and

setting Cellular to Automatic.

4. After performing the preceding actions, restart the watch to see whether

power consumption has improved.

How do I improve the usage time of my watch?

1. It is recommended that you uninstall or refrain from using certain power-

intensive third-party apps.

In the Wear OS by Google app, enter the Advanced Settings menu and

then touch Watch battery to check detailed battery statistics.

Under Settings > APPs, choose the power-intensive third-party apps, and

then click Uninstall or Disable.

2. Use the watch's Smart power saving mode.

Press the watch's upper right key (power key) to access the app list, touch

and open the Battery app, then select Smart power saving mode.

3. Block notification messages.

After the watch receives a notification message, press and hold the screen

and select Block all notifications to block all further notification messages

from this app. Alternatively, go to the Wear OS by Google app, enter

the Notifications menu, then select the apps you no longer want to receive

messages from under Block app notifications.4. Use the watch's Airplane

mode.

If you find yourself not needing a network connection (for example, when

you are on a plane, asleep, or exercising for extended periods), switch the

watch to Airplane mode. To enable Airplane mode, pull down the shortcut

menu and touch the airplane icon.

5. Disable the Always-on screen setting.

Go to Settings > Display, and disable Always-on screen.

6. Disable the Tilt-to-wake setting.

Go to Settings > Gestures, and disable Tilt-to-wake.

7. Enable Watch mode.

Press the power button and then enable Watch mode in the Battery app.

8. If Cellular on the 4G version of the watch is set to ON (the default value is

Automatic), power consumption increases. It is recommended that this

setting be set to Automatic. Set the Cellular to Automatic by going

to Settings > Connectivity > Cellular.

Third-party apps can enhance the functionality of the watch, but some third-

party apps also increase power consumption. Take care when downloading

and installing third-party apps.

When Smart power saving mode is enabled, the watch will disable the

Always-on screen function, the mobile network will switch to automatic

mode, and the screen brightness will be lowered.

Your watch will not receive notifications from apps whose notifications are

blocked.

In Airplane mode, Bluetooth and network connection are disconnected. You

will not be able to make or receive calls, send or receive messages, or use any

online functions.

Watch mode keeps only the basic Clock and Pedometer functions,

prolonging the watch's standby time.

Why can't I receive push messages on my watch

when it is connected to an Android phone?

If you cannot receive notifications when your watch is paired with an

Android phone, try the following solutions:

1. Check whether the notifications and SMS messages are displayed in the

status bar on your phone. Only messages displayed in the status bar can be

pushed to your watch.

2. Check the Bluetooth connection between your watch and phone. To do

this, go to the Wear OS by Google app on your phone and check the

connection status in the upper left corner of the screen. If the Bluetooth

connection has been interrupted, you will not receive notifications on the

watch.

3. Make sure that all tutorial cards have been deleted from the watch.

4. Check whether your watch is in Theater mode or Airplane mode. In these

two modes, your watch will not receive incoming call notifications, message

notifications, or notification cards.

5. Check that the Wear OS by Google app is running in the background. Add

the Wear OS by Google app to the list of protected apps on the phone to

make sure that it continues to run in the background when the phone's

screen goes off.

6. Check whether notification permissions and SMS messages have been

disabled on your phone.

(1) On your phone, go to Settings > Apps > Wear OS by Google >

Notifications and enable Allow notifications.

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