Huawei Watch 2 Installation guide
1:Is my HUAWEI WATCH 2 compatible with an iPhone or other iOS
device?
Yes. Your HUAWEI WATCH 2 can be used with iOS devices (iOS 9 or later). You can
download the iOS version of the Android Wear app from the App Store and pair your
watch with the device. However, not all of the watch's functions will be available on iOS.
On a HUAWEI WATCH 2 paired with an iOS device, you can track your workout data,
change watch faces, and access HiVoice assistant. You can also download standalone
third-party apps from the Google Play Store on the watch.
However, certain functions are not supported. For example, fitness data on the watch
cannot be synced to the phone, mobile payments are not supported, and the watch
cannot be used to answer calls made to your phone.
2: What is the difference between the Android Wear, Huawei Wear, and
Health apps?
Android users can download the Huawei Wear and Huawei Health apps in the Google
Play Store to make better use of the watch.
Android Wear is used to pair your phone and watch, provide Google-specific features,
watch configuration options, and other features.
With Huawei Wear, you can manage your device, sync health data between your phone
and watch and is used to activate the eSIM card (eSIM versions only) as well as view the
step count and calories burnt. It is indispensable in using Huawei Health app. Not
available for iOS.
Huawei Health is used to create personalized training plans, display fitness and health
data in detail. Not available for iOS.
Note:
You can download the Huawei Wear app on your iOS device, but currently you cannot
use this app to manage your watch.
Huawei Health is not supported on iOS devices.
3:Is there anything I should bear in mind when pairing my HUAWEI
WATCH 2 with my phone?
Your HUAWEI WATCH 2 is paired with your phone through the Android Wear app. The
pairing process could take some time. Please follow the onscreen instructions and wait
patiently.
Note: Keep the Android Wear app running in the foreground and avoid performing any
other operations on your phone when pairing your watch through the Android Wear app.
When the message Touch "Done" on your phone appears on the watch, touch “Done” on
the phone to complete the pairing process.
If pairing is taking too long, or the message Checking for updates stays on the screen, try
the following steps to see if the issue is resolved:
(1) Reset the watch to factory settings. If pairing fails or the message Checking for
updates stays on the screen for too long, touch and hold the power button on the watch
(the button on the top right side of the watch) then go to Settings > System > and touch
Disconnect & reset to restore the watch to factory settings.
(2) If the watch has previously been paired with a phone, reset the watch to factory
settings and then pair with the new phone. If you are using an iPhone, you need to unpair
the watch from the phone before performing a factory reset. Go to Settings > Bluetooth
on your phone, then touch the info icon next to the watch's Bluetooth name and touch
Forget this Device. After this, turn Bluetooth off and then on again on the phone, exit and
restart the Android Wear app, and then re-pair the watch with the phone.
4:How do I improve the usage time of my watch?
Solution:
(1).It is recommended that you uninstall or refrain from using certain power-intensive
third-party apps.
In the Android Wear app, touch the Settings icon to open the settings screen. Under
Device settings, select the connected HUAWEI WATCH 2, and then touch Watch battery
to check detailed battery statistics.
Under Settings > APPs, choose the power-intensive third-party apps, and then click
Uninstall or Disable.
Tip: third-party apps can enhance the functionality of the watch, but some third-party
apps also increase power consumption. Take care when downloading and installing third-
party apps.
(2).Use the watch's Smart power saving mode
Press the watch's upper right key (power key) to access the app list, touch and open the
Battery app, then select Smart power saving mode.
Tip: when Smart power saving mode is enabled, the watch will disable the Always-on
screen function, the mobile network will switch to automatic mode, and the screen
brightness will be lowered.
(3).Block notification messages
After the watch receives a notification message, press and hold the screen and select
Block all notifications to block all further notification messages from this app.
Alternatively, enter the Android wear App, touch the Settings icon to enter the Settings
screen, then under Block app notifications add the apps that you do not want to receive
notifications from.
Tip: Your watch will not receive notifications from apps whose notifications are blocked.
(4).Use the watch's Airplane mode
If you find yourself not needing a network connection (for example, when you are on a
plane, asleep, or exercising for extended periods), switch the watch to Airplane mode. To
enable Airplane mode, pull down the shortcut menu and touch the airplane icon.
Tip: In Airplane mode, Bluetooth and network connection are disconnected. You will not
be able to make or receive calls, send or receive messages, or use any online functions.
(5).Disable the Always-on screen setting
Go to Settings > Display, and disable Always-on screen.
(6).Disable the Tilt-to-wake setting
Go to Settings > Gestures, and disable Tilt-to-wake.
(7).Enable Watch mode.
Press the power button and then enable Watch mode in the Battery app.
Tip: Watch mode keeps only the basic Clock and Pedometer functions, prolonging the
watch's standby time.
5:How long will the Watch's battery last when Workout mode is enabled?
When Workout mode is enabled, your watch's battery should last for more than six hours,
or long enough to complete a marathon.
6:Does HUAWEI WATCH 2 have a sleep monitoring function?
HUAWEIWATCH 2 does not currently support sleep monitoring.
Your suggestions will be reported to the product development team.
7:Is my watch waterproof/dustproof? Can I wear it while swimming or
diving?
Your watch has an IP68 water and dust resistance rating, which means you can use it
when washing your hands, cooking, washing your car, or when it is raining. However, the
watch is not designed for swimming, diving, or prolonged submersion in water.
8:How do I use Android Pay on my watch?
To learn more about Android Pay, visit the following official Google web page:
https://support.google.com/androidpay/answer/7293863?hl=en&ref_topic=6224829 or
contact Google through other means.
9:What can I do if I am unable to make calls on my watch?
Try the following to resolve the issue:
Check that the Bluetooth call feature is enabled, and that the Bluetooth audio
function between your watch and phone is functioning normally.
If your phone is connected to multiple devices that support Bluetooth calling, select
your watch from available devices and check that Phone audio is enabled.
You cannot make calls on your watch when your watch and phone are connected
over Wi-Fi. To make calls, use Bluetooth to connect your and phone
If the issue persists, try restarting your watch.
10:Why does my watch not respond when I issue the "OK Google" voice
command?
If your watch doesn't respond to voice commands, follow the steps below:
Confirm that your watch is connected to your phone over Bluetooth.
Ensure that your watch is not downloading large amounts of data, such as an OTA
update package.
Confirm that you can send voice messages to your contacts using
WeChat/WhatsApp/Facebook messenger.
Try saying "OK Google" again when your watch's screen is on.
Switch your phone's Internet connection to Wi-Fi or mobile data and then try again.
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