Huawei B612 User manual

Smart Hub

Quick Start Guide

Here is what you will ﬁnd inside

Get to know your Smart Hub ........................................................................................... 2

Step-by-step instructions................................................................................................. 4

Connecting your devices ................................................................................................. 8

Set-up email notifications for data usage ........................................................................ 10

Configurations............................................................................................................... 12

Troubleshooting.............................................................................................................. 13

Have questions? We’ve got answers. .............................................................................. 14

Voice services............................................................................................................... 15

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

Indicator Reference State Description

Power Indicator

White

steady AC power present

Off No AC power

Network Indicator

Cyan/Blue/

Yell ow Connected to a mobile network

Off No Network Connection

Wi-Fi

Steady Wi-Fi on

Blinking Active data connection

Off Wi-Fi off

LAN/WAN

Indicator

White

steady Computer Connected to Router

Off Computer Not connected with Router

Network

White More signal bars indicate a stronger signal

Off Low Signal

Power Input Input Connect Power cable to input and plug adapter into power

outlet. Use only supplied AC adapter.

LAN

Ports

4 LAN

Ports Connect computer to LAN port using LAN/Ethernet Cable

External

Antenna

Sockets

Antenna

Sockets Not required for this service

Reset Button Reset Pressing the reset button will restore smarthub to factory

settings. Refer FAQ.

Power Button

Power on Keep button pressed for 3 seconds to turn on device

Power off Keep button pressed for 3 seconds to turn off device

Wi-Fi Protected

Setup

WPS

button

To connect to router hold the WPS button on the router for

one second to set up a 2.4 GHz WPS connection

Micro SIM

Slot SIM Slot Insert only micro sim with gold contact facing up

Front View

Top View

Back View

Underside View

Voice calls not supported,

including calls to 911.

Tips for best placement of your in home internet smarthub:

For best connection from the Smart Hub to the wireless network:

nPlace your Smart Hub in a central location in your home close to a window where

there is also a power source. Concrete walls, metal doors can reduce cellular signal from

the tower. Placement in basements should be avoided.

For best Wi-Fi connection:

nMinimize interference: Try to keep the following items no closer than 2-3 metres from your

modem: Cordless telephone base station, Microwaves, Baby monitors, Bluetooth devices,

Wireless speaker systems.

nAvoid congestion: Adding additional devices to your Wi-Fi network may reduce the speed

for all devices on that network.

nGet close to your Smart Hub.

Step 1: Make sure to use the correct SIM card.

Step 2: Insert micro-SIM card with gold contacts facing up. SIM should click into place.

Note:

nTo remove the micro-SIM card, gently press the micro-SIM card in until it clicks.

The card will automatically pop out.

nDo not insert or remove a micro-SIM card when the router is running, as this may

affect performance or damage the micro-SIM card.

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

Warning! Device must be

powered off before installing or

replacing the micro-SIM card.

mini-SIM (2FF) micro-SIM (3FF) nano-SIM (4FF)

Step 3: Connect AC adaptor/power cable from Smart Hub to wall power outlet.

Power indicator light should be white.

The following indicators will turn on when the Smarthub has successfully connected to

a network.

Indicator: Cyan/Blue/Yellow: Connected to a mobile network. If indicator is red,

there is no network connection.

White: More signal bars indicate a stronger signal.

No signal bars: Indicate a low level signal. Try moving the Smarthub to another

ocation in your home until you are able to see signal bars.

Power outlet

AC adaptor /Power cable

Step 4: Once the power cable is connected the power indicator light will turn white.

Power On/Off: To power on or off the smarthub, press and hold the power button.

Connecting new devices: If unable to discover the smarthub on your device,

press and release the WPS button on the smarthub. Then check your device,

select the smarthub network via Wi-Fi settings and connect.

Power button

WPS button

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

You have two options to connect to Smart Hub:

Option 1. Connect wirelessly through Wi-Fi

Step 1: Find the Wi-Fi icon on your device. On a computer this may be in the top or

bottom right-hand corner of your screen. On a mobile device, this is usually under

Settings. Your Wi-Fi icon may look like one of the following:

Step 2: From your device, select the Wireless network name (SSID) printed on the sticker

at the rear of the Smarthub.

Step 3: Type in the password Wi-Fi Key

(Wireless Security Key) then Connect.

A "✔" or "Connected" will indicate you

are successful.

Step 4: Test your Internet connection by searching a website from your Internet browser.

Option 2. Connect directly using a cable

An optional way to connect your desktop or

laptop computer is directly to the Smart Hub.

Step 1: Using the LAN cable provided in the box,

connect one end to the LAN port on the

Smart Hub and the other end to the LAN

port on your computer.

Step 2: Test your Internet connection by searching a website from your Internet browser.

If no data connection or Power, Wi-Fi or Network indicator light is red,

go to Troubleshooting section.

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

Desktop or Laptop

Ethernet port

LAN

port

RJ45 cable

10 11

Data notifications help track your wireless Internet usage so you can adjust your data plan or

usage if necessary. We’ll let you know when you’ve used 90% and 100% of the data included

in your plan.

To set up email notifications for your Smart Hub, log in to TELUS My Account at

telus.com/my-account

Step 1: Select Usage.

Step 2: Select Data Manager.

Step 3: Choose 'Data Notifications & Block' choose our data notification at 50%,75%,

90% and/or 100% of usage.

Step4: Choose 'Message Preferences', select email notifications as preference.

For more information on how to setup your data notifications, please visit

telus.com/en/support/article/mobility-data-usage-notifications

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

12 13

Accessing the Smarthub Web User Interface (UI):

During the initial setup of your smarthub you will be required to change your administration

password, this is required for added security.

Note: The web user interface username and password are printed on the rear end of the

smarthub device.

How to log in to the Web UI:

Launch an internet browser and enter:

http://192.168.8.1

The default login credentials are:

User: admin

Password: admin

On reaching the main screen, you can

continue by clicking 'Next' and proceed

to change your password.

For assistance on using the features of

the Web UI click on the 'Help' link at the

right hand top corner of your screen.

Note: If accessing the Web UI via your Smartphone Or tablet, you will have the option to

download the 'HUAWEI HiLink (Mobile WiFi)' mobile application, it is a free app available for

download via the App Store or Play Store. Please follow the instructions to register and setup

the app on your device. Once setup, the 'HUAWEI HiLink' app provides you with multiple

options to manage your smarthub.

If you cannot get an Internet connection:

1. This is a residential product, ensure your home is in an eligible area which has

wireless network coverage. To check whether your address qualifies for this service

go to telus.com/smarthub

2. The SIM card must be activated on a rate plan and inserted into the SIM slot on

the Smart Hub.

3. Power the Smart Hub off and on by pressing the power button.

4. The reset hole beside the SIM slot can be used to reset to factory settings.

5. Check the Data Manager in My Account on telus.com to ensure you have data

minutes remaining.

6. If unsuccessful, contact TELUS Mobility at 1-866-558-2273 or dial 611 from a TELUS phone

to speak to a TELUS representative.

Know your Smart Hub Set-up Connect Data Usage Conﬁgurations Troubleshoot

14 15

Have questions? We’ve got answers.

Get online help

Learn more about Smart Hub at telus.com/smarthub

Find the answers to your problems at telus.com/support

Visit the TELUS Neighbourhood

Ask questions and get answers all in one place at telus.com/neighbourhood

Live chat

Instant message with TELUS support representatives online at telus.com/chat

We are dedicated to continuous improvement. You can refer to

the enclosed manufacturer’s start guide for further troubleshooting.

Or visit telus.com/smarthub for assistance.

Voice services

This smarthub does not support voice services, including calls to 911.

Notes

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