HP UPS R5500 User manual
HP UPS R5500
User Guide
J
une 2006 (Third Edition)
Part Number 351643-003
© Copyright 2003, 2006 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
June 2006 (Third Edition)
Part Number 351643-003
Audience assumptions
This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes
you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.
Contents 3
Contents
Component identification............................................................................................................... 6
UPS R5500 overview................................................................................................................................. 6
UPS front panel......................................................................................................................................... 6
UPS front panel controls ............................................................................................................................. 7
UPS front panel LED indicators .................................................................................................................... 8
UPS rear panel ......................................................................................................................................... 9
REPO port ...................................................................................................................................... 9
ERM rear panel....................................................................................................................................... 10
Installation ................................................................................................................................. 11
Precautions............................................................................................................................................. 11
Preparing to install the hardware............................................................................................................... 11
Tools and materials........................................................................................................................ 12
Selecting a site.............................................................................................................................. 12
Readying the equipment................................................................................................................. 12
Installing the mounting rails ...................................................................................................................... 13
Preparing the rails for integrated shipping .................................................................................................. 15
Installing the UPS..................................................................................................................................... 15
Removing the UPS battery bracket ................................................................................................... 16
Installing the batteries..................................................................................................................... 17
Replacing the UPS battery bracket ................................................................................................... 17
Attaching the UPS front bezel.......................................................................................................... 18
Switching on the UPS battery circuit breaker ..................................................................................... 18
Connecting the serial communications port .......................................................................................18
Connecting the REPO port .............................................................................................................. 19
Connecting the ground bonding cable .............................................................................................21
Connecting the UPS to utility power ................................................................................................. 21
Connecting devices to the UPS ........................................................................................................ 21
Connecting the UPS cord retention clips ........................................................................................... 22
Charging the UPS batteries............................................................................................................. 22
Starting power to the load .............................................................................................................. 23
Installing the ERM.................................................................................................................................... 23
Attaching the ERM front bezel ......................................................................................................... 24
Switching off the ERM circuit breaker ............................................................................................... 24
Connecting the ERM to the UPS....................................................................................................... 25
Switching on the ERM circuit breaker ............................................................................................... 25
Charging the ERM batteries ............................................................................................................ 25
UPS operations........................................................................................................................... 26
Modes of operation................................................................................................................................. 26
Standby mode .............................................................................................................................. 26
Operate mode .............................................................................................................................. 26
Configure mode ............................................................................................................................ 27
Auto-Bypass mode......................................................................................................................... 27
Configuring the UPS ................................................................................................................................ 27
Testing the LEDs ...................................................................................................................................... 28
Silencing an audible alarm....................................................................................................................... 28
Verifying the REPO port connection ........................................................................................................... 29
Powering down the UPS........................................................................................................................... 29
Power management .................................................................................................................... 30
Contents 4
Power management software.................................................................................................................... 30
Maintenance.............................................................................................................................. 31
Removing the UPS front bezel ................................................................................................................... 31
Removing the ERM front bezel................................................................................................................... 32
Replacing the UPS electronics module ........................................................................................................ 32
Replacing the UPS option card.................................................................................................................. 33
Replacing the batteries............................................................................................................................. 34
Important battery safety information ................................................................................................. 34
Battery care and storage guidelines ................................................................................................. 34
UPS battery replacement procedure ................................................................................................. 35
Replacing the UPS................................................................................................................................... 35
Replacing the ERM .................................................................................................................................. 36
Updating the UPS firmware ...................................................................................................................... 37
Troubleshooting.......................................................................................................................... 38
LED and audible alarm troubleshooting ...................................................................................................... 38
Battery condition ..................................................................................................................................... 39
Bypass is out of range.............................................................................................................................. 39
General alarm condition .......................................................................................................................... 40
Input voltage is out of range ..................................................................................................................... 40
Insufficient warning of low batteries........................................................................................................... 40
Internal UPS fault condition....................................................................................................................... 40
Low battery shutdowns............................................................................................................................. 41
Overload condition ................................................................................................................................. 41
REPO condition....................................................................................................................................... 41
Site wiring condition................................................................................................................................ 41
UPS does not provide the expected backup time ......................................................................................... 41
UPS does not start ................................................................................................................................... 42
UPS frequently switches between utility and battery power............................................................................ 42
UPS is in Auto-Bypass mode...................................................................................................................... 42
UPS is on battery..................................................................................................................................... 42
Utility power condition............................................................................................................................. 42
Specifications............................................................................................................................. 43
UPS physical specifications....................................................................................................................... 43
ERM physical specifications...................................................................................................................... 43
UPS input specifications ........................................................................................................................... 43
UPS output specifications.......................................................................................................................... 44
Power protection specifications ....................................................................................................... 44
Voltage specifications .................................................................................................................... 44
Output tolerance specifications........................................................................................................ 45
Output feature specifications........................................................................................................... 45
Battery specifications ............................................................................................................................... 45
Battery runtime for NA/JPN model ............................................................................................................ 45
Battery runtime for INTL model .................................................................................................................. 45
Environmental specifications ..................................................................................................................... 46
REPO port specifications .......................................................................................................................... 46
Spares....................................................................................................................................... 47
Ordering spares...................................................................................................................................... 47
UPS spare parts list.................................................................................................................................. 47
Hardware options ................................................................................................................................... 48
Technical support........................................................................................................................ 49
Contents 5
Before you contact HP.............................................................................................................................. 49
HP contact information............................................................................................................................. 49
Warranty information.................................................................................................................. 50
Limited warranty ..................................................................................................................................... 50
$250,000 Computer Load Protection Guarantee......................................................................................... 50
Pre-Failure Battery Warranty ..................................................................................................................... 50
Regulatory compliance notices ..................................................................................................... 52
Regulatory compliance identification numbers............................................................................................. 52
Federal Communications Commission notice............................................................................................... 52
FCC rating label............................................................................................................................ 52
Class A equipment......................................................................................................................... 53
Class B equipment......................................................................................................................... 53
Declaration of conformity for products marked with the FCC logo, United States only....................................... 53
Modifications.......................................................................................................................................... 54
Cables................................................................................................................................................... 54
Canadian notice (Avis Canadien).............................................................................................................. 54
European Union regulatory notice ............................................................................................................. 54
Disposal of waste equipment by users in private households in the European Union......................................... 55
Japanese notice ...................................................................................................................................... 55
BSMI notice............................................................................................................................................ 55
Battery replacement notice........................................................................................................................ 55
Taiwan battery recycling notice................................................................................................................. 56
Power cord statement for Japan................................................................................................................. 56
Electrostatic discharge................................................................................................................. 57
Preventing electrostatic discharge.............................................................................................................. 57
Grounding methods to prevent electrostatic discharge.................................................................................. 57
Acronyms and abbreviations........................................................................................................ 58
Index......................................................................................................................................... 59
Component identification 6
Component identification
In this section
UPS R5500 overview................................................................................................................................ 6
UPS front panel........................................................................................................................................ 6
UPS front panel controls............................................................................................................................ 7
UPS front panel LED indicators................................................................................................................... 8
UPS rear panel ........................................................................................................................................ 9
ERM rear panel...................................................................................................................................... 10
UPS R5500 overview
The HP UPS R5500 features a 3U rack-mount design and offers power protection for loads up to 5000
VA/4500 W (NA/JPN) or 6000 VA/5400 W (INTL). The modular design includes two hot-swappable
battery modules and one hot-swappable electronics module, allowing for reduced downtime and ease of
replacement. The UPS contains an enhanced front-panel display, two independently controlled load
segments, and a communications port for data exchange with a host computer. Supported features
include REPO circuitry, power management software, and various hardware options.
UPS front panel
Item Description
1 Battery compartment
2 Control buttons
3 LED display
4 Electronics compartment
Component identification 7
UPS front panel controls
The front panel is shown with the bezel removed.
Item Description Function
1 On button Powers up the UPS ("Starting power to the
load" on page 23)
2 Standby button Places the UPS in Standby mode (on page
26)
3 Test/Alarm Reset button •Silences UPS alarms ("Silencing an
audible alarm" on page 28)
•Tests the LEDs ("Testing the LEDs" on
page 28)
4 Configure button Places the UPS in Configure mode (on page
27)
Component identification 8
UPS front panel LED indicators
The front panel is shown with the bezel removed.
Item LED description
1 Overload
2 76% to 100% load
3 51% to 75% load (2 ERMs)
4 26% to 50% load (1 ERM)
5 0% to 25% load (0 ERMs)
6 General Alarm
7 On Battery
8 Battery Fault
9 Site Wiring Fault
10 Utility
11 Configure Mode On
For more information, see "LED and audible alarm troubleshooting (on page 38)" .
Component identification 9
UPS rear panel
Item Description
1 REPO port
2 Ground bonding screw
3 Communications port/option slot
4 Load segment 1 circuit breaker (controls the C19 and
C13 receptacles, but does not control the large output
receptacle)
5 Load segment 1 (two IEC-320-C19 receptacles, two IEC-
320-C13 receptacles, and one large output receptacle)
6 Load segment 2 circuit breaker
7 Load segment 2 (two IEC-320-C19 receptacles and two
IEC-320-C13 receptacles)
8 Battery circuit breaker
9 Cord retention clip attachment locations
10 ERM connector
11 Large output NEMA L6-30R receptacle (NA/JPN) or IEC-
309-32A receptacle (INTL) associated with load segment
1
12 Input power line cord with NEMA L6-30 plug (NA/JPN)
or IEC-309-32A plug (INTL)
REPO port
The UPS includes an isolated REPO port. When properly wired, the REPO feature enables the power at
the UPS output receptacles to be switched off from a remote location. To use this feature, the REPO port
must be connected to a remote, normally open switch (not supplied). The REPO switch is used in
conjunction with a main disconnect device that removes the AC source from the input of the UPS. When
the switch is closed:
•The REPO feature immediately powers down protected devices and does not utilize the orderly
shutdown procedure initiated by power management software.
Component identification 10
•The REPO feature shuts down UPS units operating under either utility or battery power.
NOTE: If the UPS was operating on battery power when the remote switch was closed, no power is
available to the load devices until utility power is restored and the UPS has been manually powered up.
To restore power to the load devices after the REPO feature is activated, press the On button after the AC
source is reconnected to the UPS.
IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start
and the UPS assumes the load. However, if the On button is pressed and a REPO is detected, battery start is
inhibited and the UPS is not able to assume the load. The electronics module fan spins and the General
Alarm LED and an audible alarm are active as long as the On button is held.
To power down the entire network in the event of an emergency, the REPO ports of multiple UPS units can
be connected to a single switch.
ERM rear panel
Item Description
1 Circuit breaker
2 ERM input connector (from another ERM output)
3 ERM output connector (to the UPS or another ERM)
Other manuals for UPS R5500
1
Table of contents
Other HP UPS manuals
HP
HP J4367A - UPS R3000 XR User manual
HP
HP R1500 Assembly instructions
HP
HP 3 Phase SERIES User manual
HP
HP RDX USB 3.0 User manual
HP
HP StoreEver 1U User manual
HP
HP R1500 User manual
HP
HP Six Port Card User manual
HP
HP HP StoreOnce G3 Operator's manual
HP
HP RP36000/3 Installation guide
HP
HP HP T1000J Technical manual
