HP Elite x2 1011 G1 Manual
HP Elite x2 1011 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: February 2014
Document Part Number: 780896-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your slate.
Not all features are available in all editions of
Windows 8. This slate may require upgraded
and/or separately purchased hardware,
drivers, and/or software to take full advantage
of Windows 8 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-
accessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Slate edge components ......................................................................................................................................... 5
Slate display components ..................................................................................................................................... 8
Keyboard base ....................................................................................................................................................... 9
Keys ...................................................................................................................................................................... 10
Lights ................................................................................................................................................................... 11
TouchPad ............................................................................................................................................................. 12
Left side ............................................................................................................................................................... 13
Right side ............................................................................................................................................................. 14
3 Illustrated parts catalog .............................................................................................................................. 16
Locating the product name, serial number, product number, warranty information, and model name .......... 16
Slate major components ..................................................................................................................................... 17
Keyboard base ..................................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement preliminary requirements ..................................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Grounding guidelines ........................................................................................................................................... 27
Electrostatic discharge damage ....................................................................................................... 27
Packaging and transporting guidelines ......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures – slate ................................................................................................ 31
Unlocking the device and disabling Always On Remote Management (select HP devices only) ....................... 31
Display panel assembly ....................................................................................................................................... 32
Battery ................................................................................................................................................................. 36
WLAN module ...................................................................................................................................................... 37
WWAN module ..................................................................................................................................................... 39
Speakers .............................................................................................................................................................. 41
Vibrator module ................................................................................................................................................... 42
v
Fan ....................................................................................................................................................................... 43
Volume button board .......................................................................................................................................... 44
Docking connector board .................................................................................................................................... 46
Audio jack board .................................................................................................................................................. 48
System board ....................................................................................................................................................... 49
Volume button board cable ................................................................................................................................. 55
RTC battery .......................................................................................................................................................... 56
Solid-state drive .................................................................................................................................................. 57
Heat sink .............................................................................................................................................................. 59
Rear-facing webcam ............................................................................................................................................ 61
Front-facing webcam .......................................................................................................................................... 62
WWAN antenna .................................................................................................................................................... 64
WLAN antenna ..................................................................................................................................................... 67
WiGig antenna ...................................................................................................................................................... 68
Docking connector board cable ........................................................................................................................... 69
6 Removal and replacement procedures – Keyboard base .................................................................................. 71
Bottom cover ....................................................................................................................................................... 71
Keyboard base battery ........................................................................................................................................ 72
Power connector cable ........................................................................................................................................ 73
Keyboard .............................................................................................................................................................. 74
Fingerprint reader board ..................................................................................................................................... 77
TouchPad ............................................................................................................................................................. 78
Smart card reader board ..................................................................................................................................... 79
Connector board .................................................................................................................................................. 80
Keyboard base system board .............................................................................................................................. 81
Fingerprint reader board cable ........................................................................................................................... 84
Kickstand ............................................................................................................................................................. 85
Hinge assembly ................................................................................................................................................... 86
7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 .......................................... 88
Using Slate Setup ................................................................................................................................................. 88
Starting Slate Setup .......................................................................................................................... 88
Navigating and selecting in Slate Setup ........................................................................................... 88
Restoring factory settings in Slate Setup ......................................................................................... 89
Updating the BIOS ............................................................................................................................. 90
Determining the BIOS version ........................................................................................ 90
Downloading a BIOS update ........................................................................................... 90
Synchronizing the slate and keyboard ................................................................................................................ 91
Using MultiBoot ................................................................................................................................................... 91
About the boot device order ............................................................................................................. 91
vi
Choosing MultiBoot preferences ...................................................................................................... 92
Setting a new boot order in Slate Setup ........................................................................ 92
Dynamically choosing a boot device using the f9 prompt ............................................. 92
Setting a MultiBoot Express prompt .............................................................................. 93
Entering MultiBoot Express preferences ....................................................................... 93
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 93
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 94
8 Specifications ............................................................................................................................................. 95
9 Backup and recovery – Windows 8 ................................................................................................................. 96
Backing up your information ............................................................................................................................... 96
Performing a system recovery ............................................................................................................................ 96
Using the Windows recovery tools ................................................................................................... 97
Using f11 recovery tools ................................................................................................................... 98
Using Windows operating system media (purchased separately) ................................................... 98
Using Windows Refresh or Windows Reset ...................................................................................... 99
Using HP Software Setup .................................................................................................................. 99
10 Statement of Volatility ............................................................................................................................ 100
Non-volatile memory usage ............................................................................................................................. 102
Questions and answers ..................................................................................................................................... 104
11 Backup and recovery – Windows 7 ............................................................................................................. 106
Creating recovery media and backups .............................................................................................................. 106
Guidelines ........................................................................................................................................ 106
Creating recovery media with HP Recovery Disc Creator ............................................................... 106
Creating recovery media .............................................................................................. 107
Backing up your information .......................................................................................................... 107
Performing a system recovery .......................................................................................................................... 108
Using the Windows recovery tools ................................................................................................. 108
Using f11 recovery tools (select models only) ............................................................................... 109
Using Windows 7 operating system media .................................................................................... 109
12 Power cord set requirements .................................................................................................................... 111
Requirements for all countries ......................................................................................................................... 111
Requirements for specific countries and regions ............................................................................................. 111
13 Recycling ................................................................................................................................................ 113
vii
Index ........................................................................................................................................................... 114
viii
1 Product description
Category Description
Product Name HP Elite x2 1011 G1
Processor ●Intel® Core™ i7 M-5Y71 processor
●Intel Core i5 M-5Y51 processor
●Intel Core i3 M-5Y10c processor
Chipset Intel soldered-on chipset (SoC)
Graphics Intel HD unified memory architecture (UMA) Graphics
Panel 11.6-in, TouchScreen, full-high definition (FHD), BrightView (BV), (1920×1080), in-plane switching
(IPS), 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim with and without digitizer
11.6-in, TouchScreen, high definition (HD), BV, (1366×768), IPS, 50% CG, typical brightness 400 nits,
eDP 1.2, ultra-slim with and without digitizer
Memory 2 SODIMM slots DDR3L-1600MHz
Support for DDR3L-1600MHz
Support for dual channel
Supports up to 8192-MB maximum system memory
Supports 8192-MB (16-GB, 256-MB×16×4, qty 4) and 4096-MB (8-GB @ 128-MB×32×2, qty 4)
memory configurations
Primary storage Support for M2 solid-state drive, SS 2280
Support for the following solid-state drives:
●512-GB, M2, SATA-3 solid-state drive
●256-GB, M2, SATA-3 solid-state drive
●256-GB, M2, SATA-3 solid-state drive supporting TLC
●256-GB, M2, SATA-3 self-encrypting drive (SED) solid-state drive supporting Opal 2
●180-GB, M2, SATA-3 solid-state drive
●180-GB, M2, SATA-3 SED solid-state drive supporting Opal 2
●128-GB, M2, SATA-3 solid-state drive
●128-GB, M2, SATA-3 solid-state drive supporting TLC
Audio and video 2.0-MP (1080p) front-facing webcam
5.0-MP (1080p) rear-facing webcam
Dual array microphones
HD audio with DTS Studio Sound
Stereo speakers (2)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One built-in WLAN antenna (in display panel assembly)
1
Category Description
Wireless (continued) Support for the following WLAN modules:
●Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig
Combo Adapter
●Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0
Combo Adapter
●Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.0 Combo Adapter
Integrated wireless personal area network (WPAN) options supported only through Bluetooth 4.0
combination card
Integrated wireless wide area network (WWAN) options by way of wireless module
Two built-in WWAN antennas (in display panel assembly)
Support for the following WWAN modules:
●HP hs3110 HSPA+ Mobile Broadband
●HP lt4112 LTE/HSPA+ 4G Mobile Broadband
●HP lt4225 LTE/EV-DO 4G Module
●HP lt4226 LTE/HSPA+ 4G Module
External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and
writes data to digital memory cards such as Secure Digital (SD).
Ports Slate:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto-
detection
●Docking (via dongle)
●Micro SD card
●Micro SIM
Keyboard base:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto-
detection
●DisplayPort 1.2
●Docking (via dongle)
●HP Smart AC adapter (4.5-mm barrel)
●Smart card
●USB 3.0 (2: charging and non-charging)
Keyboard/pointing devices Spill-resistant keyboard with drain
Backlit
Touchpad requirements:
●ForcePad
●Glass with chemical etched surface
●Supports two-way scroll
●Gestures enabled by default: 2-finger scrolling, 2-finger zoom (pinch)
Power requirements Support for 65-W HP Smart adapter (non-PFC, 3-wire) and 45-W HP Smart adapter (non-PFC, RC, 3-
wire) AC adapters
2 Chapter 1 Product description
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