HP 7 Plus G2 Manual
HP 7 Plus G2 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2014
Document Part Number: 786902-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the tablet, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................... 1
2 External component identification ..................................................................................................................... 2
3 Illustrated parts catalog ..................................................................................................................................... 4
Locating the product number and serial number .................................................................................. 4
Tablet major components ..................................................................................................................... 5
Miscellaneous parts .............................................................................................................................. 6
Sequential part number listing .............................................................................................................. 6
4 Removal and replacement preliminary requirements ....................................................................................... 8
Tools required ...................................................................................................................................... 8
Service considerations ......................................................................................................................... 8
Plastic parts ......................................................................................................................... 8
Cables and connectors ........................................................................................................ 8
Grounding guidelines ........................................................................................................................... 9
Electrostatic discharge damage ........................................................................................... 9
Packaging and transporting guidelines ............................................................. 10
Workstation guidelines ..................................................................... 10
5 Removal and replacement procedures ........................................................................................................... 12
Tablet component replacement procedures ....................................................................................... 12
Back cover .......................................................................................................................................... 12
Battery ................................................................................................................................................ 14
Antenna .............................................................................................................................................. 16
Speaker .............................................................................................................................................. 17
Rear-facing webcam .......................................................................................................................... 19
Microphone ......................................................................................................................................... 20
Connector board ................................................................................................................................. 21
System board ..................................................................................................................................... 22
Front-facing webcam .......................................................................................................................... 24
6 Specifications .................................................................................................................................................. 26
v
7 Power cord set requirements .......................................................................................................................... 27
Requirements for all countries ............................................................................................................ 27
Requirements for specific countries and regions ............................................................................... 27
8 Recycling ........................................................................................................................................................ 29
Index ................................................................................................................................................................... 30
vi
1 Product description
Category Description
Product Name HP 7 Plus G2 Tablet
Processor Intel® Z2520 1.20-GHz dual core processor
Panel 7.0-in [1024×600], AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive,
auto-rotate [selectable], tempered-glass, backlit, TouchScreen display panel
Memory Supports 1.0-GB DDR
Mass storage Supports 8.0- or 16.0-GB eMMC solid-state drives
Audio and video One microphone
One speaker
2.0-MP, fixed-focus, HD, rear-facing webcamera
0.3-MP, fixed-focus, VGA front-facing webcamera
Sensor Accelerometer
G-sensor
GPS
Wireless networking WLAN: 802.11 b/g/n, Miracast compatible
3G data (GSM): 900-/1800- or 850-/1900-MHz
WCDMA: 900-/2100- or 850-/1900M-Hz)
Bluetooth: 4.0, WAPI
External expansion Integrated micro SD Card Reader expandable to 64-GB
Ports ●Audio: headphone/microphone combo jack
●Micro SD Card Reader
●Micro USB
Power requirements Support for 3100-mAhr, USB charging (non-removable)
Support for 5-V / 1-A AC adapter with DC plug and localized cable plug support
Operating system Preinstalled: Android 4.4.2
Serviceability End user replaceable part: AC adapter and USB cable
1
2 External component identification
Item Component Item Component
(1) Rear-facing webcam (6) Power button
2 Chapter 2 External component identification
Item Component Item Component
(2) Micro USB 2.0 port (7) Volume control buttons (2)
(3) Audio-out (headphone)/Audio-in
(microphone) jack
(8) Micro SD Card Reader slot
(4) Speaker (9) Micro SIM slot
(5) Front-facing webcam (10) Microphone
3
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,
and then follow the on-screen instructions.
Locating the product number and serial number
The tablet product number (1) and serial number (2) are located on the tablet back cover. This
information may be needed when travelling internationally or when contacting support.
4 Chapter 3 Illustrated parts catalog
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