HP T1936AA - Digital Sending Software Installation instructions

support

hp digital sending

software v 3.0

workflow

hp digital sending software

version 3.0 workflow

_______support

Packard Development

Company, L.P.

Reproduction, adaptation or

translation without prior written

permission is prohibited, except

as allowed under the copyright

laws.

The information contained

herein is subject to change

without notice.

The only warranties for HP

products and services are set

forth in the express warranty

statements accompanying such

products and services. Nothing

herein should be construed as

constituting an additional

warranty. HP shall not be liable

for technical or editorial errors or

omissions contained herein.

A user of the Hewlett-Packard

software product associated

with this guide is granted a

license to: a) print hard copies

of this guide for PERSONAL,

INTERNAL, or COMPANY use

subject to the restriction not to

sell, re-sell or otherwise

distribute the hard copies; and

b) place an electronic copy of

this guide on a network server

provided access to the

electronic copy is limited to

PERSONAL, INTERNAL users

of the Hewlett-Packard software

product associated with this

guide.

Edition 2, 12/2003

NOTICE TO U.S.

GOVERNMENT

USERS: RESTRICTED

RIGHTS COMMERCIAL

COMPUTER SOFTWARE:

“Use, duplication, or disclosure

by the Government is subject to

restrictions as set forth in

subparagraph (c) (1) (ii) of the

Rights in Technical Data Clause

at DFARS 52.227-7013.”

Material scanned by this

product may be protected by

governmental laws and other

regulations, such as copyright

laws. The customer is solely

responsible for complying with

all such laws and regulations.

Trademark credits

Adobe and Acrobat are

trademarks of Adobe Systems

Incorporated.

Microsoft, MS-DOS, Windows,

and Windows NT are U.S.

registered trademarks of

Microsoft Corporation.

Pentium is a U.S. registered

trademark of Intel Corporation.

All other products mentioned

herein might be trademarks of

their respective companies.

ENWW Contents 1

Contents

1 Overview

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What is the HP Digital Sending Software v 3.0 Workflow?. . . . . 5

Benefits of HP DSS Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Terms and definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Features and options

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Destination routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Destination functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

MFP control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Steps for sending (4100mfp and 9000mfp) . . . . . . . . . . . . . . . 16

Steps for sending (9055mfp and 9065mfp) . . . . . . . . . . . . . . . 16

HP DSS Workflow architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Current Chai technology and XML messaging . . . . . . . . . . . . . . . . 18

3 Setup, installation, and authentication

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Supported MFPs and firmware. . . . . . . . . . . . . . . . . . . . . . . . . 20

Environments and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Network operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Novell NetWare support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Server software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

MFP Chai jar file installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HP DSS Workflow configuration on the MFP . . . . . . . . . . . . . . . . . 28

SMTP gateway configuration on the MFP (4100mfp and 9000mfp) 29

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What is authentication? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What is required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What does authentication provide? . . . . . . . . . . . . . . . . . . . . . 30

How is authentication activated? . . . . . . . . . . . . . . . . . . . . . . . 30

Additional information about authentication . . . . . . . . . . . . . . . 31

2Contents ENWW

4 Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening the HP DSS Workflow Configuration Utility . . . . . . . . 33

Navigating within the HP DSS Workflow Configuration Utility . 33

Configuring MFPs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

MFP menu page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MFP digital sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Add Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

SMTP gateway page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

What is the SMTP gateway? . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Add an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Edit an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remove an SMTP gateway button. . . . . . . . . . . . . . . . . . . . . . 40

Test an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Move an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . 41

Preferences tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Component tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Notification options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

AABBYY Fine Reader OCR . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

HPS file generation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

XML file generation (KO2XML component) . . . . . . . . . . . . . . . 58

Multi-router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5 Licensing

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Getting an HP DSS Workflow license . . . . . . . . . . . . . . . . . . . . . . . 65

Using the License tab to manage licenses . . . . . . . . . . . . . . . . . . . 66

Updating or adding HP DSS Workflow device licenses . . . . . . 66

Transferring licenses to a different server . . . . . . . . . . . . . . . . 67

Extending an evaluation license . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing multiple license packs . . . . . . . . . . . . . . . . . . . . . . . . 68

6 Support tools and procedures

Using the Service page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using the Status Monitor program. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Viewing log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

7 Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Sources for information about problems . . . . . . . . . . . . . . . . . . . . . 76

About page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

ENWW Contents 3

8 Customer support and warranty information

HP customer care service and support. . . . . . . . . . . . . . . . . . . . . . 85

Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . 86

HP software license terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Index

4Contents ENWW

ENWW Introduction 5

1Overview

Introduction

This chapter describes the HP Digital Sending Software version 3.0

Workflow product, and explains how the software increases

productivity and improves MFP management. The final section in the

chapter contains definitions of terms that are used throughout this

manual.

What is the HP Digital Sending Software v 3.0

Workflow?

The HP Digital Sending Software v 3.0 Workflow (HP DSS Workflow)

is a Microsoft® Windows®-based device-to-application connector

software program for a multifunction peripheral (MFP). The software

can be used to capture, process, and route electronic documents

from HP MFPs.

Figure 1-1 HP Digital Sending Software Workflow Diagram

e-mail

folder

HP DSS Workflow

Server

MFPs

6Chapter 1 - Overview ENWW

Use HP DSS Workflow to perform the following tasks:

●define function keys, forms, and fields to capture and process

digital documents directly from Chai-enabled HP MFPs (see

Current Chai technology and XML messaging)

●create organizational groups of MFPs and manage software-

program function keys based on organizational needs

●use the MFP SMTP gateway and send e-mail messages directly

from the MFP

●use optical character recognition (OCR) to convert documents

into searchable formats

●store electronic documents directly from MFPs into folders or file

transfer protocol (FTP) sites, or to other printers

Benefits of HP DSS Workflow

The leading business-productivity studies show a direct correlation

between knowledge-sharing and productivity levels within an

organization. Often, knowledge-sharing is achieved by using MFPs

and content-sharing software.

The HP Digital Sending Software Workflow is an effective and

efficient content-management software program that helps provide

content that is correctly formatted and processed. The software offers

attributes that are key to organizational success:

●Ease of use. Because content-capture requires that all

organizational resources participate, effective content-capture

software must be simple and easy to use.

●Complete content-capture. Content appears in many formats.

Organizations require content-capture software that can capture

all content types, including structured, semi-structured, and

unstructured content.

●Uniform content processing. Uniform content-capture

simplifies the processes and steps that are required to implement

automated content-capture.

Other manuals for T1936AA - Digital Sending Software

This manual suits for next models

Table of contents

Other HP Software manuals

HP HP LaserJet 2605, 2605dn, 2605dtn Service manual

HP AB500A - Integrated Lights-Out Advanced User manual

HP 201723-B21 - HP StorageWorks Modular SAN Array 1000 Hard... Instruction Manual

HP BAAD0010HBK-NHSN User manual

HP 4X - DDR InfiniBand Mezzanine HCA Guide

HP ProLiant StorageWorks NAS 2000s User manual

HP C7791C - DesignJet 130 Color Inkjet Printer Configuration guide

HP Data Protector A.06.11 Quick setup guide

HP Compaq 2210b User manual

HP ACC2 Aurora User manual

HP Deskjet 812c Instruction Manual

HP TACL Operating instructions

HP StorageWorks 4/8 - SAN Switch Instruction Manual

HP UX Bastille User manual

HP INSIGHT DYNAMICS T8671-91017 User manual

HP 742n - Pavilion - 512 MB RAM User manual

HP Integrity rx1600 Quick reference guide

HP ProLiant BL620c G7 Installation and operating instructions

HP 6300C - ScanJet - Flatbed Scanner User manual

HP Data Protector A.06.11 User manual

HP LASERJET PRO 400 Service manual

HP 201723-B21 - HP StorageWorks Modular SAN Array 1000 Hard... Instruction Manual

HP SN3000B Service manual

HP T5145 - Thin Client - Tower User manual

Popular Software manuals by other brands

COMPRO

COMPRO COMPROFM manual

Muratec

Muratec OFFICEBRIDGE ONLINE user guide

Oracle

Oracle Contact Center Anywhere 8.1 installation guide

Adobe

Adobe 65007312 - Photoshop Lightroom Programmer's guide

Avaya

Avaya NULL One-X for RIM Blackberry user guide

PS Audio

PS Audio PowerPlay Programming manual

Brady

Brady LOCKOUT PRO 3.0 Administrator's guide

Avaya

Avaya Interaction Center user guide

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Guide book

Novell

Novell GROUPWISE 8 - INTERNET AGENT manual

Oracle

Oracle Application 9i Configuration guide

Acer

Acer RDM user guide

Canon

Canon Vixia HF21 instruction manual

Canon

Canon ZR950 instruction manual

Samsung

Samsung Auto Backup user manual

Polycom

Polycom Vortex EF2201 Application note

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c user manual

Novell

Novell SP2 - S release note