HP Ultrium 232i User manual

getting started guide

hp StorageWorks

Ultrium tape drive

internal model

Ultrium 232i, 448i

open this flap for quick

start installation poster

Internal drives - contents

Pre-Installation

Before you start page 3

Backup software and drivers page 5

Using the CD-ROM page 7

Installing the tape drive

Step 1: Check the SCSI connection page 9

Step 2: Check the drive’s SCSI ID page 11

Step 3: Prepare the mounting bay page 13

Step 4: Attach mounting hardware page 15

Step 5: Install the drive page 17

Step 6: Attach power and SCSI cables page 19

Step 7: Secure the drive page 21

Step 8: Verify installation page 23

Using the tape drive

Your HP StorageWorks Ultrium tape drive page 25

Use the correct media page 27

Using HP OBDR page 31

Diagnostic tools page 34

Optimizing performance page 36

Troubleshooting page 38

Understanding the LEDs page 43

Problems with cartridges page 46

Other sources of information page 48

Replacing your tape drive page 49

February 2005

Part Number: DW016-90905

Hewlett-Packard Company makes no warranty of any kind with regard to this material,

including, but not limited to, the implied warranties of merchantability and fitness for a

particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for

incidental or consequential damages in connection with the furnishing, performance, or use

of this material.

This document contains proprietary information, which is protected by copyright. No part of

this document may be photocopied, reproduced, or translated to another language without

the prior written consent of Hewlett-Packard. The information contained in this document is

subject to change without notice.

Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP

and IBM in the US, other countries or both.

Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390;

5,506,580; held by Hi/fn, Inc.

Microsoft®, MS-DOS®, MS Windows®, Windows®and Windows NT®are U.S.

registered trademarks of Microsoft Corporation.

UNIX®is a registered trademark of The Open Group.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions

contained herein. The information is provided ”as is” without warranty of any kind and is

subject to change without notice. The warranties for Hewlett-Packard Company products are

set forth in the express limited warranty statements for such products. Nothing herein should

be construed as constituting an additional warranty.

Printed in the U.K.

Product Details

Write your tape drive details here so you can find them easily if you need them. The model name is on the

front of the drive and the product and serial numbers are on a label on the bottom of the drive.

Model (type of drive):

Model (number):

Serial (number):

Date purchased/installed:

SCSI ID:

Before you start

HP StorageWorks Ultrium tape drives are high-performance Ultra 160 SCSI half-height

devices with a maximum burst transfer speed of 160 MB/second. They are designed to

operate on a low voltage differential SCSI bus (LVDS). For a detailed product specification,

please refer to our World Wide Web site (www.hp.com). Before starting to install your tape

drive, you should consider the following:

Which operating systems are supported?

HP StorageWorks Ultrium drives can be connected to servers running under Windows®,

NetWare, HP-UX, Tru64, Linux and several other industry-standard operating systems. Refer to

the “HP StorageWorks Tape Software Compatibility” topic on our World Wide Web site

(www.hp.com/go/connect) for more information about the operating systems and

versions that are supported.

How do I connect the drive to my server?

The tape drive is installed into a spare drive bay in your server (or into an HP Rack-Mount

Option Kit) and is attached to the SCSI bus of the host server via a spare connection on the

internal SCSI ribbon cable.

You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in

SCSI controller on your server with a correctly terminated, LVDS-compatible ribbon cable with

a spare 68-pin, high density (HD), wide SCSI connector. For most servers we recommend that

you use the terminated SCSI ribbon cable supplied with the drive, see page 19.

For optimum performance your tape drive should only be connected to a SCSI bus that can

transfer data at a rate that supports the tape drive’s maximum burst transfer speed, see

Table 1, “supported SCSI bus types,” on page 9, and it should be the only device on the SCSI

bus. Do not attach the drive to the same SCSI bus as your disk drive or RAID controller (unless

you are connecting to a ProLiant server with a Smart Array 6i RAID controller).

How can I check the SCSI bus?

We strongly recommend that you use HP Library & Tape Tools to check your server’s current

SCSI configuration (see “HP Library & Tape Tools” on page 34). This will provide information

about the SCSI bus and the SCSI IDs in use.

HP Library & Tape Tools is the recommended diagnostic and support tool for your HP tape

storage product. It is available on the CD shipped with your product or as a free download

from the HP web site and is supported on nearly all major operating systems.

See www.hp.com/support/tapetools for compatibility information, updates and the

latest version of the tool.

What are the mounting requirements for the tape drive?

Mounting bay

You need one industry-standard, 5¼-inch, half-height bay in which to install the

HP StorageWorks Ultrium tape drive. Power consumption is 11 Watts idle, 21 Watts typical

and 33 Watts maximum. Power requirements are:

Mounting hardware

For many servers, no mounting tray or rails are required. Devices simply slide into the server’s

chassis and are fixed with screws. Other servers have built-in trays or rails.

Rail kits for a number of industry-standard servers may be available. For more details refer to:

www.hp.com/go/connect.

Some servers use non-standard mounting rails and do not include spares. If this is the case

with your system, you will have to order these accessories from the server manufacturer before

you can install the tape drive.

Airflow requirements

The server must provide forced cooling and be capable of drawing 6 cfm (0.17 m3/minute

or 10.08 m3/hour) of air through the tape drive at 40oC ambient operation. This reduces to

4 cfm at 35oC ambient operation.

Ensure that all fans in your server are in place and operational, and make sure that empty

bays have the appropriate blanking plates installed so that airflow is maintained.

Do I need additional items for installation?

• You may also need mounting hardware. See above.

• If you do not have a spare, suitably rated SCSI connector on your server, you must install a

new HBA (also known as a SCSI card). The SCSI bus rating should match or be higher than

the SCSI rating of your tape drive. See Table 1, “supported SCSI bus types,” on page 9 for

recommended HBAs. For specific details relevant to your server model please refer to

www.hp.com/go/connect. You will need to purchase and install the new HBA into an

unused, 64-bit PCI expansion slot within your server before installing your tape drive. (The

kit can also be installed in a 32-bit PCI expansion slot, but this may limit performance.)

Voltage Typical Current Maximum Current

5 V 2.75 A 2.75 A

12 V 0.6 A 2.1 A

Refer to our World Wide Web site for recommended products, configurations and ordering

information: www.hp.com/go/connect or www.hp.com/support/ultrium.

Backup software and drivers

Backup software

For optimum performance it is important to use a backup application that is appropriate for

your system’s configuration. In a direct attach configuration, where the tape drive is attached

to a standalone server, you can use backup software that is designed for a single-server

environment. In network configurations you will need backup software that supports enterprise

environments. HP, Veritas, Yosemite, Legato and Computer Associates all provide suitable

products. Further details about these and other products that may be appropriate can be

found on our connectivity web site.

1Go to our connectivity web site: www.hp.com/go/connect.

2Select software compatibility.

3Select your combination of operating system and tape drive model in the table. A list of

supported backup applications is displayed. This will also tell you whether your configuration

is compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium

tape drives support HP OBDR. However, you can only use this feature, if your system

configuration and backup application also support it. See “Using HP OBDR” on page 31.)

4Make sure you have a backup application that supports your HP StorageWorks Ultrium tape

drive and download any upgrades or patches, if required.

Drivers

Windows users

The driver available from Microsoft update is acceptable, but the HP driver (available on the

CD-ROM or the web) provides better support for all the features of your new tape drive.

After you connect the tape drive, insert the HP StorageWorks Tape CD-ROM and follow the

link to download the HP driver from our web site: www.hp.com/support, see “Step 8:

Verify installation” on page 23. Refer to the accompanying README file for specific

installation instructions for Windows 2000, Windows XP and Windows Server 2003 drivers.

Note: We recommend that you install drivers from the web link on the CD-ROM rather than

the Windows Hardware Installation Wizard, because you can also use HP Library & Tape

Tools software on the CD-ROM to verify that your installation is correct (see “Step 8: Verify

installation” on page 23). If you do not have internet access, you can also install drivers

directly from the HP StorageWorks Tape CD-ROM, but these may not be the latest versions

available.

UNIX users

The recommended backup applications use the operating system’s standard, built-in device

drivers. To upgrade drivers we recommend that you patch to the latest version of the operating

system, following the instructions in the patch documentation. You will also find information

about configuring device files in the UNIX Configuration Guides on the CD-ROM.

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