HP Spectre x360 Manual
HP Spectre x360 Convertible PC
(model numbers 13-4000 through 4099
and 13-4100 through 4199) and
HP Spectre Pro x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth
in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: September 2015
Document Part Number: 824524-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions
of Windows 10 or Windows 8. This computer
may require upgraded and/or separately
purchased hardware, drivers, and/or software
to take full advantage of Windows 10 or
Windows 8 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply
with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 6
Display ................................................................................................................................................................... 6
Keys ........................................................................................................................................................................ 7
Lights ..................................................................................................................................................................... 8
Speakers ................................................................................................................................................................ 8
TouchPad ............................................................................................................................................................... 9
Left side ............................................................................................................................................................... 10
Right side ............................................................................................................................................................. 12
3 Illustrated parts catalog .............................................................................................................................. 14
Locating the serial number, product number, and model number .................................................................... 14
Computer major components ............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 21
4 Removal and replacement preliminary requirements ..................................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ........................................................................................................................................ 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ....................................................................................................... 24
Packaging and transporting guidelines ......................................................................... 25
Workstation guidelines ................................................................................ 25
5 Removal and replacement procedures ........................................................................................................... 27
Unlocking the device and disabling Always On Remote Management (select HP devices only) ....................... 27
Bottom cover ....................................................................................................................................................... 28
Battery ................................................................................................................................................................. 29
WLAN module ...................................................................................................................................................... 30
Solid-state drive .................................................................................................................................................. 32
Fan ....................................................................................................................................................................... 33
Speakers .............................................................................................................................................................. 34
TouchPad ............................................................................................................................................................. 35
Card reader board ................................................................................................................................................ 37
v
System board ....................................................................................................................................................... 38
Heat sink .............................................................................................................................................................. 42
Keyboard .............................................................................................................................................................. 43
Display assembly ................................................................................................................................................. 46
Audio jack board .................................................................................................................................................. 48
Power connector cable ........................................................................................................................................ 49
6 Using Setup Utility (BIOS) – Windows 10 ........................................................................................................ 50
Starting Setup Utility (BIOS) ................................................................................................................................ 50
Updating Setup Utility (BIOS) .............................................................................................................................. 50
Determining the BIOS version ........................................................................................................... 51
Downloading a BIOS update .............................................................................................................. 51
Synchronizing a tablet and keyboard (select products only) ............................................................................. 52
7 Using HP PC Hardware Diagnostics (UEFI) – Windows 10 .................................................................................. 53
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 54
8 Using Setup Utility (BIOS) – Windows 8 .......................................................................................................... 55
Starting Setup Utility (BIOS) ................................................................................................................................ 55
Updating the BIOS ................................................................................................................................................ 55
Determining the BIOS version ........................................................................................................... 55
Downloading a BIOS update .............................................................................................................. 56
9 Using HP PC Hardware Diagnostics (UEFI) – Windows 8 .................................................................................... 57
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 58
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) – Windows 7 .............................................. 59
Starting Setup Utility (BIOS) ................................................................................................................................ 59
Updating the BIOS ................................................................................................................................................ 59
Determining the BIOS version ........................................................................................................... 59
Downloading a BIOS update .............................................................................................................. 60
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 61
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 62
11 Specifications ........................................................................................................................................... 63
12 Backing up, restoring, and recovering – Windows 10 ..................................................................................... 64
Creating recovery media and backups ................................................................................................................ 64
Creating HP Recovery media (select products only) ........................................................................ 65
Using Windows Tools ........................................................................................................................................... 66
vi
Restore and recovery .......................................................................................................................................... 66
Recovering using HP Recovery Manager .......................................................................................... 67
What you need to know before you get started ............................................................ 67
Using the HP Recovery partition (select products only) ................................................ 68
Using HP Recovery media to recover ............................................................................. 68
Changing the computer boot order ................................................................................ 69
Removing the HP Recovery partition (select products only) ......................................... 69
13 Backing up, restoring, and recovering – Windows 8 ...................................................................................... 70
Creating recovery media and backups ................................................................................................................ 70
Creating HP Recovery media (select models only) ........................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery .......................................................................................................................................... 72
Recovering using HP Recovery Manager .......................................................................................... 73
What you need to know before you get started ............................................................ 73
Using the HP Recovery partition (select models only) .................................................. 73
Using HP Recovery media to recover ............................................................................. 74
Changing the computer boot order ................................................................................ 74
Removing the HP Recovery partition (select models only) ........................................... 74
14 Backing up, restoring, and recovering – Windows 7 ...................................................................................... 75
Creating backups ................................................................................................................................................. 75
Creating recovery media to recover the original system ................................................................. 75
What you need to know .................................................................................................. 75
Creating the recovery media ........................................................................ 76
Creating system restore points ........................................................................................................ 76
What you need to know .................................................................................................. 76
Creating a system restore point ..................................................................................... 76
Backing up system and personal information .................................................................................. 77
Tips for a successful backup ........................................................................................... 77
What you need to know .................................................................................................. 77
Creating a backup using Windows Backup and Restore ................................................ 78
Restore and recovery .......................................................................................................................................... 78
Restoring to a previous system restore point .................................................................................. 78
Restoring specific files ...................................................................................................................... 78
Restoring specific files using Windows Backup and Restore ......................................... 78
Recovering the original system using HP Recovery Manager .......................................................... 79
What you need to know .................................................................................................. 79
Recovering using HP Recovery partition (select models only) ...................................... 79
Recovering using the recovery media ............................................................................ 80
Changing the computer boot order .............................................................. 80
vii
15 Statement of Volatility .............................................................................................................................. 81
Non-volatile memory usage ................................................................................................................................ 83
Questions and answers ....................................................................................................................................... 85
16 Power cord set requirements ...................................................................................................................... 87
Requirements for all countries ........................................................................................................................... 87
Requirements for specific countries and regions ............................................................................................... 87
17 Recycling .................................................................................................................................................. 89
Index ............................................................................................................................................................. 90
viii
1 Product description
Category Description HP Spectre x360
Convertible PC
HP Spectre Pro x360
Convertible PC
Product Name HP Spectre x360 Convertible PC
(model numbers 13-4000
through 4099 and 13-4100
through 4199)
×
HP Spectre Pro x360
Convertible PC
×
Processor ●Intel™ Core® i7-6560U 2.20-
GHz (SC turbo up to 3.20-GHz)
processor (1866-MHz FSB,
4.00-MB L3 cache, dual core,
15 W)
×
●Intel Core i7-6500U 2.50-GHz
(SC turbo up to 3.10-GHz)
processor (1866-MHz FSB,
4.00-MB L3 cache, dual core,
15 W)
×
●Intel Core i5-6200U 2.30-GHz
(SC turbo up to 2.80-GHz)
processor (1866-MHz FSB,
4.00-MB L3 cache, dual core,
15 W
×
●Intel Core i7-5600U 2.60-GHz
(SC turbo up to 3.00-GHz)
processor (1600-MHz FSB,
4.00-MB L2 cache, dual core,
15 W)
×
●Intel Core i7-5500U 2.40-GHz
(SC turbo up to 3.00-GHz)
processor (1600-MHz FSB,
4.00-MB L2 cache, dual core,
15 W)
×
●Intel Core i5-5300U 2.30-GHz
(SC turbo up to 2.90-GHz)
processor (1600-MHz FSB,
3.00-MB L2 cache, dual core,
15 W)
×
●Intel Core i5-5200U 2.20-GHz
(SC turbo up to 2.70-GHz)
processor (1600-MHz FSB,
4.00-MB L2 cache, dual core,
15 W)
× ×
Chipset Intel processor controller
hub (PCH)
× ×
Graphics Internal Graphics: Intel HD
Graphics 5500
× ×
1
Category Description HP Spectre x360
Convertible PC
HP Spectre Pro x360
Convertible PC
Graphics (continued) Support for HD decode, DX12,
and HDMI
× ×
Panel 13.3-in (2560×1440), BrightView,
quad high-definition (QHD), white-
light emitting (WLED), UWVA,
TouchScreen with flush glass
and MultiTouch enabled;
eDP1.3+PSR at 72% Color Gamut
(CG), 16:9 ultra-wide aspect ratio;
typical brightness: 340 nits, (2.55-
mm)
13.3-in (1920×1080), BrightView,
full high-definition (fHD), WLED,
UWVA, TouchScreen with flush
glass and MultiTouch enabled;
eDP1.2 at 72% Color Gamut (CG),
16:9 ultra-wide aspect ratio;
typical brightness: 340 nits, (2.85-
mm)
× ×
Memory Support for LPDDR3-1600
dual channel
Supports 8192-MB (256-
MB×4×16×4PCs) and 4096-MB
(128-MB×2×32×4PCs)
configurations
× ×
Primary storage Support for single PCIe / SATA M2
solid-state drive configuration as
storage (scope M2 2260/2280 DS
solid-state drive)
in the following configurations:
●512-GB solid-state drive
supporting three-level
cell (TLC)
●256-GB solid-state drive
supporting TLC
●128-GB solid-state drive
supporting TLC
× ×
Support for single PCIe / SATA M2
solid-state drive configuration as
storage (scope M2 2260/2280 DS
solid-state drive)
in the following configurations:
●256-GB solid-state drive self-
encrypting drive (SED)
supporting multi-level
cell (MLC)
●180-GB solid-state drive
supporting MLC
●128-GB solid-state drive
supporting MLC
×
Audio and video Webcam: HP TrueVision Full HD,
fixed (no tilt), with activity light
× ×
2 Chapter 1 Product description
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