HP Pavilion DV6-1378 Manual

Maintenance and Service

Guide

HP Pavilion dv6000 Notebook PC

Document Part Number: 416618 - 0 03

April 2007

This guide is a troubleshooting reference used for maintaining

and servicing the computer. It provides comprehensive

information on identifying computer features, components, and

spare parts; troubleshooting computer problems; and performing

computer disassembly procedures.

Microsoft, Windows and Windows Vista are either trademarks or registered

trademarks. Intel, Core, and Celeron are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in the United States and

other countries and regions. Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard Company under license. SD Logo

is a trademark of its proprietor. AMD, the AMD Arrow logo and

combinations thereof are trademarks of Advanced Micro Devices, Inc.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion dv6000 Notebook PC

Third Edition: April 2007

First Edition: August 2006

Document Part Number: 416618-003

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of

overheating the computer, do not place the computer directly on your

lap or obstruct the computer air vents. Use the computer only on a hard,

flat surface. Do not allow another hard surface, such as an adjoining

optional printer, or a soft surface, such as pillows or rugs or clothing, to

block airflow. Also, do not allow the AC adapter to contact the skin or a

soft surface, such as pillows or rugs or clothing, during operation. The

computer and the AC adapter comply with the user-accessible surface

temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Maintenance and Service Guide v

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resett ing the Computer . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2Troubleshooting

2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

vi Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–22

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24

3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26

3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents

Maintenance and Service Guide vii

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.16 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.17 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.18 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–56

5.19 USB/Power Connector Board . . . . . . . . . . . . . . . . 5–59

5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61

5.21 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–66

5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69

viii Maintenance and Service Guide

Contents

6 Specifications

AScrewListing

B Backup and Recovery in Windows XP

C Backup and Recovery in Windows Vista

D Display Component Recycling

E Connector Pin Assignments

F Power Cord Set Requirements

Index

Maintenance and Service Guide 1–1

Product Description

The HP Pavilion dv6000 Notebook PC offers advanced

modularity, Intel® Core™ Duo and Celeron® and AMD

Turion™ 64 Mobile Technology and Mobile AMD Sempron™

processors, and extensive multimedia support.

HP Pavilion dv6000 Notebook PC

1–2 Maintenance and Service Guide

Product Description

1.1 F e a t u r e s

■The following processors are available, varying by

computer model:

❏Intel Core Duo T7200 (2.00-GHz)

❏Intel Core Duo T1350 (1.86-GHz)

❏Intel Core Duo T5600 (1.83-GHz)

❏Intel Core Duo T2350 (1.86-GHz)

❏Intel Core Duo T2250 (1.73-GHz)

❏Intel Core Duo T5500 (1.66-GHz)

❏Intel Core Duo T5200 (1.66-GHz)

❏Intel Core Duo T2060 (1.60-GHz)

❏Intel Core Duo T2300E (1.66-GHz)

❏Intel Core Duo T2050 (1.60-GHz)

❏Intel Celeron 440 (1.86-GHz)

❏Intel Celeron 430 (1.73-GHz)

❏Intel Celeron 420 (1.60-GHz)

❏AMD Turion ML-60 2.0-GHz

❏AMD Turion ML-56 1.8-GHz

❏AMD Turion ML-52 1.6-GHz

❏AMD Turion ML-50 1.6-GHz

❏Mobile AMD Sempron 3500+ (1.8-GHz)

❏Mobile AMD Sempron 3400+ (1.8-GHz)

❏Mobile AMD Sempron 3200+ (1.6-GHz)

■15.4-inch WXGA (1280 × 768) TFT display with over

16.7 million colors, varying by computer model

■200-, 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard

drive, varying by computer model

■256-MB DDR synchronous DRAM (SDRAM) at 667 MHz,

expandable to 2.0 GB

Product Description

Maintenance and Service Guide 1–3

■Microsoft® Windows Vista™ Business, Windows Vista

Home Basic, and Windows® XP Professional

■Full-size Windows keyboard with embedded numeric keypad

■TouchPad pointing device with on/off button and dedicated

two-way scroll zone

■Integrated 10/100 BASE-T Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini Card IEEE 802.11b and

802.11b/g WLAN device

■Support for ExpressCard

■External 90- or 65-watt AC adapter with 3-wire power cord

■6-cell or 12-cell Li-Ion battery

■Stereo speakers with volume up and down buttons

■Integrated microphones (select models only)

■Support for the following optical drives:

❏DVD±RW/R and CD-RW Double-Layer Combo Drive

with LightScribe

❏DVD±RW/R and CD-RW Double-Layer Combo Drive

❏DVD/CD-RW Combo Drive

■Connectors:

❏Audio-in (microphone)

❏Audio-out (headphone)

❏Consumer infrared lens

❏Docking (select models only)

❏ExpressCard

❏External monitor

❏IEEE 1394 digital (select models only)

❏Digital Media Slot (select models only)

❏Power

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