HP ENVY m6 Manual

HP ENVY m6 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

AMD, the AMD Arrow logo, and

combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is a

trademark owned by its proprietor and used

by Hewlett-Packard Company under license.

Intel and Core are U.S. registered

trademarks of Intel Corporation. Microsoft

and Windows are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Second Edition: April 2014

First Edition: March 2014

Document Part Number: 753129-002

Product notice

This guide describes features that are

common to most models. Some features may

not be available on your computer.

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers, and/or software to take

full advantage of Windows 8 functionality.

See for http://www.microsoft.com details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole remedy

is to return the entire unused product

(hardware and software) within 14 days for

a refund subject to the refund policy of your

place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,

such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC

adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 8

Finding your hardware and software information ......................................................................... 8

Locating hardware .................................................................................................... 8

Locating software ...................................................................................................... 8

Display ................................................................................................................................... 9

Buttons and speakers .............................................................................................................. 10

Keys ..................................................................................................................................... 11

Lights .................................................................................................................................... 12

TouchPad .............................................................................................................................. 13

Left side ................................................................................................................................ 14

Right side .............................................................................................................................. 16

Bottom .................................................................................................................................. 17

3 Illustrated parts catalog .................................................................................................. 18

Service tag ............................................................................................................................ 18

Computer major components ................................................................................................... 19

Display assembly subcomponents ............................................................................................. 23

Mass storage devices ............................................................................................................. 25

Miscellaneous parts ................................................................................................................ 26

Sequential part number listing .................................................................................................. 26

4 Removal and replacement procedures preliminary requirements .................................... 31

Tools required ....................................................................................................................... 31

Service considerations ............................................................................................................ 31

Plastic parts ............................................................................................................ 31

Cables and connectors ............................................................................................ 32

Drive handling ........................................................................................................ 32

Grounding guidelines ............................................................................................................. 33

Electrostatic discharge damage ................................................................................. 33

Packaging and transporting guidelines ....................................................... 34

Workstation guidelines .............................................................. 34

5 Removal and replacement procedures for Customer Self-Repair parts ............................. 36

Component replacement procedures ........................................................................................ 36

Battery ................................................................................................................... 37

WLAN module ........................................................................................................ 38

Hard drive ............................................................................................................. 41

Memory module ...................................................................................................... 43

6 Removal and replacement procedures for Authorized Service Provider parts .................. 46

Component replacement procedures ........................................................................................ 46

RTC battery ............................................................................................................ 46

Base enclosure ........................................................................................................ 48

Display assembly .................................................................................................... 51

Fan ....................................................................................................................... 59

System board ......................................................................................................... 60

Heat sink ............................................................................................................... 65

Processor ............................................................................................................... 67

Connector board ..................................................................................................... 69

Power connector cable ............................................................................................ 71

Subwoofer ............................................................................................................. 72

Speakers ................................................................................................................ 74

TouchPad assembly ................................................................................................. 76

Power button board ................................................................................................. 78

Keyboard ............................................................................................................... 79

7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 82

Starting Setup Utility (BIOS) ..................................................................................................... 82

Updating the BIOS ................................................................................................................. 82

Determining the BIOS version ................................................................................... 82

Downloading a BIOS update .................................................................................... 83

Using HP PC Hardware Diagnostics (UEFI) ................................................................................ 84

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 84

8 Specifications .................................................................................................................. 85

Computer specifications .......................................................................................................... 85

9 Backing up, restoring, and recovering ............................................................................ 86

Creating recovery media and backups ..................................................................................... 86

Creating HP Recovery media .................................................................................... 87

Restore and recovery .............................................................................................................. 88

Recovering using HP Recovery Manager .................................................................... 88

What you need to know .......................................................................................... 89

Using the HP Recovery partition (select models only) .................................................... 89

Using HP Recovery media to recover ......................................................................... 90

Changing the computer boot order ............................................................................ 90

Removing the HP Recovery partition .......................................................................... 90

10 Power cord set requirements ........................................................................................ 91

Requirements for all countries .................................................................................................. 91

Requirements for specific countries and regions ......................................................................... 92

11 Recycling ...................................................................................................................... 93

Index ................................................................................................................................. 94

vii

viii

1 Product description

Category Description Computer models

equipped with an

AMD processor

Computer models

equipped with an

Intel processor

Product Name HP ENVY m6 Notebook PC × ×

Processors ●AMD™ A10-5750M

2.50-GHz processor

(turbo up to 3.50-GHz;

1600-MHz FSB, 4.0-MB

L2 cache, 1600-MHz

DDR3, quad core,

35 W)

●AMD A10-7300 2.0-

GHz processor (turbo up

to 3.20-GHz; soldered

on chip (SOC), 4.0-MB

L2 cache, quad core,

19 W)

Intel™ Core™ i5-4200M

2.50-GHz (SC turbo up to

3.10-GHz) processor (1600-

MHz FSB, 3.0-MB L3 cache,

dual core, 37 W)

Chipset AMD A76M fusion

controller hub

Intel HM87 express chipset ×

Graphics Internal graphics:

●AMD Radeon™ HD

8650G graphics on

computer models

equipped with an

A10-5750M processor

●AMD graphics on

computer models

equipped with an

A10-7300 processor

Support for HD decode,

DX11, HDMI , and PX7.0

Category Description Computer models

equipped with an

AMD processor

Computer models

equipped with an

Intel processor

Graphics (continued) Intel HD Graphics 4600

Support for HD decode,

DX11, and HDMI

Panel Support for the

following

display assemblies:

●15.6-in, full high-

definition (FHD), white

light-emitting diode

(WLED), AntiGlare

(1920×1080), slim (3.2-

mm), SVA, color gamut

60%, TN, typical

brightness 300 nits,

16:9 aspect ratio

●15.6-in, high-definition

(HD), white light-emitting

diode (WLED),

AntiGlare (1366×768),

flat (3.8-mm), SVA, color

camut 45%, typical

brightness 200 nits,

16:9 aspect ratio

Support for low-voltage

differential signalling LVDS,

co-layout with eDP1.3+PSR)

Touchscreen and

MultiTouch enabled

Airgap bonding

××

2 Chapter 1 Product description

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