HP ENVY m6 Manual
HP ENVY m6 Notebook PC
Maintenance and Service Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are U.S. registered
trademarks of Intel Corporation. Microsoft
and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: April 2014
First Edition: March 2014
Document Part Number: 753129-002
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Finding your hardware and software information ......................................................................... 8
Locating hardware .................................................................................................... 8
Locating software ...................................................................................................... 8
Display ................................................................................................................................... 9
Buttons and speakers .............................................................................................................. 10
Keys ..................................................................................................................................... 11
Lights .................................................................................................................................... 12
TouchPad .............................................................................................................................. 13
Left side ................................................................................................................................ 14
Right side .............................................................................................................................. 16
Bottom .................................................................................................................................. 17
3 Illustrated parts catalog .................................................................................................. 18
Service tag ............................................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly subcomponents ............................................................................................. 23
Mass storage devices ............................................................................................................. 25
Miscellaneous parts ................................................................................................................ 26
Sequential part number listing .................................................................................................. 26
4 Removal and replacement procedures preliminary requirements .................................... 31
Tools required ....................................................................................................................... 31
Service considerations ............................................................................................................ 31
Plastic parts ............................................................................................................ 31
Cables and connectors ............................................................................................ 32
Drive handling ........................................................................................................ 32
Grounding guidelines ............................................................................................................. 33
Electrostatic discharge damage ................................................................................. 33
v
Packaging and transporting guidelines ....................................................... 34
Workstation guidelines .............................................................. 34
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 36
Component replacement procedures ........................................................................................ 36
Battery ................................................................................................................... 37
WLAN module ........................................................................................................ 38
Hard drive ............................................................................................................. 41
Memory module ...................................................................................................... 43
6 Removal and replacement procedures for Authorized Service Provider parts .................. 46
Component replacement procedures ........................................................................................ 46
RTC battery ............................................................................................................ 46
Base enclosure ........................................................................................................ 48
Display assembly .................................................................................................... 51
Fan ....................................................................................................................... 59
System board ......................................................................................................... 60
Heat sink ............................................................................................................... 65
Processor ............................................................................................................... 67
Connector board ..................................................................................................... 69
Power connector cable ............................................................................................ 71
Subwoofer ............................................................................................................. 72
Speakers ................................................................................................................ 74
TouchPad assembly ................................................................................................. 76
Power button board ................................................................................................. 78
Keyboard ............................................................................................................... 79
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 82
Starting Setup Utility (BIOS) ..................................................................................................... 82
Updating the BIOS ................................................................................................................. 82
Determining the BIOS version ................................................................................... 82
Downloading a BIOS update .................................................................................... 83
Using HP PC Hardware Diagnostics (UEFI) ................................................................................ 84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 84
8 Specifications .................................................................................................................. 85
Computer specifications .......................................................................................................... 85
9 Backing up, restoring, and recovering ............................................................................ 86
Creating recovery media and backups ..................................................................................... 86
vi
Creating HP Recovery media .................................................................................... 87
Restore and recovery .............................................................................................................. 88
Recovering using HP Recovery Manager .................................................................... 88
What you need to know .......................................................................................... 89
Using the HP Recovery partition (select models only) .................................................... 89
Using HP Recovery media to recover ......................................................................... 90
Changing the computer boot order ............................................................................ 90
Removing the HP Recovery partition .......................................................................... 90
10 Power cord set requirements ........................................................................................ 91
Requirements for all countries .................................................................................................. 91
Requirements for specific countries and regions ......................................................................... 92
11 Recycling ...................................................................................................................... 93
Index ................................................................................................................................. 94
vii
viii
1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Product Name HP ENVY m6 Notebook PC × ×
Processors ●AMD™ A10-5750M
2.50-GHz processor
(turbo up to 3.50-GHz;
1600-MHz FSB, 4.0-MB
L2 cache, 1600-MHz
DDR3, quad core,
35 W)
●AMD A10-7300 2.0-
GHz processor (turbo up
to 3.20-GHz; soldered
on chip (SOC), 4.0-MB
L2 cache, quad core,
19 W)
×
Intel™ Core™ i5-4200M
2.50-GHz (SC turbo up to
3.10-GHz) processor (1600-
MHz FSB, 3.0-MB L3 cache,
dual core, 37 W)
×
Chipset AMD A76M fusion
controller hub
×
Intel HM87 express chipset ×
Graphics Internal graphics:
●AMD Radeon™ HD
8650G graphics on
computer models
equipped with an
A10-5750M processor
●AMD graphics on
computer models
equipped with an
A10-7300 processor
Support for HD decode,
DX11, HDMI , and PX7.0
×
1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics (continued) Intel HD Graphics 4600
Support for HD decode,
DX11, and HDMI
×
Panel Support for the
following
display assemblies:
●15.6-in, full high-
definition (FHD), white
light-emitting diode
(WLED), AntiGlare
(1920×1080), slim (3.2-
mm), SVA, color gamut
60%, TN, typical
brightness 300 nits,
16:9 aspect ratio
●15.6-in, high-definition
(HD), white light-emitting
diode (WLED),
AntiGlare (1366×768),
flat (3.8-mm), SVA, color
camut 45%, typical
brightness 200 nits,
16:9 aspect ratio
Support for low-voltage
differential signalling LVDS,
co-layout with eDP1.3+PSR)
Touchscreen and
MultiTouch enabled
Airgap bonding
××
2 Chapter 1 Product description
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