HP Compaq tc4400 Quick start guide

Client Management and

Mobile Printing Solutions

Document Part Number: 410173-001

January 2006

Client Management and Mobile Printing Solutions ii

Contents

1 Client Management Solutions

Configuration and deployment. . . . . . . . . . . . . . . . . . . . . 1–2

Software management and updates . . . . . . . . . . . . . . . . . 1–3

HP Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

HP OpenView Radia Management Solutions

(select models only). . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

System Software Manager. . . . . . . . . . . . . . . . . . . . . 1–6

Altiris PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . 1–6

2 Mobile Printing Solutions

Printing using Mobile Printing Solutions. . . . . . . . . . . . . 2–1

Client Management and Mobile Printing Solutions 1–1

Client Management Solutions

Client Management Solutions provide standards-based solutions

for managing client (user) desktop, workstation, notebook, and

tablet PC computers in a networked environment.

The key capabilities and features of client management are

■Initial software image deployment.

■Remote system software installation.

■Software management and updates.

■ROM updates.

■Tracking and security of computer assets (the hardware and

software installed on the computer).

■Fault notification and recovery of certain system software

and hardware components.

✎Support for specific features described in this chapter may

vary, depending on the computer model and/or version of

management software installed on the computer.

1–2 Client Management and Mobile Printing Solutions

Client Management Solutions

Configuration and deployment

Your computer comes with a preinstalled system software image.

The initial software image is configured during the first-time

setup of the computer. After a brief software “unbundling”

occurs, the computer is ready to be used.

A customized software image can be deployed (distributed) by

■Installing additional software applications after unbundling

the preinstalled software image.

■Using software deployment tools, such as Altiris Deployment

Solutions, to replace the preinstalled software with a

customized software image.

■Using a disk cloning process to copy the contents from one

hard drive to another.

The deployment method you use depends on your organization’s

technology environment and processes.

✎The HP Backup and Recovery Manager, Computer Setup

utility, and other system features provide further assistance

with the recovery of system software, configuration

management and troubleshooting, and power management.

Client Management Solutions

Client Management and Mobile Printing Solutions 1–3

Software management and updates

HP provides several tools for managing and updating software

on client computers:

■HP Client Manager

■HP OpenView Radia Management Solutions

■System Software Manager

■Altiris PC Transplant Pro

HP Client Manager

HP Client Manager integrates Intelligent Manageability

technology within Altiris software. HP Client Manager provides

superior hardware management capabilities for HP devices.

These capabilities include

■Detailed views of hardware inventory for asset management.

■System Checkup monitoring and diagnostics.

■Web-accessible reporting of business-critical details such as

thermal warnings and memory alerts.

■Remote updating of system software such as device drivers

and the system BIOS.

✎Additional functionality can be added when HP Client

Manager is used with optional Altiris Solutions software

(purchased separately).

1–4 Client Management and Mobile Printing Solutions

Client Management Solutions

When HP Client Manager (installed on a client computer) is used

with Altiris Solution software (installed on an administrator

computer), HP Client Manager provides increased management

functionality and centralized hardware management of HP client

devices for the following IT life cycle areas:

■Inventory and asset management

❏Software license compliance

❏Computer tracking and reporting

❏Computer lease contract information and fixed

asset tracking

■System software deployment and migration

❏Microsoft® Windows® 2000/Windows XP migration

❏System deployment

❏Personality (personal user settings) migration

■Help desk and problem solution

❏Management of help desk tickets

❏Remote troubleshooting

❏Remote problem resolution

❏Client disaster recovery

■Software and operations management

❏Ongoing client management

❏HP system software deployment

❏Application self-healing (the ability to identify

and repair certain application problems)

Client Management Solutions

Client Management and Mobile Printing Solutions 1–5

Altiris Solutions software provides easy-to-use software

distribution capabilities. HP Client Manager enables

communication with the Altiris Solutions software, which can be

used to complete new hardware deployment or personality

migration to a new operating system using easy-to-follow

wizards. HP Client Manager is available for download from the

HP Web site.

When Altiris Solutions software is used in conjunction with

System Software Manager or HP Client Manager, administrators

can also update the system BIOS and device driver software from

a central console.

HP OpenView Radia Management Solutions

(select models only)

HP OpenView Radia Management Solutions automate the

management of software such as operating systems, software,

software updates, content, and configuration settings to ensure

that each computer is maintained in the correct configuration.

With these automated management solutions, you can manage

software throughout the life of the computer.

HP OpenView Radia Management Solutions enable you to

■Collect hardware and software inventory across multiple

platforms.

■Prepare a software package and conduct impact analysis prior

to distribution.

■Target individual computers, workgroups, or entire

populations of computers for deployment and maintenance of

software and content according to policies.

1–6 Client Management and Mobile Printing Solutions

Client Management Solutions

■Provision and manage operating systems, applications, and

content on distributed computers from any location.

■Integrate HP OpenView Radia Management Solutions with

help desks and other system management tools for seamless

operations.

■Leverage a common infrastructure for management of

software and content on standard computing devices across

any network for all enterprise users.

■Scale to meet enterprise needs.

System Software Manager

System Software Manager (SSM) lets you remotely update

system-level software on multiple systems simultaneously. When

executed on a client computer, SSM detects versions of both

hardware and software, and then updates designated software

from a central repository, known as a file store. Driver versions

that are supported by SSM are denoted with a special icon on

the HP driver download Web site and on the Support Software

CD. To download the SSM utility or to obtain more information

on SSM, visit the HP Web site at http://www.hp.com/go/ssm

(English only).

Altiris PC Transplant Pro

Altiris PC Transplant Pro allows you to preserve old settings,

preferences, and data, and then migrate them to a new

environment quickly and easily.

For more information, visit the HP Web site at

http://www.hp.com/go/easydeploy (English only).

Client Management and Mobile Printing Solutions 2–1

Mobile Printing Solutions

Mobile Printing Solutions software enables you to print to any

PostScript-enabled HP network printer, even if the computer

does not have the needed printer driver.

✎The Mobile Print Driver is preinstalled on select HP

computers.

Printing using Mobile Printing

Solutions

To print using Mobile Printing Solutions:

1. Select File > Print from any application.

2. Select HP Mobile Printing from the list of printers.

3. Click Print.

4. Enter the printer’s IP address or network path.

5. Click Print.

For more information on downloading and using Mobile

Printing Solutions, visit the HP Web site at

http://www.hp.com/go/mobileprinting (English only).

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Client Management and Mobile Printing Solutions

First Edition January 2006

Document Part Number: 410173-001

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