HP Compaq Presario Manual
Maintenance and Service
Guide
HP Pavilion ze2000 Notebook PC
Compaq Presario M2000 Notebook PC
Document Part Number: 393680-001
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
✎The information and procedures included in this
Maintenance
and Service Guide
apply to HP Pavilion ze2000 Notebook PC
and Compaq Presario M2000 Notebook PC models equipped
with AMD processors.
© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion ze2000 Notebook PC
Compaq Presario M2000 Notebook PC
First Edition: July 2005
Document Part Number: 393680-001
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–14
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
iv Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.8 Mini PCI Communications Module . . . . . . . . . . . . 5–16
5.9 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.14 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.15 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.16 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.17 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.18 Battery Connector Board. . . . . . . . . . . . . . . . . . . . 5–50
5.19 Power Connector Board . . . . . . . . . . . . . . . . . . . . 5–53
5.20 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–55
5.21 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57
5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–59
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index
Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion ze2000 Notebook PC 1and the
Compaq Presario M2000 Notebook PC 2offer advanced
modularity, AMD Mobile Turion™ and Mobile AMD
Sempron™ processors, and extensive multimedia support.
HP Pavilion ze2000 and Compaq Presario M2000 with AMD
Processors
1–2 Maintenance and Service Guide
Product Description
1.1 Features
✎Numerous references are made throughout this Maintenance and
Service Guide to “full-featured” and “defeatured” computer
models. A model is considered to be full-featured if it has
3 Universal Serial Bus ports and the following components:
■S-Video-out jack
■Expansion port 2
■6-in-1 Digital Media Reader slot or 6-in-1 Memory Reader
slot
■Bluetooth® wireless communications support
■IEEE 1394 digital port
A computer model is considered to be defeatured if it has only
2 Universal Serial Bus ports and none of the components in the
preceding list.
■The following processors are available, varying by
computer model:
❏AMD Mobile Turion 64, ML-34 (1.80-GHz)
❏AMD Mobile Turion 64, ML-30 (1.60-GHz)
❏AMD Mobile Turion 64, ML-28 (1.60-GHz)
❏Mobile AMD Sempron 3000+ (1.80-GHz)
❏Mobile AMD Sempron 2800+ (1.60-GHz)
■15.0-inch XGA (1024 × 768) TFT display with over
16.7 million colors
■80-, 60-, or 40-GB high-capacity hard drive, varying by
computer model
■256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz,
expandable to 1.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■Full-size Windows keyboard with embedded numeric keypad
Product Description
Maintenance and Service Guide 1–3
■TouchPad pointing device with dedicated vertical scroll
region
■Integrated 10Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11b/g
WLAN device
■Support for one Type I or II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■External 65-watt AC adapter with 3-wire power cord
■6-cell or 12-cell Li-Ion battery pack
■Stereo speakers with volume up and down buttons
■Support for the following optical drives:
❏8X DVD-ROM drive
❏24X DVD/CD-RW Combo Drive
❏8X DVD±RW/R and CD-RW Combo Drive
■Connectors:
❏External monitor port
❏Universal Serial Bus (USB) v. 2.0 (up to 3 ports)
❏RJ-11 (modem) jack
❏RJ-45 (network) jack
❏Audio-out (headphone) jack
❏Audio-in (microphone) jack
❏Power
❏IEEE 1394 digital port
❏S-Video-out jack (select models only)
❏Expansion port 2 (select models only)
❏6-in-1 Digital Media Reader slot (select models only)
❏6-in-1 Memory Reader slot (select models only)
1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.14, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Product Description
Maintenance and Service Guide 1–5
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power/standby button
■Advanced Configuration and Power Management (ACPM)
compliance
1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the HP Pavilion ze2000
are shown below and described in Table 1-1.
Front Components, HP Pavilion ze2000
Other manuals for Compaq Presario
307
This manual suits for next models
388
Table of contents
Other HP Laptop manuals
