HP Compaq NX9600 Manual

Maintenance and Service

Guide

Compaq Presario X6000 Notebook PC

HP Compaq nx9600 Notebook PC

Document Part Number: 379178-002

September 2006

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel and Pentium are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other

countries. Bluetooth is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license. SD logo is a trademark of its

proprietor.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario X6000 Notebook PC

HP Compaq nx9600 Notebook PC

Second Edition September 2006

First Edition January 2005

Document Part Number: 379178-002

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2

Selecting from the Security Menu . . . . . . . . . . . . . . 2–3

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4

Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12

3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents

Maintenance and Service Guide v

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16

5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35

5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41

5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53

5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

vi Maintenance and Service Guide

Contents

6 Specifications

Connector Pin Assignments

Power Cord Set Requirements

Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The Compaq Presario X6000 Notebook PC 1and

HP Compaq nx9600 Notebook PC 2offer advanced modularity,

Intel® Mobile Pentium® 4 processors, and extensive multimedia

support.

Compaq Presario X6000 Notebook PC and HP Compaq nx9600

Notebook PC

1–2 Maintenance and Service Guide

Product Description

1.1 Features

■The following processors are available, varying by

notebook model:

❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with

HT Technology (Compaq Presario X6000 models only)

❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with

HT Technology (Compaq Presario X6000 models only)

■The following displays are available, varying by

notebook model:

❏17.0-inch WSXGA+WVA (1680 × 1050) with

Brightview TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) with Brightview

TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) TFT display with

over 16.7 million colors

■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■256-MB DDR-2 synchronous DRAM (SDRAM) at 400

MHz, expandable to 2.0 GB

■Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

■Full-size Windows keyboard with full-size numeric keypad

■TouchPad pointing device, including a dedicated vertical

scroll region and a button that enables/disables TouchPad

operation

■Integrated 10 Base-T/100 Base-TX Ethernet local area

network (LAN) network interface card (NIC) with RJ-45 jack

(Compaq Presario X6000 models only)

Product Description

Maintenance and Service Guide 1–3

■Integrated Gigabit Ethernet (10/100/1000) LAN NIC with

RJ-45 jack (HP Compaq nx9600 models only)

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini PCI IEEE 802.11a/b

(Compaq Presario X6000 models) and 802.11a/b/g

(HP Compaq nx9600 models) WLAN devices

■Support for one Type II PC Card slot, with support for both

32-bit (CardBus) and 16-bit PC Cards

■External 180- and 135-watt AC adapter with 3-wire power

cord, varying by notebook model

■12-cell Li-Ion battery pack

■Stereo speakers with volume up, volume mute, and volume

down buttons

■Support for the following optical drives:

❏8X Max DVD±RW/R and CD-RW Combo Drive

❏24X Max DVD/CD-RW Combo Drive

■Connectors:

❏External monitor

❏Universal Serial Bus (USB) v. 2.0 (four ports)

❏RJ-11 (modem)

❏RJ-45 (network)

❏Audio-out (headphone)

❏Audio-in (microphone)

❏Power

❏IEEE 1394 (select models only)

❏S-Video-out (select models only)

❏Expansion port 2

❏Memory Reader slot (Compaq Presario X6000 models

only)

❏Digital Media Slot (HP Compaq nx9600 models only)

❏Digital drive bay

❏ExpressCard

1–4 Maintenance and Service Guide

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the notebook for disassembly (refer to Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section 5.16, “System Board,” for more information on

removing and replacing the RTC battery).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any

battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1.3 Power Management

The notebook comes with power management features that

extend battery operating time and conserve power. The

notebook supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting the level of performance

■Battery calibration

■Lid switch standby/resume

■Power/standby button

■Advanced Configuration and Power Management (ACPM)

compliance

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