HP Compaq NC4010 Manual

Maintenance and Service

Guide

HP Pavilion ze4900 Notebook PC

HP Compaq nx9040, nx9030,

or nx9020 Notebook PC

Compaq Presario 2200 Notebook PC

Document Part Number: 371025-002

May 2005

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in the United States and

other countries.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion ze4900 Notebook PC

HP Compaq nx9040, nx9030, or nx9020 Notebook PC

Compaq Presario 2200 Notebook PC

Second Edition May 2005

First Edition August 2004

Document Part Number: 371025-002

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.3 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–12

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–13

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–14

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.4 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–13

5.7 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 Switch Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.10 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.16 Wireless Button Board . . . . . . . . . . . . . . . . . . . . . 5–37

5.17 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.18 Diskette Drive Cover. . . . . . . . . . . . . . . . . . . . . . . 5–41

5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040,

nx9030, and nx9020 Notebook PCs 2, and Compaq Presario

2200 Notebook PCs 3offer advanced modularity, Intel®

Pentium® M and Celeron® M processors, and extensive

multimedia support.

HP Pavilion ze4900; HP Compaq nx9040, nx9030, nx9020;

and Compaq Presario 2200

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Notebook model information is shown in Tables 1-1 and 1-2.

✎The long model name appears only on the bottom of

HP Compaq nx9000 Notebook PCs.

Table 1-1

Model Naming Conventions

HP Compaq nx9000 Notebook PCs

Key

Hnx9040 U P735 X5 60 Y Cc 51 P a

1 2 3 4 567 8910

Key Description Options

1 Brand/series designator H = HP Compaq nx9040, x9030,

or nx9020

2 Graphics memory U = UMA

3 Processor brand

and speed

P755 = Intel Pentium M 755 2.0 GHz

P745 = Intel Pentium M 745 1.8 GHz

P735 = Intel Pentium M 735 1.7 GHz

P725 = Intel Pentium M 725 1.6 GHz

P715 = Intel Pentium M 715 1.5 GHz

P710 = Intel Pentium M 710 1.4 GHz

P705 = Intel Pentium M 705 1.6 GHz

C340 = Intel Celeron M 340 1.5 GHz

C360 = Intel Celeron M 360 1.4 GHz

C350 = Intel Celeron M 350 1.3 GHz

C330 = Intel Celeron M 330 1.4 GHz

C320 = Intel Celeron M 320 1.3 GHz

4 Display type/

size/resolution

S = SXGA

(1400 × 1050)

X = XGA

(1024 × 768)

5 = 15.0 inch

4 = 14.1 inch

Product Description

Maintenance and Service Guide 1–3

Key Description Options

5 Hard drive size 60 = 60 GB

40 = 40 GB

30 = 30 GB

6 Optical drive designator C = CD-ROM Drive

D = DVD-ROM

Drive

W = DVD/

CD-RW

Combo Drive

Y = DVD+R/

RW and

CD-RW

Combo Drive

7 Integrated

communication/ wireless

device

C = modem +

FE NIC

c = 802.11g

(Intel)

g = 802.11g

(includes

802.11b

and g)

N = none

8 RAM 51 = 512 MB 25 = 256 MB

9 Operating system H = Microsoft® Windows® XP Home

P = Microsoft Windows XP Pro

10 Warranty a = 1 year on parts and labor

Table 1-1

Model Naming Conventions

HP Compaq nx9000 Notebook PCs

(Continued)

1–4 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq nx9040, nx9030, and nx9020

All HP Compaq nx9000 models feature:

■TouchPad pointing device

■6-cell lithium ion (Li-Ion) battery pack

Hnx9040 U P735 X5 60 W Cg 51 P a

Japan PK342PA ABJ

Hnx9040 U P735 X5 40 W Cc 51 P a

Asia Pacific PK345PA UUF

Hnx9040 U P735 X4 40 D Cc 25 P a

People’s

Republic

of China

PK163PA AB2

Hnx9040 U P725 X5 40 Y Cc 51 P a

Australia PK150PA ABG

Hnx9040 U P725 X5 40 W Cc 25 P a

Asia Pacific PK344PA UUF Thailand PK350PA AKL

Hnx9040 U P725 X4 40 W Cc 25 P a

Taiwan PK349PA AB0

All HP Compaq nx9000 models feature:

■TouchPad pointing device

■6-cell lithium ion (Li-Ion) battery pack

Hnx9040 U P725 X4 40 W CN 25 H a

People’s

Republic of

China

PK165PA AB2

Hnx9040 U P725 X4 40 D Cc 25 P a

People’s

Republic of

China

PK160PA AB2 Taiwan PK159PA AB0

Product Description

Maintenance and Service Guide 1–5

Hnx9040 U P725 X4 40 D CN 25 H a

People’s

Republic

of China

PK164PA AB2

Hnx9040 U P725 X4 30 W Cg 25 P a

Asia Pacific PK346PA UUF

Hnx9040 U P725 X4 30 W Cc 25 P a

Asia Pacific PK343PA UUF

Hnx9040 U P725 X4 30 W CN 25 P a

Japan PK169PA ABJ

Hnx9040 U P715 X5 40 W Cc 25 P a

Asia Pacific PK151PA UUF Thailand PK168PA AKL

Hnx9040 U P715 X4 40 W CN 25 H a

People’s

Republic

of China

PK162PA AB2

Hnx9040 U P715 X4 40 D Cc 25 P a

Taiwan PK348PA AB0 Taiwan PK347PA AB0

All HP Compaq nx9000 models feature:

■TouchPad pointing device

■6-cell lithium ion (Li-Ion) battery pack

Hnx9040 U P715 X4 40 D CN 25 H a

People’s

Republic

of China

PK161PA AB2

Hnx9040 U P715 X4 30 W Cg 25 P a

Asia Pacific PK152PA UUF

Table 1-2

HP Compaq nx9040, nx9030, and nx9020

(Continued)

1–6 Maintenance and Service Guide

Product Description

Hnx9040 U P715 X4 30 C Cc 25 P a

Asia Pacific PK153PA UUF

Hnx9040 U P715 X4 30 C CN 25 P a

Japan PK156PA ABJ

Hnx9040 U C330 X5 40 C CN 25 P a

Australia PK149PA ABG

Hnx9040 U C320 X4 40 W Cc 25 H a

People’s

Republic

of China

PK167PA AB2

Hnx9040 U C320 X4 40 D Cc 25 H a

People’s

Republic

of China

PK166PA AB2

Hnx9040 U C320 X4 40 D Cc 25 P a

Japan PK158PA ABJ

Hnx9040 U C320 X4 30 W CN 25 H a

Japan PK157PA ABJ

All HP Compaq nx9000 models feature:

■TouchPad pointing device

■6-cell lithium ion (Li-Ion) battery pack

Hnx9040 U C320 X4 30 W CN 25 P a

Asia Pacific PK154PA UUF Japan PK155PA ABJ

Hnx9040 U C320 X4 30 D Cc 25 P a

French Canada PH854AA ABC

Table 1-2

HP Compaq nx9040, nx9030, and nx9020

(Continued)

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