HP 316748-002 User manual

Modem and Networking

HP Notebook Series

Document Part Number: 316748-002

February 2003

This guide explains how to connect a modem cable and a network

cable to your notebook. The guide also provides instructions for

using the modem when traveling internationally.

HP_MN_316748-002.book Page i Friday, February 14, 2003 11:23 AM

Microsoft and Windows are trademarks of Microsoft Corporation in the

U.S. and other countries.

HP shall not be liable for technical or editorial errors or omissions

contained herein or for incidental or consequential damages in connection

with the furnishing, performance, or use of this material. The information

in this document is provided “as is” without warranty of any kind, and is

subject to change without notice. The warranties for HP products are set

forth in the express limited warranty statements accompanying such

products. Nothing herein should be construed as constituting an additional

warranty.

This document contains proprietary information that is protected by

translated to another language without the prior written consent of

Hewlett-Packard Company.

Modem and Networking

HP Notebook Series

First Edition February 2003

Document Part Number: 316748-002

HP_MN_316748-002.book Page ii Friday, February 14, 2003 11:23 AM

Modem and Networking iii

Contents

1 Using an Internal Modem

Connecting the Modem Cable . . . . . . . . . . . . . . . . . . . . . 1–1

Using the RJ-11 Cable. . . . . . . . . . . . . . . . . . . . . . . . 1–1

Using a Country-Specific Modem Cable Adapter. . . 1–3

Viewing the Current Country Selection . . . . . . . . . . 1–4

Adding New Locations When Traveling. . . . . . . . . . 1–4

Solving Travel Connection Problems . . . . . . . . . . . . 1–5

Accessing Preinstalled Communication Software . . . . . . 1–8

2 Connecting to a Network

Connecting a Network Cable . . . . . . . . . . . . . . . . . . . . . . 2–2

HP_MN_316748-002.book Page iii Friday, February 14, 2003 11:23 AM

Modem and Networking 1–1

Using an Internal Modem

Your notebook has an internal modem, an RJ-11 telephone jack,

preinstalled modem drivers, and a modem cable.

Connecting the Modem Cable

Using the RJ-11 Cable

The modem cable may have noise suppression circuitry that

prevents interference with TV and radio reception. The modem

cable must be connected to an analog telephone line.

ÄCAUTION: Jacks for digital PBX systems may resemble analog

telephone jacks, but are not compatible with the modem.

HP_MN_316748-002.book Page 1 Friday, February 14, 2003 11:23 AM

1–2 Modem and Networking

Using an Internal Modem

1. If the modem cable has noise suppression circuitry 1, orient

the circuitry end of the cable toward the notebook.

2. Plug the cable into the RJ-11 telephone jack 2on the

notebook.

ÅWARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug a telephone cable into the RJ-45 jack.

3. Plug the modem cable into the RJ-11 telephone jack 3.

Connecting the modem using an RJ-11 jack

ÅWARNING: To reduce the risk of electrical shock, always ensure that

the modem cable is disconnected from the telephone network when

opening the notebook’s enclosure.

HP_MN_316748-002.book Page 2 Friday, February 14, 2003 11:23 AM

Using an Internal Modem

Modem and Networking 1–3

Using a Country-Specific Modem Cable

Adapter

Software for the internal modem supports multiple countries, but

telephone jacks vary by country. To use the modem and the RJ-11

cable outside the country in which you purchased the notebook,

you must obtain a country-specific modem adapter and define

your location in Dialing Properties.

To connect the modem to an analog telephone line that does not

have an RJ-11 telephone jack:

1. If the modem cable has noise suppression circuitry 1, orient

the circuitry end of the cable toward the notebook.

2. Plug the modem cable into the RJ-11 telephone jack 2on the

notebook.

3. Plug the modem cable 3into the country-specific modem

adapter.

4. Plug the country-specific modem adapter 4into the

telephone jack.

Connecting the modem using a country-specific modem adapter

HP_MN_316748-002.book Page 3 Friday, February 14, 2003 11:23 AM

1–4 Modem and Networking

Using an Internal Modem

Viewing the Current Country Selection

To see the current country setting for your modem, follow

these steps:

Windows 2000 Professional:

1. Select Start > Settings > Control Panel.

2. Select the Regional Options icon.

3. Under Settings for the Current User, view the country that is

displayed under Your Locale.

Windows XP Home and XP Professional:

1. Select Start > Control Panel.

2. Select the Regional & Language Options icon.

3. Under Location, view your present location.

Adding New Locations When Traveling

The internal modem is configured to meet only the operating

standards in the country where you purchased the notebook.

When traveling internationally, you can add new location

configurations that comply with standards in other countries.

ÄCAUTION: Do not delete your current modem country settings. To

enable modem use in other countries while preserving your home

country configuration, add a new configuration for each location in

which you will use the modem.

The drop-down lists described below may include countries not

supported by the modem. Unless you select a supported country,

the country selection will default to USA or UK.

ÄCAUTION: Selecting a country other than the one in which it is located

may cause your modem to be configured in a way that violates the

telecommunications regulations/laws of that country. In addition, your

modem may not function properly if the correct country selection is not

made.

HP_MN_316748-002.book Page 4 Friday, February 14, 2003 11:23 AM

Using an Internal Modem

Modem and Networking 1–5

To add a new country location, follow these steps:

Windows 2000 Professional:

1. Select Start > Settings > Control Panel.

2. Select the Phone and Modem Options icon > Select New.

3. Assign the New Location Name (home, work, etc.).

4. Select the Country/Region from the drop-down list.

5. Select OK > OK.

Windows XP Home and XP Professional:

1. Select Start > Control Panel.

2. Select the Network and Internet Connections icon.

3. Select Phone and Modem Properties (menu in the left

column) > Dialing Rules tab.

4. Select the New button and assign it a name (home,

work, etc.).

5. Select the Country/Region from the drop-down list.

6. Select OK > OK.

Solving Travel Connection Problems

If you experience connection problems while using the modem

outside your home country, the following suggestions may help:

■Check the telephone line type

The modem requires an analog, not a digital, telephone line.

A line described as a PBX line is usually a digital line. A

telephone line described as a data line, fax machine line,

modem line, or standard telephone line is probably an

analog line.

■Check for pulse or tone dialing

Dial a few digits on the telephone and listen for clicks

(pulses) or tones. Then select:

HP_MN_316748-002.book Page 5 Friday, February 14, 2003 11:23 AM

1–6 Modem and Networking

Using an Internal Modem

Windows 2000 Professional:

1. Select Start > Settings > Control panel.

2. Select the Phone and Modem Options icon.

3. Select your location > Edit > Tone or Pulse Dialing.

4. Select OK > OK.

Windows XP Home and XP Professional:

1. Select Start > Control Panel.

2. Select the Network and Internet Connections icon >

Phone and Modem Properties (menu in the left column).

3. Select the Dialing Rules tab.

4. Select your location.

5. Select Edit > Tone or Pulse Dialing.

6. Select OK > OK.

■Check the telephone number you are dialing and the

response of the remote modem

Dial the telephone number on the telephone, wait for the

remote modem to answer, then hang up.

■Set the modem to ignore dial tones

If the modem receives a dial tone it does not recognize, it will

not dial and will display a No Dial Tone error message. Use

the following procedures to set the modem to ignore all dial

tones before dialing:

Windows 2000 Professional:

1. Select Start > Settings > Control Panel.

2. Select the Phone and Modem Options icon > Modem tab.

3. Select your modem.

4. Select Properties > General tab.

5. Clear the Wait for Dial Tone Before Dialing check box.

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Using an Internal Modem

Modem and Networking 1–7

6. If you continue to receive the No Dial Tone error

message after clearing the check box:

a. Select Start > Settings > Control Panel > Phone and

Modems Options icon.

b. Select the Dialing Rules tab.

c. In the Locations list, select the location from which

you are dialing.

d. Select Edit.

e. Select your location from the drop-down list in the

Country/Region box.

f. Select Apply > OK.

g. Select the Modem tab.

h. Select your modem.

i. Select Properties > General tab.

j. Clear the Wait for Dial Tone Before Dialing

check box.

Windows XP Home and XP Professional:

1. Select Start > Control Panel > Network and Internet

Connections icon.

2. Select Phone and Modem Properties (menu in the left

column) > Modem Tab.

3. Select your modem > Properties > Modem tab.

4. Clear the Wait for Dial Tone Before Dialing check box.

5. If you continue to receive the No Dial Tone error

message after clearing the check box:

a. Select Start > Control Panel > Network and Internet

Connections icon.

b. Select Phone and Modem Properties (menu in the

left column).

c. Select the Dialing Rules tab.

HP_MN_316748-002.book Page 7 Friday, February 14, 2003 11:23 AM

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