HP 17-x Series Manual
HP Notebook PC (Intel)
Models: HP 17-x000 – 17-x099
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc under license.
Intel and Core are U.S. registered trademarks of
Intel Corporation. Microsoft and Windows are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7, Windows 8,
Windows 8.1 or Windows 10 Pro systems
downgraded to Windows 7 Professional,
Windows 8 Pro, or Windows 8.1: This version of
Windows running with the processor or
chipsets used in this system has limited
support from Microsoft. For more information
about Microsoft’s support, please see
Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2016
Document Part Number: 855102-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows 8.1 functionality. See
http://www.microsoft.com for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 7
Display .................................................................................................................................................................... 7
Right side ............................................................................................................................................................... 8
Left side ................................................................................................................................................................. 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button ................................................................................................................................................ 12
Keys ................................................................................................................................................... 13
Using the action keys ........................................................................................................................ 14
Bottom ................................................................................................................................................................. 15
Service tag ........................................................................................................................................................... 16
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 23
Mass storage devices ........................................................................................................................................... 24
Cables ................................................................................................................................................................... 25
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery ............................................................................................................................................... 32
v
Optical drive ....................................................................................................................................... 33
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35
Component replacement procedures .................................................................................................................. 35
Display subcomponents (bezel, webcam, panel) ............................................................................. 35
Bottom cover ..................................................................................................................................... 39
Hard drive .......................................................................................................................................... 41
WLAN module .................................................................................................................................... 44
RTC battery ........................................................................................................................................ 46
Memory module ................................................................................................................................ 47
Solid-state drive ................................................................................................................................ 49
Solid-state drive holder and board ................................................................................................... 50
Optical drive connector ..................................................................................................................... 52
TouchPad click board ......................................................................................................................... 53
USB board .......................................................................................................................................... 54
Speakers ............................................................................................................................................ 55
Fan/heat sink assembly .................................................................................................................... 56
System board .................................................................................................................................... 64
Display assembly ............................................................................................................................... 67
Power button board .......................................................................................................................... 76
Power connector ............................................................................................................................... 77
Cable locations .................................................................................................................................. 78
Top cover/keyboard ........................................................................................................................... 79
7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 81
Starting Setup Utility (BIOS) ................................................................................................................................ 81
Updating Setup Utility (BIOS) .............................................................................................................................. 81
Determining the BIOS version ........................................................................................................... 81
Downloading a BIOS update .............................................................................................................. 82
8 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 83
Creating recovery media and backups ................................................................................................................ 83
Creating HP Recovery media (select products only) ......................................................................... 83
Using Windows tools ........................................................................................................................................... 84
Restore and recovery ........................................................................................................................................... 85
Recovering using HP Recovery Manager ........................................................................................... 85
What you need to know before you get started ............................................................. 85
Using the HP Recovery partition (select products only) ................................................. 86
Using HP Recovery media to recover .............................................................................. 86
Changing the computer boot order ................................................................................ 87
vi
Removing the HP Recovery partition (select products only) ......................................... 87
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 89
10 Specications ............................................................................................................................................ 91
Computer specications ...................................................................................................................................... 91
43.9-cm (17.3-in) display specications ............................................................................................................. 92
Hard drive specications ..................................................................................................................................... 92
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 93
11 Power cord set requirements ...................................................................................................................... 95
Requirements for all countries ............................................................................................................................ 95
Requirements for specic countries and regions ................................................................................................ 96
12 Recycling .................................................................................................................................................. 99
Index ........................................................................................................................................................... 101
vii
viii
1 Product description
Category Description Dis 5th
Gen Core
UMA 5th
Gen Core
UMA
Pent/Cel
Dis
Pent/Cel
Dis 6th
Gen Core
UMA 6th
Gen Core
Product name HP Notebook PC √ √ √ √ √ √
Processors 6th generation Intel® Core™ processors
Intel Core i7-6500U (2.5-GHz, turbo up to 3.1
GHz, 4-MB L3 cache, 1600-MHz, dual, 15W)
√ √
Intel Core i5-6200U (2.3-GHz, turbo up to 2.8
GHz, 3-MB L3 cache, 1600-MHz, dual, 15W)
√ √
Intel Core i3-6100U (2.3-GHz, 3-MB L3 cache,
1600-MHz, dual, 15W)
√
Intel Core i3-5005U (2.0-GHz, 3-MB L3 cache,
1600-MHz, dual, 15W)
√ √
Intel Pentium® N3710 (1.6-GHz, turbo up to
2.56 GHz, 2-MB L3 cache, 1600-MHz, quad,
6W)
√ √
Intel Celeron® N3060 (1.6-GHz, turbo up to
2.48 GHz, 2-MB L3 cache, 1600-MHz, quad,
6W)
√
Chipset Intel Skylake U 1-chip series √ √
Intel Broadwell-U 1-chip BGA √ √
Intel Braswell √ √
Graphics Internal graphics
Intel HD Graphics 5500 (Intel Broadwell U
series)
√
Intel HD Graphics 520 (Intel Skylake U series) √
Intel HD Graphics (Intel Braswell series) √
Support HD Decode, DX12, HDMI, and PX7 √ √ √ √ √ √
Switchable discrete graphics
AMD Radeon™ R7 R16M-M1-70 with up to
4096 MB of dedicated video memory
(512Mx16 DDR3 x 4 PCs)
√
AMD Radeon R7 R16M-M1-30 with up to
2048 MB of dedicated video memory
(256Mx16 DDR3 x 4 PCs)
√ √ √
AMD Radeon R5 R16M-M1-30 with up to
2048 MB of dedicated video memory
(256Mx16 DDR3 x 4 PCs)
√
Support HD Decode, DX12, HDMI, and PX7 √ √ √ √ √ √
1
Category Description Dis 5th
Gen Core
UMA 5th
Gen Core
UMA
Pent/Cel
Dis
Pent/Cel
Dis 6th
Gen Core
UMA 6th
Gen Core
Panel 16:9 Ultra Wide Aspect Ratio, 43.9-cm
(17.3-in)
HD+, white light-emitting diode (WLED), eDP,
SVA, BrightView, (1600×900) at-at (4.2
mm); typical brightness: 220 nits (non-touch
panel)
HD+, WLED, eDP, SVA, BrightVIew
(1600×900) at-at (4.2 mm), typical
brightness: 220 nits (touch panel)
FHD, white light-emitting diode (WLED), eDP,
UWVA, antiglare, (1920×1080) at-at (4.2
mm); typical brightness: 300 nits (non-touch
panel)
FHD, WLED, eDP, UWVA, antiglare
(1920×1080) at-at (4.2 mm), typical
brightness: 300 nits (touch panel)
√ √ √ √ √ √
Memory One SODIMM slot - customer accessible /
upgradeable
DDR3L-1600-MHz single channel support
●8192-MB total system memory
(8192×1)
●4096-MB total system memory
(4096×1)
√ √
Two SODIMM slots - customer accessible /
upgradeable
DDR4-2133-MHz dual channel support, 1.2V
DDR3L-1600-MHz dual channel support,
1.35V
Supports up to 16 GB of system RAM in the
following congurations:
●16384-MB total system memory
(8192×2)
●12288-MB total system memory
(8192×1) + (4096×1)
●8192-MB total system memory
(8192×1) or (4096×2)
●6144-MB total system memory
(4096×1) + (2048×1)
●4096-MB total system memory
(4096×1) or (2048×2)
√ √ √ √
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in
9.5 mm (.37 in) and 7.0 mm (.28
in) thicknesses
7.0mm/9.5 mm share the same bracket
Accelerometer/HDD protection support
Single HDD congurations
√ √ √ √ √ √
2 Chapter 1 Product description
This manual suits for next models
3
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