HP 10 Manual

HP Pavilion 10 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Microsoft,

Windows, and Windows Vista are either

trademarks or registered trademarks of

Microsoft Corporation in the United States

and/or other countries. SD Logo is a

trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Second Edition: June 2014

First Edition: March 2014

Document Part Number: 758965-002

Product notice

This guide describes features that are

common to most models. Some features

may not be available on your computer.

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers and/or software to take

full advantage of Windows 8 functionality.

See http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole

remedy is to return the entire unused

product (hardware and software) within 14

days for a refund subject to the refund

policy of your place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures

for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and

replacement procedures for Authorized Service Provider only parts," can damage the computer or

void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on

a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.

The computer and the AC adapter comply with the user-accessible surface temperature limits defined

by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................... 1

2 External component identification ..................................................................................................................... 3

Finding your hardware and software information ................................................................................. 3

Locating hardware ............................................................................................................... 3

Locating software ................................................................................................................. 3

Right side ............................................................................................................................................. 4

Left side ................................................................................................................................................ 4

Display .................................................................................................................................................. 5

Top ....................................................................................................................................................... 7

TouchPad ............................................................................................................................ 8

Buttons ................................................................................................................................. 9

Keys ................................................................................................................................... 10

Bottom ................................................................................................................................................ 11

Labels ................................................................................................................................................. 11

3 Illustrated parts catalog ................................................................................................................................... 13

Computer major components ............................................................................................................. 13

Display components ........................................................................................................................... 16

Miscellaneous parts ............................................................................................................................ 17

Sequential part number listing ............................................................................................................ 17

4 Removal and replacement procedures preliminary requirements .................................................................. 19

Tools required .................................................................................................................................... 19

Service considerations ....................................................................................................................... 19

Plastic parts ....................................................................................................................... 19

Cables and connectors ...................................................................................................... 20

Drive handling .................................................................................................................... 20

Grounding guidelines ......................................................................................................... 21

Electrostatic discharge damage ........................................................................ 21

Packaging and transporting guidelines ............................................. 22

Equipment guidelines ....................................................................... 23

5 Removal and replacement procedures for Authorized Service Provider parts ............................................... 19

Component replacement procedures ................................................................................................. 24

Keyboard ........................................................................................................................... 25

vii

Base enclosure .................................................................................................................. 28

Display ............................................................................................................................... 30

Battery ............................................................................................................................... 36

WLAN/Bluetooth combo card ............................................................................................ 37

Speaker assembly ............................................................................................................. 39

Hard drive .......................................................................................................................... 40

System board ..................................................................................................................... 42

RTC battery ....................................................................................................................... 44

6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 46

Starting Setup Utility (BIOS) ............................................................................................................... 46

Updating the BIOS ............................................................................................................................. 46

Determining the BIOS version ........................................................................................... 46

Downloading a BIOS update ............................................................................................. 47

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 47

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 48

7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics .............................................................. 49

Starting Setup Utility ........................................................................................................................... 49

Using Setup Utility .............................................................................................................................. 49

Changing the language of Setup Utility ............................................................................. 49

Navigating and selecting in Setup Utility ............................................................................ 49

Displaying system information ........................................................................................... 50

Restoring factory default settings in Setup Utility .............................................................. 50

Exiting Setup Utility ............................................................................................................ 50

Updating the BIOS ............................................................................................................................. 51

Determining the BIOS version ........................................................................................... 51

Downloading a BIOS update ............................................................................................. 51

Using Advanced System Diagnostics ................................................................................................. 52

8 Backing up, restoring, and recovering ............................................................................................................ 53

Creating recovery media and backups ............................................................................................... 53

Creating HP Recovery media ............................................................................................ 53

Restore and recovery ......................................................................................................................... 54

Recovering using HP Recovery Manager .......................................................................... 55

What you need to know ..................................................................................... 55

Using the HP Recovery partition (select models only) ...................................... 55

Using HP Recovery media to recover ............................................................... 56

Changing the computer boot order ................................................................... 56

Removing the HP Recovery partition ................................................................................. 56

viii

9 Ubuntu Linux – Backing up, restoring, and recovering ................................................................................... 57

Performing a system recovery ............................................................................................................ 57

Creating the restore DVDs ................................................................................................. 57

Creating a restore image on a USB device ....................................................................... 57

Performing recovery using the restore media .................................................................... 58

Backing up your information ............................................................................................................... 58

10 Specifications ................................................................................................................................................ 60

Computer specifications ..................................................................................................................... 60

35.6-cm (10.1-in), HD+ display specifications .................................................................................... 61

Hard drive specifications .................................................................................................................... 62

Specification information in Device Manager ..................................................................................... 62

11 Power cord set requirements ........................................................................................................................ 63

Requirements for all countries and regions ........................................................................................ 63

Requirements for specific countries and regions ............................................................................... 63

12 Recycling ...................................................................................................................................................... 65

Battery ................................................................................................................................................ 65

Index ................................................................................................................................................................... 66