Hermansen Bike One 2021 User manual
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Hermansen E-bikes
Owners Manual
Hermansen Bike One
Single speed e-bike
Hermansen Bike Ten
10-speed e-bike
August 2021
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Bike One
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Bike Ten
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Thank you for choosing a Hermansen Copenhagen
e-bike. Before riding your new e-bike we recommend
you to carefully read through this manual to ensure
safe use and prevent accidents.
The manual contains information about your
e-bike and its components, how to operate it,
upkeep and safety. If you carry out any adjustments
or maintenance work yourself, please read the
relevant chapters of this manual rst to avoid making
any damage to the e-bike and possibly make it unsafe
to ride.
While the manual is intended as a guide, it is not a
comprehensive guide to cycling or
bicycle maintenance.
If you are ever unsure of how to maintain your e-bike,
please consult a qualied bike mechanic for expert
advice. We recommend having your e-bike inspected
and serviced by a qualied bike mechanic regularly.
Please keep the manual in a safe place for
future reference.
We continuously update and improve our e-bikes,
and we may provide supplementary pages in the
future to ensure you have the most up-to-date
information. Please regularly check for Owner Manual
updates at our website www.hermansencph.com in
the download section.
If you have any questions after reading this manual,
please get in touch.
Enjoy the ride!
Phone +45 26362637
Email [email protected]
Hermansen Copenhagen ApS
Filmtovet 68
DK-3500 Værløse
Denmark
VAT no. DK39964333
Hermansencph.com
Congratulations
with your
new e-bike
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Table
of
Contents
2. General information 7
3. E-bike type 8
4. Legal details 8
5.Intended use 8
6. Legal national and local requirements 8
7. Safety 9
8. Before your rst ride 9
9. Before every ride ‘quick-check’ 10
10. Quick releases 13
11. Riding position 13
12. Braking system 16
13. Gear 17
14. Chain 17
15. Wheels and tyres 18
16. Carrying cargo 18
17. Transporting your e-bike 19
18. Electrical system 19
19. Battery range and precautions 20
20. Service and maintenance 21
21. Torque settings 22
22. Warranty 24
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1.
Bike and
component
overview
1. Saddle
2. Seat Post
3. Quick Release Seat Clamp
4. Battery
5. Power Cable
6. Rear Hub Motor
7. Fender
8. Rim
9. Tyre
10. Rear Derailleur
11. Stem
12. Head Set
13. Handlebar
14. Gear Shifter
15. Brake Lever
16. Fork
1 7. Disc Brake Pads
18. Disc Brake Rotor
19. Quick Release Front Hub Axle
20. Bottom Bracket
21. Crank Set
22. Chain
23. Pedal
1
2
4
3
7
6
5
8
910
11
12
13
14
15
16
17
18
20
22
19
23
21
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2. General information
Hermansen Copenhagen e-bikes are equipped with
innovative technology. Even if you are an experienced
rider, we strongly recommend you to attentively read
and observe the instructions in this manual before
riding your new e-bike.
Please familiarise yourself with all components of your
e-bike in the ‘Bike and components overview’ table
on the previous page where the bike components
referred to in this manual are identied.
In this manual, a number of maintenance and
repair tasks are described in detail. If you engage
in this activity, you must always consider that the
instructions are exclusively for Hermansen e-bikes
and not transferable to other bikes.
DANGER!
Torque settings in this manual are
specied in Nm. Do not rely on
your feeling “tight” because this is
simply not precise enough. ONLY
a torque wrench can ensure that a
bolt is properly tightened. You must
always use this tool to tighten the
components when a torque setting is
specied. A bolt that is too tight or too
loose can cause malfunctions which
could lead to an accident with serious
injuries as a result.
The content in this manual is subject to change or
withdrawal without notice. We make every effort
to ensure accuracy of its documentation and
assumes no responsibility or liability if any errors or
inaccuracies appear within. Please regularly visit
our website www.hermansencph.com and check the
download section to view and download the latest
version of the manual.
Note that the rst assembly and adjustment of your
bike and subsequent service and maintenance
requires special tools and technical expertise. If
you are uncomfortable performing any of the listed
tasks, please seek the assistance of a qualied bike
mechanic.
ATTENTION!
Bike owners are responsible for assessing
the way they use the e-bike at all times
and should ensure that they take due care
of their safety and welfare when riding,
moving or carrying their e-bike.
Before using your e-bike, carefully read the
instructions in the supplied Electrical System Manual.
It is vital you follow all the safety instructions.
For your own safety perform the quick check
explained in chapter 9 before every ride.
NOTE: Hermansen e-bikes are referred to in this manual as e-bike, bike,
pedelec or EPAC, unless otherwise noted.
DANGER! This symbol indicates that life-threatening risks are possible if the
corresponding instructions are not followed. Please read carefully.
ATTENTION! Here is a hint that will help you quickly become familiar with
your e-bike and its technology.
TIP! This symbol indicates useful additional information
This symbol indicates that you must use a torque wrench and comply with
the specied torque.
In the manual we use the following symbols to highlight certain information:
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3. E-bike type
Hermansen e-bikes are of the pedelec e-bike type.
Pedelec stands for Pedal Electrical Cycle, also
referred to as EPAC, which stands for Electrically
Power Assisted Cycle.
The motor assist is activated by a pedal action sensor
designed to detect when the pedal is being turned.
This means that the bike provides motor assistance
only when you start to pedal, and when you stop
pedalling the motor stops supporting too. It makes
pedalling easy and feels like riding with constant tail
wind.
4. Legal details
Company name: Hermansen Copenhagen
Legal name: Hermansen Copenhagen ApS
Type of company: Limited liability company
(anpartsselskab)
VAT no.: DK39964333
Year founded: 2018
Legal address: Filmtorvet 68, 3500 Værløse, Denmark
(Ofce only)
Phone: +45 2636 2637
Website: hermansencph.com
Hermansen e-bikes are equipped with a unique code
according to the Danish bicycle registration system,
the VIN-system. The code is a combination of letters
and digits and consists of our manufacturer code
WHER, a serial number, and a construction year code.
The unique code is located under the bottom bracket.
Hermansen e-bikes compliy with EN 15194 for
Electrically power assisted cycles – EPAC Bicycles.
The motor assistance is limited to a maximum
continuous power rating of 0.250 kW (250 watt)
and a maximum speed of 25km/h (15.5 mph). The
noise testing of the motor in a normal environment
is <50dB. The maximum permissible total weight is
110 kg (including fully assembled EPAC plus rider,
equipment and luggage).
5.Intended use
The e-bike is intended for urban and commuter riding,
and for one person riding with both wheels in contact
with the ground and on roads and well-made paths
only. Your e-bike should be used for its intended
purpose only.
DANGER!
Your e-bike is intended for the
transportation of a single person only.
The e-bike is not intended for uses like off-road,
cross-country, extreme sports, jumps, stunts or similar
activities. Using the e-bike for other than the intended
purpose may cause damage to the bike, risk injury,
and void your warranty on the e-bike.
Pay attention to the maximum permissible total
weight (total weight of fully assembled EPAC, rider,
equipment and luggage) which is = 110 kg. If you carry
cargo or extra weight, make sure the bike is stable
and is within the maximum permissible total weight
DANGER!
If luggage is not properly handled and
secured, sudden shifts in load while
riding the bike can affect your balance
and lead to damaging the bike and
serious injury.
• Your e-bike is not approved for use in
competitions.
• Commercial use does not form part of the
intended use.
• The e-bike is not compatible with indoor trainers
or rollers. Do not attempt to use the bike in
conjunction with these.
• We do not recommend tting a child seat or trailer
to the bike.
Terms of use and maintenance described in
this manual are part of the intended use. The
manufacturer or dealer accepts no liability or
warranty if the e-bike is used out of the intended
use, when safety instructions are not observed, when
overloaded or improperly deciencies are eliminated.
The warranty does not cover damage caused by
installation errors, intent, crashes and poor care or
poor maintenance.
6. Legal national and local requirements
If you want to ride your e-bike on public roads, your
e-bike must be equipped in accordance with national
and local laws and regulations. It is important to note
that the specic laws, rules, and guidelines governing
e-bike use may vary from country to country.
Pedelecs are limited to 25 km/h (15.5 mph) in Europe.
In the United States, the limit is 32 km/h (20 mph).
Motor assistance is cut off above those designated
speeds. The A-weighted emission sound pressure
level at the driver’s ears must be less than 70 dB(A).
The braking system of an e-bike must have at least
two independently functioning brakes (front and
rear wheel). The mode of operation is not strictly
regulated.
Pay attention to legal requirements regarding lighting
and reectors on your e-bike.
In general, pedelecs are viewed by law as more similar
to a conventional bicycle than a motorised scooter or
motorcycle. In most cases, an e-bike can be ridden in
bike lanes, on bike paths, and can be locked to bike
racks like a regular bike.
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ATTENTION!
It is important to familiarise yourself with
the laws in your specic location before
you begin riding your e-bike.
Riders are generally not required to have a driver’s
license to operate a pedelec and are not required to
obtain any special licensing or registration for their
pedelecs.
7. Safety
• Always take care in trafc as not to endanger
yourself or others.
• Respect the rules of the road so you don’t draw
the ire of other road users.
• Never ride without a helmet.
• Do not ride with hands off the handlebar.
• Do not ride with headphones and do not use your
phone on the e-bike.
• Do not drive if you are impaired in your driving
ability by medication, alcohol or other drugs
• Check if quick releases, thru axles or axle bolts
are properly secured. Do this before every ride
and even if you only shortly parked your e-bike.
• Adjust your speed to the terrain and your riding
ability.
• Always pay attention to road conditions and check
for potholes and other dangers, like car doors
opening and kids playing.
• Adapt your driving style to the weather conditions.
Riding in low light or poor visibility, such as
at night, dawn, dusk, in rain or in fog is more
dangerous than in daytime lighting conditions.
• Wet or slippery roads and heavy load increase the
braking distance so brake more gently and earlier
under those circumstances.
• To prevent skidding when slowing or stopping your
bike, pull Brakes gradually. Skidding does not slow
you down faster and means you cannot steer well
so it should be avoided.
• If you slam on your Front Brake, you may y over
the Handlebar, or your Rear Wheel may slide out
behind you. If the Rear Wheel rises, lean back and
ease off your Front Brake.
• Ride cautiously and defensively when visibility is
reduced. Your movement may be obscured so ride
predictably.
• Travel in a straight line unless you are avoiding
hazards or passing and always indicate your
intention to turn or pass.
• Think about your own visibility and avoid entering
vehicle blind spots.
• Make sure your lights are working properly.
• Reectors should be clean, unbroken and
mounted correctly.
• Use a bell, horn or your voice to indicate your
intention to pass and do so in advance so as not
to startle the rider you are passing.
• Make sure you always wear appropriate clothing
for example bright colours and reective gear.
• Make sure you always wear shoes with non-slip
and rigid sole.
• If you ride through forests and meadows, please
respect nature by cycling only on marked or paved
roadways. Observe the legal requirements for the
off-road use of bicycles. These are available from
your local authorities.
Note to all parents and guardians
As guardians you are responsible for the technical
condition of the e-bike and the safety of your child.
ATTENTION!
Minors may only ride e-bikes when
they have reached the required age
and possess the necessary license
respectively.
DANGER!
Always disconnect the power cable from
the e-bike battery before you start to
transport, maintain or work on your e-bike.
Unintended activation of the e-bike drive
can lead to injuries.
TIP!
All components must be replaced by
identical parts or parts with ofcial type
approval.
8. Before your rst ride
Make sure that you understand how to operate
and use your new e-bike before your rst ride. Pay
attention to how a pedelec works and make a test ride
in a safe area away from trafc to familiarise yourself
with the function of your e-bike before heading into
more busy and trafcked areas.
DANGER!
Note that a pedelec moves immediately
when you put your foot on the pedal
and it starts to move. Always rst pull
the brake and then get on the e-bike.
Otherwise an unexpected move can lead
to hazards an injury.
Electrical system
• Make sure you are familiar with the functions
of the motor and have download, installed and
correctly set up the app with which you control
the motor settings.
• Familiarise yourself with all app control functions.
• Make sure the battery is charged for your ride and
properly connected with the motor.
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For more details about the electrical system please
see chapter 18 and consult the Electrical System
Manual provided with your e-bike.
DANGER!
Please familiarise yourself with the grip
of your pedals. Pedals may get slippery
when wet!
Braking system
• Familiarise yourself with the braking system and
test the braking power before heading into trafc.
• Your e-bike is equipped with hydraulic disc brakes
which can be much more powerful than what you
are used to. Squeezing the Lever too fast can lead
to unintended sudden stopping and cause you to
crash or get rear ended.
• Adjust the brake levers so you can reach them
every time.
• On Hermansen e-bikes the Right Lever operates
the rear brake, and the Left Lever operates the
front brake. Check if the front brake Lever is
on the side of the handlebar that you are used
to. If it is not you can either train with the new
arrangement or have a qualied bike mechanic
change the arrangement to t your needs.
ATTENTION!
Always bed-in new brakes for optimum
braking performance and low wear.
Bedding in disc brakes is the process
of preparing new disc rotors or pads for
heavy use by transferring material from
brake pads to the rotor through a careful
heating/cooling cycle.
For more details about the brakes please see chapter
12.
DANGER!
Modern brakes are much more powerful
than simple rim or drum brakes. Make
sure to test the braking power before
heading into trafc. Unintended braking
can lead to an accident. Slowly squeeze
the brake to generate more braking force.
When riding with a full load, the handling
is affected and it takes longer to stop.
Wheels and tyres
• Check the tight t of quick releases and all
important bolts and nuts.
• Check the tyre air pressure. You will nd the
required air pressure at the sidewall of the tyres.
Do not exceed the minimum and maximum air
pressure.
• Make sure that tyres and rims are free from
damages, cracks and deformations.
DANGER!
A worn or damaged Rim may fail without
warning and cause the rider to crash.
Gear Shifter
(applies to Hermansen multi-speed bikes only)
• Make a test ride in a safe area away from trafc to
familiarise yourself with the function of the Gear
Shifter and how to upshift and downshift.
For more details about gear shifting please see
chapter 13.
TIP!
Hermansen Bike Ten is a multi-speed
e-bike designed to be ridden normally like
a conventional bike if the power assist
is turned off. If you are going downhill
or want to extend your range, you can
turn off the assistance but keep the app
display on to watch your speed.
Riding position
• Ensure correct adjustment and attachment of
saddle, handlebar and stem for a secure and
comfortable riding position.
• The best riding position is the one that you are
most comfortable in, but a wrongly adjusted
seating position may lead to back or joint pain and
reduce your control.
• Check that your Saddle and Handlebar are at the
correct position and that you can reach Brake
Levers and Gear Shifter comfortably.
For more details about the riding position please see
chapter 11.
9. Before every ride ‘quick-check’
All of the following points must be checked before
every ride.
DANGER!
Only ride your bike if it passed all the
steps of the quick check. In case of
doubt, ‘consult a qualied bike mechanic.
A defective e-bike can cause accidents.
ATTENTION!
After a fall or accident only start using
your e-bike again once a qualied bike
mechanic has checked it for possible
damage.
This manual suits for next models
1
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