HEATSTRIP ELEGANCE User manual
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HEATSTRIP® ELEGAN CE with Remote
(THE-R Range)
Supe rio r Technology. S up erio r Style.
Product Manual
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CONTENTS Rev A Apr19
Product overview____________________________ 3
Specifications ______________________________4
Spot heating principle ________________________ 5-6
Radiant footprint ____________________________ 7
Selection Guide _____________________________ 8
Table layout ________________________________ 9
Installation requirements ______________________ 10
Installation location __________________________ 11
Mounting options ____________________________ 12
Standard mounting brackets ___________________ 13
Flush mount enclosure _______________________ 14
FME dimensions _________________________ 14
FME installation clearance dimensions________ 14
FME installation instructions ________________ 14
Extension mounting bracket ___________________ 15
Suspension mount bracket ____________________ 16
Wall controller w/ remote control ________________ 17-18
Safety, Maintenance _________________________ 19
Warranty __________________________________ 20
Dutch _____________________________________ 21
French ____________________________________ 41
German ___________________________________ 61
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HEATSTRIP® Elegance. Superior Technology. Superior Style
After many years of developing, researching and working in
partnership with coating technology experts, Thermofilm, a
world leader in electric heaters, has produced a unique
composition to produce the new generation of outdoor heaters.
HEATSTRIP® Elegance comes in an “off-white” colour which
blends
in seamlessly with most white ceilings in alfresco areas.
• Electric radiant heater perfect for your protected alfresco
area, pergola, verandah or café
• The elegant, slimline design and “off-white” colour blends in
seamlessly with most white ceilings
• World leading element design produces a more compact
and higher output heater
• Significantly more cost-effective than bottled gas heaters
• Corrosion-resistant to handle the toughest outdoor
environments
• Convenient DIY installation on 2400W models,
3200W model must be hard wired
• Optional mounting brackets
• 2 year residential warranty and 1 year commercial warranty
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Specifications - Australia
MODEL POWER
(WATTS) CURRENT
(AMPS) DIMENSIONS
(mm) WEIGHT
(Kg) LEAD
LENGTH
(mm)
PLUG
THE2400EUR 2400 10 1306 x 170 x 42.7 72000 YES
THE3200EUR 3200 13.3 1710 x 170 x 42.7 92000 NO
MODEL
HEATER TYPE High intensity electric radiant overhead heater with high surface area
profiled alloy
OUTPUT Refer to model code chart above
POWER 240 Volts Nominal at 50 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm2
APPROVALS AUSTRALIA/NZ
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
2.1 m
2.3 m to 2.5 m
2.7 m in a fully enclosed outdoor area (For higher
ceiling heights, units can be lowered using optional
bracket kits or refer to the HEATSTRIP Max range)
MOUNTING OPTIONS Suitable for ceiling, wall, beam, fixed umbrella and recess mounting. Also
available for extension mount using rigid fixing poles and chains / wire
suspension.
PROTECTION RATING IP55 Protection from water ingress from all directions
MATERIALS OF CONSTRUCTION High temperature coated aluminium alloy
THE3200R
42.7mm
42.7mm
42.7mm
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Operating cost comparison
In many instances, patio heaters powered by gas bottles are used as an outdoor heating source. The below
table shows the operational cost comparison between HEATSTRIP® and a bottled gas outdoor heater. Not only
are the hourly running costs considerably less with HEATSTRIP®, but you never have to worry about running out
of gas, no refilling, no unattractive gas bottle to waste space; and HEATSTRIP® actually improves the value of
your property.
Notes:
1. Calculations of hourly running cost for outdoor gas heater is based on $25.00 average to fill a 9kg gas bottle and
average running time of 9 hours. $25.00 / 9 hours = $2.78 per
hour
2. Electricity rate of 25.0 cents/kWh
3. All calculations are excluding GST.
2.4kW x 0.25 cents = $0.60 or 60 cents per hour
3.2kW x 0.25 cents = $0.80 or 90 cents per hour
Calculations of yearly running cost are based on 180 hours
usage
180 hours x $2.78 = $500.40 yearly running cost for outdoor
gas heater
180 hours x $0.60 = $108.00 yearly running cost for 2400W HEATSTRIP Elegance
180 hours x $0.80 cents = $144.00 yearly running cost for 3200W HEATSTRIP Elegance
RUNNING COST OUTDOOR GAS
HEATER HEATSTRIP ELEGANCE ELECTRIC RA-
DIANT HEATER
THE2400EUR THE3200EUR
PER HOUR $2.78/hr $0.60/hr $0.80/hr
PER YEAR $500.40 $108.00 $162.00
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BAR
BAR STOOLS
DINING TABLE
LOUNGE
BBQ
2 x THH24006 x THH2400
Spot heating principle
In most outdoor or difficult-to-heat indoor applications, there are 2 options when calculating the size and quantity
of the heaters required.
Option 1 is to comfort heat the entire area based on the total dimensions of the space, regardless of whether the
entire area is being fully occupied.
Option 2 is to spot heat the high use areas, such as over outdoor tables, BBQ’s, lounges, assembly lines or in-
door workstations.
Often it is more practical and efficient to spot heat high use areas. Spot heating will reduce both the initial capital
cost as well as the ongoing running costs. Spot heating will allow the area to be “zoned”, meaning only the areas
that are being used are heated, such as tables in a restaurant or outdoor alfresco area.
Option 1 and 2 show a comparison between heating an entire area or spot heating over a table.
The bottom layout shows the flexibility of using HEATSTRIP® to provide a comfortable environment, even when
the layout of the area is very unusual.
Option 1: 6 x THE2400R Option 2: 2 x THE2400R
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Radiant footprint
HEATSTRIP® electric heaters produce radiant heat which heats objects rather than the air. Therefore, it is imperative that
objects to be heated (ie. people), are within
the direct radiant footprint of the heater.
The diagram to the right shows the radiant
footprint of HEATSTRIP® Elegance and is an
approximate guide based on a fully enclosed
outdoor environment.
This diagram shows that the maximum heat
output is found directly under the heater, and
the temperature decreases as you move
away from the heater.
It highlights the importance of maintaining
recommended mounting heights, and if
possible, positioning the heater directly
above the area to be heated.
Note that the temperature is similar for all 3
models, regardless of the wattage however,
as the size increases and the length of the
unit increases, the radiant footprint will be
longer.
The below diagrams show the approximate
heating area for each model, based on both an indoor and outdoor enclosed environment, with direct overhead mounting.
The radiant footprint is reduced in angled and wall mounted installations.
THE2400EUR THE3200EUR
THE2400EUR THE3200EUR
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Selection guide
General recommendations for HEATSTRIP® Elegance:
• Ideal mounting height: 2.3m to 2.5m. Maximum is 2.7m in a fully protected/enclosed outdoor environment.
• Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
• Minimum recommended heating capacity for various installations are: 400W/m2 for indoor spot heating; 500W/m2
for protected outdoor areas, and 600W/m2 for exposed outdoor areas. To ensure the HEATSTRIP® Elegance pro-
vides satisfactory performance, Thermofilm strongly recommends using conservative coverage areas when speci-
fying how many heaters are required for each installation.
The table below outlines the maximum coverage of each HEATSTRIP® Elegance model based on 2 different scenarios
with direct overhead mounting at minimum installation height. For example, for an outdoor area that is protected from pre-
vailing winds by walls, café blinds etc, Model THE2400EUR will cover a maximum of 4.8m2 and Model THE3200EUR will
cover a maximum of 6.4m2.
For angled wall mounting applications, the coverage is reduced by up to 40%.
MODEL INDOOR PROTECTED (m2)OUTDOOR ENCLOSED (m2)OUTDOOR EXPOSED (m2)
THE2400EUR 64.8 4
THE3200EUR 86.4 5.3
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Table layout
For the majority of outdoor applications, the most effective method is to spot heat a table or similar area. The diagrams below
provide an easy selection guide for the approximate model and quantity of heaters required to heat common residential table
settings.
Selections are based on HEATSTRIP® Elegance being mounted at 2.4m from the floor in a fully enclosed undercover outdoor
area.
THE2400R
THE2400EUR THE2400EUR
THE3200EUR THE3200EUR
2x THE2400EUR 2x THE3200EUR
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Installation Requirements
The ideal mounting position for the HEATSTRIP® Elegance is on the ceiling directly above the area to be heated. If this is
not possible, HEATSTRIP® can be mounted on a wall and angled downwards. In this situation, ensure the mounting height
is in the range of 2.1m to 2.7m and the table is close to the wall.
For mounting heights more than 2.7m, we recommend the use of the optional accessories to reduce the height of the
heater to 2.3m—2.5 m. This will increase the effectiveness of your HEATSTRIP®. Refer to the Mounting Accessory section
for more information.
Electrical connections/GPO’s should not be located at the back of the heater. They should be located outside the physical
footprint of the units to minimize heat build-up behind the units.
If the heater is to be mounted on an incline (e.g. vaulted ceiling), ensure the electrical connection is located at the lowest
point of the heater.
Incorrect Installation Correct Installation
The heating surface must never be directed toward the ceiling
This manual suits for next models
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