Hanlong UC802(P) User manual
Nanjing Hanlong Technology Co., Ltd
USER GUIDE
UC802(P)
Version:1.0.3.62
ENTRY LEVEL HD IP PHONE
86-25-84608050
Table of Content
1
Notices Information
Copyright
Copyright © 2005 - 2014 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology Co., LTD.
When this document is made available on Hanlong’s web page, Hanlong Technology Co., LTD.
gives its right to download and print copies of this content only for private use as a user manual.
No parts shall have the right to alter, modify or use as commercial means without the express
written permission of Nanjing Hanlong Technology Co., LTD.
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Table of Content
2
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.
Table of Content
Notices Information.......................................................................................................................... 1
Copyright.....................................................................................................................................1
Safety cautions............................................................................................................................ 1
WEEE Warning........................................................................................................................... 1
Cleaning...................................................................................................................................... 2
Table of Content................................................................................................................................2
Getting Started..................................................................................................................................5
Packing List.................................................................................................................................5
Phone Installation........................................................................................................................7
1. Attach the Foot stand...................................................................................................... 7
2. Connect the Handset and optional Headset.................................................................... 8
3. Connect the Network and Power.................................................................................... 9
Initialization................................................................................................................................ 9
Status......................................................................................................................................... 10
Registration............................................................................................................................... 11
Idle Screen.................................................................................................................................13
Getting Familiar with Your Phone................................................................................................ 14
Hardware Components Preview............................................................................................... 14
Icon Preview..............................................................................................................................17
LED Instruction.........................................................................................................................18
Power Indicator LED........................................................................................................ 18
Line LED:(Line or Memory Key set as Line).................................................................. 18
BLF or BLF List Key LED :( Line/Memory Key set as BLF)........................................ 18
Shared Line Key LED :( Line/Memory Key set as Shared Line).................................... 19
Other Key Led...................................................................................................................19
User Interface............................................................................................................................ 19
Memory Key Function Overview............................................................................................. 21
Basic Features Configuration.......................................................................................................22
Web Login.................................................................................................................................23
Administrator Password............................................................................................................24
Basic Network Setting.............................................................................................................. 25
WAN Port..........................................................................................................................26
PC Port.............................................................................................................................. 28
Language................................................................................................................................... 30
Table of Content
3
Time and Date........................................................................................................................... 31
Ring Tone.................................................................................................................................. 33
Font Size....................................................................................................................................35
Volume...................................................................................................................................... 35
Screen Saver..............................................................................................................................37
Backlight................................................................................................................................... 38
Contact Management................................................................................................................ 39
Directory................................................................................................................................... 39
Remote Phonebook................................................................................................................... 42
Call History............................................................................................................................... 43
LDAP Phonebook..................................................................................................................... 46
Broadsoft Phonebook................................................................................................................48
Call log...................................................................................................................................... 49
Other features settings.................................................................................................................. 50
Dial Plan....................................................................................................................................50
Emergency Call.........................................................................................................................51
LED Status Setting....................................................................................................................52
Action URL...............................................................................................................................53
Softkey Layout..........................................................................................................................53
Programmable Key................................................................................................................... 54
Basic Call Features........................................................................................................................ 55
Place a Call................................................................................................................................55
End a Call..................................................................................................................................57
Receive a Call........................................................................................................................... 58
Incoming Call Show Mode....................................................................................................... 58
Auto Answer..............................................................................................................................59
Call Hold................................................................................................................................... 60
Call Transfer..............................................................................................................................61
Call Conference.........................................................................................................................64
Call Forward..............................................................................................................................65
Call Return................................................................................................................................ 68
Call Waiting Tone......................................................................................................................69
Hide Caller ID...........................................................................................................................70
Reject Anonymous.................................................................................................................... 71
Call Mute...................................................................................................................................72
DND.......................................................................................................................................... 72
Key as Send...............................................................................................................................73
No Key Entry Timeout..............................................................................................................73
Keypad Lock............................................................................................................................. 74
Hot Line.................................................................................................................................... 76
Function Key Features Settings...................................................................................................77
Line............................................................................................................................................77
Speed Dial................................................................................................................................. 77
BLF............................................................................................................................................78
Table of Content
4
BLF List.................................................................................................................................... 80
Voice Message...........................................................................................................................81
Direct Pickup.............................................................................................................................82
Group Pickup............................................................................................................................ 82
Call Park....................................................................................................................................83
Intercom.................................................................................................................................... 84
DTMF........................................................................................................................................85
Prefix......................................................................................................................................... 86
Local Group.............................................................................................................................. 87
XML Group...............................................................................................................................88
LDAP........................................................................................................................................ 89
XML Browser........................................................................................................................... 90
Broadsoft Group........................................................................................................................91
Conference................................................................................................................................ 92
Forward..................................................................................................................................... 93
Transfer..................................................................................................................................... 93
Hold...........................................................................................................................................94
Group Listening........................................................................................................................ 95
DND.......................................................................................................................................... 95
Redial........................................................................................................................................ 96
SMS...........................................................................................................................................96
Send SMS..........................................................................................................................96
Set SMS Memory Key......................................................................................................97
Record....................................................................................................................................... 98
URL Record.............................................................................................................................. 98
Paging........................................................................................................................................99
Shared Line............................................................................................................................. 100
Public Hold..............................................................................................................................101
Private Hold............................................................................................................................ 102
Upgrade..........................................................................................................................................103
Factory Reset...........................................................................................................................103
Pcap Feature............................................................................................................................ 104
System Log..............................................................................................................................105
Upgrade................................................................................................................................... 105
Troubleshooting............................................................................................................................ 108
Why is the phone LCD screen blank?.................................................................................... 108
Why does the phone display "Network Unavailable"?.......................................................... 108
Why can’t I get a dial tone?.................................................................................................... 108
Where to set the tone?.............................................................................................................108
How to download XML Configuration?.................................................................................109
How to Import TLS certificate?..............................................................................................109
How to use Vlan?.................................................................................................................... 110
How to use LLDP?..................................................................................................................110
How to Set LCD and Web GUI：...........................................................................................110
Table of Content
5
How to Upgrade via FTP?...................................................................................................... 110
How to make Ringtone?..........................................................................................................111
How to use Open VPN?.......................................................................................................... 111
Provisioning Guide on Free PBX:.......................................................................................... 111
Failover Notes......................................................................................................................... 111
How to Upload Wallpaper?..................................................................................................... 111
How to Use Auto Provision Phonebook?................................................................................111
All Documents.........................................................................................................................111
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset
Table of Content
6
4. Headset cord
5. Power adapter
6. Ethernet cable
7. Quick installation reference
Table of Content
7
Phone Installation
1. Attach the Foot stand
Table of Content
8
2. Connect the Handset and optional Headset
Table of Content
9
3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.
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