Gocycle GX User manual

Owner’s Manual

for Gocycle®GX

Version May 2019

www.gocycle.com

Gocycle® Owner’s Manual for GX, April 2019

Gocycle Owner’s Manual

IMPORTANT:

This manual contains important safety, performance and service information. Read it before you take

the first ride on your new Gocycle, and keep it for reference.

Additional safety, performance and service information for specific components such as suspension

or pedals on your Gocycle, or for accessories such as helmets or lights that you purchase, or other

accessories or modes of operation may also be available. Make sure that your Gocycle dealer has

given you all the manufacturers’ literature that was included with your Gocycle or accessories. In case

of a conflict between the instructions in this manual and information provided by Gocycle or the

component manufacturer, always follow Gocycle of the component manufacturer’s instructions.

WARNING: Before reading this manual, you must visit www.gocycle.com/safety to check if

there are any newer versions of this manual or if there are any Technical Bulletins relevant to

your Gocycle model.

There may be new updates to this manual with important safety related information. Please ensure

that you visit www.gocycle.com/safety to download the latest owner’s manual for your product as well

as reading and understanding all Technical Bulletins relating to your Gocycle and frame number. You

should always use the GocycleConnect App to configure your Gocycle before your first ride or ask

your Gocycle dealer to configure your Gocycle for you and convey all of the important safety

information contained in the App.

If you have any questions or do not understand something, take responsibility for your safety and

consult with your Gocycle dealer or Gocycle.

NOTE: This manual is not intended as a comprehensive use, service, repair or maintenance

manual or a manual on how to fit accessories. Please see your Gocycle dealer for all service,

repairs or maintenance. Your Gocycle dealer may also be able to refer you to classes, clinics

or books on Gocycle use, service, repair or maintenance. If you have purchased your Gocycle

directly from Gocycle, please contact custome[email protected] for assistance.

The responsibility for providing support to you and your Gocycle lies with the party that sold you the

Gocycle. This is only ever an approved Gocycle dealer or Gocycle. Approved Gocycle dealers can be

found on the Gocycle dealer locator on www.gocycle.com. If you require assistance for service,

maintenance, or warranty repair, your first contact should be with the party that sold you the Gocycle.

Gocycle can provide assistance to all Gocycle owners, however, Gocycle may require you to seek

service only from the party that sold you the Gocycle.

Gocycle® Owner’s Manual for GX, April 2019

1 CONTENTS

1Contents ..........................................................................................................................................3

2Setup, Configuration, and Getting Started ..................................................................................6

2.1 Setup ..................................................................................................................................... 6

2.2 Labelling for USA Type 1 & Type 2 Configuration ................................................................ 7

2.3 Overview ............................................................................................................................... 8

2.1 Pre-Ride Checks ...................................................................................................................9

2.2 Bike Fit and Adjustment ......................................................................................................11

2.3 Safety First ..........................................................................................................................12

2.4 Mechanical Safety Check....................................................................................................12

2.5 First Ride .............................................................................................................................14

3Safety .............................................................................................................................................15

3.1 The Basics...........................................................................................................................15

3.2 Riding Safety....................................................................................................................... 16

3.3 Stopping the Gocycle ..........................................................................................................17

3.4 Riding in Wet, Cold or Icy Conditions ................................................................................. 17

3.5 Night Riding.........................................................................................................................18

3.6 Riding in Low Light Conditions............................................................................................19

4Charging Your Gocycle................................................................................................................19

4.1 How to Charge your Gocycle .............................................................................................. 19

4.2 Important Information: Lithium-Ion Batteries.......................................................................20

5Understanding Your Gocycle ......................................................................................................21

5.1 Quick Release Pitstopwheels..............................................................................................21

5.2 Fast Folding Frame and Handlebar Latches.......................................................................22

5.3 Brake Controls and Features ..............................................................................................22

5.4 Shifting gears ...................................................................................................................... 23

5.5 Pedals .................................................................................................................................24

5.6 Tires and Tubes .................................................................................................................. 24

6Service ...........................................................................................................................................26

7Appendix .......................................................................................................................................29

7.1 Intended Use....................................................................................................................... 29

7.2 Modifications and Refinishing .............................................................................................29

7.3 Maximum Weight Design Limit............................................................................................30

7.4 The lifespan of your Gocycle and its components ..............................................................30

7.5 Fastener Torque Specifications ..........................................................................................35

7.6 Warranty, Limitations, & Contact ........................................................................................36

8Un-boxing Your Gocycle..............................................................................................................39

Gocycle® Owner’s Manual for GX, April 2019

8.1 Small Parts Bag .................................................................................................................. 39

8.2 Unboxing and Attaching Kickstand .....................................................................................40

8.3 Unfolding .............................................................................................................................44

8.4 Adjusting the Saddle Height................................................................................................51

8.5 Front and Rear Reflectors...................................................................................................53

8.6 Assembling the Bell.............................................................................................................55

9Charging Your Gocycle................................................................................................................57

9.1 Getting to Know Your Gocycle Lithium Battery...................................................................57

9.2 Charing the Gocycle Battery ...............................................................................................58

9.3 Switching the Battery On (Wakes up the Battery for Use) ..................................................71

9.4 Turning the Battery Off........................................................................................................ 72

9.5 Sleep mode .........................................................................................................................72

10 Operation.......................................................................................................................................70

10.1 Brakes ................................................................................................................................. 70

10.2 Shifting ................................................................................................................................70

10.3 Mini Dash ............................................................................................................................71

10.4 Boost Button........................................................................................................................71

10.5 Riding Modes ......................................................................................................................73

10.6 Maximising Your Gocycle’s Motor Performance and Reliability .........................................76

10.7 Motor ...................................................................................................................................77

10.8 Folding.................................................................................................................................78

11 Maintenance and Adjustments....................................................................................................84

11.1 Maintenance and Service....................................................................................................84

11.2 Service interval....................................................................................................................84

11.3 Visual Inspection Guide –(Every 3 Months/ 500 Miles) .....................................................85

11.4 Cleaning and Preventing Corrosion ....................................................................................89

11.5 Lubrication...........................................................................................................................89

11.6 Adjusting the Shifting ..........................................................................................................90

11.7 Adjusting the Saddle ........................................................................................................... 91

11.8 Adjusting the Brakes ...........................................................................................................91

11.9 Tyres .................................................................................................................................103

11.10 Adjusting the Headset .......................................................................................................104

11.11 Adjusting the Stem Latch ..................................................................................................106

11.12 Adjusting the Frame Latch ................................................................................................110

11.13 Adjusting the Bearings on the Rear Hub........................................................................... 114

12 Troubleshooting .........................................................................................................................117

12.1 Diagnosis Modes............................................................................................................... 117

12.2 Log Upload ........................................................................................................................117

Gocycle® Owner’s Manual for GX, April 2019

GENERAL WARNING:

Like any sport, bicycling involves risk of injury and damage. By choosing to ride a Gocycle, you

assume the responsibility for that risk, so you need to know —and to practice —the rules of safe and

responsible riding and of proper use and maintenance. Proper use and maintenance of your Gocycle

reduces risk of injury.

Warning: Riding any bicycle involves the risk of product damage, serious injury or even death. Such

risks are increased in busy, urban environments with moving traffic. By choosing to ride a Gocycle,

you assume the responsibility for these risks, and it is important that you know how to ride responsibly

and to exercise proper maintenance to minimise such risks and potential damage. Do not try to ride

beyond the limits of your ability or the limits of the Gocycle.

This Manual contains many “Warnings” and “Cautions” concerning the consequences of failure to

maintain or inspect your Gocycle and of failure to follow safe cycling practices.

The combination of the safety alert symbol and the word WARNING indicates a potentially

hazardous situation which, if not avoided, could result in serious injury or death.

The combination of the safety alert symbol and the word CAUTION indicates a potentially

hazardous situation which, if not avoided, may result in minor or moderate injury, or is an alert against

unsafe practices.

The word CAUTION used without the safety alert symbol indicates a situation which, if not avoided,

could result in serious damage to the Gocycle or the voiding of your warranty.

Many of the Warnings and Cautions say, “You may lose control and fall”. Because any fall can result

in serious injury or even death, we do not always repeat the warning of possible injury or death.

Because it is impossible to anticipate every situation or condition that can occur while riding, this

Manual makes no representation about the safe use of the Gocycle under all conditions. There are

risks associated with the use of any Gocycle which cannot be predicted or avoided, and which are the

sole responsibility of the rider.

We strongly recommend that you learn more about the inherent risks associated with riding bicycles

and suggest that you:

Ask your local bike retailer for information or instruction on safe cycling.

Ride within your means and ability.

Attend a training session or safe cycling workshop run by many local bike clubs,

police departments, schools or government support groups.

Search “bicycle safety” online for reference information.

Skills of riders can vary; for example, it takes a highly skilled rider to travel at high speeds and/or

close to obstacles, cars or other cyclists. Do not ride in a manner that exceeds the limits of your

ability.

Gocycle® Owner’s Manual for GX, April 2019

2 SETUP, CONFIGURATION, AND GETTING STARTED

NOTE: We strongly urge you to read this manual in its entirety before your first ride. At the very least,

read and make sure that you understand each point in this section, and refer to the cited sections on

any issue that you don’t completely understand. Please note that not all Gocycles have all of the

features described in this Manual. Ask your Gocycle dealer to point out the features of your Gocycle

or contact Gocycle if you have purchased your Gocycle from Gocycle.

2.1 Setup

WARNING: Ensure that your Gocycle dealer has configured and labelled your Gocycle

appropriately for your region of operation. If you are configuring your Gocycle with the

GocycleConnect App, ensure that you are an authorised person authorised to configure the

Gocycle to the region of operation.

gocycle.com/safety

gocycle.com/support

customerservic[email protected]

Gocycle® Owner’s Manual for GX, April 2019

2.2 Labelling for USA Type 1 & Type 2 Configuration

Gocycle® Owner’s Manual for GX, April 2019

2.3 Overview

Gocycle® Owner’s Manual for GX, April 2019

1. Saddle

2. Upper Seat Post Clamp

3. Seat Post

4. Lockshock

5. Rear Pitstopwheel®

6. Rear Disk Rotor

7. Cleandrive®

8. Cranks

9. Kickstand

10. Pedal

11. Frame Latch

12. Frame Seat Post Clamp

13. Frame

14. Grips

15. Shifter

16. Brake Lever

17. Stem

18. Stem Latch

19. Front Pitstopwheel®

20. Fork

21. Motor

22. Front Disk Rotor

23. Charging Port

24. Battery On / Off Button

25. Serial Number

2.1 Pre-Ride Checks

NOTE: Correct fit is an essential element of bicycling safety, performance and comfort. Making the

adjustments to your Gocycle that result in correct fit for your body and riding conditions requires

experience, skill and special tools. Always have your Gocycle dealer make the adjustments on your

Gocycle; or, if you have the experience, skill and tools, have your Gocycle dealer check your work

before riding. We strongly recommend that you use the GocycleConnect App to complete the

Pre-ride Checks.

WARNING: If your Gocycle does not fit you properly, you may lose control and fall. If your

new bike doesn’t fit you, do not ride it.

1. Check for loose joints: 1. Uppers seat post clamp 5-7 Nm. 2. Frame seat post clamp 5-7 Nm. 3.

Seat post does not twist. 4. Rear wheel. 5. Crank arms. 6. Pedals. 7. Front wheel. 8. Handlebar

cannot twist from fork. Check that there are no missing bolts, nuts or fasteners.

Gocycle® Owner’s Manual for GX, April 2019

2. Check tyre pressure in both tyres.

3. Check seat post. 1. Upper seat post clamp: 5-7 Nm. 2.

Frame seat post clamp: 5-7 Nm. 3. Seat does not twist.

Ensure that when you are sitting on the saddle comfortably,

you can touch both feet on the ground.

4. Check the fold strap is stowed. (GX models)

5. Check latches are locked. Latches should not open

when pushed hard in direction shown. (GX models)

6. Check handlebar quick-release is closed. (GS &

G3 models)

7. Check PitstopLock is closed & all three cam levers

are closed on both wheels. (GS & G3 models)

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