Getac X500 User manual
Rugged Mobile Computing Solution
X500
USER MANUAL
September 2014
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Computer Running................................................ 2
Unpacking .............................................................................. 2
Using the Tether (Optional).................................................. 3
Connecting to AC Power....................................................... 4
Turning On and Off the Computer ...................................... 5
Taking a Look at the Computer................................................ 7
Front Components................................................................. 7
Rear Components .................................................................. 8
Right-Side Components......................................................... 9
Left-Side Components ......................................................... 10
Top-open Components........................................................ 12
Bottom Components ........................................................... 15
Chapter 2 Operating Your Computer.............................................17
Using the Internal Keyboard................................................... 18
Typewriter Keys ................................................................... 18
Cursor-Control Keys............................................................. 18
Numeric Keypad................................................................... 19
Function Keys....................................................................... 20
Fn Key ................................................................................... 20
Hot Keys ............................................................................... 20
Windows Keys...................................................................... 22
Using the Touchpad................................................................. 23
Configuring the Touchpad.................................................. 24
Using the Touchscreen (Optional) .......................................... 25
Using Multi-touch Gestures (Optional) .............................. 26
Using the Quick Buttons.......................................................... 28
Using the DVD Drive ................................................................ 30
Inserting and Removing a Disc ........................................... 31
ii
Using the Network Features.................................................... 32
Using the LAN ...................................................................... 32
Using the WLAN................................................................... 33
Using the Bluetooth Feature................................................... 35
Turning On/Off the Bluetooth Radio ................................. 35
Connecting to another Bluetooth Device.......................... 36
Using the Fingerprint Scanner ................................................ 37
Using the WWAN Feature (Optional)..................................... 39
Installing a SIM Card............................................................ 39
Turning On/Off the WWAN Radio...................................... 40
Setting up a WWAN Connection........................................ 41
Chapter 3 Managing Power ............................................................42
AC Adapter............................................................................... 43
Battery Pack.............................................................................. 44
Charging the Battery Pack .................................................. 44
Initializing the Battery Pack................................................ 45
Checking the Battery Level ................................................. 45
Battery Low Signals and Actions ........................................ 46
Replacing the Battery Pack ................................................. 47
Power-Saving Tips .................................................................... 48
Chapter 4 Expanding Your Computer............................................49
Connecting an HDMI Display Monitor ................................... 50
Connecting a Serial Device ...................................................... 51
Connecting a USB Device......................................................... 52
Connecting an eSATA Device.................................................. 53
Connecting an IEEE 1394 Device............................................. 54
Connecting an Audio Device................................................... 55
Using Smart Cards .................................................................... 56
Using PC Cards.......................................................................... 57
Using ExpressCards................................................................... 58
Using Storage Cards................................................................. 59
Replacing the Hard Disk Drive ................................................ 60
Installing a Secondary Battery Pack or Hard Disk Drive ........ 61
System Memory Upgrade ........................................................ 62
Chapter 5 Using BIOS Setup............................................................64
When and How to Use............................................................. 65
Menu Descriptions ................................................................... 66
Information Menu ............................................................... 66
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Main Menu........................................................................... 66
Advanced Menu................................................................... 66
Security Menu ...................................................................... 68
Boot Menu ........................................................................... 69
Exit Menu ............................................................................. 69
Chapter 6 Using Getac Software ....................................................70
G-Manager ............................................................................... 71
Button Manager....................................................................... 73
Chapter 7 Caring for the Computer ...............................................74
Protecting the Computer......................................................... 75
Using an Anti-Virus Strategy............................................... 75
Using the Cable Lock ........................................................... 75
Taking Care of the Computer ................................................. 76
Location Guidelines ............................................................. 76
General Guidelines .............................................................. 77
Cleaning Guidelines............................................................. 77
Battery Pack Guidelines....................................................... 78
Touchscreen Guidelines....................................................... 79
When Traveling........................................................................ 80
Chapter 8 Troubleshooting .............................................................81
Preliminary Checklist................................................................ 82
Solving Common Problems...................................................... 83
Battery Problems ................................................................. 83
Bluetooth Problems............................................................. 83
Display Problems.................................................................. 84
DVD Drive Problems ............................................................ 85
Hardware Device Problems ................................................. 85
Hard Disk Drive Problems.................................................... 86
Keyboard and Touchpad Problems .................................... 86
LAN Problems....................................................................... 87
Power Management Problems ........................................... 87
Software Problems .............................................................. 87
Sound Problems ................................................................... 88
Startup Problems ................................................................. 88
WLAN Problems ................................................................... 89
Other Problems.................................................................... 90
Resetting the Computer .......................................................... 91
System Recovery....................................................................... 92
iv
Using the Driver Disc................................................................ 94
Appendix A Specifications .................................................................95
Appendix B Regulatory Information.................................................97
On the Use of the System........................................................ 98
Class B Regulations .............................................................. 98
Safety Notices....................................................................... 99
On the Use of the RF Device.................................................. 102
USA and Canada Safety Requirements and Notices........ 102
European Union CE Marking and Compliance Notices... 104
User Notification of Take-back Service................................. 106
ENERGY STAR ......................................................................... 107
Battery Recycling.................................................................... 109
1
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
2
Getting the Computer Running
Unpacking
NOTE: This packing list applies to standard models. Select models may have
different items.
After unpacking the shipping carton, you should find these standard items:
X500 notebook computer
AC adapter
Screen cleaning cloth
AC power cord
Stylus*
Tether*
Battery pack
Driver disc
Document(s)
* Optional
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
3
Using the Tether (Optional)
A tether is available for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the strap holder on computer (as indicated
by below). Then, insert the stylus end through the loop (as indicated
by below) and pull it tight.
4
Connecting to AC Power
It is suggested that you use AC power when you start up the computer for
the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.
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