Get more help and support online http://comehometocosy.com/support
COSY-C-USG-100_2
About the Cosy hub
The hub connects your Cosy system to the Cosy
app on your smartphone or tablet and will have
been set up by your installer.
It is important that the hub is powered on at all
times to ensure that the Cosy app can control your
heating system.
It is also recommended that the hub is
permanently connected to your broadband
connection.
Buttons & lights
The link (f) and cloud (g) buttons are used
during the setting up of your Cosy system.
All of the components of your system have been
connected together during installation, so you do
not normally need to use the buttons.
The lights indicate the health of the system.
FAQs
Link light (f) is off
Check that the hub is properly connected to the
power supply and that it is switched on.
Link light (f) is red or amber
This means your hub is not connected to other
Cosy components. Refer to the supplied Installer
guide or contact your system installer.
Cloud light (g) is off
Check the Ethernet cable is connected between
the hub and broadband router and check the
router is powered on.
Cloud light (g) is amber
Please use the Cosy app and associate the hub
with your online account.
Overview
(A) Link button (f)
and status light
(B) Cloud button (g)
and status light
(C) Ethernet socket
(D) Power socket
(E) USB (not used)
AB
C
A B
C
D
E
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