Follett HCE1000W Operation manual

HCE1000A, HCE1000W 50Hz Icemakers

801 Church Lane • Easton, PA 18040, USA

Toll free (800) 523-9361 • (610) 252-7301

Fax (610) 250-0696 • www.follettice.com

Following installation, please forward this manual

to the appropriate operations person.

Operation and Service Manual

After Serial Number C20000

Order parts online

www.follettice.com

00171629R00

Follett Corporation

Equipment Return Policy

Follett equipment may be returned for credit under the following conditions:

1. The equipment is new and unused.

2. A return authorization number has been issued by customer service within 30 days after shipment.

3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.

4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward,

at the customer’s expense, new packaging.

Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of

improper packaging, Follett Corporation will not be held responsible.

Credit will be issued when:

The equipment has been inspected by Follett and deemed suitable to be returned to stock.

Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the

actual cost will be deducted.

Welcome to Follett Corporation

Specifications

Operation

Cleaning

Weekly exterior care

Monthly condenser cleaning

Semi-annual evaporator cleaning

Service

Icemaker operation

Water system

Electrical system

Normal control board operation

Test points

Time delay and self-flushing jumpers

Error faults

Hard error

Soft errors

Relay output indication

Compressor/refrigerant solenoid output

Wiring diagram

Compressor data

Gearmotor data

Resistance of windings

Mechanical system

Evaporator disassembly

Evaporator reassembly

Refrigeration system

Refrigeration pressure data

Refrigeration system diagram

Refrigerant charge size

Refrigerant replacement requirements

Evacuation

Ambients

Ice capacity test

Bin full detection system

Troubleshooting

Replacement parts

Table of contents

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and

outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask

that you review the installation manual (provided as a separate document) before beginning to install the unit.

Our instructions are designed to help you achieve a trouble-free installation. Should you have any questions or

require technical help at any time, please call our technical service group at (800) 523-9361 or (610) 252-7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage

is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim,

if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide information

about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the

1000 series.

Horizon Series Icemaker Model Number Configurations

A Air-cooled, self-contained

W Water-cooled, self-contained

ABTE 1000HC

HC Horizon

Chewblet®

E 230/50/1

(self-contained only)

Icemaker Voltage Series Condenser

H Harmony™

B Ice storage

bin

1000 up to

1036 lbs

(471kg)

1400 up to

1450 lbs

(658kg)

S Satellite-fill™

T Top-mount

Application Configuration

Chewblet is a registered trademark of Follett Corporation, registered in the US.

CAUTION

• Warranty does not cover exterior or outside installations

• Moving parts. Do not operate with front cover removed.

• Hot parts. Do not operate with cover removed.

• To reduce risk of shock, disconnect power before servicing

• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution

label on product and follow instructions carefully.

• Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Specifications

Electrical

Each icemaker requires its own separate circuit with electrical disconnect within 10 ft (6m).

Equipment ground required.

Standard electrical – 220-240/50/1

Maximum icemaker fuse – 15 amps

Amperage – 11 amps

Maximum power – 3600 watts

Climatic class – N

6 ft (2m) cord provided on icemaker

CAUTION

• Plug must be provided by the end-user and must conform to standard EN 60 335-2-24:2003 of the end

destination

• If the supply cord is damaged, it must be replaced by the manufacturer or their service agent, or a similarly

qualified technician in order to avoid a hazard

Plumbing

3/8" OD push-in water inlet

3/4" MPT drain

1/4" FPT condenser inlet (water-cooled condenser only)

1/4" FPT condenser drain (water-cooled condenser only)

Notes: 3/4" vented drain line must slope a minimum of 1/4" per foot (6mm per 30.4cm run).

Drain to be hard piped and insulated.

To prevent back flow, do not connect drains.

Separate drains for icemaker and condenser.

Water shut-off recommended within 10 feet (3m).

Follett recommends installation of Follett model 00130286 activated carbon filter

in icemaker inlet water line.

Ambient

Air temperature 100˚F/38˚C max. 50˚F/10˚C min.

Water temperature 90˚F/32˚C max. 45˚F/7˚C min.

Water pressure – potable 70 psi max. (483 kPa) 10 psi min. (69 kPa)

Note: Water-cooled condenser pressure 150 psi max (1034kPa); 10 psi min (69kPa)

Heat rejection

Air-cooled rejects 11,300 BTU/hr

Water-cooled rejects 12,800 BTU/hr

Ice production

1110

504

1054

478

1019

463

979

444

916

416

1017

462

948

430

887

403

875

397

787

357

890

404

822

373

770

350

715

325

656

298

761

346

738

335

715

325

671

305

600

273

100

731

332

665

302

624

283

577

262

521

237

lbs

Inlet Water Temperature F/C

Ambient Air Temperature F/C

Air-cooled icemaker capacity/24 hrs.

1004

456

965

438

919

417

837

380

781

355

969

440

919

417

879

399

813

369

773

351

908

412

852

387

817

371

764

347

746

339

818

371

766

348

734

333

684

311

676

307

100

695

316

663

301

630

286

567

258

534

243

lbs

Water-cooled icemaker capacity/24 hrs.

Inlet Water Temperature F/C

Ambient Air Temperature F/C

Dimensions and clearances

Entire front of icemaker must be clear of obstructions/connections to allow removal.

1" (26mm) clearance above icemaker for service.

1" (26mm) minimum clearance on sides.

The intake and exhaust air grilles must provide at least 150 sq in (968 sq cm) of open area.

Air-cooled model HCE1000A icemakers – 18" (458mm) minimum clearance between discharge and air

intake-grilles.

Front View Side View Back View

Air intake

PSIG

THEUSA

MADEIN

PHASE

SINGLE

LOWSIDE

CHARGE

PART NO

EastonPennsylvania

208264

AMPS

VOLTS

SERIALNO

CORPORATION

MODEL

ServiceNo.

Product

ModuleNo.

REFRIGERANT

FULLLOADAMPS

StockModule Identification Plate

DESIGNPRESSUREHIGH SIDE

MAX.BRANCHCIRCUITFUSE SIZE

MIN.BRANCHCIRCUITAMPACITY

MOTORCOMPRESSORTHERMALLYPROTECTED

NSF

ULUL

Air exhaust

21.05" (535mm)

23.50"

(597mm)

21.28" (541mm) Air exhaust

both sides

Ice transport hose connection

6.95"

(177mm)

3/4" MPT drain

3/8" OD push-in water inlet

23.77" (604mm)

15.56"

(396mm)

2.53"

(65mm)

2.43" (62mm)

1/4" FPT condensor drain

(water-cooled only)

1/4" FPT condensor inlet

(water-cooled only)

29.63" (753mm)

Cord only

CAUTION

• Keep ventilation openings in the appliance enclosure or built-in structure, clear of obstruction

Operation

Cleaning and preventive maintenance (all models)

Note: Do not use bleach to sanitize or clean the icemaker.

Preventive maintenance

Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean,

sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as

recommended, and more often if environmental conditions dictate.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system,

in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent.

Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed

according to the schedule below. Service problems resulting from lack of preventive maintenance will not be

covered under the Follett warranty.

Weekly exterior care

The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.

Monthly condenser cleaning (air-cooled icemaker only)

1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air-cooled icemakers to ensure

optimal performance.

2. When reinstalling counter panels in front of remote icemakers, be sure that ventilation louvers line up with

condenser air duct.

Semi-annual evaporator cleaning (every 6 months)

WARNING

• Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer

CAUTION

• Use only Follett approved SafeCLEAN™ Cleaner (part #00132001) and NU-CALGON IMS-II SANITIZER

• Do not mix Cleaner and Sanitizer solutions together

• DO NOT USE BLEACH

• It is a violation of Federal law to use these solutions in a manner inconsistent with their labeling

• Read and understand all labels printed on packaging before use

Note: Complete procedure for cleaning an sanitizing MUST be followed. Ice must be collected for

10 minutes before putting ice machine back into service.

1. To clean – Remove cover. Press the CLEAN

button. The machine will drain. Wait for the LO

WATER light to come on (Fig. 1).

LO WATER

CLE

Fig. 1

2. Mix 1 gallon (3.8L) 120˚F (49˚C) water and

7 ounces (198g) (one 7 ounce packet of Follett

SafeCLEAN ice machine cleaner, part# 00132001).

Locate cleaning cup. Fill until HI WATER light

comes on (Fig. 2).

Note: Do not use bleach to sanitize or clean the

icemaker.

HI WATER

Fig. 2

Fig. 3

LO WATER

Fig. 4

3. Replace cover on cleaning cup. Wait until machine

restarts. Machine will clean, then flush 3 times in

approximately 12 minutes (Fig. 3).

4. To sanitize – Press CLEAN button. The machine

will drain. Wait for LO WATER light to come on

(Fig. 4).

HI WATER

Fig. 5

Fig. 6

Fig. 7

5. Mix 1 gallon 120˚F (49˚C) water and 1.6 ounces

(48ml) NU-CALGON IMS-II SANITIZER. Fill until

HI WATER light comes on (Fig. 5).

Note: Do not use bleach to sanitize or clean the

icemaker.

6. Replace cover on cleaning cup. Wait until machine

restarts. Machine will sanitize, then flush 3 times in

approximately 12 minutes (Fig. 6).

7. To clean transport tube – Press power switch OFF

(Fig. 7).

Fig. 8

16"

(407mm)

Fig. 9

Fig. 10

8. Disconnect coupling as shown (Fig. 8).

9. Using disposable food service grade gloves,

insert dry Sani-Sponge™ (kit part# 00132068).

Next, insert Sani-Sponge soaked in Nu-Calgon

IMS-II sanitizer solution. Push both Sani-Sponges

down ice transport tube with supplied pusher tube

(Fig. 9).

10. Remove and discard 16" (407mm) pusher tube

(Fig. 10).

This manual suits for next models

Table of contents

Other Follett Ice Maker manuals

Follett

Follett C33985 Operation manual

Follett

Follett R425A/W Setup guide

Follett

Follett 7FS100A Setup guide

Follett

Follett HMD700R Operation manual

Follett

Follett Horizon Elite 2110 Series User manual

Follett

Follett Horizon Elite HCD1810NHT User manual

Follett

Follett Maestro Chewblet 400 Series Supplement

Follett

Follett Horizon Elite Chewblet H D710ABS Series User manual

Follett

Follett HCC1000AHS User manual

Follett

Follett 400 Series Supplement

Follett

Follett Horizon Elite Harmony HCD E 710AHT Series User manual

Follett

Follett Horizon Elite 1400 Series Operation manual

Follett

Follett Horizon Elite HCE710A Operation manual

Follett

Follett Horizon H C700ABT User manual

Follett

Follett Horizon Elite 1010 Series User manual

Follett

Follett Horizon Elite HCD1810RHS User manual

Follett

Follett MCD425A/W Operation manual

Follett

Follett Horizon Elite 710 Series User manual

Follett

Follett HCE1000A Operation manual

Follett

Follett HCC1000A Operation manual

Follett

Follett HCD710ABS User manual

Follett

Follett MC-425A/W Setup guide

Follett

Follett HCE Operation manual

Follett

Follett Horizon Elite Chewblet HCD1010RMS User manual

Popular Ice Maker manuals by other brands

Hoshizaki

Hoshizaki KMD-460MWJ instruction manual

Sub-Zero

Sub-Zero 315I Planning information

Unold

Unold 48945 Instructions for use

Kenmore

Kenmore 2217402A Use & care guide

Cornelius

Cornelius WM600 Installation & owner's manual

GE XPIO43SCSS owner's manual

Hoshizaki

Hoshizaki KMD-901MAH Specifications

Whynter

Whynter FIM-450HA instruction manual

U-Line

U-Line UMCR014-SC01A User guide & service manual

Andrew James

Andrew James AJ000522 manual

Scotsman

Scotsman CME1356 user guide

Scotsman

Scotsman ACM 25 Service manual

Kärcher

Kärcher IP 120 manual

U-Line

U-Line SS1095 Quick referenc guide

Maytag

Maytag MIM1554WRS - Ice Maker User instructions

Hoshizaki

Hoshizaki KM-630MAH instruction manual

Princess

Princess Yonanas user manual

Unold

Unold 48946 Instructions for use