Fluke AIRCHECK User manual

PN 3434814

December 2009 Rev. 1 3/10

All product names are trademarks of their respective companies.

Wi-Fi®is a registered trademark of the WiFi Alliance.

AirCheck™

Wi-Fi Tester

Getting Started Guide

LIMITED WARRANTY AND

LIMITATION OF LIABILITY

Fluke Networks guarantees this product to be free

from defects in material and workmanship for one

year from the date of purchase. Parts, accessories,

product repairs and services are warranted for 90 days,

unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion

batteries, cables or other peripherals are all considered

parts or accessories.

This warranty does not cover damage from accident,

neglect, misuse, alteration, contamination, or

abnormal conditions of operation or handling.

Resellers are not authorized to extend any other

warranty on Fluke Networks’ behalf.

To obtain service during the warranty period, contact

your nearest Fluke Networks authorized service center

to obtain return authorization information, then send

your defective product to that Service Center with a

description of the problem.

THIS WARRANTY IS YOUR ONLY REMEDY. NO OTHER

WARRANTIES, SUCH AS FITNESS FOR A PARTICULAR

PURPOSE, ARE EXPRESSED OR IMPLIED. FLUKE

NETWORKS IS NOT LIABLE FOR ANY SPECIAL,

INDIRECT, INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LOSSES, ARISING FROM ANY CAUSE OR

THEORY.

Since some states or countries do not allow the

exclusion or limitation of an implied warranty or of

incidental or consequential damages, this limitation of

liability may not apply to you.

4/04

Fluke Networks

PO Box 777

Everett, WA 98206-0777

USA

Contents

Accessing the Users Manual................................... 1

Battery Charging and Life...................................... 1

Minimum Configuration for the

Best Performance .................................................... 2

Discover Networks and Access Points................... 2

What You Can Learn About Your

Wireless Network .................................................... 7

What is in the Wireless LAN? ............................ 7

Can Devices Connect to the

Wireless Network?.............................................. 8

What Causes Slow Network

Performance or Dropped Connections?.......... 9

Are There Security Risks in the Network? ....... 10

Where is an Access Point?.................................. 10

How Can I Document My Network

and My Test Session?.......................................... 11

Contact Fluke Networks ......................................... 11

AirCheck Getting Started Guide

Accessing the Users Manual

This guide provides basic information to help you get

started using the tester. For additional information, see

the AirCheck Users Manual on the Product CD.

WWarningX

To prevent possible fire, electric shock,

personal injury, damage to equipment, or

inaccurate test results, read the safety

information in the AirCheck Users Manual

before using the tester.

Battery Charging and Life

Charge the battery for 4 hours before you use it for the

first time. To charge the battery, connect the ac adapter

to the battery connector.

The battery life is approximately 5.5 hours during

typical operation.

Shows the battery status. When the battery

charge is low, the icon blinks.

Shows that the ac adapter is connected.

AirCheck Getting Started Guide

Minimum Configuration for the Best

Performance

To change the language and country settings

Select Tools.

To change the language for the screens, select Set

Language. Highlight a language, then press !

Save.

To change the country, select Set Country, then

select the country where you will use the tester.

To get the most performance from your tester, use

AirCheck™Manager software to configure a profile and

upload it to the tester. A profile contains data that lets

the tester do these tasks:

•

Connect to networks that require security

credentials

•

Show the correct authorization status for each

access point. This lets you quickly see which access

points are authorized parts of the network.

•

Ping key network devices.

Discover Networks and Access Points

To discover networks or access points, select Networks

or Access Points from the home screen. Figure 1 shows

the Networks list.

To see details about a network or access point, use "

#to highlight the network or access point, then press

Discover Networks and Access Points

gdp03.eps

Figure 1. Networks List

: The time when the tester first heard the

networks. To see networks that come into range as

you move through an area, sort the list in

descending sequence for the timestamp column.

Press %, then move through an area. Networks

that come into range are added to the top of the

list. Networks that become out of range become

gray if Gray inaudible access points is enabled.

ACL: The authorization status of the access point.

The default status is Unauthorized device.

Change the status of each access point to show how

it is related to your network. To change the status,

select Access Points from the home screen, select an

access point, then press !ACL.

(...): All access points in the network do not have the

same authorization status.

: The maximum signal strength of all the

access points for a network SSID.

ABCDE F G

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AirCheck Getting Started Guide

: The security status of the network:

Red open lock: The network does not have

security enabled.

Yellow closed lock: One or more access points

use WEP or Cisco LEAP security protocol. These are

less secure than other protocols.

Green closed lock: All access points use security

protocols that are more secure than WEP, for

example, WPA or WPA2.

(...): All access points in the network do not use the

same type of security. For example, one uses WEP

and another uses WPA.

: The number of access points the tester hears at

your location.

SSID: Service Set Identifier. The name of the wireless

network.

: The network has ad hoc devices. These are

devices that communicate directly with other

devices, not through an access point. Ad hoc devices

can give hackers access to data transmitted on the

network. (Some IT policies for networks allow ad

hoc devices.)

[Hidden]: The network does not broadcast its SSID.

Discover Networks and Access Points

802.11: The 802.11 standards that the access points

in the network use:

802.11a: Uses the 5 GHz band.

802.11b: Uses the 2.4 GHz band.

802.11g: Uses the 2.4 GHz band.

802.11n: Can be used in the 2.4 GHz or 5 GHz

bands.

Red bars: The tester received a country code

that is different from the setting in Tools > Set

country. To identify the network or access point

that transmits the code, select Networks or Access

Points, then look for the red bars in the 802.11

column.

: One or more access points use a

bonded channel. Access points that use the 802.11n

standard can bond a channel with an extension

channel above ( ) or below it ( ) to make

one 40 MHz channel. This wider channel gives the

network higher throughput.

(...): All access points in the network do not use the

same 802.11 standard.

Notes: Press &to scroll to the notes field. The tester

adds notes automatically. Networks that have notes

are purple.

(...): The network has multiple notes. To see all the

notes, highlight the network, then press $twice

to go to the Access Point Details screen.

AirCheck Getting Started Guide

: Sort 1, descending and ascending

sequences

: Sort 2, descending and ascending

sequences

To sort the list in ascending or descending sequence,

use "and '(&to highlight a column heading, then

press $or )Sort 1. For example, to quickly find

the access point that has the strongest signal,

highlight at the top of the column, then

press $or )Sort 1. This puts the access point

with the strongest signal at the top of the list.

To sort in a secondary sequence, highlight a

different column heading, then press !Sort 2.

Press )Connect to connect to the highlighted

network.

The connect button shows as “Connect*” if the

tester cannot connect to the highlighted network.

To see the reason, press )Connect*.

Note

To connect to a secure network, the tester must

have a profile that includes security credentials.

You cannot make or edit security credentials

on the tester. You can make or edit them only

with AirCheck Manager.

: The channel the tester currently monitors.

The color of the bars shows the status of the

country code for the regulatory domain.

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