Florida Probe VoiceWorks User manual

User Manual

Table of Contents

Getting Started ............................................................................................................................................... 1

What’s In the Case ............................................................................................................................................ 1

Matched Pairs: the VoiceWorks Colored Stickers .......................................................................... 1

Charge the VoiceWorks Headset ............................................................................................................. 2

It’s Wireless, So You’re Free to Move .................................................................................................... 3

How to Wear the VoiceWorks Headset ................................................................................................ 3

Proper Placement of the VoiceWorks Headset Boom Mic ........................................................ 5

How to Speak into the VoiceWorks Boom Mic ................................................................................. 6

How to Successfully Communicate with the VoiceWorks System ........................................ 6

Start Using the VoiceWorks System ................................................................................................ 7

Perform Several Practice Exams Using Paper Charts ................................................................... 7

Establish a Connection Between the VoiceWorks Headset & VoiceWorks Key ............ 7

Plug in the FP32 Software Key ............................................................................................................ 8

Launch the FP32 Software ........................................................................................................................... 9

What the Information in the VoiceWorks Dialog Box Means ................................................. 12

Patient Lookup Dialog Box ......................................................................................................................... 14

Creating a New Patient ................................................................................................................................. 14

The Personal Page ........................................................................................................................................... 15

2 Ways to Enter Missing Teeth .................................................................................................................. 15

Enter Missing Teeth & Other Dentition from the Personal Page ........................................... 16

How to Create a Bridge ................................................................................................................................ 16

Start Charting with VoiceWorks ....................................................................................................... 17

Check the Headset and VoiceWorks Key ........................................................................................... 17

Start VoiceWorks Listening Mode .......................................................................................................... 17

Begin Charting a Simple Periodontal Exam ..................................................................................... 18

Visit Settings Dialog Box ............................................................................................................................. 19

Enter Missing Teeth on the Fly ................................................................................................................ 20

Pocket Depth Mode ........................................................................................................................................ 21

Enter Paper Chart Data Into the FP32 Periodontal Page ........................................................ 23

Changing Modes on the Fly ....................................................................................................................... 24

Save & Print ......................................................................................................................................................... 27

Printout Selection ........................................................................................................................................... 28

Moving Mode ..................................................................................................................................................... 28

Periodontal Page Printout ......................................................................................................................... 29

Deleting a Visit ................................................................................................................................................. 30

Closing the Program ....................................................................................................................................... 31

Turn the VoiceWorks Headset Off and Charge It .......................................................................... 31

Integration with Practice Management Software ............................................................... 32

Launching VoiceWorks from your Practice Management Software .................................. 32

Troubleshooting ............................................................................................................................................ 33

Quick Troubleshooting Tips for VoiceWorks ................................................................................... 33

Sound ..................................................................................................................................................................... 34

FP32 Software Key not Recognized ..................................................................................................... 39

Headset Not Working ................................................................................................................................... 39

Headset Too Big .............................................................................................................................................. 40

Certain Commands or Phrases are Scored Low by VoiceWorks or Not at All ............ 40

Adjust the Conﬁdence Level for a Word or Phrase ...................................................................... 41

Reset the Conﬁdence Level for Any Word ....................................................................................... 42

Train Speciﬁc Words or Phrases ............................................................................................................. 42

Adjust the Weight of a Word or Phrase ............................................................................................. 43

Reset the Weight of any Word .............................................................................................................. 43

Appendix ........................................................................................................................................................... 44

Paper Perio Charts ......................................................................................................................................... 44

VoiceWorks Headset Reference .......................................................................................................... 45

Core VoiceWorks Commands List.......................................................................................................... 47

How to Search for Patients ........................................................................................................................ 4949

What an Asterisk * in Front of Visit Number Means ................................................................... 50

Deleting a Patient ........................................................................................................................................... 50

Change the Order of Search Results .................................................................................................... 511

Dismiss the Patient Lookup Dialog Box ........................................................................................... 511

How to Change to Quadrant Tooth Numbering Method ...................................................... 522

How to Enter & Edit Medical Alerts .................................................................................................... 53

Create or Edit a Medical Alert ................................................................................................................ 544

Quick Troubleshooting .............................................................................................................................. 48

Headset Lights and How to Dock ....................................................................................................... 46

Getting Started

What’s In the Case

You will ﬁnd the following items in your VoiceWorks Case: (1) VoiceWorks Wireless Headset

(2) VoiceWorks USB Key (3) FP32 Software Key (4) USB Charging Cable (5) Black USB Wall Plug

Matched Pairs: the VoiceWorks Colored Stickers

Remove your conveniently folded VoiceWorks Wireless Headset from its case. Notice the round,

colored sticker on the right headphone. This sticker may be orange, red, hot pink, purple, yellow,

pink, green, or blue and it will match the color of the sticker on your accompanying VoiceWorks

USB Key.

The colors of these two stickers must be the same because they are a specially matched pair from

the factory. If your ofﬁce is using multiple headsets, then the headsets should all have different

VoiceWorks Case

colored stickers/matched pairs so that you do not accidentally try to use your headset with a

co-worker’s VoiceWorks USB Key.

Charge the VoiceWorks Headset

Next, plug the USB Charging Cable for your Voiceworks

Headset into the small opening located on the bottom

of the right headphone (with the colored sticker). Plug

the other end into the provided Black USB Wall Plug and

then plug into a wall outlet. Alternatively, you can plug

the other end into the provided optional White USB Hub

and then connect the hub to your computer; however, the

headset will not charge if you turn your computer off.

Matched Pair

When not in use, we recommend charging your VoiceWorks Headset. On a full charge (which takes

about 2 hours to accomplish), the headset will work non-stop for about 6 hours. 5 minutes before

your headset is about to lose power, you will hear a “beep-beep” sound from the headset. This

sound will repeat every 30 seconds until the battery is completely drained.

Note: In some earlier models, the headset will automatically turn off after 5 minutes of not using it.

Just press the power button again for 2 seconds to turn it back on.

Get to Know Your VoiceWorks Wireless Headset

It’s Wireless, So You’re Free to Move

Your new VoiceWorks Headset is wireless, meaning it allows convenient, wire-free use around your

operatory by connecting to the VoiceWorks USB Key that you plug into your computer or USB

hub. The wireless connection is good for about 20 ft. in all directions from the VoiceWorks USB

Key (when the key is plugged into your computer or USB hub & it has established a successful

connection with the headset).

How to Wear the VoiceWorks Headset

It is recommended that the right headphone with the sticker and controls is placed so that your

ear is partially exposed in order for you to hear your patient or other ofﬁce staff.

Note: The boom mic can be rotated at its base so that if you are left-handed, you can ﬂip the

microphone around in order for the right headphone (with the sticker and controls) to be worn

over your left ear instead. Rotate the mic clockwise from the base, do NOT pull on the mic itself to

rotate (Fig. 1).

Once you have rotated it 180 degrees, gently bend the mic into place (Fig. 2).

Be Careful not to

aggressively bend the mic -

use care.

Fig. 2

Rotate the mic clockwise

from the base, do NOT pull

on the mic itself to rotate.

Fig. 1

Proper Placement of the VoiceWorks Headset Boom Mic

The VoiceWorks Boom Mic has been designed to work with paper face masks that most clinicians

wear during their patient exams. It is most effective when used with such a mask. The VoiceWorks

Boom Mic is located on the left headphone and should be placed about 2 inches away from your

face mask, below your nose. Hold two ﬁnger-widths in front of your mask and position the boom

mic after those ﬁngers.

The white dot located directly below the foam head should always be facing you and you should

be able to see it out of the corner of your eye. The other side of the boom mic is designed as a

sort of wind shield that blocks out ambient noise, which is another reason to make sure that the

white dot is facing toward you and not away from you. Please make sure the boom mic is properly

placed for optimum performance by VoiceWorks.

IMPORTANT: White dot

should always be facing you

when you are using VoiceWorks.

Boom Mic should be

positioned 2 ﬁnger-widths

in front of mask

Boom Mic should

be positioned

below nose

Note: If you feel like the headset is too big for your head, we recommend an alternate way

of wearing it. Please see the “Troubleshooting” section at the end of the user manual for this

information.

How to Speak into the VoiceWorks Boom Mic

The VoiceWorks Boom Mic is designed to be able to receive your voice input in a normal tone

of voice (not your “Radio Announcer” voice). Do not yell or speak more loudly than your normal

speaking voice, or it will not work properly.

In addition to speaking in your normal tone of voice, please: No Eating or Chewing Gum, even if

you are only practicing, as VoiceWorks will mistakenly adapt to how your voice sounds when your

mouth is full or you are chewing.

How to Successfully Communicate with the VoiceWorks System

The VoiceWorks FP32 software is designed to recognize 1-3 word phrases as one word. For

example, the phrase, “Change Mode Pocket Depth” should be spoken as one continuous phrase,

“ChangeModePocketDepth” in order for VoiceWorks to correctly understand the command.

Please refer to the VoiceWorks Commands List in the back of this manual for a complete list of

commands. These commands are being updated all the time, and you can always ﬁnd a link to the

most up-to-date list in the VoiceWorks Dialog Box within the software (see example on page 13).

Please don’t yell and don’t eat or

chew gum while using VoiceWorks,

even if it’s just a practice session.

Start Using the VoiceWorks System

Perform Several Practice Exams Using Paper Charts

It is recommended that you practice using the VoiceWorks system by ﬁrst entering the exam data

from at least 10 Paper Periodontal Charts (we have provided 5 for you as a start in this manual,

with the ﬁrst 2 having also been converted to Florida Probe Periodontal Charts, so you can check

your work) before actually performing an exam using a real patient. This will allow you to become

comfortable with speaking exam data into the headset without having the stress of a patient in the

chair. After you are comfortable with entering paper charts, it is recommended that you practice

with several live test patients (ofﬁce staff, etc.) before you perform an actual patient exam with the

VoiceWorks system. The additional 3 paper perio charts are located in the Apendix on page 43.

Establish a Connection Between the VoiceWorks Headset & VoiceWorks Key

Plug the VoiceWorks Key into an available USB port on the *same* computer that the FP32

Software is installed on.

Next, unplug your VoiceWorks Headset from the USB Charging Cable. Press and hold the power

button on the headset for 2 full seconds. A blue light in the center of the VoiceWorks sticker on

the right headphone will appear. If the blue light turns solid, then it has made a connection to

the VoiceWorks Key, which is the goal. If the blue light is blinking, it has lost connection to the

VoiceWorks Key or the key is not plugged into a working USB port.

You should see a blue, steady light in the center of the

VoiceWorks Headset right headphone sticker once you

turn the power on. If it is blinking, it has lost connection

to the VoiceWorks key or the key is not plugged into a

working USB port.

Plug this end into an available USB

port on your computer.*

VoiceWorks Key

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