Firich Enterprise RichPOS-2000 User manual

RichPOS-2000 with FIR-ULV600~1G-DVR main board, 8.4 & 14.1 inch LCD’s

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and shielded AC power cables must be employed with this

equipment to insure compliance with the pertinent RF emission limits governing this device.

Changes or modifications not expressly approved by the system’s manufacturer could void the

user’s authority to operate the equipment.

Declaration of Conformity

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Important Safety Information

SAFETY INSTRUCTIONS

1. Please read these safety instructions carefully.

2. Keep this User’s Manual for later reference.

3. Don’t use liquid or spray detergent for cleaning. Use only a moistened sheet or cloth.

4. For pluggable equipment, the socket-outlet should be installed near the equipment and

should be easily accessible.

5. Keep this equipment from extreme humidity areas.

6. Lay this equipment on a stable surface when installing.

7. Do not leave this equipment in a non-air conditioned environment, or in a storage

temperature above 60∘C. Such conditions may damage the equipment.

10. Place the power cord so that it will not be stepped on. Do not place anything over the

power cord. The power cord must be rated for the product and for the voltage and current

marked on the product’s electrical ratings label. The voltage and current rating of the cord

should be greater than the voltage and current rating marked on the product.

11. All cautions and warnings on the equipment should be noted.

12. If the equipment is not used for a long time, disconnect the equipment from the mains to

avoid damage.

14. Never open the equipment. For safety reasons, qualified service personnel should only

open the equipment.

15. If one of the following situations arises, get the equipment checked by service personnel:

a. The Power cord or plug is damaged.

b. Liquid has penetrated the equipment.

c. The equipment has been exposed to extreme moisture conditions.

d. The equipment does not work well or you cannot get it work according to the user’s

manual.

e. The Equipment has been dropped and damaged.

f. The equipment has obvious signs of damage.

The information in this guide is subject to change without prior notice.

The manufacturer shall not be liable for technical or editorial errors or omissions contained

herein, nor for incidental or consequential damages resulting from the furnishing, performance,

or use of this material.

This manual contains information protected by copyright. No part of this manual may be

photocopied or reproduced in any form without prior written consent from the manufacturer.

The software described in this guide is furnished under a license agreement or nondisclosure

agreement. The software may be used or copied only in accordance with the terms of the

agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

First Edition December 2005

Introduction 1

RichPOS-2000 Characteristics..............................................................................................1

How to Use This Manual .......................................................................................................2

A Visual Tour of RichPOS-2000............................................................................................3

8.4” RichPOS-2000 ........................................................................................................ 4

14.1” RichPOS-2000 ...................................................................................................... 4

Single LCD Panel Holder................................................................................................ 5

Dual LCD Panel Holder..................................................................................................5

What comes with RichPOS-2000................................................................................... 6

RichPOS-200 Dimensions.............................................................................................. 7

Connector Panels..................................................................................................................9

Font Connector Panel..................................................................................................... 9

Rear Connector Panel..................................................................................................10

Hardware Setup 11

RichPOS-2000 Assembly....................................................................................................11

Hard Disk Drive Installation.......................................................................................... 11

60keys Keyboard Installation........................................................................................ 13

14” 1st TFT-LCD Display Installation............................................................................ 14

8.4” 2nd TFT-LCD Display Installation ......................................................................... 16

VFD Customer Display Installation...............................................................................19

MCR Parameter Modification ....................................................................................... 22

Cash Drawer Installation .............................................................................................. 23

CMOS Setup .......................................................................................................................23

Software Setup 24

Operating System Installation..............................................................................................24

Windows 98 SE installation..........................................................................................24

Windows 2K/XP installation.......................................................................................... 25

Device Driver Installation.....................................................................................................26

Please follow this installation sequence exactly..................................................................26

Intel Chip Set Driver Installation for all Windows Operating Systems .................................26

VGA Driver Installation........................................................................................................28

852GM driver installation Windows 98 & ME ...............................................................28

852GM driver installation Windows 2000 & XP............................................................30

Enable second LCD panel setting Windows 2000/Windows XP.................................. 32

LAN Driver Installation.........................................................................................................36

Realtek LAN Driver Installation Windows 98................................................................36

Realtek LAN Driver Installation Windows 2000 and Windows XP................................ 38

Audio Driver Installation.......................................................................................................39

Audio Driver Installation for all Windows Operating Systems.......................................39

USB Driver Installation ........................................................................................................41

USB 2.0 Installation for Windows 98 & ME ..................................................................41

USB 2.0 Installation for Windows 2000 and XP ........................................................... 44

ELO Touch Tools Installation ..............................................................................................45

ELO Touch Tools Installation for Windows 98.............................................................. 45

ELO Touch Tools Installation for Windows 2000 and Windows XP............................. 47

ELO Control Panel........................................................................................................ 50

TouchKit Tools Installation ..................................................................................................53

TouchKit Tools Installation for all Windows Operating Systems .................................. 53

TouchKit Control Panel................................................................................................. 56

Wireless LAN Driver Installation for all Windows Operating Systems (Optional) .........57

Specifications 58

RichPOS-2000 (W/O Capture card) Specifications............................................................. 58

RichPOS-2000 (W/Capture card) Specifications.................................................................60

MainBoard Configuration.....................................................................................................62

I/O board Configuration....................................................................................................... 72

9000CB0810 I/O Board Pin Definition..........................................................................72

Troubleshooting 76

Power is on, but there is no Panel Display................................................................... 76

Cannot Detect HDD...................................................................................................... 77

Touch Panel Does not Work......................................................................................... 77

ELO Touch Panel Cannot Calibrate Correctly..............................................................77

PS/2 Keyboard is not Functioning Normally................................................................. 77

MCR is not Functioning Properly.................................................................................. 78

VFD Display is not Functioning Properly...................................................................... 78

LAN is not Functioning Properly................................................................................... 78

COM1, COM2, COM5, COM6 are not Functioning Properly........................................78

Cash Drawer Port is not Functioning Properly ............................................................. 79

USB device is not Functioning Properly.......................................................................79

FIR-ULV600-DVR Main Board

RichPOS-2000 Characteristics

•RichPOS-2000 uses a high speed processor capable of handling a high capacity of

data efficiently.

•RichPOS-2000 solid quality Aluminum housing distinguishes it from ordinary plastic

housings.

•The RichPOS-2000 touch terminal all-in-one is a robust, fanless design and is suitable

for a multitude of business types.

•RichPOS-2000 is very suitable for the retail market environment.

•The LCD panel can be tilted at multiple angles for operator ease of use.

•RichPOS-2000 functionality extends far beyond the standard setup. RichPOS-2000

can be adapted for a variety of uses with the addition of any of the following options:

Capture Card, Magnetic Card Reader, VFD/LCD customer display and Cash drawer,

Hard disk, Modem, LAN, Audio devices, Compact Flash, Camera, Biometric reader and

a wide variety of USB devices (all available upon request).

•RichPOS-2000 security is designed to prevent data theft. The RichPOS-2000 system

can be totally diskless or may be equipped with an internal 3.5” HDD. Data Backup can

be constrained to Backup Servers in a network environment, or to (optional) removable

external Storage devices making it hard to copy data without authority.

•RichPOS-2000 is a fanless solution, which utilizes the solid aluminum housing to

dissipate any excess heat.

•Additionally the aluminum casing also assures compliance to vigorous EMI radiation

testing.

FIR-ULV600-DVR Main Board

How to Use This Manual

This manual contains all the information you need to set up and use RichPOS-2000. In addition,

you can also consult the manuals for the operating system and any additional hardware manuals

for peripherals that you may have added.

Chapter 1 Provides an introduction to RichPOS-2000 and this manual.

Chapter 2 Provides all necessary information for all hardware setup.

Chapter 3 Provides the necessary information for installing the video drivers, touch screen

tools, audio, USB and LAN drivers.

Chapter 4 Lists all RichPOS-2000 specifications and Information for the main board

configuration.

Chapter 5 Provides information for troubleshooting the RichPOS-2000.

FIR-ULV600-DVR Main Board

A Visual Tour of RichPOS-2000

Before you start, take a few moments to become familiar with RichPOS-2000.

RichPOS-2000

Keyboard Connector Board

9000

B0830

HDD Case

HDD

Internal I/O Connector Board

9000CB0810

Front I/O Door

Aluminum Base

Front I/O Panel

Acrylic Top Cover

Memory Heatsink

Rear I/O Panel

FIR-ULV600-DVR Main Board

8.4” RichPOS-2000

14.1” RichPOS-2000

Hinge Holder

Blanking Covers

PC Film

Acrylic Front Cover

LCD Panel Panel Holder

IC Card Reader Connector Board

Aluminum Back Cover

MCR Connector Board

Touch Panel Inverter LVDS Converter Board

OSD Keypad

Blanking Covers

Hinge Holder

Panel Holder

Acrylic Front Cover

PC Film

Touch Panel

LCD Panel Inverter

A/D Board

MCR Connector Board

Aluminum Back Cover

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