Fermax LYNX Ref. 1609 User manual

CALL DIVERT FUNCTION –INSTALLATION GUIDE

1. INTRODUCTION:

From LYNX v3.2 onwards, we have launched a new LYNXed App to divert calls to our

Smartphone or Tablet. This new App is available in Android and Apple markets:

Compatible versions in LYNX devices:

NOTE: Old LYNXed App is still available, only for older LYNX versions v2.X

2. LYNX VPN ROUTER CAPABILITIES:

LYNX Ref.1609 has got the following capabilities in terms of connectivity and quantity of terminals

supported:

Upstream

Bandwidth per conversation

Concurrent conversations

supported

5in High Quality (HQ)

7in Medium Quality (MQ) or Low Quality (LQ)

Terminals

per apartment

20 LYNXed Apps paired per apartment.

Connections

per device

8000 paired terminals supported per each Ref.1609

200 VPN active connections

(Active connection = App running on main screen)

NOTE: In most cases, only 1 x Ref.1609 is enough for each project that requires call divert

function connectivity. In case that more terminals or connections are required, we recommend to

add a second Ref.1609 connected to Internet for the same installation. For a second Ref.1609, a

new Internet connection is also needed (1 x iNET connection for each Ref.1609).

3. NEW LICENSES SYSTEM:

New monitors and telephones delivered from FERMAX include a License for LYNXed. This

License has to be registered in LYNXed and it is valid up to 20 devices paired per apartment.

Each license will be on a sticker in the corresponding LYNX device:

LYNX Monitors include Audio&Video License, so the call will appear in the corresponding

LYNXed Apps paired with Audio&Video streaming.

LYNX Telephones include Audio License, the call will be diverted with no video on LYNXed App.

In case Video is needed, it is possible to acquire Audio&Video license apart. Please contact

FERMAX Sales department.

4. HOW TO SETUP LYNX CALL DIVERT

In this section, we are going to explain the steps to configure LYNX Call Divert function in your

LYNX installation. The following example represents a simple LYNX network, but the steps to

setup the system can be applied for any other IP Addressing or LYNX project:

STEP 1 –CONNECT LYNX VPN Ref.1609

Connect your LYNX VPN ROUTER Ref.1609 to your LYNX system and provide an iNET

connection through a standard router or gateway.

By default, we will get the following IPs on each port:

LAN = 10.206.0.0 / 255.0.0.0

WAN = DHCP (IP given by Private Router)

For the moment, we will use standard LAN IP to register our Ref.1609 in FERMAX DNS Server

(STEP 2). WAN IP can be set as “Static IP” if necessary, depending on private network used.

REMARK: Do not use the same IP Addressing in LAN and WAN ports. Ref.1609 cannot route

incoming packets if both networks are the same in terms of IPs.

STEP 2 –REGISTER LYNX VPN SERVER

The second step is to register our Ref.1609 in our FERMAX Dynamic DNS Server. This will avoid

network problems in case that our ISP changes our public IP Address for Internet. For this task,

we will need to connect a PC/Laptop to our LYNX network as well as Internet:

REMARK: Do not connect the iNET Router to the same LYNX switch.

This would create a network loop causing “timeout” connections, problems in IP DHCP addressing

and other conflictts. LYNXed Pairing may fail as well as VPN connections for incoming calls.

From Laptop, we can access to internet and to LYNX Router’s webserver at http://10.206.0.0

(admin / 1234)

Download the following script and just execute it in the PC/Laptop

http://www.fermax.com/fermax-

files/3d033cb2c3fa47a4c2b3959591aba11b/6113/DDConfigurer.zip

This window will appear in Windows prompt (Console). That means the script has been executed

successfully. We can check that in DDNS option of our Ref.1609 the following information has

been filled in automatically:

STEP 3 –Opening ports in private router

To allow access to our LYNX Call Divert Service from internet, it is necessary that the following

ports are open in our private router:

- Port TCP 80 –Webserver for pairing process.

This is necessary to download the correct VPN configuration into LYNXed App (pairing).

- Port UDP 68 –DHCP Service for remote connections.

Now, the LYNXed Apps negotiate the VPN connection only when they are activated (on

screen). This allow to have 250 VPN connections and 8000 users per router.

- Port UDP 500 –VPN Service.

This is the VPN service, ISAKMP/IKE protocols & VPN Key Exchange.

- Port UDP 4500 –Incoming VoIP

This port is normally used for services like VoIP and P2P, that requires NAT-T.

It allows incoming calls (audio/video) and VoIP applications, using IPSec NAT-T.

It is also used by VPN services in macOS v10.X onwards.

This has to be done in private’s router/gateway in Port-Forwarding ot Virtual Server options. This

may vary depending on router’s brand used (Linksys, TP-Link, Cisco, Belkin, ZTE, etc.

STEP 4 –LYNX Monitor / Telephone settings

Make sure that our LYNX monitor or telephone has set the LAN IP of the Ref.1609 installed in

our FERMAX LYNX system. You can configure this using the webserver of your LYNX device,

just introducing the IP of your device in the web-browser.

For example, http://10.0.0.1

MONITORS: Network settings

For more detailed information, refer to VIVO/SMILE LYNX manual:

http://docweb2.fermax.com/docs/manuales/970013I%20%20Monitores%20Lynx%20V11_16.pd

TELEPHONES: Advanced settings

For more detailed information, refer to ILOFT LYNX manual:

http://docweb2.fermax.com/docs/manuales/97824I%20Man%20Avanzado%20Telefono%20iLO

FT%20Lynx%20V05_15.pdf

STEP 5 –License and Pairing process

Once our LYNX Ref.1609 is registered in our DNS server and we can access to the service from

Internet (using port forwarding), we can start pairing our Smartphones / Tablets using LYNXed

App and the corresponding License. You can download FERMAX LYNXed directly from

AppleStore (iOS) or PlayStore (Android):

Once you have downloaded LYNXed App, the first time it will ask you to enter a valid license.

Fill in the corresponding fields with the proper License number obtained:

The following “Pairing screen” will appear indicating that the App is ready to be paired:

Now, we need just to start pairing process with our FERMAX LYNX device.

MONITORS:

Click on Pairing Icon.

REMARK: Remember to enable LYNX Mobility function in “Installer Settings”.

Otherwise the icon will not appear in “User’s Menu”.

QR Code will be generated from LYNX Ref.1609 on monitor’s screen. Just scan this code using

LYNXed App for monitor to pair your mobile phone.

NOTE:

On the following video, you can see an example of a successful paring using a VIVO+ monitor:

https://drive.google.com/open?id=0Bz16TnDx7Z1WY3BlRXZxc2I4WDQ

TELEPHONES:

To activate “Mobility” in your iLOFT LYNX telephone:

1. Press and hold the Conversation button for 5 seconds. A whistle will be heard and the

word PAIRING.

2. Press again (pushing once briefl y) the conversation button . A whistle will be heard and

the words ENABLE CALL DIVERT.

3. Press F1 to confi rm the function´s activation. A whistle will be heard and the words CALL

DIVERT ON.

Use LYNXed App for telephones to pair your mobile phone:

Push the F1 button on the iLOFT LYNX telephone, after 5 seconds, the telephone will start to

emit DTMF* tones and the application will start to decode itself. Once the tones have stopped

sounding, the application will complete the pairing process.

REMARK: In some cases, if your smartphone/tablet is in the same WLAN than your Ref.1609,

the call divert and pairing may fail. This is because, in that case, the Gateway must have “IP NAT

Loopback” function to be able to router packets from WLAN to the same LAN.

NOTE:

On the following video, you can see an example of a successful paring using a iLOFT telephone:

https://drive.google.com/open?id=0Bz16TnDx7Z1WU29IVVZMb0I0eGs

STEP 6 –Confirm certificates and connect

Once the pairing process has been finished, we need just to accept VPN connection certificates.

This is automatically downloaded in our Smartphone/Tablet and we need just to allow them to

receive incoming PUSH notifications:

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