Fellowes W11C User manual

Get More Done Today™

W11C

Contents

Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Dear Customer,

Thank you for buying a Fellowes Personal Shredder. We have

made many improvements in our personal shredder since its

introduction in 1990 as the first of its kind on the market.

We are confident that it offers you the greatest value for your

money in its product category today. We hope it meets – or even

exceeds – your expectations.

To ensure years of safe, efficient use, please read these few

pages about your new shredder. If this manual doesn’t answer

all your questions or if you wish to comment on this product, we

welcome your call or letter.

Sincerely,

James Fellowes

Chairman & CEO

Product Profile

This product is built to shred

paper, staples and credit cards

It is not built to take paper clips, continuous forms, adhesive labels,

transparencies, newspaper, cardboard or any plastic other than

credit cards. Using it for these purposes is likely to cause irreparable

damage.

Confetti-cut

Sheet capacity* 11 sheets

Paper shred size 5/32" x 2" (3.9 x 50 mm)

Maximum paper width 9" (229 mm)

Recommended daily capacity 25-50 shredding passes

Maximum running time 5 minutes

Automatic cool-down period 20 minutes

*Based on 20 lb., 8-1/2" x 11" paper with shredder operating at rated voltage; heavier paper, high humidity, or other

than rated voltage may reduce sheet capacity.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

While setting up shredder

• Check shredder for damage or defects; some paper particles in the basket are normal due

to product testing and does not indicate a defect.

• Avoid touching exposed blades on underside of confetti-cut shredder head.

• Plug power cord in an outlet that can easily be reached.

• Do not place shredder near or over a heat or water source.

While operating shredder

• Keep hands and hanging objects (jewelry, ties, loose clothing,

long hair, etc.) away from paper entry.

• Keep children and pets away from the shredder.

When not in use

• Always turn off and unplug shredder.

• Unplug before emptying basket.

• Do not open shredder head: Danger of electric shock.

NOTE:

Do not use flammable synthetic oil, petroleum-based products

or aerosols of any kind on or near product at any time.

Set-Up

For safety reasons, this model will operate only if the shredder head is in the correct position

on the basket. Align slot on the side of the shredder head (A) with tab on the side of the

basket (B) and place it onto the basket in this position.

Operation

For convenience, your shredder is equipped with an

automatic-start sensor (C)

. This

means that when the control switch (D) is on automatic [I] position, the shredder will start run-

ning when you put paper into it and stop 1 or 2 seconds after the paper has passed through.

Because the sensor cannot tell the difference between paper and other objects, this feature

can also be a hazard, especially to children and pets. To avoid accidents, turn off the

shredder as soon as you are finished. Unplug shredder if it will not be used for an extended

period.

To shred

• Plug in shredder with control switch (D) in off [O] position.

• Slide control switch to automatic [I] position to signal readiness.

Paper:

• Feed paper straight into entry (E), until the shredder automatically begins shredding; see

Product Profile

for limits on paper width, shreddable items, sheet capacity, etc.

• Shred for no more than 5 minutes; shredding longer will cause shredder to turn itself off for

20 minutes to cool down.

• Slide control switch to off [O] position after cutting has stopped. Cutting continues for 1-2

seconds after paper has gone through in order to clear shredded paper from cutting

cylinders.

Credit Cards:

• Feed one card at a time, into the middle of the paper entry (E), releasing when shredding

begins. Shredder will stop when credit card has passed through the entry.

In case of a

paper jam

, which may occur if the shredder is pushed beyond its specified

capabilities, press the control switch to the off [O] position and empty the basket if full. Then:

1) Slide control switch in reverse [R] position and attempt to back paper out of shredder.

2) If shredder jams in reverse mode, slide control switch to automatic [I] position and attempt

to continue shredding operation.

3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic

[I] positions to attempt to move jammed paper completely through shredder.

If you are unable to clear the jam using this method, turn off and unplug the shredder; remove

shredder head from the wastebasket and carefully remove any paper extending below the

cutting cylinders; empty the wastebasket; reassemble the shredder and repeat jam clearing

procedure.

Maintenance

Regular emptying of the basket

is important to ensure the smooth operation of the

cutting cylinders. If paper is within 2 inches of shredder head, turn off and unplug the

shredder, remove the shredder head and empty the basket.

Regular oiling of the shredder

is also necessary to ensure proper performance.

If you are running the shredder at or near capacity, we recommend oiling it

monthly

Using Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-based

oil in a long-nozzle container:

• Apply oil over full width of paper entry (E) with shredder in off [O] position.

• Press control switch to automatic [I] position which will cause shredder to run for about 2

seconds.

• Press switch in reverse [R] position for 3-5 seconds.

• Repeat above automatic [I] and reverse [R] sequence three times.

REMINDER:

Do not use flammable synthetic oil, petroleum-based products or aerosol

lubricants of any kind in or near the shredder at any time.

Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below. If you

cannot solve the problem this way, contact Fellowes Customer Service.

Do not open

shredder head

to attempt repair: It could expose you to serious electric shock and will

void your warranty.

Symptom

Shredder does not start or stops while shred-

ding.

Shredder squeaks, grinds or runs below

capacity.

Shredder continues to run for 1 or 2

seconds after shredding has been

completed.

Remedy

• Make sure shredder is plugged in and

switch is in automatic [I] position.

• If paper appears to be jammed. Follow

instructions under

Operation

• Check shredder head position. Follow

instructions under

Set-Up

• Wait 20 minutes for shredder to cool

down before trying again.

Check to see if basket is full. Oil cutting

cylinders. Follow instructions under

Maintenance.

No action required. This is a self-cleaning

function.

Customer Service

Fellowes offers a toll-free help line for customers living in the United States, Canada, Mexico

and Australia. If you live outside of these regions or are otherwise unable to use our help line,

please call the Fellowes location nearest you, send us a letter or email, or contact your local

dealer. All of our customer service phone numbers and other points of contact are listed on the

back of this manual.

Limited Warranty

Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from defects

in material and workmanship for

5 years

from the date of purchase by the original con-

sumer. Fellowes warrants all other parts of the machine to be free of defects in material and

workmanship for

1 year

from the date of purchase by the original consumer. If any part is

found to be defective during the warrant period, your sole and exclusive remedy will be

repair or replacement, at Fellowes’ option and expense, of the defective part.

This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY

IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTIC-

ULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERI-

OD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or inciden-

tal damages attributable to this product. This warranty gives you specific legal rights. You

may have other legal rights that vary. The duration, terms and conditions of this warranty are

valid worldwide, except where different limitations, restrictions or conditions may be required

by local law.

For more details or to obtain service under this warranty, please contact us (see back cover)

or your dealer.

Warrantor: Fellowes, Inc.

Help Line

Australia + 1-800-33-11-77

Canada + 1-800-665-4339

México + 1-800-234-1185

United States + 1-800-955-0959

Fellowes

Australia + 61-3-8336-9700

Benelux + 31-(0)-76-523-2090

Canada + 1-905-475-6320

Deutschland + 49-(0)-5131-49770

France + 33-(0)-1-30-06-86-80

Italia + 39-(0)-71-730041

Japan + 81-(0)-3-5496-2401

Korea + 82-(0)-2-3462-2884

Malaysia + 60-(0)-35122-1231

Polska +48-(22)-771-47-40

Spain + 34 91 748 05 01

Singapore + 65-6221-3811

United Kingdom + 44-(0)-1302-836836

United States + 1-630-893-1600

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