Fellowes Powershred Series Operating manual

225i/225Ci/225Mi

Technical Service Manual

North America and International

March 2017

TABLE OF CONTENTS

INTRODUCTION 1

SPECIFICATIONS 2-4

225I2

225CI3

225MI4

SAFETY 5

GENERAL MAINTENANCE 5

EXTERNAL CLEANING 5

INTERNAL CLEANING 5

INSPECTION 5

OPERATION 6-8

CONTROL PANEL 6

INDICATOR LED’S7

TROUBLESHOOTING LEDS7

SHEET CAPACITY LEDS8

LUBRICATION 8

TROUBLESHOOTING 9-10

PAPER FEED PROBLEMS 9

ELECTRICAL PROBLEMS 9-10

MECHANICAL PROBLEMS 10

TOOLS AND SUPPLIES 11

CABINET AND HOUSING 12-13

MACHINE BREAKDOWN 12

HOUSING COVER 13

PAPER WASTE BIN 13

MECHANICAL ASSEMBLY 14-18

CUTTING BLOCK 14

MOTOR 15

GEARS 16

225CI CUTTER TIMING DIAGRAM 17

225MI CUTTER TIMING DIAGRAM 18

ELECTRICAL ASSEMBLY 19-28

CAPACITOR 19

POWER CORD RECEPTACLE 19

POWER SWITCH 20

BIN FULL SYSTEM 20-21

DOOR OPEN SWITCH 22

JAM PROOFMODULE 23

SAFE SENSE 23

ACPCBOARD 24

•WIRING DIAGRAM 25

CONTROL /L.E.D BOARD 26

•WIRING DIAGRAM 27

PCBCALIBRATIONS 28-29

•CURRENT LIMIT ADJUSTMENT 28

•JAM PROOF CALIBRATION 29

AUTO-START I/R SENSORS 30

NOTES 31

TECHNICAL SUPPORT CONTACT INFORMATION 32

Introduction

This Technical Service Manual contains the service and repair procedures for Fellowes office

shredders Models 225i, 225Ci, and 225Mi.

The manual provides maintenance procedures, a list of required tools, and a troubleshooting

guide. In addition, the manual contains a wiring diagram.

Use the troubleshooting guide for help in identifying a specific problem. Then turn to the

appropriate section in the manual for instructions. Follow the service procedures carefully.

Always note the location, number, color, and position of parts and wires before removing

them so that they can be reassembled correctly. If there are no specific instructions for

reassembling an item, simply reverse the disassembly procedure. The maximum paper size

for the shredders is standard letter and A size paper. The shredders are sheet-fed.

Model 225i

Model 225i is a Straight-cut shredder with the listed characteristics:

PRODUCT INFO

C-225i

Country Version

Product Size (H X W X D)

775mm X 442mm X 451mm or 30.5” X 17-3/8” X 17-3/4”

Product Weight

34.75 Kg or 76.6 lbs

Quantity per Master

Master Outer Size (H X W X D)

902mm X 565mm X 558mm or 35.5” X 22.25” X 22”

Master Outer Weight

38.25 Kg or 84.33 lbs

Rated Cut Type

Strip

Rated Particle Size (mm)

5.8mm (7/32”)

Rated Sheets Capacity

(sheets)

Rated Paper (g/m²)

Rated Throat Width

9.5” (240mm)

Rated Speed (marketing)

16 FPM

Speed (1 sheet, cold state)

2-3 seconds

Speed (50% Capacity)

2-3 seconds

Speed (Capacity)

2.5-3.5 seconds

Rated Duty Cycle

Continuous

Rated Daily Use

10,000 passes (paper), 200 Credit Cards, 10 CDs

Voltage

120 V

220-240 V

Rated Frequency

60Hz

50Hz

Rated Amperage

Rated Wattage

700 W

Motor Type

Induction (2 pole)

PRODUCT INFO

C-225i

Country Version

Korea

China

Product Size (H X W X D)

785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”

Product Weight

34.75 Kg or 76.6 lbs

Quantity per Master

Master Outer Size (H X W X D)

902mm X 565mm X 558mm or 35.5” X 22.25” X 22”

Master Outer Weight

38.25 Kg or 84.33 lbs

Rated Cut Type

Strip

Rated Particle Size

5.8mm (7/32”)

Rated Sheets Capacity

(sheets)

Rated Paper (g/m²)

Rated Throat Width

9.5” (240mm)

Rated Speed

16 FPM

Speed (1 sheet, cold state)

2-3 seconds

Speed (50% Capacity)

2-3 seconds

Speed (Capacity)

2.5-3.5 seconds

Rated Duty Cycle

Continuous

Rated Daily Use

10,000 Sheets, 200 Credit Cards, 10 CDs

Voltage

220-240 V

Rated Frequency

60Hz

50Hz

Rated Amperage

Rated Wattage

700 W

Motor Type

Induction (2 pole)

Model 225Ci

Model 225Ci is a Cross-cut shredder with the listed characteristics:

PRODUCT INFO

C-225Ci

Country Version

Product Size (H X W X D)

785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”

Product Weight

40.68 Kg or 89.7 lbs

Quantity per Master

Master Outer Size (H X W X

902mm X 565mm X 558mm or 35.5” X 22.25” X 22”

Master Outer Weight

42.45 Kg or 93.6 lbs

Rated Cut Type

Cross

Rated Particle Size (mm)

3.9mm X 38mm or 5/32” X 1-1/2”

Rated Sheets Capacity

(sheets)

Rated Paper (g/m²/lbs.)

20lbs

Rated Throat Width

9.5” (240mm)

Rated Speed

16 FPM

Speed (1 sheet, cold state)

3-4 seconds

Speed (50% Capacity)

4-5 seconds

Speed (Capacity)

5-6 seconds

Rated Duty Cycle

Continuous

Rated Daily Use

5,000 Sheets, 200 Credit Cards, 10 CDs

Voltage

120 V

220V –240V

Rated Frequency

60Hz

50Hz

Rated Amperage

Rated Wattage

700 W

Motor Type

Induction (2 pole)

PRODUCT INFO

C-225Ci

Country Version

Product Size (H X W X D)

785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”

Product Weight

40.68 Kg or 89.7 lbs

Quantity per Master

Master Outer Size (H X W X

902mm X 565mm X 558mm or 35.5” X 22.25” X 22”

Master Outer Weight

42.45 Kg or 93.6 lbs

Rated Cut Type

Cross

Rated Particle Size (mm)

3.9mm X 38mm or 5/32” X 1-1/2”

Rated Sheet Capacity

Rated Paper (g/m²)

Rated Throat Width

9.5” (240mm)

Rated Speed

16 FPM

Speed (1 sheet, cold state)

3-4 seconds

Speed (50% Capacity)

4-5 seconds

Speed (Capacity)

5-6 seconds

Rated Duty Cycle

Continuous

Rated Daily Use

5,000 Sheets, 200 Credit Cards, 10 CDs

Voltage

100 V

220V –240V

220-240 V

220V –240V

Rated Frequency

50Hz/60Hz

50/60Hz

50Hz

Rated Amperage

Rated Wattage

700 W

Motor Type

Induction (2 pole)

Model 225Mi

Model 225Mi is a Micro-cut shredder with the listed characteristics:

PRODUCT INFO

C-225Mi

Country Version

Product Size (H X W X D)

450 X 435 X 745mm or 17-3/4” X 17-1/8” X 29-3/8”

Product Weight

41.0 Kg or 90.4 lbs

Quantity per Master

Master Outer Size (H X W X

561 X 570 X 905mm or 22-1/8” X 22-7/16” X 35-11/16”

Master Outer Weight

46.3 Kg or 102.1 lbs

Rated Cut Type

Micro Cut

Rated Particle Size (mm)

2 X 12mm or 5/64” X 15/34”

Rated Sheets Capacity

(sheets)

Rated Paper (g/m²/lbs.)

20lbs

Rated Throat Width

9.5” (243mm)

Rated Speed

16 FPM

Speed (1 sheet, cold state)

3-4 seconds

Speed (50% Capacity)

4-5 seconds

Speed (Capacity)

5-6 seconds

Rated Duty Cycle

Continuous

Rated Daily Use

4,000 Sheets, 200 Credit Cards, 10 CDs

Voltage

120 V

220V –240V

Rated Frequency

60Hz

50Hz

Rated Amperage

Rated Wattage

700 W

Motor Type

Induction (2 pole)

PRODUCT INFO

C-225Mi

Country Version

Product Size (H X W X D)

Product Weight

450 X 435 X 745mm or 17-3/4” X 17-1/8” X 29-3/8”

Quantity per Master

41.0 Kg or 90.4 lbs

Master Outer Size (H X W X

Master Outer Weight

561 X 570 X 905mm or 22-1/8” X 22-7/16” X 35-11/16”

Rated Cut Type

46.3 Kg or 102.1 lbs

Rated Particle Size (mm)

Micro Cut

Rated Sheet Capacity

2 X 12mm or 5/64” X 15/34”

Rated Paper (g/m²)

Rated Throat Width

20lbs

Rated Speed

9.5” (243mm)

Speed (1 sheet, cold state)

16 FPM

Speed (50% Capacity)

3-4 seconds

Speed (Capacity)

4-5 seconds

Rated Duty Cycle

5-6 seconds

Rated Daily Use

Continuous

Voltage

4,000 Sheets, 200

Credit Cards, 10 CDs

4,000 Sheets, 200

Credit Cards, 10

CDs

4,000 Sheets, 200

Credit Cards, 10

CDs

4,000 Sheets, 200 Credit

Cards, 10 CDs

Rated Frequency

120 V

220V –240V

Rated Amperage

60Hz

50Hz

Rated Wattage

Motor Type

700 W

Safety

When servicing a shredder, observe the following safety precautions:

Never put a hand, fingers, or foreign objects into the paper feed slot or throat.

Keep all loose articles of clothing, ties, jewelry, long hair, or other loose objects away from

the paper feed slot.

Always turn off and unplug the power cord at the wall outlet before doing any work on a

shredder.

Use only the specified replacement parts. (See the Parts manual).

Wall Mounting

The 225i and 225Ci shredders include a wall mounting kit (PN 31742). This kit is used to

secure the shredder to a wall to comply with UL 60950 stability requirements. The wall

mounting kit contains a spacer that allows the shredder to be mounted slightly away from the

wall for proper ventilation. (Note: This is optional for the end user)

General Maintenance

The shredders are designed to perform consistently with a minimum amount of maintenance.

This section contains recommendations for external and internal cleaning, inspection, and

lubrication.

External Cleaning

Clean the exterior of the shredder with a soft cloth. Moisten the cloth with a mild solution of

detergent (such as dish-washing liquid) and warm water. Use detergent sparingly to avoid

contact with electrical parts.

Do not use flammable synthetic oil, petroleum-based products, or aerosol lubricants of any

kind. Do not use chemical cleaners, solvents, or aerosol sprays to clean the exterior of

the shredder.

Internal Cleaning

The shredder does not require periodic internal cleaning. However, when the shredder is

being serviced perform the following maintenance tasks:

Remove any paper strips or pieces that may have collected around the cutting assembly.

If lubricated parts are dusty; wipe away the dust with a soft cloth.

Use a small brush or vacuum to remove dust from the non-lubricated surfaces such as

the motor, cutting assembly, housing, and wiring.

Do not use chemical cleaners, solvents, or aerosol sprays to clean the interior of the

shredder.

Inspection

When the shredder is being serviced, visually inspect it for defects such as loose screws,

loose terminals and connectors, and any other issues you may notice.

Correct any defects and test before returning the shredder to the customer.

Operation

The control panel on the housing top consists of the control panel switch, indicator LEDs,

and sheet capacity LEDs.

Power Turns on the shredder and illuminates the power LED.

Forward Runs the shredder in forward mode. Press and hold to activate.

Reverse Runs the shredder in reverse mode. Press and hold to activate.

AUTO Runs the shredder in automatic-start mode and illuminates the Auto LED below the Sheet Capacity

LEDS on the housing top.

Control Panel Touchpad

Reverse

Forward

Power

Auto

Indicator LEDs

The 225i, 225Ci, and 225Mi have five indicator LEDs on the housing cover.

General Indicators Color C-225i C-225Ci

Over Heat Red No No

Door open Red Yes Yes

Bin Full Red Yes Yes

Remove Paper Red Yes Yes

SafeSense Yellow Yes Yes

The indicator PC board that operates the LEDs is located on the inside of the housing cover.

oIf an indicator LED fails, replace the universal control PC board assembly.

Troubleshooting LEDs

Overheat- The motor has reached the thermal cut out temperature (end of duty cycle).

Door Ajar- Cabinet door is open. Close door.

Bin Full- Waste bin is full. Empty waste bin.

Remove Paper-Shredder is jammed (e.g., paper capacity exceeded).

Safe Sense- Turns shredder off when a hand or object touches the safe sense sensor bar

located around the paper entry slot. Remove hand or object.

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