FeelHEY HEY Bracelet User manual
HEY Bracelet
Manual
04-2020
FeelHey Hey Bracelet Manual 04-2020
Contents
1.
GETTING STARTED............................................................................................................................3
2.
WHAT’S IN THE BOX..........................................................................................................................4
3.
WEARING YOUR HEY BRACELET....................................................................................................5
4.
CHARGING YOURHEY BRACELET .................................................................................................6
5.
DOWNLOADING THEHEY APP......................................................................................................... 7
6.
OPENING THE HEY APP FOR THE FIRST TIME...............................................................................8
6.1
HEYACCOUNT SETUP.................................................................................................................................................8
6.2
PAIR YOUR HEYBRACELET WITH YOUR SMARTPHONE........................................................................................8
6.3
CONNECT WITH ALOVED ONE....................................................................................................................................9
7.
THE HEYAPP MENU........................................................................................................................ 10
7.1
TIMELINE.......................................................................................................................................................................10
7.2
BRACELET ...................................................................................................................................................................11
7.3
ACCOUNT.....................................................................................................................................................................13
8.
SENDING AND RECEIVING TOUCHES........................................................................................... 16
9.
TROUBLESHOOTING YOURHEY BRACELET .............................................................................. 17
10.
REGULATORY ANDSAFETY NOTICES....................................................................................... 19
FeelHey Hey Bracelet Manual 04-2020
1.
Getting started
Welcome to FeelHEY; the best way to stay in touch with the people that you
care about.
Inthis document we will:
•Help youset up your HEY account
•Help youpair your HEY Bracelet to your smartphone
•Help you connect to another HEY account.
•Explain the HEY app and its features
You can view our privacy policy at:
http://www.feelhey.com/privacy-policy
FeelHey Hey Bracelet Manual 04-2020
2.
What’s in the box
The HEY Bracelet box set contains:
2x HEY Bracelets in either black or white
2x Micro USB cable for charging in either black or
white
1x Quick Start Guide
The HEY bracelet single box contains:
1x HEY Bracelet in either black or white
1x Micro USB cable for charging in either black or
white
1x Quick Start Guide
FeelHey Hey Bracelet Manual 04-2020
3.
Wearing your HEYBracelet
Touches from your loved one feel the best when you wear your HEY
Bracelet snugly around your wrist. HEY bracelet was designed to fit
around wrists with a circumference of about 13,5cm to 20,5cm.
If you experience any discomfort while wearing your HEY Bracelet remove
the bracelet immediately. For more information see:
http://www.feelhey.com/faq
FeelHey Hey Bracelet Manual 04-2020
4.
Charging your HEYbracelet
Charge your HEY Bracelet using the Micro-USB cable in the box.
The first time you charge your Hey Bracelet, we recommend
charging it overnight for approximately 12 hours.
Thereafter, charging your HEY Bracelet will take approximately 30
minutes - 1 hour.
Before using the Hey Bracelet for the first time, please charge it
fully.
A fully charged HEY Bracelet can last up to 1 week.
Note: the actual battery life depends on environmental factors and
specific usage, because of this; battery life may vary.
To charge your HEY Bracelet:
1.
Plug the supplied USB cable into a computer or UL-certified
USB wall charger with a USB Type A port.
2.
Carefully pull back the rubber cover from the underside of your HEY
bracelet to reveal the Micro-USB charging port.
Note: the rubber cover should remain attached to your HEY
Bracelet.
3.
Plug the Micro-USB end of the supplied USB cable into the
underside of your HEY bracelet to begin charging.
Your HEY Bracelet will not send or receive touches while charging.
Touches will still be logged in your app Timeline.
FeelHey Hey Bracelet Manual 04-2020
5.
Downloading the HEYapp
HEY Bracelet works with the free HEY app on iOS and Android
smartphones. If you have an iPhone, you can download the HEY app in
the Apple App Store. If you have an Android smartphone you can
download the HEY app in the Google Play Store.
Note:
•Make sure you have an active Internet connection on your
smartphone.
•If you don’t have an account with the app store for your smartphone
you will be required to create one before you can download and
install the app.
FeelHey Hey Bracelet Manual 04-2020
6.
Opening the HEY app for the first time
Once you have installed the HEY app on your smartphone, tap to open it.
Steps:
1. Set set up your HEY account in the HEY app
-You have to do this before you can pair your HEY Bracelet.
2. Accept notifications from the Hey app.
-You need to accept notifications in order for the HEY app to
function.
3. Optional: give the HEY app access to location features of your
device.
-You can choose to accept if you want to use the location features
of the HEY app. You can change this setting later in the app.
6.1
HEY Account Setup
1.
Tap ‘Get Started’.
2.
You will be asked to charge your HEY bracelet for at least 30
minutes so that it has sufficient battery power to pair with your
device. We recommend charging it fully for at least 12 hours the
first time.
FeelHey Hey Bracelet Manual 04-2020
-See 4. Charging your HEY Bracelet for instructions on how to
charge your HEY bracelet. You can set a timer in the app to keep
track of charging. You can toggle the timer on or off with the
slider.
3.
Tap ‘Continue’.
4.
Read the HEY app terms of use. You can review the terms of use
here: https://feelhey.com/pages/terms-conditions
5.
Tap ‘I agree’ to continue.
FeelHey Hey Bracelet Manual 04-2020
6.
Next, you will be asked to create a HEY account by filling out:
-Your first name. This will be visible to the person you connect
with.
-Your last name.
-Your email address. Make sure you use a valid email address
that you have access to.
Note: your email address cannot be changed after you have
created your account.
-A password. To create a safe and secure password, make sure
your password contains at least 8 characters and contains at
least 1 uppercase, 1 numeric, and 1 special character.
You will be asked to enter your password a second time to verify.
7.
Tap ‘Create account’
8.
We will send an e-mail to the email address you provided. Go to
your inbox and click the ‘verify’ button in the email.
-Didn’t receive an email? Check your spam box or tap the ‘Resend
email’ button in the HEY app to send the verification email again.
9.
The HEY app will confirm that your account has been verified.
10.
Tap ‘continue’.
-Your HEY account is now ready!
11.
Pair your HEY Bracelet with your smartphone
12.
Tap ‘Let’s connect’
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