FARONICS INSIGHT - TEACHER User manual

ESSENTIAL Connection ControlCOMPREHENSIVE Lab Control

Teacher Quick Start Guide

Technical Support

Every eﬀort has been made to design this soware for ease of use and to be problem free. If problems

are encountered, contact Technical Support:

Email:support@faronics.com

Phone:800-943-6422 or 604-637-3333

Hours: 7:00am to 5:00pm (Paciﬁc Time)

Contact Information

We b :www.faronics.com

Email:sales@faronics.com

Phone:800-943-6422 or 604-637-3333

Fax: 800-943-6488 or 604-637-8188

Hours: 7:00am to 5:00pm (Paciﬁc Time)

Address: Faronics Technologies USA Inc.

Suite 170 – 2411 Old Crow Canyon Road

San Ramon, CA 94583

USA

Faronics Corporation

620 - 609 Granville St.

Vancouver, BC V7Y 1G5

Canada

About Faronics

Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT

environments. Our products ensure 100% workstation availability, and have dramatically impacted the

day-to-day lives of thousands of information technology professionals. Fueled by a customer-centric

focus, Faronics’ technology innovations beneﬁt educational institutions, healthcare facilities, libraries,

government organizations and corporations.

Last modiﬁed: April, 2010.

Anti-Executable, Faronics Device Filter Mac, Faronics Power Save, Faronics Power Save Mac, Faronics

Insight, Faronics System Proﬁler, User Refresh Mac and WINSelect are trademarks and/or registered

trademarks of Faronics Corporation.

All other company and product names are trademarks of their respective owners.

Introduction

e following guide is meant to provide quick reference for teachers new to using the Insight Console.

For information on the set up and conﬁguration of Insight, consult the Insight user’s guide.

Using Insight

Using the Teacher Computer

On the teacher computer, there is small Insight icon in the taskbar. e taskbar is located in the bottom

right corner of the computer screen.

A double click on this icon opens the Insight Console. A right-click on this icon opens the Insight

menu. Use this menu to control the key features of Insight.

User Interface Tips

Most of the features that the teacher uses everyday are accessible from the Insight taskbar menu.

Some of the more advanced features are available in the Insight Console. All of the critical features are

grouped under one of ﬁve menu items: Demonstrate, Monitor, Restrict, Administer and View.

Listed below are some tips about using the Insight Console:

Insight Toolbar Buttons

To use a feature in Insight, select the student or students and click the Insight toolbar button that

corresponds to the desired feature. e button will depress and change to a lighter color. To stop using

that feature, click the button again. Some of the Insight toolbar buttons have a small arrow to the right

of the button. Click on the arrow to access additional options for that feature.

Activating Web and Application Limiting

Web and Application limiting must be conﬁgured before they can be activated.Conﬁgure these features

in the Options menu and then turn them on through the menus or the toolbar.

Right-click

In the Insight console, access advanced features by right-clicking on a student computer in either the

Detail or umbnail view.

Implicit All Selection

If no students are selected, there is an implied all selection when activating key features like Blank

Screens or Show Teacher. If no students are selected and the teacher clicks the blank screens toolbar

button, all of the student screens are blanked.

Refresh Screen

Pressing F5 or the menu item View followed by Refresh will refresh the console list by initiating a

discovery of student computers.

Sorting

By default, the detail view is sorted alphabetically by the Login Name column. Click on any of the other

column headings and the list will re-order alphabetically on the selected column.

Insight Taskbar Menu

A right-click on the Insight icon in the taskbar brings up a menu that contains the features most

teachers use every day.

Using the Insight Toolbar

Show Teacher’s Screen Full Screen or Windowed

e teacher’s screen can be shown to all students on the same teacher channel.

Select between a full screen or a windowed show mode. In full screen mode, the

teacher’s screen takes over the entire student’s screen and disables each student’s

mouse and keyboard.

In Windowed mode, the teacher’s screen appears in a window on the student’s

machine. e students can re size the window and follow along with the teacher.

is command is also available in the Demonstrate menu.

Show a Student’s Screen

To show a student’s screen to other students select that student and click the Show

Student button. While the button is enabled, the selected student controls their

machine and their screen will be shown to rest of the students in the class.

is command is also available in the Demonstrate menu.

Student Voting

Ask yes/no and multiple choice questions from the Insight console and view in real-

time how many students have responded and how they responded.

is command is also available in the Demonstrate menu.

Testing

Teachers can create tests with a maximum of 100 questions.e questions can

be of True/False or Multiple Choice. Teachers can add graphics in .jpg, .png,

.gif and .bmp format. To access the Test Builder, click Demonstrate>Create

Test or by clicking the drop-down on the Testing icon on the toolbar.

Co-Browse

Teachers can launch the browser, go to a web site and the same website

is displayed on the Student computer. To activate Co-Browse, click

Demonstrate>Co-Browse the Internet. Launch the browser on the Teacher

console and go to a website. A browser is automatically launched on the

Student computer and the same website is displayed.

Run Program

Use this feature to run an application or a Web site on student computers. is can

be quite useful for younger students who have trouble navigating to a speciﬁc web

address or starting a speciﬁc application.

is command is also available in the Demonstrate menu.

Remote Control

Take control of selected student workstations. Remotely use the mouse and

keyboard on the selected student’s computer. While only a single workstation

is displayed actions performed by the teacher will occur over each selected

workstation exactly the same. With Insight, the teacher can control a computer

at the login prompt. In order to send the Ctrl-Alt-Del command to a computer

during remote control, click on the Monitor followed by Send Ctrl-Alt-Del menu

item.

is command is also available in the Monitor menu.

View All (Monitoring)

View up to 256 student machines at the same time. Every student’s screen will

appear as a thumb-nail in the Insight console.

is command is also available in the View menu.

Student Screen Snapshot

Save a student’s screen to a standard graphic ﬁle (.bmp) by clicking on the Snapshot

button.

is command is also available in the Monitor menu.

Send a Message

Send a message to any or all students. is is oen an eﬀective way to get a distracted

student back on task.

is command is also available in the Monitor menu.

Blank Screens

Blank all student screens on the teacher channel and disable all student keyboards

and mouse devices. Change the text that appears on the student screens when they

are blanked by clicking on the Options button in the Teacher tab.

is command is also available in the Restrict menu.

Limit Student Web Browsing

Temporarily disable all or selected student access to the internet. Selecting Block

all web browsing prevents students from accessing any Web site through any

browser. is option also temporarily disables e-mail clients and popular instant

messengers.

Choosing to Allow or block the following web sites allows the teacher to specify lists

of Web sites the students are allowed to, or prohibited from visiting. is feature

only supports Internet Explorer and will not function on other browsers.

is option must be conﬁgured in the Options dialog and then turned on by clicking

the Limit Web button or Restrict menu item. While the Internet is disabled, an icon

on both the teacher and the student computer indicates that the web is disabled.

Conﬁgure whether or not the students should see the web limiting warning. e

warning is a pop up dialog.

is command is also available in the Restrict menu.

Limit Student Applications

Temporarily disable all or selected student access to speciﬁed soware applications.

is must be conﬁgured in the Options dialog and then turned on by clicking the Limit

Applications button or through the Restrict menu. Teachers can save and load allowed

or blocked application lists.

is command is also available in the Restrict menu.

Limit Printing

Limit access to any printers connected to student workstations. Selecting this toolbar

command displays the disabled printer icon in the student machine’s taskbar and the

same icon in the status column in the teacher console.

is command is also available in the Monitor menu.

Shutdown, Logoff, Restart

From the console, shutdown, logoﬀ or restart selected student machines. Also, power

on computers remotely using Wake-On-LAN technology.

is command is also available in the Administer menu.

Options

Clicking on the options toolbar button opens the Insight options menu which is used

to conﬁgure the settings for both student and teacher machines.

Class List

Insight Teacher consoles that have the One2One utility will ﬁnd the options toolbar

button replaced by the Class List toolbar button. When this occurs the Options menu

can be accessed by opening the Administer menu and selecting Options.

When the One to One feature is installed, the class list toolbar button allows teachers

to compare a saved list of students against the students being monitored in the current

Insight session.

is saved list can be opened to identify students that have le, or have joined the

Insight classroom.

Absent students (students that were in the saved list but not present during the current

Insight session) can be removed from the saved list.

New students (students present in the current Insight session but not in the saved list)

can be added to the saved list.

Using the Insight Options Menu

Use the Insight Options menu to conﬁgure Insight settings for the teacher and student machines.

While most of these options are accessible from the Insight toolbar, there are others that are only in the

options menu. e following section outlines the available features for each option tab.

Insight Teacher

In the Show teacher section of the Teacher tab there are options for displaying the teacher’s screen

on student workstations. Choosing full screen means the teacher’s screen occupies the entire student

workstation screen. Windowed allows the students to have multiple windows on screen as well as the

teacher’s.

In the Blank Screens Message section of the teacher tab enter the message to display when the Blank

Screen feature is activated. is message can be any text.

Using the Student Computers

Insight is conﬁgured to run in the background on student computers. All of the functionality is

controlled at the teacher computer, which enables the teacher to control how it is used.

Insight Student Icon

On the student computer, there is small Insight icon in the taskbar. e taskbar is located in the bottom

right corner of the computer screen.

Pausing the cursor on this icon displays the Teacher Channel the student computer is being monitored

by. Also displayed is the Insight version number as well as the IP address.

If a student single clicks on this icon they can request help from the teacher. A small question mark is

displayed in the console indicating that student has a question. e question mark goes away when the

teacher chats with the student or uses the menu Clear Student Question.

If a student double clicks on this icon, it will bring up the student ﬁles folder where the Send/Collect

ﬁles feature stores ﬁles.

Insight does not allow a student to mischievously unload the soware or disrupt the classroom by

unplugging the network cable.

One2one on the Student Computer

If the One2One application is installed on a student computer, that computer can switch between

Teacher Channels without restarting. is is ideal for laptops and mobile computer labs.

When One2one is installed, click on the Insight taskbar icon. e following menu appears:

If Change to a new class is selected, the computer can join a new Teacher Channel through the following

dialog.

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