Famag IM-5S User manual
Famag User Manual
Professional Spiral Dough Mixers
Models IM-5/8/10
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Table of Contents
1: Features & Warnings Pg. 3
2: Connections & Installations Pg. 3
3: Operating Instructions Pg. 4
4: Mixing & Kneading Pg.
: Cleaning Pg.
6: Maintenance Pg. 6
7: Specifications Pg. 7
8: Parts Diagram Pg. 8
9: Parts List Pg. 9
10: Troubleshooting Pg. 10
11: Warranty Pg. 14
12: Service Pg. 14
13: Declaration of Conformity Pg. 1
1.0 Construction Features
The spiral mixer is a device suitable to mix and knead flour ingredients to prepare various foods (bread, cookies, pizza,
etc.). The supporting structure is made of carbon steel sheet and powder coated. The mixer includes a bowl and spiral
dough hook made in compliance with sanitary regulations and of 18/10 stainless steel AISI 304.
The mixer includes start, stop, forward and backward functions. Further, the electrical system is made in compliance
with the current safety regulations, and includes suitable fixed and movable guards to prevent user contact.
Warnings
-Read this instruction manual in its entirety before powering up the machine.
-Use of this appliance requires supervision by an adult person capable of maneuvering the
equipment, or seek assistance to team-lift.
-Work only with all provided protections and keep hands away from moving parts.
-Do not remove or change the safety and protection devices of the machine.
-Do not use the machine for uses other than those described by the manufacturer.
-Before cleaning, stop the machine and disconnect the power plug from its source.
-Do not allow unauthorized personnel to power up or repair the machine.
-Do not leave the machine unattended while in use.
-Always keep all body parts and loose or dangling clothing away from moving parts.
-The power supply must be provided with a circuit breaker upstream of the main switch and
supplied with suitable grounding installation.
-Any tampering by the user releases the manufacturer from all responsibility and makes the
user himself/herself solely responsible for any mishap.
2.0 Connections and Installation
Premises for the installation
WA NING! Following international regulations, a manual or automatic switch must
be provided on the device to which you
can directly connect the wires of the power cable to disconnect the equipment from the network.
The main switch must be near the device and must be easily accessible.
Observe all accident prevention regulations during installation.
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Installation
This mixer was designed to work with ingredients intended to prepare food; use of the equipment is only for its
specific purpose as described in this manual.
Unwrap the equipment from the transportation packaging.
It's necessary to use sufficient liquid in the mixture to not overload the motor of the appliance due to excessively thick
dough.
The manufacturer accepts no responsibility for any damage caused by improper use of the appliance by untrained
personnel or failure to comply with the instructions in this manual.
Electric Connection
Supplied voltage must match the requirements stated on the device specification plate.
The connection of the device must be carried out by authorized and qualified personnel.
Electrical supply must comply with local electrical codes.
Do not touch any parts under voltage.
Do not use the mixer if the power cable is defective.
Faulty cables or plugs must be replaced immediately by authorized personnel.
Do not let the power cable contact with liquids, sharp edges, or other hazards.
Do not pull the plug by the cable, and do not handle it with wet hands.
The manufacturer requires that the electrical line of machine power is provided with (upstream of the machine itself)
protection through the residual-current device, coordinated with the general grounding system per local and national
regulations in force.
For installation, refer to the electrical regulations of the United States or other
country of installation.
3.0 Operating Instructions
Clear and clean: Remove all foreign objects from inside the bowl and clean the inside of the bowl, the dough hook
and the breaker bar for initial use.
Power: Confirm that your power outlet is live, and plug the machine into power.
Bowl locking (for the IM- /8/10 with tilting head and removable bowl): To lock the bowl onto the base, grip the locking plate
by its rubber edge and turn it counter-clockwise until it locks. Turn clockwise to unlock.
Locking the head: To lock the mixer’s head down, push the head all the way down so there's zero gap between the head of
the mixer and the body, and firmly tighten the head set-screws on both sides of the head. If only one screw is tight and the
other is loose, the mixer may make a clanking noise. To change the locked rotational position of each set screw (optional),
first set the screw, pull outward on its lever portion, turn to the desired position, and release.
Start/Stop Switches: There are two buttons on your Famag mixer for controlling the direction of both the dough hook and
bowl. The left arrow button moves the spiral hook in a downward motion, and the right arrow button moves the hook in an
upward motion. The left arrow button can be referred to as the “forward” direction while the right arrow button can be
referred to as the “reverse” direction. (Note: Earlier uni-directional models have only one start button and one stop button.)
Some users incorporate ingredients with the spiral hook turning in an upward motion, to reduce the amount of oxygen
incorporated into the ingredients, and then switch to a downward motion to knead the dough. Others users prefer to mix with
the hook turning in a downward motion from start to finish.
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To start the mixer, be sure the head set-screws are tightened and the bowl guard is lowered, then press either arrow-button
to start the mixer. To stop, press the red button.
Speed Control: The rotary switch located beside the start/stop switches controls speed.
4.0 Mixing and Kneading Suggestions
First, make sure there are only food ingredients in the bowl and no foreign objects that could cause damage to the
machine.
Mixing high hydration dough in all models: In the initial stage of mixing, bring your dough to about 60% hydration and
then let the dough develop enough that it pulls away from the sides of the bowl, cleans the bottom of the bowl, and creates a
donut shape around the dough hook and breaker bar. This typically takes 4-6 minutes on a medium-low speed. Then slowly
pour the remaining water in as the dough is kneading.
Speeds and kneading time for all models: Kneading on a low speed (speeds 2-4) for 4 to 6 minutes is a good place to
start for many recipes, then increase to a higher speed to finish the gluten development (speeds 6-8). Experiment from there
to find what works best for your recipe. The beauty of the variable speed is that it gives you a wide range of options for a
variety of doughs.
Dough temperature for all models: Depending on your kneading time and speed, you might find the dough gets
a little warmer than you'd like. To develop cooler dough, use chilled water and/or flour. If using fresh-ground flour,
let it cool to room temperature, or chill it, before use.
Note: If the bowl guard is lifted during the working cycle, rotation of the appliance immediately stops. To restart, lower
the guard and press the start button again.
At the end of the working cycle, disconnect from power and clean the equipment, including the bottom end of the bowl
sensor on tilting-head models. The sensor is mounted in the underside of the mixer’s head, above the bowl’s rim at
the back of the bowl. Flour or dough on the bottom of the bowl sensor or on the rim of the bowl will stop the mixer from
running.
Avoid storing any non-food items in the mixer’s bowl, as they may damage the machine when started.
5.0 Cleaning the machine
Before the first use, wipe down the bowl, hook and exterior of the machine with a damp cloth.
Warning! Do not wash the appliance externally with direct water jets, to prevent any penetration of the electrical
system, which could cause damage and compromise function.
Clean the appliance immediately after mixing dough to prevent mixing residues from becoming solid and difficult to
remove, as well as possibly causing rusting. Note that no stainless steel is rust-proof, only resistant to rust, so
reasonable care must be taken including not allowing food (particularly food including salt) to remain in contact after use.
Do not use cleaners or brushes that are abrasive, or steel sponges, to clean as the friction on stainless steel may cause
deposition of ferrous particles which could oxidize and cause rust spots.
Removable bowls are dishwasher safe.
Particular care should be taken to keep both the rim of the bowl and the bottom end of the bowl sensor clean on tilting-
head models (the bowl sensor is found under the head of the mixer), both after and during machine use. Flour or dough
in either of these areas can stop the sensor from “seeing” the bowl, causing the mixer to stop running (or later, not start)
until the areas are cleaned.
6.0 Maintenance
Your Famag spiral mixer is a serious kitchen machine that will produce exceptional dough in large quantities for years—and
likely for decades—with proper care. As with any such equipment, parts of your mixer need periodic inspection and
maintenance, and wear parts will eventually require replacement.
Some details are provided in this document, but it is essential to note that this document is only one part of your user
manual. The other part consists of instructional videos and other resources available only in the PHG Famag Use Video
Library on the Pleasant Hill Grain website. Those website resources are CRUCIAL for proper maintenance of your
investment. Following the directions in this part of the manual and in the videos will ensure that the user-maintenance
requirement of your Famag warranty is met.
The two most important aspects of your mixer that require regular inspection (and adjustment as needed) are the drive belts
in the base of the mixer, and the drive chain in the head of the mixer. The drive belts must be kept in proper tension. The
drive chain must be kept lubricated, and the dough hook sprocket must be adjusted to take up slack caused by natural
elongation of the chain, due to wear.
In addition to scheduled inspections, the drive belts and chain must be inspected immediately if the bowl or dough hook stop
turning or turn slower than usual, or at erratic speeds, or if unusual sounds come from the head of the machine. New sounds
that develop gradually might escape notice, but any kind of rattling, knocking, clattering or slapping sounds coming from the
head of the machine would mean a loose chain and require immediate inspection and adjustment.
Videos in the PHG Famag Use Video Library provide detailed, step-by-step instructions for each part of your machine,
including important techniques, tool recommendations, and key specifications for belt tensioning and chain replacement. We
recommend viewing all of the videos in the Library in your first week of Famag ownership. They’re packed with information
that will maximize your Famag experience and keep your mixer humming along in peak form for many years!
These service intervals apply to Famag mixers used domestically or commercially, respectively:
Belt and Chain Inspection Intervals for Home Users
First inspection at 6 months
Continuing inspections every 6-12 months depending on usage
Note: “Home Use” infers typical domestic usage. For higher-volume usage performed
in a home kitchen, you must follow the intervals for “Commercial Users”, below.
Belt and Chain Inspection Intervals for Commercial Users
First inspection at 4 days
Continuing inspections at least every 4 months
Following are three different ways to access the Famag Use Video Library:
1: Enter the web address into your web browser: 4phg.com/famag-mixer-video-library
2. O go to the footer of most any page on the PHG website, and under “Help & Info”, Click “Resources”, then scroll
down to the “Product-Use Libraries” section, and click “Videos for Famag IM- /8/10 Mixers”.
3. O scan this QR code:
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7.0 Specifications
FAMAG MIXE SPECS
Spiral Mixer
Dimensions
(inches)
Weight
Bowl
Capacity
Motor Speeds1Head
Grilletta
IM-5
19 x 10 x 15 66 lbs. 8.4 qts.
V: 110
W: 3 0
PH: 1
Variable Tilting or Fixed
IM-8 21 x 11 x17 77 lbs. 11. qts.
V: 110
W: 400
PH: 1
Variable Tilting or Fixed
IM-10 21 x 12 x17 81. lbs. 13.7 qts.
V: 110
W: 400
PH: 1
Variable Tilting or Fixed
Note: IM-5/8/10 have a 1 year commercial or 3 year home warranty.
Larger models have a 1 year commercial or home warranty.
1. The bowl and dough hook rotate at a ratio of 1:10 on regular speed models, and at a ration of 1:12-13 on
high hydration (HH) models. For a breakdown of the RPM of the bowl and hook at each speed, visit:
4phg.com/famag-mixer-rpm.
FAMAG DOUGH CAPACITIES AT
60% HYD ATION
Flour1Water Total Weight2
IM-5 6.8 lbs. / 3.1 kg 2 Q / 1.9 L 11 lbs. / kg
IM-8 11 lbs. / kg 3.2 Q / 3 L 17.6 lbs. / 8 kg
IM-10 13.8 lbs. / 6.3 kg 4 Q / 3.8 L 22 lbs. / 10 kg
Notes:
1. The flour used for these capacity tests was 00 durum wheat flour.
2. Heavier doughs can be mixed when the hydration level is higher than the
60% hydration formulas listed above.
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8.0 Parts Diagram
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9.0 Parts List
ef Part
1 Frame
2 Main Switch (Reversing) Outer Assembly
3 Bowl Bumper Disk
4 Speed Controller
Control Board
6 8x2 mm Flanged Socket Head Undercarriage Bolt
7 Speed Control Knob Assembly
8 Top Drive Shaft Bearing Support
9 6mm Flanged Nut
10 Drive Sprocket
11 8x8mm Set Screw for Drive Sprocket
12 3/8” Chain
13 Mixer Head Cover
14 4.2mm Self-Drilling Screw
1 8x20mm Set Screw for Dough Hook Sprocket
16 Dough Hook Sprocket
17 11x1 x3 mm Bearing
18 Dough Hook Support
19 8x16mm Stainless Washer
20 8x24mm Stainless Bolt
21 Shim for Bowl Feet
22 8x1 mm Bolt
23 Spiral Dough Hook
24 Bowl Guard
2 8x16mm Stainless Allen Screw
26 Variable Speed Control Board Harness
27 Breaker Bar
28 Bowl w/4 Feet
29 Bowl Spindle
30 Plate Stop Screw w/Sleeve
31 Recessed Socket Head Screw (6x10mm or 8x12mm)
32 14x20x47 Bearing
33 Bowl Drive Assembly Support
34 8mm Set Screw for Large Pulley
3 Pulley, Large
36 Drive Belt, Bowl
37 Drive Shaft
38 Bottom Drive Shaft Bearing Support
39 6mm Set Screw for Small Pulley
40 Pulley, Small
41 Drive Belt, Motor
42 Rear Cover
43 8mm Flanged Nut
44 Rubber Foot w/Screw
4 Single Phase Plug
46 Three Phase Plug
47 Single Phase Motor
48 Three Phase Motor
49 Bowl Guard Switch
0 Bowl Guard Grommet
1 Bowl Locking Plate, Bottom
2 Bowl Locking Plate, Top
3 Main Switch Inner Assembly
4 Bowl Sensor
Bowl Guard Rest
6 Screw for Bowl Guard Rest
7 Head Lift Assist Cylinder
8 Screw for Bowl Bumper Disk
9 Gap Guard
60 Head Lever, Set of 2
61 Bowl Foot
62 Cord Storage Bracket w/Screws
63 1 Amp Fuse
64 Sub Shaft with Pulley End
6 8x16mm Galvanized Washer
66 8x16mm Bolt
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10.0 Troubleshooting
IMPO TANT: Some parts of this section refer to resources in the online Famag Use Video Library at
www.pleasanthillgrain.com. Those resources are an essential part of the Famag User Manual and are necessary for complete
troubleshooting and maintenance. Following are three different options to access the Famag Use Video Library:
1: Enter the web address into your web browser: 4phg.com/famag-mixer-video-library
2. O go to the footer of most any page on the PHG website, and under “Help & Info”, Click “Resources”, then scroll
down to the “Product-Use Libraries” section, and click “Videos for Famag IM- /8/10 Mixers”.
3. O scan this QR code:
T OUBLESHOOTING GUIDE
WA NING: If any inspection or work inside the mixer needs to be done, the mixer must first be disconnected from
power. (Note that some internal diagnostic work for some potential issues must be done with power connected, and
all such work must be done only by an individual competent to do such work while avoiding contact with electric
power and moving parts.)
10.1 PROB EM: Rattling, knocking, or other irregular noises coming from mi er head:
◦(10.1.1) Drive chain in head of mixer may be too tight, or loose due to wear or sprocket mount slippage
▪Inspect chain and adjust to relieve tension or remove excess side-play. Either can create unusual noises.
▪See video #08 in the PHG Famag Use Video Library.
▪Famag mixers run exceptionally quiet overall, so it’s normal to hear the chain running and other sounds that
would be drowned out by loud motor or gear noise in other mixers.
10.2 PROB EM: Ringing or tinging noises coming from bowl area:
◦(10.2.1) Bowl Guard (over the top of the bowl) may be touching the bowl either constantly or intermittently
▪Replace the Bowl Guard Rest with SKU# GF8RT, the Nylon #2 Bowl Guard Disks (Pair). This retrofit will raise
the guard’s position off the bowl.
◦(10.2.2) Bowl may be touching a Bowl Side Gap Guard either constantly or intermittently
Bowl Side Gap Guards are vertically-mounted stainless steel strips designed to block hands from being caught
between the bowl and the mi er’s frame. If one has been bent out of shape, the turning bowl may contact it and
make noise. To correct, bend the Gap Guard back into correct position, or replace it.
10.3 PROB EM: Mi er is plugged in but motor doesn’t run when start switch is pushed.
◦(10.3.1) Bowl Sensor (For mixers with tilting heads): The bowl sensor is located just above the rim of the bowl
(when the mixer head is lowered).
NOTE: When a mi er doesn’t run, the problem is less often a defective part, and more often a need for
readjustment, or cleaning of the bowl sensor or bowl rim. Concluding prematurely that a part is defective can
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This manual suits for next models
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Table of contents
