Evo Elevation 40E User manual
R
ElevationTM 40E Plancha
High Performance Cooking Equipment
Operator’s Manual
Indoor Use Only
Rev- 01/2022
E514595
E470119
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Elevation™40E Plancha
CONTENTSCONTENTS
SAFETY WARNINGS 3
LIMITED WARRANTY 4-5
INTRODUCTION
What is Live-Action Display Cooking 6
A High Volume Plancha with Smart HeatTM Technology 6
About Evo America, LLC 6
EQUIPMENT FEATURES
Know Your Elevation™ 40E Plancha 7
CONTROL PANEL
Startup / Home Screen 8
Operation / Cooktop Status Screen 9
Administration Settings - Set Temperature Screen 10
MAINTENANCE
Cleaning - The Cooking Surface 11
Cleaning - Removing and Washing The Spillover Tray 12
Cleaning - Drip Pan 13
Cleaning - Stainless Steel Top, Side and Back Panels 14
TROUBLESHOOTING ISSUES
Display Screen Will Not Respond 15
The Display Appears Functional But There’s No Heat 15
The Fan Continues To Operate After The Unit Is Off 15
APPENDIX 1-3
#1 REQUIRED PLANCHA CLEANING AND MAINTENANCE SCHEDULE 16
#2 CLEANING THE COOKING SURFACE 17
#3 SPECIFICATIONS 18
Warranty Repair Service Provided By
Evo America, LLC
Please call 866-626-1802
Monday - Friday 8am-6pm PST
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Elevation™40E Plancha
FOR YOUR SAFETY - Storing Flammable Materials
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
WARNING - Do Not Misuse Equipment
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE
POSITIONING, INSTALLING, MAINTAINING OR SERVICING THIS EQUIPMENT.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.
THE UNIT WHEN INSTALLED, MUST BE ELECTRICALLY GROUNDED AND COMPLY WITH LOCAL CODES, OR IN THE ABSENCE OF LOCAL
CODES, WITH THE NATIONAL ELECTRICAL CODE.
Users are cautioned that maintenance and repairs must be performed by an Evo America, LLC Authorized Service Agent using
genuine Evo America, LLC Replacement parts. Evo America, LLC will have no obligation with respect to any product that
has been improperly installed, adjusted, operated or maintained in accordance with national and local codes or installation
instructions provided with the product, or any product that has its serial number defaced, obliterated or removed, or which
has been modied or repaired using unauthorized parts or by unauthorized service agents. The information contained herein,
(including design and parts specications), may be superseded and is subject to change without notice.
• This unit must be operated by a qualied person.
• DO NOT operate without reading this manual.
• DO NOT attempt to repair or replace any part of this appliance unless all main power supplies have been disconnected.
• DO NOT clean this appliance unless the power supply is disconnected.
• USE EXTREME CAUTION in setting up, operating and cleaning this appliance to avoid coming in contact with hot surfaces
(including parts). Wear suitable protective clothing or use proper utensils to prevent the risk of burns.
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers must be examined for damage before and during unloading. The freight carrier has assumed responsibility for its
safe transit and delivery. If equipment is received damaged, either apparent or concealed, a claim must be made with the
delivering freight carrier.
SAFETY WARNINGS
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Elevation™40E Plancha
LIMITED WARRANTY
Commercial Limited Warranty for the Elevation™40E Plancha
Evo Inc. warrants to the original commercial food service purchaser that the Evo Elevation™Plancha will be free from defects in material and
workmanship for a period of one (1) year from the original installation date, or 90 days after shipment, whichever is earlier. Evo’s obligation under
this warranty shall be limited to replacing or repairing, at its option, any part found to be defective within the specied warranty period. Any labor
expense or part failure incurred after the warranty period will be the responsibility of the end user.
This warranty is non-transferable and applies only to the original purchaser/owner to whom the Evo Elevation™Plancha was delivered. Any such
transfer shall void the warranty.
Cleaning and maintenance instructions are included in the Elevation™Operators Manual and Evo provided training material.
Service calls and/or part replacement resulting from lack of maintenance may not be covered under this warranty.
THIS WARRANTY DOES NOT COVERTHIS WARRANTY DOES NOT COVER
1. Damage, part failure or performance issues resulting from lack of maintenance as detailed in the Elevation™Operators Manual and Evo pro-
vided training material. Cost of repair calls scheduled by Evo during the warranty period and found to be resulting from lack of recommended
maintenance will be charged to the end user.
2. Any defect or cosmetic damage to cooktop or stainless-steel cabinetry due to or resulting from ordinary wear and tear, handling, abuse,
misuse or during installation.
3. Any damage resulting from voltage conditions, blown fuses, open circuit breakers or any other damage due to the inadequacy or interrup-
tion of electrical service.
4. Any unit from which the serial number has been removed or altered, or modications made by unauthorized service personnel.
5. Damages as a result of oods, winds, res, lightning, accidents, corrosive environment, improper installation or installation not in accordance
with local electrical codes.
Evo, or its suppliers, shall not be liable, directly or indirectly, under any circumstances for consequential or incidental damages, including, but not
limited to: (i) any loss of business or prots; and (ii) labor, material or other charges, claims losses or damages incurred or suffered from, in connec-
tion with or in consequence of the working upon, alteration, or repair of any such defective products or parts by persons or rms other than con-
tracted directly by Evo.
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Elevation™40E Plancha
Commercial Limited Warranty for the Elevation™40E Plancha
WHEN WARRANTY REPAIR IS NEEDED
How To Contact Evo
1. Call Evo directly at 503-626-1802 or Toll-free at 866-626-1802
Information Needed
1. Provide the Elevation™model and serial number
2. Provide as much detail as possible on the problem – what happened, when did the problem start
3. Provide any relevant pictures of damage or condition of unit
4. Provide phone numbers and email for site contact
5. Provide details on any special access or service company requirements that could prevent completion of a service
call
Evo will contact the site to obtain details and ask diagnostic questions, and Evo will schedule an authorized warranty
service provider. If determined necessary, Evo will send the required parts directly to the customer location to hold for a
technician.
LIMITED WARRANTY
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INTRODUCTION
What is Live-Action Display Cooking
Live-Action Display Cooking is performed by a chef in front of an audience where the chef creates theater and participation by engaging
people with the sights, sounds and avors of freshly prepared food. Every culture cooks foods in an open kitchen or outdoors where food
preparation is equal parts avor and entertainment, and the cooking equipment is as varied as our culture such as American barbecue,
French rotisserie and Brazilian churrasco, to Chinese wok and Japanese teppan cooking.
A High Volume Plancha with Smart HeatTM Technology
Of the thousands of variations of display cooking equipment a chef can employ, one of the most versatile cooking platforms is the heated
at plancha or teppan griddle plate. Unfortunately when used indoors, this style of griddle plate inevitably produces grease laden air
which is an undesirable byproduct that can be a health hazard to both the chef and the audience. The conventional way of dealing with
this issue is to install ventilation devices such as a grease hood above the griddle. This hood is connected to an air/grease duct that leads
to the outside, providing the air passage through which grease laden air can be removed by a suction motor (often installed at the end of
the air duct).
About Evo America, LLC
Evo was founded by innovative food people with a passion for cooking and entertaining. As a cooking equipment manufacturer, it’s
our love of connecting people around food that guides everything we do. Since 2001, we have built a full line of exceptionally energy-
efcient gas and electric, indoor and outdoor, commercial and residential, attop cooking equipment, all designed to create a social
cooking experience. Made in America, Evo equipment is the leading live-action display cooking equipment in the world and built to last a
lifetime. Our commercial cooktops are used by food service professionals and top chefs as a versatile cooking platform, and as a conduit
to communicate a fresh-prepared, farm-to-table message. Evo commercial equipment can be found at Whole Foods, Google, Apple,
Microsoft, Marriott, Sheraton, Hyatt, Hilton, and hundreds of other A-list companies. Our residential cooking appliances compliment indoor
and outdoor kitchens, and are used by thousands of consumers as a fun, healthy, and social way to cook for family and friends.
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Elevation™40E Plancha
EQUIPMENT FEATURES
Know Your Elevation™40E Plancha
Intuitive touch-screen control
for setting temperature presets.
Heavy gauge stainless-steel
food fence
Adjustable 4” equipment legs
to easily clean under plancha
Grease pan door with
large, 7 qt. capacity grease
collection pan
High efciency electric plancha
with dimensions measuring
28.5” x 40” (724mm x 1016mm)
Large drip rail surrounds 3
sides of plancha
208V, 3-Phase, 60AMP
dedicated electrical circuit
(45Amp maximum draw)
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Elevation™40E Plancha
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Elevation 40E Plancha
Revision: TCU 1.00.04
SCREEN PAGE 1
Evo, Inc. 20360 SW Avery Ct., Tualatin Oregom 97062 USA
Startup / Home Screen
System Version
Model Name
Evo America, LLC. Contact Detail
CONTROL PANEL
Power Button
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Elevation™40E Plancha
550
º
º
F
F
PRESET
HOT
SURFACE
SCREEN PAGE 2
COOKTOP STATUS
Heater Control
Indicator
Function #1
Main Power ON/
OFF Control
Function #3
FUNCTION
#1 Colored boxes indicate active individual
heaters (If the outlined boxes are white,
this indicates an inactive heater).
#2 Shows currently selected Preset
Temperature. There are two temperature
presets and a manual option available.
Raise and Lower buttons will only be
visible when using manual mode.
#3 Main Control button is used to place the
plancha into standby mode. This will stop
all heating functions.
#4 Clean Screen button is pressed before
cleaning the display screen.
#5 Shows Cold Surface if plancha cooking
surface is less than 125˚F.
#6 Used to return to the previous screen,
when available.
#7 Used to enter the SET TEMPERATURE
screen to change or select the PRESET
temperatures.
Preset Temperature
Indicator
Function #2
Back / Return
Button
Function #6
Operation / Cooktop Status Screen
CONTROL PANEL
Surface Temperature
Indicator
Function #5
Administration
Settings
Function #7
Clean Screen
Button
Function #4
COLD SURFACE
MANUAL
225 °F
--+
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Elevation™40E Plancha
HOT
SURFACE
SCREEN PAGE 6
SET TEMPERATURE
+
_
550
º
º
F
F
+
_
475
º
º
F
F
Preset
+
_
375
º
º
F
F
Manual
Preset
Administration Settings - Set Temperature
FUNCTION
#1 Select a Preset and set the temperature.
It is recommended to set temperature
presets for 1, 2, and Manual based on
menu plan.
#2 To increase temperature select the
“+”
button.
To decrease temperature select the
“-”
button.
#3 Press the back arrow icon to return to
the previous screen.
Use “+” or “-” to set
temperature.
Function #2
CONTROL PANEL
Select Preset 1, 2 or
Manual.
Function #1
PRESET 1 PRESET 2 MANUAL
COLD SURFACE
225 °F
--+
350 °F
--+
200 °F
--+
Back / Return Button
Function #3
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