Eureka NES215C User manual

Press the button at the base

of the hand vacuum grip and

insert the handle, make

sure it is all the way inserted

into the body of the vacuum.

You can insert flat nozzle

to extendthe distance.

Take out the part

Step 1: Unboxing

Step 2:Assembly

Attach the floor nozzle by inserting it into

the opening at the bottom of the dust cup.

Press firmly to secure in place.

Disclosing the box

To remove dirt from the dust

cup and filter, hold the

vacuum vertically. Depress

and hold button on top of the

vacuum to release the dust

cup as the shown.

Gently pull dust cupaway

from the hand vacuum grip

and remove thefilter

asshown.

Empty into waste container.

To maintain suction and

cleaning performance, you

can check pre-motor filters

regularly, if needed , pull it

out and clean with warm

water and a mild detergent,

the filter must be thoroughly

dried before put back.

Step 3:Maintenance

And Care- Emptying

and Cleaning

back

No. Question Answer

使用时需要注意地毯和地板的区别吗？

Do we need to pay attention to the difference between the

carpet and floor during use?

不需要, 地板和地毯都可以使用。

No. You can use it on the floor and on the carpet.

需要经常清理灰尘吗？

Does it require frequent cleaning of the dust cup?

需要，吸尘器使用后不清洁灰尘让其保留在尘杯和过滤网，如果机器长时间不使

用，尘杯和过滤网可能会滋生真菌或细菌，建议每次使用后清理一次尘杯和过滤

网,保持尘杯和过滤网的清洁。另外，机体进风口过滤海绵一个月检查并清理一

次，确保进风通畅。

Yes, If not clean the dust after using vacuum cleaner,the dust will retain in the dust

cup and filter screen. If the machine does not use for a long time, the dust cup and the

filter screen may be the breeding of fungi or bacteria, It is recommended to clean up

the dust cup and the filter screen after every using to keep the dust cup and the filter

screen clean. In addition, the air inlet filter sponge have to be checked and cleaned up

per month to ensure the smooth air flow.

什么时候需要清理灰尘？

When should I clean the dust cup?

1.吸尘器的吸力出现明显降低时

When the suction of the vacuum cleaner is reduced obviously.

2.每次使用后清理一次尘杯和过滤网

Clean the dust cup and filter after every using

3.机体进风口过滤海绵一个月需要检查并清理一次

Check and clean the inlet filter per month.

Q&A

back

No DO DON'T

DO empty the Dust Canister and clean the filters regularly

for optimal operation of the vacuum.

为使机器优化运行定期清理尘杯和过滤器。

DO NOT vacuum water, wet objects, liquids, ashes, hot coals,

cigarette butts, matches or any hot, smoking or burning

objects, etc.

不能用来吸水，湿的物体，液体，热煤灰，烟头，火柴等

燃烧的物体等。

DO keep hair, loose clothing, fingers, feet and body parts

away from openings or moving parts.

让头发，宽松的衣服，手指，脚及身体的其他部分远离

机器的运动部件。

DO NOT pick up flammable or combustible materials (i.e.

lighter fluid, petrol, kerosene, etc.) or use in the presence of

explosive liquids or vapor.

不能吸易燃物，不能在易燃易爆的液体或气体旁使用。

DO disconnect the appliance from the main supply before

connecting the flexible suction hose.

连接软管前断开电源。

DO NOT pick up toxic material (i.e. chlorine bleach, ammonia,

drain cleaner, etc.)

不能吸有毒物质。

DO turn off controls before you connect or disconnect the

appliance to or from the mains supply.

在连接和拆机器之前断开电源。

DO NOT vacuum Toner (for laser printer, copy machines etc.)

as there is a risk of fire and explosion.

不能吸调色剂。

DO disconnect the appliance from the power supply when

not in use, before changing the filters, cleaning the filters

or connecting / disconnecting the accessories.

在更换过滤器，清理过滤器，连接或断开配件前断开电

源。

DO NOT vacuum plaster, cement etc. as the filter can become

blocked.

不能吸石灰，水泥等，否则会使过滤器堵塞。

DO use only on dry, indoor surfaces.

在干燥的室内平面上使用。

DO NOT use the vacuum without all the filters fitted.

不能使用没有合适过滤器的机器。

DO use only as described in this manual. Use only

manufacturer’s recommended attachments.

按照说明书的描述使用，只用说明书中推荐的配件。

DO NOT store or use the appliance near high temperature

areas.

高温的地方不能使用或者放置机器。

Safety Directions--Do & Don't

DO Keep cord away from heated surfaces.

电源线远离热的表面。

DO NOT run over the power cord with the vacuum cleaner.

使用机器时不能碾压电源。

DO Keep all openings free of dust, lint. hair, and anything

that may reduce airflow.

让开口没有灰尘，线头，头发等能让气流减少的物体。

DO NOT use the vacuum cleaner if it is blocked. Turn off and

clear all blockages before continuing.

机器堵塞时不能使用，继续使用前要关闭机器清理堵塞物

。

DO use extra care when vacuuming on stairs.

在楼梯上使用机器要格外小心。

DO NOT use the vacuum cleaner with blocked filters. Clean or

replace filters before continuing. (refer to User Maintenance

section).

过滤器堵塞时不能使用机器，继续使用前应清理或更换过

DO keep your work area well lit.

保持工作区灯光明亮。

DO NOT use the vacuum cleaner if the appliance malfunctions,

abnormal noise, smell, smoke, is dropped or damaged in any

manner or any breakage is found during operation.

出现以下情形，不要使用机器：装配失灵，异音，发出气

味，冒烟。

DO store your appliance indoors in a cool, dry area.

机器放在室内凉爽干燥的地方。

DO NOT misuse the cord. Never pull the appliance by the cord

or pull to disconnect it from the outlet. Instead, grasp the plug

and pull to disconnect.

正确使用电源线。

DO ensure children and babies cannot play with plastic

bags or any packaging materials.

确保小孩不能用机器玩耍。

DO NOT use the vacuum cleaner to pick up large objects, hard

or sharp objects such as glass, nails, screws, coins, etc. that

are likely to cause damage.

不能吸大型的物体，坚硬的锋利的物体如玻璃，钉子，螺

丝，硬币等。

DO operate the appliance from a power source of the

same voltage, frequency and rating as indicated on the

product

identification plate. If this appliance is used by a third

party,

让机器按照标示牌上的电压，频率工作。

DO NOT Leave Unattended when plugged in and / or switched

on.

接通电源后不能离开机器。

DO supply the instruction manual with it. No liability can

be accepted for any damage caused by non-compliance

with

these instructions or any other improper use or

mishandling of appliance. This product has not been

designed for any uses other than those specified in this

manual.

DO NOT use vacuum cleaner if it has been dropped, damaged,

left outdoors, or dropped into liquid (water etc.)

机器滴出液体时不能使用。

DO NOT close door on cord, or pull cord around sharp edges

or corners.

不要将电源线夹在门里或者拖着电源线经过锐利边缘。

DO NOT handle the plug or vacuum cleaner with wet hands.

不要用湿的手接触插头。

DO NOT put any objects into openings.

出口处不能堵塞物体。

DO NOT use with any openings blocked and do not restrict

airflow.

不要使用任何开口阻塞，不限制气流。

DO NOT operate the appliance with a damaged cord or plug. If

the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualified persons

in order to avoid a hazard.

不能在电源线或者插头坏的情况下使用。

DO NOT use without filters in place.

不能在没有过滤器的情况下使用。

DO NOT attempt to modify this product in any way.

不要尝试改造产品。

DO NOT modify the polarized plug to fit a non‐polarized

outlet or extension cord.

不要改造插头。

1.5 If email: Go to field to collect email address, “May I have an email address that we can email the RMA to?” -“We will email your RMA within 24 to 48 hours. Please verify the

information on the form and return the requested items to the address on the RMA form. Thank you for calling (insert company name). Have a great day.”

1.6 If fax: Go to field to collect fax number, “May I have a fax number that we can fax the RMA to?” -“We will fax your RMA within 24 to 48 hours. Please verify the information on the

form and return the requested items to the address on the RMA form. Thank you for calling (insert company name). Have a great day.”

1.7 If mail: Already have addressed per above verification-“We will mail your RMA within 24 to 48 hours. Please verify the information on the form and return the requested items to the

address on the RMA form. Thank you for calling (insert company name). Have a great day.”

Exchange/Return scripting:

1.1 Check if the unit purchased is one of the models and if the date of purchase was within the last 12 months

1.2 If purchase is outside of the 12 month window then display the following script: “ I am sorry but the warranty period for this product is 12 months and has expired. Please visit your

local store or website to purchase a new unit. We do not have a website to purchase complete products.

1.3 If purchase is within 12 months then Script: “I will issue an RMA form for this unit. After you receive the form, verify personal information, and fill out the rest of the required product

description. Then, return the form with the original receipt or its copy and the unit’s plug -in to the address listed on the RMA form.” Provided that you return the requested items within

warranty frame, you will receive a replacement.

1.4 Display customer address for rep to verify it as billing and shipping. If only one or the

other display an option for rep to collect alternative address.

“How would you like us to send the RMA to you?

Fax

Mail

问题分类 Problem Possible Cause

是，可申请退换货。

Yes.You can apply exchange or return.

否，建议先检查

No.Recommend consumer to check first

如果不行，可申请退换货

If not，you can apply exchange or return

不能关机，可申请退换货

If it cannot be turned off, You can apply

exchange or return.

可关机，可能是上次关机时没有按开关直接

拔插头

If it can be turned off, there is a possibility that

did not press the on-off swtich to turn off the

功能问题

Function

不能关机

Cannot be turned off

可申请退换货

You can apply exchange or return

功能问题

Function

机器停止工作

Unit stops working

可申请退换货

You can apply exchange or return.

是，询问5.2

Yes. Ask 5.2

否，建议先检查，确定机器安装好后再启动

机器，如果还是不行，询问5.2

No.Recommend consumer to check first.

Determine if the machine is installed, then start

the machine, if not, ask 5.2

是，可申请退换货。

Yes.You can apply exchange or return.

否，建议清理堵塞物，让机器充分冷却后，

重新启动，如果不行，可申请退换货

No.Advising customer clear unit of all clogs,Let

the unit cool down. If the unit can not turn back

on,you can apply exchange or return

是，解释说明书中明确指出我们的机器是不

能吸液体物质或者金属异物的

Yes.Explain our machine is unable to absorb

liquid matter or metal foreign matterin product

specification .

否，可申请退换货。

No.You can apply exchange or return.

插上电源没按开关机器就运转

The unit runs right after plug in, but did not turn on

the switch.

检查开关可否关机

Press the switch to check if it can be

turned off.

功能问题

Function

吸力小/吸不起灰尘

Low suction/cannot vacuum dust

Troubleshooting

Possible Solution

功能问题

Function

插上电源后开机机器没有反应，机器不工作

No reaction after plug in and the unit won't work.

是否检查过插头，电源插座以及开

关

Whether to check the plug, power

outlet and switch.

5.1是否检查尘杯内过滤网是否安

装，尘杯是否锁好

Whether to check the filter screen in

the dust cup is installed, whether the

dust cup is locked

5.2是否检查尘杯进风口，尘杯内

过滤网，地刷进口是否堵塞

Whether to check if dust cup air

inlet, filter screen in the dust cup or

entrance of brush get jammed

功能问题

Function

功能问题

Function

冒烟

Motor smoky

是否吸过液体物质或者金属异物

there is no absorption of liquid

material or metal foreign body or

not

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