ESET MOBILE ANTIVIRUS - ANNEXE 480 User manual

ESET

Mobile Antivirus

Installation Manual

and User Guide

ESET Smart Security was developed by ESET, spol. s r.o.

For more information visit www.eset.com.

reproduced, stored in a retrieval system or transmitted in any

form or by any means, electronic, mechanical, photocopying,

recording, scanning, or otherwise without permission in

writing from the author.

ESET, spol. s r.o. reserves the right to change any of the

described application software without prior notice.

Customer Care Worldwide: www.eset.eu/support

Customer Care North America: www.eset.com/support

REV.20090807‑012

ESET Mobile Antivirus

contents

1. Installation of ESET Mobile Antivirus ........4

1.1 Minimum system requirements...................................... 4

1.2 Installation................................................................... 4

1.2.1 Installation on your Device .....................................4

1.2.2 Installation using your computer ............................4

1.3 Product activation ........................................................... 6

1.3.1 Username and password ................................................6

1.3.2 Registration key ............................................................6

1.4 Uninstalling.................................................................. 6

2. On-access scanner ................................. 7

2.1 Settings ....................................................................... 7

2.2 Testing On-access Scanning ........................................... 8

3. On-demand scanner...............................8

3.1 Running a Whole device scan ......................................... 8

3.2 Scanning a folder .......................................................... 9

3.3 Settings ....................................................................... 9

3.4 Scan objects setup .......................................................10

4. Virus found.......................................... 10

4.1 Quarantine...................................................................11

5. Spam ﬁlter ........................................... 11

5.1 Settings .......................................................................11

5.2 Whitelist / Blacklist ...................................................... 12

5.3 Locating blocked (Spam) messages ................................ 12

5.4 Deleting Spam Messages .............................................. 13

6. Update.................................................13

6.1 Updating using your computer ...................................... 13

6.2 Settings ...................................................................... 13

7. Viewing Logs and statistics ................... 14

8. Troubleshooting....................................15

8.1 Connection to update server failed ................................ 15

8.2 Unsuccessful Installation .............................................. 15

9. Technical support ................................ 16

1. Installation of ESET Mobile Antivirus

1.1 Minimum system requirements

To install ESET Mobile Antivirus, your mobile device

must meet the following minimum requirements:

ESET Mobile Antivirus Recommended Minimum

Processor 400 Mhz 200 Mhz

Memory 1 MB

Operating System Windows Mobile 5, 6.0, 6.1

Most PDA and Smartphone mobile devices fulﬁll these

requirements.

1.2 Installation

Save all open documents and exit all running

applications before installing.

You can install ESET Mobile Antivirus directly on your

device or use your computer.

1.2.1 Installation on your Device

To install ESET Mobile Antivirus directly on your device,

download the .cab installation ﬁle by WiFi, Bluetooth

ﬁle transfer or email attachment (it is similar to an .msi

ﬁle on your PC).

After downloading the .cab ﬁle, tap Start > File

Explorer to locate the ﬁle and tap it to launch the

installer.

Figure 1-1: Installation package

Figure 1-2: Installation progress

When you see the message that the program was

installed successfully, tap ok to complete installation.

Figure 1-3: Successful installation

After installation, you can modify the program

settings. However, the default conﬁguration provides

the maximum level of protection against malicious

programs.

1.2.2 Installation using your computer

To install ESET Mobile Antivirus using your computer

(Active Sync in Windows XP or Windows Mobile Device

Center in Windows Vista), download and run the

installation package (.exe ﬁle) on the computer to

which your mobile device isconnected and then follow

the instructions in the installation wizard.

Verify that your system meets the minimum

requirements for ESET Mobile Antivirus (see section 1.1,

“Minimum system requirements”) and click Next.

Figure 1-4: Launching the installer on yourcomputer

In the next window, accept the End User License

Agreement (EULA) and then click Finish to begin

installation on your mobile device.

Figure 1-5: Installation on the computer is complete

After the installation package has been copied to

your mobile device, click OK to exit the installer on

your computer. To ﬁnish installation, follow the steps

described in section 1.2.1,“Installation on your device”.

Figure 1-6: Installing the .cab ﬁle on your device

When installation is complete, the installer displays a

message indicating that the program was successfully

installed (Figure 1‑3). Tap ok to exit installation. Then,

activate ESET Mobile Antivirus by following the steps in

section 1.3,“Product activation”.

Figure 1-7: Installation is complete

1.3 Product activation

After installation, ESET Mobile Antivirus must be

activated. If you are not prompted to activate your

product, tap Menu > Activate from the main program

window. There are two activation methods depending

on how you acquired your product.

1.3.1 Username and password

If you purchased your product from a distributor, you

received a username and password with your purchase.

Select the Login/Password option, enter a current

contact address in the e-mail ﬁeld and then enter

the information you received in the Username and

Password ﬁelds. Tap Activate to complete activation.

1.3.2 Registration key

If you acquired ESET Mobile Antivirus with a new device

(or as a boxed product), you received a Registration

key with your purchase. Select the Registration key

option, enter a current contact address in the e-mail

ﬁeld and then enter the information you received in the

Key ﬁeld. Tap Activate to complete activation. Your

new authentication data (Username and Password) will

automatically replace the Registration key and be sent

to the email address you speciﬁed.

Figure.1-8: Program activation

Warning: When activating and updating ESET Mobile

Antivirus, a small amount of data must be downloaded

from the Internet. These transfers are charged according

to your mobile provider.

1.4 Uninstalling

To uninstall ESET Mobile Antivirus from your mobile

device, tap Start > Settings, tap the System tab

andthen tap the Remove Programs icon.

Figure 1-9: The Remove Programs icon in the Settings menu

In the Remove Programs list, select ESET Mobile

Antivirus and tap Remove. Tap Yes when prompted to

conﬁrm uninstallation.

Figure 1-10: Select a program to be uninstalled

2. On-access scanner

The main ESET Mobile Antivirus window (tap Start

> ESET Mobile Antivirus) is the starting point for all

instructions in this manual.

The On‑access scanner checks ﬁles that you interact

with in real time. Files that are run, opened or saved

are checked for viruses automatically. Scanning takes

place before any action is performed on a ﬁle, ensuring

maximum protection. The On‑access scanner launches

automatically at system startup.

2.1 Settings

Tap Menu > Settings > On Access to enable or disable

the following options:

Enable On Access scan – If selected, the On‑access

scanner runs in the background.

Heuristics – Select this option to apply heuristic

scanning techniques.

Heuristics identiﬁes new malware not yet detected

by the virus signature database by analyzing code and

recognizing typical virus behavior.

Run after restart – If selected, the On‑access scanner

will automatically initiate after restart.

Display scan in action status – Select this option

to show scan status in the bottom right corner while

scanning is in progress.

Show Shell Icon – Displays the ESET Mobile Antivirus

icon on the main mobile device window.

Figure 2-1: On-access scanner settings

Figure 1-11: Conﬁrm uninstallation

After the program has been removed, tap ok to close

the Remove Programs window.

2.2 Testing On-access Scanning

To verify that real‑time protection is working properly,

select the Display scan in action status check box

in the On‑access settings window (see section 2.1,

“Settings”).

Then, open a ﬁle or initiate an activity (i.e., play a music

ﬁle or take a picture). A Scanning… message should

appear brieﬂy in the bottom right corner (Figure 2‑2).

NOTE: The Display scan in action status option uses

additional battery power. We recommend deselecting

this option (default setting) after testing real‑time

protection.

Figure 2-2: On-access scanning

3. On-demand scanner

You can use the On‑demand scanner to check your

mobile device for the presence of inﬁltrations.

Bydefault, speciﬁc, predeﬁned ﬁle types are scanned.

To run the On‑demand scanner, tap Scan in the lower

left corner of the main ESET Mobile Antivirus window.

Figure 3-1: An On-demand scan in progress

3.1 Running a Whole device scan

A Whole device scan checks memory, running processes,

their dependent dynamic link libraries (DLLs) and ﬁles

that are part of internal and removable storage.

NOTE: The memory scan is not performed by default. To

activate it, tap Menu > Settings > General and select

the Memory Scan check box.

From the main ESET Mobile Antivirus window, tap

Scan > Whole device. System memory is scanned

ﬁrst (including processes found running in it and their

dependent DLLs), and then ﬁles and folders are scanned.

The full path and ﬁle name of each ﬁle scanned will be

displayed brieﬂy.

Figure 3-2: Whole device scan

3.2 Scanning a folder

To scan a single folder on your device, tap Start > ESET

Mobile Antivirus. From the lower left corner, tap Scan

> Folder, tap the folder you wish to scan and tap Select

to begin scanning the selected folder. If Memory Scan

is enabled (Menu > Settings > General > Memory

Scan), it is performed as well.

NOTE: To abort a scan in progress, tap Menu > Stop

Scan from the bottom right.

Figure 3-3: Scanning a folder

Figure 3-4: Select a folder to scan

3.3 Settings

To modify parameters related to scanning, tap Menu >

Settings > General.

Figure 3-5: The Settings menu

The General settings window allows you to specify

what action to take if a virus is found. Select the Show

alert dialog option to display virus alert notiﬁcations.

The drop‑down menu allows you to select an action

to be performed automatically for infected ﬁles.

You can select from the following options: Delete

infected ﬁle (ﬁle will be removed), Do nothing (not

recommended) and Move to quarantine.

The Stored logs drop‑down menu allows you to deﬁne

the maximum number of logs to be stored.

If the Memory scan option is selected (default setting),

the device memory will automatically be scanned for

active malicious programs prior to the actual ﬁle scan.

If the Heuristics option is selected, ESET Mobile

Antivirus uses heuristic scanning techniques. Heuristics

is an algorithm‑based detection method that analyzes

the code and searches for typical virus behavior. Its main

advantage is the ability to identify malicious software

not yet known by the current virus signature database.

Archive nesting allows you to specify the depth of

nested archives to be scanned.

Select Archive deletion to automatically

delete archive ﬁles containing infected objects.

Figure 3-6: General settings

3.4 Scan objects setup

To specify the ﬁle types to be scanned on your mobile

device, tap Menu > Settings > Extensions.

The Extension settings window will display (Figure

3‑7), showing the most common ﬁle types exposed to

inﬁltration. Select the ﬁle types you wish to be scanned.

To exclude an extension from scanning, deselect its

check box.

To scan all ﬁles, deselect the Extension sensitive

checkbox.

Figure 3-7: Advanced scan parameter setup

4. Virus found

If a virus is found, ESET Mobile Antivirus will prompt

you to take an action. We recommend you select

Delete infected ﬁle. If you select Do nothing (not

recommended), no action will be performed and the

infected ﬁle will remain on your mobile device. If you

select Move to quarantine, the ﬁle will be moved to

quarantine and deleted.

Figure 4-1: Action if a virus is found

When a virus is detected, ESET Mobile Antivirus displays

the Show alert dialog check box. Deselect this option

to prevent alert windows from displaying in the future.

All future actions will be performed automatically.

NOTE: If an inﬁltration is detected in an archive, the

Delete archive option is available in the alert window.

Select this option along with the Delete infected ﬁle

option to delete all infected archive ﬁles.

Figure 4-2: Virus found

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