ESENE ES380 User manual
www.escene.cn/en
ESCENE Communication Limited.
Office IP Phone ES380
User Manual
www.escene.cn/en
ESCENE Communication Limited.
Copyright and Disclaimer
Copyright
Any enterprises or individuals cannot extract, copy and spread in any form of this
document without our written permission .In accordance with the law, copying includes
translating the document into other languages or conversing into other formats. When this
document is transmitted in network media, escene Limited Ltd allows downloading or
printing for private use. Any parts of the document are not allowed to be modified or used
for commercial purposes. escene Limited Ltd will not assume any responsibility for the
injuries and losses caused by any unauthorized modification or conversion of the
document.
Declaration
Information regarding this guide is subject to change without any notice.
This manual provides accurate statement, information and recommendation to the largest
extent, but will not guarantee any express or implies. Users should take full responsibility
for the application of products. escene Limited Ltd will not make any guarantee for this
manual, including but not limited to warranties for implies merchantability and particular
purposes. escene Limited Ltd does not assume any responsibility for indirect or
consequential loss caused by the misuse of this manual.
About this manual
Thank you for choosing Office IP Phone ES380.This IP Phone is specially designed for
the user under the Office with fashionable appearance and complete functions. This
manual aims to help you quickly use Office IP Phone ES380. Before use, please read the
packing list and safety notes section of this manual ,communicate with the system
administrator to confirm if the current network environment can meet the requirements of
configuring the Phone. If this is your first time to use Office IP Phone ES380, we
recommend that you should read the quick operation guide and product technical manual.
The document can be downloaded from the following website: http://www.escene.com.
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ESCENE Communication Limited.
Summary
Copyright and Disclaimer
................................................... 2
Summary
.................................................................. 3
1. Getting Started
........................................................... 6
1.1 About..........................................................................................................................................6
1.2 Feature Highlights....................................................................................................................6
2. Set up the Phone
......................................................... 6
3. Phone User Interface
.................................................... 10
3.1 Hardware Component Instructions .....................................................................................10
3.2 Phone Screen Display Features..........................................................................................12
3.3 Basic Network Settings.........................................................................................................13
3.4 SIPAccount Settings.............................................................................................................14
3.5 Basic Features.......................................................................................................................16
3.5.1 Making a Call......................................................................................................................16
3.5.2 Anonymous Call..................................................................................................................16
3.5.3 Redial...................................................................................................................................17
3.5.4 Call Log................................................................................................................................17
3.5.5 Making Calls to Contact.....................................................................................................17
3.5.6 Multi-lines to Answer the Call ...........................................................................................18
3.5.7 Auto-Answer........................................................................................................................18
3.5.8 Ending a Call.......................................................................................................................18
3.5.9 Using Hold and Recover (Switch Calling Line)..............................................................19
3.5.10 Transferring Calls.............................................................................................................19
3.5.11 Using Mute ........................................................................................................................20
3.5.12 Do Not Disturb..................................................................................................................20
3.5.13 3-way Conference............................................................................................................21
3.5.14 Voice Mail..........................................................................................................................21
3.6 Advanced Settings.................................................................................................................22
3.6.1 Using the phone book........................................................................................................22
3.6.2 Using Call Logs...................................................................................................................25
3.6.3 Peer-to-Peer........................................................................................................................25
3.7 Keypad Setting.......................................................................................................................25
3.7.1 Language Setting...............................................................................................................26
3.7.2 Message..............................................................................................................................26
3.7.3 Time & Date.........................................................................................................................26
3.7.4 Ring Tone and Volume Setting.........................................................................................27
3.7.5 Searching Phone Book......................................................................................................27
3.7.6 Cannot Set the Features with Keypad ............................................................................28
4. WEB User Interface
...................................................... 28
4.1 Network...................................................................................................................................30
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4.1.1 Wi-Fi Setting........................................................................................................................30
5 SIP Account
............................................................. 37
5.1Basic.........................................................................................................................................37
5.2 Advanced ................................................................................................................................39
6 DSS Keys
............................................................... 41
6.1 Paperless Program keys ......................................................................................................41
6.2 Line Keys................................................................................................................................42
6.3 Function Keys.........................................................................................................................42
6.4 Soft Key...................................................................................................................................43
7 Settings
................................................................. 44
7.1 Basic........................................................................................................................................44
7.2 Features..................................................................................................................................45
7.3 Time Settings..........................................................................................................................48
7.4 Keyboard Lock.......................................................................................................................49
7.5 VoIP Call Forwarding.............................................................................................................50
7.6 Remote Control......................................................................................................................50
7.7 Action URL..............................................................................................................................50
7.8 EP+..........................................................................................................................................50
7.9 Audio........................................................................................................................................51
7.10 Ring.......................................................................................................................................53
7.10 Dial Plan................................................................................................................................54
7.11 BLF Setting...........................................................................................................................55
7.12 TR069....................................................................................................................................57
7.13 MPL..........................................................................................................
错误
!
未定义书签。
8 Phone Book ...............................................................................................................................57
8.1 Contact....................................................................................................................................57
8.2 Group.......................................................................................................................................58
8.3 LDAP.......................................................................................................................................59
8.4 Blacklist...................................................................................................................................60
8.5 Phone Call Info.......................................................................................................................61
9 Maintenance
............................................................ 62
9.1 HTTP Upgrade.......................................................................................................................62
9.2 FTP Upgrade..........................................................................................................................63
9.3 TFTP Upgrade........................................................................................................................63
9.4 Auto Provisioning...................................................................................................................64
9.5 Log...........................................................................................................................................66
9.5 Local Log.................................................................................................................................67
Check the log file on the local....................................................................................................67
9.6 Default Settings......................................................................................................................67
9.7 Reboot.....................................................................................................................................67
10 Security
............................................................... 67
10.1 Password
............................................................ 67
10.2 Trusted Certificates.............................................................................................................68
10.3 IP Strategy............................................................................................................................68
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11 WEB Other Settings or Information - Appendix
............................. 68
11.1 Logout....................................................................................................................................68
11.2 Note Tips...............................................................................................................................69
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1. Getting Started
1.1 About
escene ES380 is a feature-added IP Phone.Using 2.8’ 320x240 pixel color backlight
screen and except normal features of a 6 lines HD IP Phone. It comes with an EP+
communicationAPP which can all you use the cell phone to make an IP Phone call,
switching talking, etc.
1.2 Feature Highlights
a) Multi-Language
The LCD display supports Multi-Language.
b) HD Voice
Special voice processing technology, high-fidelity voice quality, HD encoding, HD
Handset, ensure clear, realistic smooth communication.
c) Senior Calling Ability
6 lines with double color(GREEN & RED) LEDs, Synchronously control or
manage 6 calls, Call queue, Switch between lines. Multi-parties conference, call
transfer.
d) All kinds of Phone Book
It supports XML Personal Phone Book\LDAP\Enterprise Phone Book etc. This
feature satisfies customer's phone book requirements.
e) Support HTTP\TFTP\FTP\Auto-Provision.
f) 2 gigabit Ethernet ports, built-in POE,built-in bluetooth.
g) Multi-angle adjustable bracket.
h) Up to 30 programmable keys, (6 lines+ 24 paperless programmable keys).
i) EP+ Support external APPLE/Android mobile phone.
j) Built-in USB interface, USB support external UniWIFI adapter and charging.
2. Set up the Phone
a) Packing List:
Check the packing list before installation, if you find anything missing, contact your
system administrator.
1*ES380 IP Phone
1*Handset
1*Handset Cable
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1*Ethernet Cable
1*Quick Operation Guide
1*PowerAdapter
1*Bracket
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NOTE: The cable install method is short A connect the handset, longer B connect
the IP Phone.
b) Phone Installation:
This section introduces how to install the phone with the components in the packing
list:
Adjust the Bracket
Connect the Handset and optional Headset
Connect the Network and Power
Adjust the Bracket
Pls follow the following picture to let the bracket adjust to safety
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Connect the Handset and optional Headset
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Connect the Network and Power
You have two options for power supply. Your system administrator will advise you which
one to use.
AC power adapter
POE(Power over Ethernet) IEEE802.3af
USB(Standard 0.5A)
Note: If inline power (PoE:Power over Ethernet) is provided, you don’t need to
connect the power adapter. Make sure the Ethernet cable and hub/switch are PoE
compliant.
3. Phone User Interface
3.1 Hardware Component Instructions
The main hardware components of the ES380 IP Phone are the LCD screen and the
keypad.
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