Erco&Gener GenIP 30i User manual

L’esprit Modem

User Guide

GenIP 30i

Reference: EG_GenIP30i_1016_UG_004_UK

Revision: 004

Date: 10/11/2015

http://www.ercogener.com Dct_427_02

http://www.ercogener.com

Document History

Rev. Modifications Author Date Validation Date

000 CREATION YST 10/05/2012 LGO 14/05/2012

001

§ 3.2.1.2 Screw connectors and § 6.7 Input /

Output Interface la pin 19 O4-is actually O3-

§ 5.2.1.1 Definition of course of actions in a

scrip adding this paragraph.

§ 5.2.3.1 Management of characters in the

buffer

§ 5.2.6 Macro Commands update the

presentation, adding macros.

§ 5.2.7 Dynamic messages update the

message list.

§ 5.2.8.2 Sequence of script adding an

application example.

§ 5.2.16.1 Connect disconnect WAN link in the

script adding this paragraph.

§ 5.2.26 Hardware Option adding this

paragraph.

§ 5.2.27 Inactivity Timer adding this paragraph.

§ 5.3.2.3 Format of data and number of

registers that can be read Adding parameter

INVERTED.

§ 5.3.7 Addressable memory of the GenIp

modification updating the address space.

§ 6.8 External Supply VOand § 7.2.7 External

power supply VO uploading the limitation of

the output VO.

§ 7.2.5.2 Analog Inputs in current (0-25mA)

adding information on the conversion range.

§8.1 General security added used precaution

YST 03/05/2013 LGO 03/05/2013

002

Fixed dialing paragraph

§5.2.5 Add macro Command

§5.2.7.1 to 5.2.7.3 Dynamics messages

§ 5.2.8.2 Default value script number

§ 5.2.9.1 Integrate address 132.xxx.xxx.xxx

§5.2.15 Setting GSM CSD

Update screen shot ModBus

§ 5.3.2.1 ModBus Structure

Update comsumption § 7.2 Electrical

characteristics

LGO

YST 26/03/2014 YST 14/10/2014

003

Add

§ 5.4 Information on SNMP function

§ 7.2.8 Output Input and External Power

supply behavior

LGO 22/10/2014 YST 24/10/2014

004

Add

§ 5.2.6 Macro command reset modem

§ 5.2.8 PHP language

§ 5.2.24 IPsec Tunnel

§ 5.2.25.1 Chart used

§ 7.2.5.1Analog Inputs in Voltage (0-25V

§ 7.2.5.2 Analog Inputs in current (0-25mA

§ 7.2.6.2 Add scheme Output active

LGO 21/10/2015 YST 10/11/2014

The main modifications of this document compared to the previous version are easily identifiable on the

screen by the blue color of the text.

Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 3 / 143

TABLE OF CONTENTS

PRESENTATION...............................................................................................................................................8

WARNING .........................................................................................................................................................9

COPYRIGHT ...................................................................................................................................................10

1REFERENCES........................................................................................................................................11

1.1REFERRED DOCUMENTS.................................................................................................................... 11

1.2ABBREVIATIONS ............................................................................................................................... 11

1.3SYMBOLS......................................................................................................................................... 13

2PACKAGING..........................................................................................................................................14

2.1CONTENT ......................................................................................................................................... 14

2.2PACKING CASE................................................................................................................................. 14

2.3MODEM LABELS ............................................................................................................................... 15

3GENERAL PRESENTATION.................................................................................................................16

3.1DESCRIPTION ................................................................................................................................... 16

3.2EXTERNAL CONNECTIONS ................................................................................................................. 17

3.2.1Connections ............................................................................................................................. 17

3.2.1.1Antenna connector.......................................................................................................... 17

3.2.1.2Screw connectors ........................................................................................................... 17

3.2.1.3Sub D 9-pin connector.................................................................................................... 18

3.2.1.4RJ45 Ethernet LAN connector ....................................................................................... 18

3.2.1.5USB connectors .............................................................................................................. 19

3.2.1.6Reset Button.................................................................................................................... 19

3.2.2Accessories supplied.............................................................................................................. 20

3.2.2.1Straight cable 9pin M/F................................................................................................... 20

3.2.2.2Ethernet RJ45 straight cable.......................................................................................... 21

3.2.2.3GSM hinged antenna (SMA-M)....................................................................................... 21

4TECHNICAL CHARACTERISTICS AND OPTIONS..............................................................................22

4.1TECHNICAL CHARACTERISTICS.......................................................................................................... 22

4.2ACCESSORIES AND OPTIONS ............................................................................................................ 23

4.3BACKUP BATTERY ............................................................................................................................ 23

4.3.1Characteristics of the battery................................................................................................. 23

5USING THE GENIP 30I..........................................................................................................................24

5.1STARTING WITH THE GENIP 30I......................................................................................................... 24

5.1.1Assembling and disassembling the GenIP 30i..................................................................... 24

5.1.2SIM card Access ...................................................................................................................... 25

5.1.2.1Insertion Carte SIM.......................................................................................................... 25

5.1.2.2SIM card Removal ........................................................................................................... 25

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 4 / 143

5.1.3Installation of the GenIP 30i.................................................................................................... 26

5.1.4Using the GenIP 30i with the browser ................................................................................... 27

5.2BASIC PRINCIPLE.............................................................................................................................. 32

5.2.1Actions...................................................................................................................................... 32

5.2.1.1Definition of course of actions in a script .................................................................... 32

5.2.1.2Pilot an action in DTMF .................................................................................................. 33

5.2.2Events ....................................................................................................................................... 34

5.2.2.1Planning events............................................................................................................... 34

5.2.3Pattern....................................................................................................................................... 36

5.2.3.1Management of characters in the buffer....................................................................... 36

5.2.4Acknowledgements................................................................................................................. 37

5.2.4.1Acknowledgement via Macro Command...................................................................... 37

5.2.4.2Acknowledgement via DTMF ......................................................................................... 38

5.2.5Remarks about syntax of acknowledgements, Macro Commands, patterns or frames

received upon action starting.............................................................................................................. 39

5.2.5.1Reaction of the GenIP 30i in case of authorized sources and syntax error.............. 39

5.2.6Macro Commands.................................................................................................................... 40

5.2.7Dynamic messages.................................................................................................................. 54

5.2.7.1Identifications and states messages............................................................................. 54

5.2.7.2Systems messages......................................................................................................... 55

5.2.7.3Users messages.............................................................................................................. 57

5.2.8Script......................................................................................................................................... 59

5.2.8.1Creation of a script in GenIP language......................................................................... 59

5.2.8.2Creation of a script in PHP language............................................................................ 62

5.2.8.2.1Header function dedicaded to GenIP....................................................................... 62

5.2.8.3Sequence of script.......................................................................................................... 63

5.2.9IP Information........................................................................................................................... 65

5.2.9.1LAN IP Address managed by the GenIP 30i................................................................. 65

5.2.9.2GenIP 30i in DHCP server............................................................................................... 65

5.2.9.3GenIP 30i as Client DHCP............................................................................................... 65

5.2.9.4Definition of Masquerade ............................................................................................... 66

5.2.9.5Ports management.......................................................................................................... 66

5.2.9.6Incoming PPP connection.............................................................................................. 66

5.2.9.7Outgoing PPP connection.............................................................................................. 66

5.2.10Time out of connection and disconnection on TCP service........................................... 67

5.2.11PIN code and SIM card management ................................................................................ 67

5.2.12Reloading a configuration from a backup file .................................................................. 67

5.2.13Notes about the definition and the behavior of the actions............................................ 68

5.2.14Loss and recovering of network (LAN) ............................................................................. 68

5.2.15Remarks about GSM/WAN/SMS connections................................................................... 69

5.2.16Remarks of WAN connection disconnection of the GenIP 30i....................................... 69

5.2.16.1Connect disconnect WAN link in the script ................................................................. 70

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

5.2.17Remarks concerning the clock management................................................................... 70

EG_GenIP30i_1016_UG_004_UK Page 5 / 143

5.2.18Remarks concerning the management of the network gateway or LAN....................... 70

5.2.19Remarks concerning the management of the DNS service ............................................ 71

5.2.20Remarks concerning the tools........................................................................................... 71

5.2.20.1Bytes meter...................................................................................................................... 71

5.2.20.2Modem commands tracks.............................................................................................. 71

5.2.20.3System log tracks............................................................................................................ 72

5.2.21Remarks concerning Allowed sources ............................................................................. 72

5.2.21.1Unwanted connections BlackList.................................................................................. 72

5.2.22Remarks about tunnels....................................................................................................... 72

5.2.22.1SSL Tunnel....................................................................................................................... 73

5.2.23Data Logging........................................................................................................................ 74

5.2.24IPSec Tunnel........................................................................................................................ 74

5.2.25User Management and Password...................................................................................... 75

5.2.25.1Creating a User................................................................................................................ 75

5.2.25.2Change Password........................................................................................................... 76

5.2.25.3Hierarchy.......................................................................................................................... 76

5.2.26Remarks about the function Bridge .................................................................................. 78

5.2.27Hardware Option.................................................................................................................. 78

5.2.28Inactivity Timer .................................................................................................................... 79

5.3INFORMATION ABOUT THE FUNCTION MODBUS................................................................................... 80

5.3.1Configuration ........................................................................................................................... 82

5.3.2Modbus Master......................................................................................................................... 85

5.3.2.1Structure of the messages Modbus Master ................................................................. 85

5.3.2.2Function Code authorized.............................................................................................. 86

5.3.2.3Format of data and number of registers that can be read.......................................... 87

5.3.2.4Example of use of a variable.......................................................................................... 88

5.3.3Structure of messages Modbus RTU..................................................................................... 91

5.3.4Structure of messages Modbus TCP..................................................................................... 92

5.3.5Functions codes of the Modbus standards supported........................................................ 92

5.3.5.1Reading of N bits of output............................................................................................ 92

5.3.5.2Reading of N bits of input .............................................................................................. 93

5.3.5.3Reading of N registers of exploitation.......................................................................... 93

5.3.5.4Reading of N registers of input...................................................................................... 94

5.3.5.5Writing of 1 bit of output ................................................................................................ 94

5.3.5.6Writing of 1 register of exploitation............................................................................... 94

5.3.5.7Writing of N bit of output................................................................................................ 95

5.3.5.8Writing of N registers of exploitation............................................................................ 96

5.3.6Error codes Modbus................................................................................................................ 97

5.3.7Addressable memory of the GenIp ........................................................................................ 98

5.3.8Register of configuration........................................................................................................ 99

5.3.9Reading of digital inputs....................................................................................................... 100

5.3.10Inputs of counting ............................................................................................................. 101

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

5.3.11Reading/Writing of digital outputs................................................................................... 102

EG_GenIP30i_1016_UG_004_UK Page 6 / 143

5.3.12Reading of analog inputs.................................................................................................. 103

5.3.13Reading/Writing of analog outputs.................................................................................. 104

5.3.14Triggering of actions......................................................................................................... 106

5.3.15Execution of Macro command ......................................................................................... 108

5.4INFORMATION ON SNMP FUNCTION................................................................................................. 110

5.4.1Example of reading a variable and sending SMS............................................................... 110

5.5LEDS OF THE GENIP 30I................................................................................................................. 111

5.5.1PWR led of the GenIP 30i...................................................................................................... 111

5.5.2CONF led of the GenIP 30i .................................................................................................... 111

5.5.3GSM led of the GenIP 30i ...................................................................................................... 111

5.5.4User led of the GenIP 30i....................................................................................................... 112

5.6PROCEDURE FOR UPDATING THE GENIP 30I.................................................................................... 112

5.7TROUBLE SHOOTING....................................................................................................................... 113

6FUNCTIONAL DESCRIPTION.............................................................................................................114

6.1ARCHITECTURE .............................................................................................................................. 114

6.2POWER SUPPLY.............................................................................................................................. 115

6.3ETHERNET LAN LINK...................................................................................................................... 115

6.4RS485 LINK................................................................................................................................... 115

6.5RS232 SERIAL LINK ....................................................................................................................... 116

6.6RESET ......................................................................................................................................... 116

6.7INPUT /OUTPUT INTERFACE............................................................................................................ 116

6.8EXTERNAL SUPPLY VO.................................................................................................................... 117

6.9USB INTERFACE (HOST)................................................................................................................. 117

6.10SOCKET MODULE........................................................................................................................... 117

6.11WATCH DOG .................................................................................................................................. 118

7TECHNICAL CHARACTERISTICS......................................................................................................118

7.1MECHANICAL CHARACTERISTICS..................................................................................................... 118

7.2ELECTRICAL CHARACTERISTICS ...................................................................................................... 119

7.2.1Power supply.......................................................................................................................... 119

7.2.1.1Consumption................................................................................................................. 120

7.2.1.2Consumption in 'Idle' mode ......................................................................................... 121

7.2.1.3Consumption in GSM communication mode ............................................................. 122

7.2.2RS485 link............................................................................................................................... 123

7.2.2.1Position of straps.......................................................................................................... 124

7.2.3Digital Inputs opto-coupled (I3, I4)....................................................................................... 125

7.2.4Digital opto-coupled Output (O3, O4).................................................................................. 127

7.2.5Analog Input (I1, I2)................................................................................................................ 129

7.2.5.1Analog Inputs in Voltage (0-25V)................................................................................. 129

7.2.5.2Analog Inputs in current (0-25mA).............................................................................. 131

7.2.5.3Analog input in logical mode with contact................................................................. 133

7.2.6Analog Outputs (O1, O2)....................................................................................................... 134

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 7 / 143

7.2.6.1Analog Outputs in voltage (0-24V) .............................................................................. 134

7.2.6.2Analog Outputs in Current (0-25mA)........................................................................... 135

7.2.7External power supply VO..................................................................................................... 137

7.2.8Output Input and External Power supply behavior............................................................ 137

7.2.8.1Output behavior............................................................................................................. 137

7.2.8.2Input testing................................................................................................................... 137

7.2.8.3GenIP start up timing.................................................................................................... 137

7.2.9USB Port ................................................................................................................................. 138

7.2.10SIM Interface ...................................................................................................................... 138

7.2.11RF GSM/WAN characteristics........................................................................................... 138

7.2.11.1Frequency band............................................................................................................. 138

7.2.11.2GSM external antenna .................................................................................................. 139

7.3ENVIRONMENTAL CHARACTERISTICS ............................................................................................... 139

7.4STANDARDS/CONFORMITIES ........................................................................................................... 139

8SECURITY RECOMMENDATIONS.....................................................................................................140

8.1GENERAL SECURITY ....................................................................................................................... 140

8.2CARE AND MAINTENANCE................................................................................................................ 141

8.3YOUR RESPONSIBILITY.................................................................................................................... 141

9RECOMMENDED ACCESSORIES......................................................................................................142

10CLIENT SUPPORT...............................................................................................................................142

DECLARATION OF CONFORMITY.............................................................................................................143

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 8 / 143

Presentation

Entirely dedicated to the most critical and sensible industrial applications, the GenIP 30i with its aluminum

Din-rail casing associates the wired connections of high and very high speed (Ethernet / USB) with the

wireless world (GSM / GPRS / and 3G).

Autonomous, simple to configure (intuitive and multi-language interface) and with a high performance (ARM9

processor), it will help you all along your industrial phases concerning alarm and events management,

network interconnection (Ethernet, Modbus), command interpreter and secure storage of critical information.

For added security, the GenIP 30i is equipped with a watchdog hardware and software.

It provides a communication interface GSM / GPRS / 3G and knows how to be available and/or how to

monitor your critical equipments (Notification by email / SMS / WAN /FTP / TCP and Voice in option).

It is also able to interconnect your ASCII protocols to your new Ethernet platforms (Modbus RTU to Modbus

TCP conversion).

5 years warranty, it has the same qualities as all our products: Robustness, Reliability and Long Life.

The GenIP 30i belongs to the DIN-rail range of ERCOGENER.

This document describes the product and provides the following information:

- General presentation,

- Functional description,

- Available basic services,

- Installation and use of the GenIP 30i (first level),

- Trouble shooting,

- Recommended accessories for the use of the product.

For more information concerning this document, ERCOGENER puts at your disposal (on the Internet

www.ercogener.com or upon request) the following elements:

- Application Note

- Release Note

- Client support (Hot-Line)

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 9 / 143

Warning

•ERCOGENER r advises to read carefully all the documents concerning the products GenIp 30i

(User Guide, Application Notes, Command List).

•ERCOGENER cannot be held responsible for:

- The problems due to an inappropriate use of the GenIP 30i.

- The problems due to a wrong configuration

- The problems due to a wrong use of an embedded software application developed and

supplied by a third party.

- The dysfunctions due to the absence or a bad coverage of the GSM, WAN networks.

- The dysfunctions if the product is used for the watching of physical persons where human

life is engaged.

•ERCOGENER reserves the right to modify the functions of its products " GenIP 30i".

- In order to avoid any risk of electrocution, do not open the casing.

- For any functioning, the casing must be closed.

- No internal part can be repaired by the user. The GenIP 30i must be returned to the factory for any repair.

- The GenIP 30i must be placed in a normally ventilated area, out of sources of heat.

- In order to guarantee the electromagnetic compatibility, the length of the USB cable and the supply cable

must not exceed 3 meters.

- The GenIP 30i must not be connected directly to the mains supply; a voltage adapter must be used.

SCRAP THE WORN BATTERIES ACCORDING TO INSTRUCTIONS.

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

EG_GenIP30i_1016_UG_004_UK Page 10 / 143

The reproduction, transfer, distribution or storage of part or the totality of the contents of this document, in

any form, without the prior written authorization of ERCOGENER is strictly prohibited.

GenIP 30i is a trademark of ERCOGENER.

Hayes is a registered trademark of Hayes Microcomputer Product Inc. The names of products and

companies mentioned in this document may be names or trademarks of their respective holders.

The use of some products or services described in this document may require a paying subscription. The

availability of some products or services described in this document may change, depending on the

configurations and the materials.

In some countries, restrictions of use of the devices may be applied. For more information, thank you to

contact your nearest legally qualified local government representative.

ERCOGENER follows a method of continuous development. Consequently, ERCOGENER reserves the right

to change and improve any of its products described in this document, without notice.

The contents of this document are provided “as it is”. Except for the applicable obligatory laws, no guarantee

in any form, explicit or implicit, including but without being limited to it the implicit guarantees of aptitude to

marketing and of appropriateness to a particular use, is granted concerning the precision, the liability or the

contents of this document. ERCOGENER reserves the right to revise or withdraw this document at any time

and without notice.

In any case, ERCOGENER cannot be held responsible for any loss of data or income, as well as particular

damage, incidental, consecutive or indirect.

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCOGENER reserves the right to make any modifications. Dct_427_02

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