ENVO LYNX-20 User manual

LYNX-20

FOLDING EBIKE

USER MANUAL

+1 (604) 423-3381 ENVODRIVE.COM

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 2

TABLE OF CONTENTS

1. INTRODUCTION 3

1.1. Use of Manual 3

1.2. Service & Technical Support 3

1.3. Illustrations 3

2. SAFETY & GENERAL TIPS 4

2.1. Street Legality 4

2.2. Before your First Ride 5

2.3. Battery & Charger Safety 6

2.4. First Charge 7

2.5. Battery Removal & Installation 8

2.6. Charging your Battery 9

2.7. Battery Transport 10

2.8. Battery Disposal 10

2.9. Local Regulations 10

2.10. General Riding Tips 11

2.11. Safe Operating Conditions 13

3. PRODUCT DESCRIPTION 14

3.1. Components 14

3.2. Specications 15

3.3. Product Features 16

3.4. Sizing Chart 16

4. ASSEMBLY INSTRUCTIONS 17

4.1. General Requirements 17

4.2. Unboxing 17

4.3. Unpacking 17

4.4. Unfolding/Folding 18

4.5. Fender & Rack Mounting 20

4.6. Pedal Installation 22

5. OPERATING YOUR PRODUCT 23

5.1. Operation 23

5.2. Modes (LCD’s) 23

5.3. Activating System Lights 25

5.4. LCD Meter Programming & Use 25

5.5. Hand Throttle Control 25

5.6. Brakes 26

5.7. Operating Range 27

5.8. Maximize your Range 27

5.9. Riding your ebike in Rain or Snow 28

6. ACCESSORIES 29

6.1. Panniers 29

7. MAINTENANCE & REPAIR 30

7.1. Maintaining Parts 30

7.2. In Case of Accident 30

7.3. Quick Troubleshooting 33

7.4. Troubleshooting Table 34

8. TRANSPORTATION & STORAGE 37

8.1. Transportation 37

8.2. Storage 37

9. GENERAL TERMS & WARRANTY 37

9.1. Warranty 37

9.2. Registering Product Warranty 38

9.3. Exclusions 39

9.4. Satisfaction Guarantee 39

9.5. Customer Service 39

9.6. Troubleshooting & Technical 39

10. CONTACT 40

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 3

1. INTRODUCTION

WELCOME TO THE ENVO FAMILY

Thank you for choosing an ENVO Electric Bike. As a leader in electric bike design and distribution

in Canada, we are passionate about our customers riding their bikes more and driving their cars

less. We are focused on ensuring that you have a safe and enjoyable riding experience for years to

come. At ENVO, we are committed to developing sustainable zero emission mobility systems and

work hard to maintain the satisfaction of our customers. Please stay connected and share anything

that can help us improve our products and service.

1.1. USE OF MANUAL

For safe and enjoyable operation and installation of all ENVO Drive Systems products please

carefully read and follow the recommendations outlined in this manual. It is critical that you clearly

understand all general operations of various parts of your ebike.

Please pay extra attention to any information marked with a caution or warning symbol:

Read, understand, and follow all of the instructions and safety precautions in this manual

and on all product labels. Failure to follow the safety precautions could result in serious

injury or death.

1.2. SERVICE & TECHNICAL SUPPORT

Please contact us regarding any technical issues that you encounter, we are here to help. Give

us a call, visit our help centre at support.envodrive.com, or refer to the tutorial videos on our

website. This manual is not intended to be an extensive service guide. If you are in need of in-depth

immediate service contact your local bike shop.

1.3. ILLUSTRATIONS

The illustrations in this manual may not be perfect representations of your ebike, and some of the

components may differ. The models illustrated are for instructional purposes only.

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 4

2. SAFETY & GENERAL TIPS

2.1. STREET LEGALITY

• Electric bikes or conversion kits considered street legal under Canadian and US Federal Electric

Bike Regulations are viewed as bicycles, not motorized vehicles and do not require an insurance

license plate or driver’s license. It is important to check your province/state, county, and local

laws to ensure that your ebike complies with local regulation provisions

• ENVO ebikes general settings comply with 32km/h (20mph) max assisted speed, 500W max

mechanical power, equipped with brake cut-off switches and options to control assist power

while riding. These provisions suce all Canadian federal and provincial regulations. Parks and

other privately managed properties might have different rules. ENVO ebikes are considered

ebike Class II in the US

• Please note street legal does not mean cyclists can ride an electric bike or trike on bicycle

pathways and trails that restrict the use of electric assist bikes

• There may be components such as throttle that have a different legal denition depending on

the province/state you are located in. Because of this we have provided controller settings that

can adapt to a variety of specications

• By modifying an electric bike or conversion kit’s settings, upgrading a component’s capacity,

such as the controller or motor, the product may lose its street legality even if modications are

done by a professional. If at any point ENVO Drive Systems is asked to implement upgrades, we

will notify you if the modications exceed street legal limits

• ENVO may offer non-street legal conversion kits, scooters, ebikes, or other products for off-

street use. ENVO is not liable for the legality of use of products in various locations

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 5

Figure 2A Figure 2B

2.2. BEFORE YOUR FIRST RIDE

• If you have an impairment or disability such as visual impairment, hearing impairment, physical

impairment, cognitive impairment, and/or a seizure disorder, consult your physician before

riding any ENVO Drive Systems product

• Before going on your rst ebike adventure, take time to get familiar with your ebike

• Make sure everything on the bike is secured and tight, the battery is locked, and there is no play

in any screws or bearings

• Check if you are able to turn the handlebar while the wheel is held in place Figure 2A

• Check if the handle bar is secured to the stem by trying to twist the bars forward and backward

Figure 2B

• Ride around a quiet area at the lowest PAS (Pedal Assist LCD) setting, get familiar with your

brakes and settings

• Be sure to bed in the brakes (See Brakes, Section 5.6.). Failure to do so will result in lower than

optimum braking performance and can lead to squealing

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 6

2.3. BATTERY & CHARGER SAFETY

• Please keep the battery away from excessive heat and moisture, do not spray with high pressure

water, and do not store outdoors in freezing temperatures below 0°C

• Always store your battery in a well ventilated, cool, dry room at room temperature

• Keep away from children and pets

• Store and recharge battery in a re safe place, away from combustible and high re risk materials

• The charger may get hot while charging. This is absolutely normal. Make sure charge

surrounding is open for natural heat dissipation

• If you notice any SMOKING OR SPARKS while charging, immediately disconnect the battery

NEVER disassemble the battery, there is signicant risk of shock and damage to the battery.

Doing so will also void the warranty. DO NOT puncture or crush the battery, or expose to server

vibrations and impacts.

• In order to minimize chance of sparking, plug the charger to battery gently rst, then plug the

charger to the wall

• Always fully charge the battery prior to storage and continue to check on and charge every 2

months. Failure to do so can result in a loss of capacity to the battery and even permanent

damage of the battery cells and will void the warranty

• Always unplug the charger when not in use

• Always be gentle when pulling the charging pin out. Rough use of the pins can cause

irreversible damage to the pins and battery

• Do not use any other chargers to charge the ENVO battery other than ones provided by ENVO

for the specic product you purchased

• Make sure you always seal the USB port when not in use

• The USB port is only designed for charging low voltage electronics. The output of the USB port

is 5V 1A

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 7

Do not use the ENVO battery charger for any purpose other than charging your ebike. Do not

use the ENVO battery as a power source for any other devices than your ENVO ebike. If you

do so the warranty will not be applicable, and ENVO Drive Systems will not be liable for any

damage to the system or injury to the persons.

2.4. FIRST CHARGE

• When you rst receive your battery it will have about 50-70% of charge

• After your rst few rides charge your battery fully, as close to 12 hours as possible but no longer

• This may require you to leave the battery in charge even when the charger light is green. Doing so

ensures that each cell is charged to its full capacity

• The full voltage of the battery pack should be slightly under 42V, and can be checked in the LCD

display

Do not drop the battery. Damaged batteries can cause re and may explode which can lead

to damaged property, injury or even death.

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 8

Figure 2C

Figure 2D

Figure 2E

2.5. BATTERY REMOVAL & INSTALLATION

The battery is located inside the seat post stem and can be removed if you wish to charge your

battery separately.

To remove the battery:

• The battery is located inside the post seat steam

• Disconnect the cable under the post seat stem by

turning the connector counterclockwise Figure 2C

• Unlock the clamp on the seat post Figure 2D

• Gently pull out the seat post Figure 2E

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 9

2.6. CHARGING YOUR BATTERY

• Avoid storing the battery in a discharged state. After every ride, As soon as the battery has

reached room temperature, charge the battery. This will keep the battery healthy

• The charging port is under the saddle (protected by a rubber dust cover). Pull aside the dust cover

and gently plug the charger into the port and carefully insert it all the way Figure 2E

• Always be gentle as damages from rough handling are not covered by the product’s warranty

• If you want to charge your battery separately remove the battery from the seat post by following

the instructions outlined in Section 2.5.

• Disconnect the cable under the seat post stem by turning the connector counterclockwise

• Unlock the clamp on the seat post and gently pull out the seat post

• Always charge in a well ventilated, cool room

• Do not leave unattended for long periods of time

• You can maximize the life of battery by charging it up to 90% after each use. When the charger

LED turns green unplug the charger. If you leave the charger connected, it will continue charging

to 100%.

Figure 2F

IMPORTANT NOTE:

As your battery ages, it will gradually lose capacity. With proper care and maintenance, your

lithium ion battery will retain up to 70% of its capacity for about 500 full discharge/recharge

cycles. As capacity diminishes, you will notice a gradual drop off in max range capability.

When range falls to an unacceptable level, contact your local ENVO dealer to purchase a

new battery.

ENVO LYNX-20 FOLDING EBIKE MANUAL |VERSION 1.1 10

Please make sure you are gentle when inserting or removing the charging cable from the

charging port. Failure to do so can result in damaged pins and poor connections.

2.7. BATTERY TRANSPORT

• Lithium-ion batteries are subject to many regulations and are often considered dangerous

or hazardous materials by carriers. Be sure to check for relevant laws and ask the carrier for

approval prior to shipping a Lithium-ion battery or transporting it by air

2.8. BATTERY DISPOSAL

• Be friendly to the environment. Recycle your old batteries at a local battery recycle centre

• Batteries should never be thrown in the garbage

2.9. LOCAL REGULATIONS

Generally, the regulations for ebikes throughout North America follow the same guidelines; however,

there may be local differences such as where you can ride, minimum rider age, or required equipment

and registration. Please follow the specic regulations for the use of an electric bicycle in your local

municipality. It is the rider’s responsibility to know the local regulations that apply to an electric

bicycle and to obey them.

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