Enable-IT 865QW PRO User manual

Enable-IT 865QW PRO Gigabit

Professional Grade PoE Extender Kit

Quickstart Guide

Professional Grade Networking

INSTALLING THE 865QW PRO ULTRA POE EXTENDER KIT

The Enable-IT 865QW PRO Ultra PoE Extenders have a distance restriction of 3,000ft (915m)

over 2-pair or more of Category rated 5e or better wiring from device extension to device

extension. Therefore a site survey of the wiring and installation planning are highly

recommended.

The 865QW Ultra PoE Extender is a 56V 150W very high power PoE Extender Solution for the

most demanding applications. This Power Detect solution supports any 802.3af/at or 802.3bt

standard PoE Device.

Perform an Out Of The Box Test (OOTBT)

We recommend that you perform a quick out of the box test to ensure the working order

of your Enable-IT 865QW PRO Ultra PoE Extender units prior to installing. This will also

serve to familiarize you with how easy the process should be.

Step 1) Using a provided Ethernet patch cord attach each end to the RJ45 Interlink port

of each 865QW PRO units (Labeled Interlink).

Step 2) Using a provided Ethernet patch cord attach your LAN Data Input into the 865QW

PRO CO bottom unit RJ45 port next to the LAN cable bridge jumper.

Step 3) The last steps to connect the 56V 150W DC Injector to the 865Q PRO CO bottom

unit RJ45 below the DIP switches and the green led to the left.

Plug in the power cord into the DC Injector and then to an AC outlet.

The Green Interlink Status LEDs will start flickering slowly and then fast as the units talk

to each other. After a second you should see a solid Green Interlink Status LED on each

unit to confirm a link is established. This confirms basic proper operation of the units.

For a more detailed test and to confirm your PoE Device Equipment works with the

865QW PRO units, connect your PoE Devices to the Gigabit LAN ports on the 865QW PRO CPE

unit.

Performing the On-Site Installation

After removing the Enable-IT 865QW PRO Ultra PoE Extender Kit from the box, and performing

the Out Of The Box Testing (OOTBT), all that remains to install the unit on-site is to mount the

unit, build the interconnect wiring and attach the PoE device cabling with the provided Ethernet

Patch cords.

865QW PRO CPE Unit

865Q PRO CO Power bundle

RJ-45 Interlink Cabling up to 3,000 feet / 915m

LAN Data IN

2 - PoE output ports

Troubleshooting

First examine the backbone wiring pair and make sure you have solid connections. The Interlink

Sync LED will be lit solid Green with rapid pulsing on each 865QW PRO unit to show proper

connection and pairing. If the Interlink Sync LED Link is flashing slow to fast and never goes solid….

Then follow the steps below:

1) Make sure your wiring is straight through and not connected to any Telco punch down

blocks; If so remove from the block and use Telco butt clips to bridge wire.

2) Check for a firm connection of the RJ-45 connections in each 865Q PRO unit, and

power is applied to the 865QW PRO CO units.

3) You can easily isolate any issue by performing an Out Of The Box Test (OOTBT). This

test will confirm the correct working order of your Enable-IT 865QW PRO Ultra PoE

Extender Kit. This will point to a possible issue with your long distance Interlink wiring

being affected by possible outside interference.

865Q PRO (4-Port) DIP Switch Settings

•Default is all DIP switches Down = On for 4-port PoE

•Switch 1:

LAN 1 / LAN 2 PoE On – Down / On Position - Default

LAN 1 / LAN 2 PoE Off – Up / Off Position

•Switch 2: 4-Pair output

PoE 4-Pair – Down / On Position - Default

PoE 2-Pair – Up / Off Position (PIN 1,2,3 & 6)

•Switch 3:

LAN 3 PoE On – Down / On Position - Default

LAN 3 PoE Off – Up / Off Position

•Switch 4: Not Used

LAN 4 PoE On – Down / On Position - Default

LAN 4 PoE Off – Up / Off Position

TECHNICAL SUPPORT

Online Technical Services

The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please use

this support website as your first source for help as it contains an on-line knowledge base of articles,

documentation, FAQ's and other problem-solving resources. This web-based support resource

provides the quickest solution to the most common technical support issues.

Returning Products for Warranty Repair

Enable-IT warrants to the original purchaser of this described Product ("you" or the "End User") that,

for the limited lifetime period commencing on the date the Product was purchased (the “Warranty

Period"), the Product will be substantially free from defects in materials and workmanship under

normal use and conditions. Lifetime Warranty details here: https://warranty.enableit.com

This warranty does not apply to Products, which are resold as used, repaired or reconditioned.

Electrical or water damage is not covered under this warranty, extended warranties or

Advanced Replacement Program (AREP).

In order to obtain an authorized RMA approval, the End User must complete the required information

online located at https://support.enableit.com Ifyouhavequestionsordifficultycompletingthis

information you may contact the Customer Care Team at 888-309-0910 between the hours of 7:00

a.m. and 4:00 p.m. Pacific Time(PST).

Returning Products for Refund

Enable-IT, Inc. offers a generous 45-Day refund on a single Ethernet Extender Kit only, and is

subject to a 20% Restocking Fee. Shipments without a valid or authorized RMA number, or

sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping.

Sales and Customer Care:

Toll Free US and Canada 888 309-0910

Other International +1 702 924-0402

E Mail [email protected]

[email protected]

RMA Support:

https://support.enableit.com

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