Elo TouchSystems 1937L User manual

Touchmonitor User Guide

1937L 19” LCD Rear-Mount Touchmonitor

EloTouch Solutions

19” LCD REAR-MOUNT

Touchmonitor

User Guide

Revision E

E508220

Elo

ouch Solutions

1-800-ELOTOUCH

www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval

system, or translated into any language or computer language,in any form or by any means,

including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise

without prior written permission of ELOTouchSolutions.

Disclaimer

The informationin this document is subject to change without notice. ELOTouchSolutions

and its Afffiliates makes no representations or warranties with respect to the contents

herein, and specificallydisclaims any implied warranties of merchantability or fitness

for a particular purpose. ELOTouchSolutionsreserves the right to revise this publication

and to make changes from time to time in the content hereof without obligation of ELO

TouchSolutionsto notify any person of such revisions or changes.

Trademark

Acknowledgments

AccuTouch, Elo (logo), and IntelliTouch, are trademarks of the ELOTouchSolutions.

Windows is a trademark of the Microsoft group of companies. Other product names mentioned

herein may be trademarks or registered trademarks of their respective companies. ELOTouch

Solutions claims no interest in trademarks other than its own.

Table of Contents

Chapter 1

Introduction 1

Product Description 1

Precautions.................................................................1

Chapter 2

Installation and Setup 2

UnpackingYour Touchmonitor ....................................2

Interface Connection .................................................3

Power Requirements..................................................3

Product Overview.......................................................4

Main Unit ..............................................................4

Rear View.............................................................4

Installing the Driver Software......................................5

Installing the Serial Touch Driver (not

applicable

Acoustic Pulse Recognition

and

IntelliTouch

Plus

monitor) ................................................................14

Installing the SerialTouch Driver for Windows

7, Windows Vista, Windows XP, Windows 2000,

Me, 98/95 and NT 4.0 .....................................14

Installing the SerialTouch Driver for

Windows 3.1 and MS-DOS ............................15

Installing the USB Touch Driver............................16

Installing the USB Touch Driver for Windows 7,

Windows Vista, Windows XP, Windows 2000, Me,

98/95 and NT 4.0 .....................................16

Chapter 3

Operation 9

About Touchmonitor Adjustments...............................9

Rear Panel Controls.............................................10

Remote OSD Buttons(option) ..............................10

Controls and Adjustment............................................11

On Screen Display (OSD) Menu Functions..........11

On Screen Display (OSD) Control Options ..........12

Preset Modes .......................................................13

Power ...................................................................14

IntelliTouch Plus Touch Technology............................15

Gesture Support.........................................................16

Chapter 4

Troubleshooting 17

Solutions to Common Problems.................................17

Appendix A

Native Resolution .......................................................18

Appendix B

Touchmonitor Safety...................................................20

Care and Handling ofYour Touchmonitor ...................21

Appendix C

Touchmonitor Specifications.......................................22

19" LCD Touchmonitor (1937L) Dimensions.........23

Regulatory Information 25

Warranty 28

1-1

C H A P T E

NTRODUCTION

Product Description

Your new touchmonitorcombines the reliable performanceof touch technology with the latest

advances in (LCD) display design. This combination of features creates a natural flowof

information between a user and your touchmonitor.

This LCD monitor incorporates a 19” color active matrix thin-film-transistor(TFT) to provide

superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for

displaying graphics and images. Other outstanding features that enhance this LCD monitor’s

performance are Plug & Play compatibility, and On Screen Display (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.

3-2

C H A P T E

INSTALLATIONAND

ETUP

This chapter discusses how to install your LCD touchmonitor and how to install the driver

software.

Unpacking Your Touchmonitor

Check that the following6 items are present and in good condition:

LCD monitor Video cable USB cable

Elo

QuickStart

Software

Serial cable CD + Quick Install Guide

(Exclude APR & IntelliTouch Plus model)

Brackets

3-3

Interface Connection

NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are

turned off.

1 3 2 2

1 3 2

Adapter Video Cable Serial Cable USB Cable OSD Remote Control

Key

(option)

Adapter Video Cable USB Cable OSD Remote Control

Key

(option)

1. Connect one end of the power adapter to the monitor and the other end to the connector of

the power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB

cable (but not both) to the rear side of the computer and the other end to the LCD monitor.

Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable

does not have thumb screws).

3. Connect one end of the video cable to the rear side of computer and the other to the LCD

monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect one end of OSD remote control key(option) to the monitor.

Power Requirements

NOTE: This monitor operates at 12V 4A

DC Input:

Plug shape: Tuning Fork Type

Plug polarity: (+) ) (-)

Outside dimension: Ø 5.5 ± Ø.1

Inside dimension: Ø 2.1 ± Ø.1

3-4

Product Overview

Main Unit

Rear View

3-5

Installing the Driver Software

ELOTouchSolutionsprovides driver software that allows your touchmonitor to work with your

computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows 7

• Windows Vista

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

• Windows 3.1

• MS-DOS

Additional drivers and driver information for other operating systems are available on the ELO

TouchSolutions web site at www.elotouch.com.

The ELO touchmonitor is plug-and-play compliant. Information on the video capabilities of

your touchmonitor is sent to your video display adapter when Windows starts. If Windows

detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-

play monitor.

Refer to the following appropriate section for driver installation instructions.

Depending upon whether you connected the serial communicationcable or the USB

communicationcable, only the serial driveror the USB drivershould be installed.

3-6

Installing the Serial Touch Driver (not applicable to Acoustic

Pulse Recognition and IntelliTouch Plus monitor)

Installing the Serial Touch Driver for Windows 7, Windows Vista,

Windows XP, Windows 2000, ME, 98/95 and NT4.0.

NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.

Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.

1 Insert the ELO CD-ROM in your computer's CD-ROM drive.

2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects

the CD and starts the setup program.

3 Follow the directions on the screen to complete the driver setup for your version of

Windows.

4 If theAutoStart feature is not active:

5 Click Start > Run.

6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7 Click Open, then OK to run EloCd.exe.

8 Follow the directions on the screen to complete the driver setup for your version of

Windows.

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