Elo Touch Solutions PayPoint User manual
USER MANUAL
Elo PayPoint Dock
SW602291 Rev A
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 2 of 22
Table of Contents
Chapter 1: Product Overview ........................................................................................ 3
Product Description .......................................................................................................... 3
Payment Features ............................................................................................................ 3
Chapter 2: Apple® iPad Dock Operation...................................................................... 4
Elo PayPoint iPad® Dock Register Layout .................................................................... 4
Chapter 3: Technical Support.......................................................................................11
Chapter 4: Safety & Maintenance................................................................................ 13
Chapter 5: Regulatory Information ............................................................................. 18
Chapter 6: Warranty Information................................................................................. 21
Getting in Touch with Us................................................................................................. 22
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 3 of 22
Chapter 1: Product Overview
Product Description
Elo PayPoint iPad® Dock is an all-in-one cash register designed to run with an iPad. The
system is integrated with Receipt Printer, Magnetic Stripe Reader, Barcode Reader, Cash
Drawer, and Customer Facing Display. In addition to built-in pheripherals, the system has a
serial port to support external devices.
Payment Features
The Elo PayPoint iPad Dock application supports cash, checks, and card payment transactions.
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 4 of 22
Chapter 2: Apple® iPad Dock Operation
Elo PayPoint iPad® Dock Register Layout
Figure 1. Elo PayPoint iPad® Dock front view (left) and back view (right)
Figure 2. Elo PayPoint iPad® Dock side view (left)
1 Magnetic Swipe Reader (MSR) 10 Tray Mounting Screws
2 Apple® iPad Tray (Apple® iPad 4/
Apple® iPad Air) 11 iPad Eject Button
3 Printer Paper Feed Button 12 Customer Facing Display
4 Cash Drawer 13 Cash drawer manual release latch
5 Check compartment slot 14 Power port
6 Receipt Printer 15 RJ-45 Serial Port
7 Cash drawer lock* 16 Power Button Access
8 Printer head release button 17 USB Charging Port
9 Lightening Connector Cap 18 Barcode Scanner
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 5 of 22
*The Elo PayPoint iPad® Dock comes with a set of two keys for easy locking/unlocking.
A. Register Display Head
The Elo PayPoint iPad® Dock display head can be flipped to allow customers to complete
purchase transactions by self-swiping payment cards, and to authorize transactions by signing
directly onto the touchscreen.
Figure 3. Elo PayPoint iPad® Dock display head can be flipped and supports two configurations:
Elo PayPoint iPad® Dock Register clerk-facing view (top) and customer-facing view (bottom)
1. Magnetic Stripe Reader (MSR)
The register has a built in encryptable magnetic stripe reader. Application provider is
responsible for correctly encrypting the reader.
When the register is in clerk view, the MSR will be on the left of the register display head. When
register is in customer view, the MSR will be on the right of the register display head.
2. Apple® iPad Tray
Elo PayPoint iPad® Dock comes with 3 configurations of trays to support multiple versions of
iPads.
3. Printer Paper Feed Button
Elo PayPoint iPad Dock has printer paper feed button to allow user to feed empty receipt paper.
One press will feed about 1-inch of thermal paper.
4. Cash drawer
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 6 of 22
The register is equipped with a cash drawer for storing bills, coins, and checks
5. Check compartment slot
The cash drawer is designed with a slot for slipping checks into the cash drawer.
6. Receipt printer (built-in)
The register is equipped with a built-in receipt printer that is located on the register base.
7. Cash drawer lock
Use the key that comes to lock / unlock the cash register. When cash drawer is locked, cash
drawer will not open even when it is commanded to.
8. Printer head release button
Press this release button to release the printer head cover. For more information on how to
change printer paper on the register, refer to the “Printer Maintenance” section.
9. Lightning™ Connector Cap
Fasten lightening connector to establish connection between the Dock and iPad.
10.Tray Mounting Screws
Use the tray mounting screws to switch between trays.
11.Eject button
Allows to eject the iPad from dock once the lightening connector cap is open.
12.Customer-facing display
The register base is equipped with a customer-facing display. As store clerks ring up customer
orders, the customer facing display will display each order.
13.Cash drawer manual release latch
A latch located on the bottom of the register base can be used to manually open the cash
drawer.
14.Power Port
To power the register, plug one end of the power cable to the register power port, and the other
end to the wall.
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 7 of 22
15.Serial Port
Serial port to connect to Elo qualified Serial devices like weigh scale. RJ-45 to DB9 serial cable
is included in the packaging.
16.iPad Power Button Access
Will allow user to access iPad power button when the device is docked.
17.USB Charging port
Equipped with a USB charging port to charge your mobile phone or other USB devices
18.Barcode scanner
The register has a built in barcode scanner that scans 1-D barcodes. When the register is in
clerk view, the barcode scanner will be on the right of the register display head.
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 8 of 22
Docking the iPad
Step 1 :
Identify which mounting tray fits your Apple® iPad. If you have an Apple® iPad Air, system
comes with Apple® iPad air tray pre-installed. If you have an Apple® iPad 4 you will need to
remove Apple® iPad Air tray and mount Apple® iPad 4 tray.
Step 2 :
Remove 4 mounting screws to swap mounting trays if required.
Step 3:
Ensure lightening connector is pulled out before installing and iPad version
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 9 of 22
Step 4 :
Install the iPad by inserting top side first and then lightening connector side last.
Step 5 :
Press lightening connector cap into the tray and fasten locking screw if desired.
Step 6 :
iPad can be removed by pressing eject button on the backside of tray after lightening connector
cap is pulled out
User Manual: Elo®Apple® iPad Dock
SW602291 Rev A, Page 10 of 22
Power
The maximum voltage, frequency and current for the register, are provided in the power ratings
table below:
Operating Voltage
Range Operating
Frequency Range Operating Current
Range
Elo PayPoint Apple®
iPad Dock 100 - 230Vac 50 – 60 Hz 0.1 – 0.3 Aac
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