Elite Screens TE100HC2 User manual

Tension Electric Screen

CineTension Series

Users Guide

USER’S GUIDE

Rev. 1.1

IMPORTANT SAFETY INSTRUCTIONS

 Please read this guide prior to installation.

 Make sure the current rating is equal to the appliance rating when an extension cord is

used.

 Do not use any accessories not provided by the manufacturer. We will not be responsible

for any risks of fire, electric shock, or injuries resulting from the use of other accessories

not supplied by the manufacturer.

 Make sure the screen is mounted in a horizontal level. We suggest consulting with a

professional such as a carpenter, or using a laser leveler.

INSTALLATION

MOUNTING INSTALLATION

Wall Mounting Cealing Mounting Ceiling Recessed Mounting

*Allow 2”of spacing between the front and back of the screen casing.

I. Masonry Anchor is applied on concrete wall / ceiling; Plastic Plug is applied on wooden

wall / Ceiling.

II. Plastic Plug & wooden screw are applied to the wooden wall / ceiling for screen sizes

equal to or less than 120” inches (diagonal). Masonry anchor is for concrete wall / ceiling

installations and for screen sizes greater than 120” inches (diagonal).

III.Install the Alum Extruded Hanger Set onto the slide channel and move to the desired

position before it is screwed on tightly.

MOUNTING ACCESSORIES

Rev. 1.1

A. ScrewNut(M10)x4 E. AlumExtrudedHangerx2

B. Boltx2 F. MasonryAnchorx2

C. ScrewNut(M6)x4 G. PlasticPlugx2

Upon assembly the

bracket will slide

into the casing rails

for mounting.

D. Washer x 4 H. Wooden Screw x 2

Warning: These are standard accessories included with the

ceiling/wall brackets. Models may vary and anchors will not

support all models. Elite will not be liable for improper installation.

Remote control and 3 & 4 prong wire information

16.2 mm. in width

Rev. 1.1

Stop

Down

1”1/2

IR Receiver

The 4 prong cable will be

connected from the control

to the screen.

6.02 mm. in width

Stop

Down

2”7/8

13.9 mm. in width

The receiving box can be hidden

from sight, by simply using the

RF remote you will still have

access to control the screen. The

wire are standard 3 and 4 prong

wires 99” inches in length. When

roperly installed you will see the

LED light up in red. This is a

feature on the box that will

indicate it is working properly. If

the LED light does not turn on

lease disconnect and reconnect.

When pressing the button you

should hear a clicking sound,

signifying it is sending the signal

to the screen.

The 3 prong cable will

be connected from the

outlet to the control box.

IR codes

Up = 0XDD

Stop = 0XCC

Down = 0XEE

This is the IR (Infra-Red) remote with

a range of 15 Ft. Battery size AAA

This is the RF (Radio Frequency) remote

with a range of 30 Ft. Battery size AAA

** Please remember to always point to the wall switch receiver when using the IR remote. The IR remote can also work with a

Universal Learning Remote Control usually by programming the Screen’s IR codes in your Universal Learning Remote.

FOR REFERENCE ONLY:

Tension Screen Adjustment It is not required for the tension to be

(Attention: This adjustment is not required. The screen’s tension has been set to achieve

best performance. Always contact an Elite Screen Technician for assistance to avoid

damaging the screen and voiding your warranty.)

Rev. 1.1

By pulling the knob and turning it Clockwise it will

start creating more tension to the screen. By pulling

the knob Counterclockwise it will start to release

tension. The screen is preset with tension.

Trouble Shooting

If the electric screen does not move, please check the following:

1. Check the power supply first. The screen will not move without power.

2. Make sure the power cord is plugged to the power outlet.

3. Check all cable connections to see if any may be disconnected.

4. If the screen works well with the line switch but not with the remote control, please make sure the

remote controls have batteries or replace them with new ones.

FAQ’s

1. Q: What are the differences between the IR and RF remotes?

A: An Infra-Red remote is designed for short distance use, like your television remote. IR requires

direct aim at the IR source located inside your 3-wall switch. RF remote control is designed for long

distance use. The RF is a unique remote configured to only work with your 3-way wall switch

included with this screen. If the RF remote control is lost or misplaced, the entire 3-wall switch will

need to be replaced (Please keep in a safe place). Change the battery every 6 months.

2. Q: How is the screen material cleaned?

A: The screen material can be cleaned with mild soap and water only. Do not use cleaning

substances with chemicals, as it will damage the screen material.

3. Q: What type of batteries do the remote controls use?

A: The IR and RF remote controls use AAA alkaline batteries.

4. Q: Can you manually pull down this electric screen?

A: Absolutely not, manually pulling down the screen will damage the electronic motor rolling

system.

5. Q: Can the electric screen be used in a 220-volt outlet?

A: No, the screen can only be used in 110-volt outlets.

6. Q: What is the recommended distance my first row should be?

A: The recommended distance should equal the width x2 of your screen. However, this may vary

depending on the projector type and environment light.

7. Q: How high should I hang the projector screen?

A: The recommend lowest level of the projector screen should at an eye level of the first row seat.

8. Q: Technical Support or Problem Report

A: The best way to report a problem is to send an email to T[email protected]

or call 1-877-511-1211 Ext.202 / 234 / 313.

Rev. 1.1

Warranty Policy - Electric Screens

• One (1) year warranty parts and labor from purchase date as follows (except for refurbished units as specified below):

• Refurbished units carry a 90-day parts and labor warranty.

• Demo units or open box items carry a full 1-year parts and labor warranty.

• Each party will be responsible for one way shipping during the warranty period.

• A RMA (Return Merchandise Authorization) number must be issued in order to process a replacement or to

authorize a return for warranty repair. Elite Screens will, at its sole option, replace or repair the defective unit with a

brand new replacement *(see exceptions below) after the defective unit is received. Once the product is received, Elite

Screens will send out a new *unit to the customer by ground service (subject to inventory availability). Please do not

return any unauthorized items to Elite Screens, as they will be refused. The RMA number must be included on the

outside label of your shipping box and shipping documents. Our warehouse is not authorized to accept returns without

an RMA number on the shipping label. RMA numbers are valid for 45 days from the date of issue.

Missing Parts must be reported within 7-days of receipt. If reported after 7 days, customer will be responsible for

shipping and handling fees. If reported after 30 days of receipt, customer is responsible for cost of the parts and

shipping & handling fees.

Telephone (562) 483-8198 Fax: (562) 926-8655

Rev. 1.1

TWO WAYS TO REGISTER YOUR WARRANTY WITH ELITE SCREENS INC.

A. On Line (Faster and Easier)

www.elitescreens.com/register.html

A. Fill out & Fax to (562) 926-8655, Attn: Customer Service Dept.

*Your Name: _______________________________________________________

Address: ____________________________________________________________

City/State/Zip ________________________________________________________

*e Mail Address: _____________________________________________________

*Phone: _____________________________________________________________

*Screen Model: _______________________________________________________

*Serial Number: _______________________________________________________

*Date of Purchase: _____________________________________________________

*Dealer / Reseller Purchased from (name of the reseller): _____________________

What is your Projector Model: ___________________________________________

Application: ___ Home ___ Education ____ Corporation _____ Government

___ Others

How would you rate this screen? ___ Excellent___ Good ___ Ok ___ Improvement needed

Comments:

If you have pictures of your screen you’d like to share with us, please email your pictures to

[email protected]

For any technical inquiries, please email to techsupport@elitescreens.com or call (877) 511-1211.

(*Required Field)

(562)-483-8198 Ext. 313 / 234 / 202

www.elitescreens.com

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