Electrolux EHE6899SA Manual

ARESI1006

EHE6899SA EHE6899BA

Diagnostic Procedure

Models: EHE6899SA 925060324,EHE6899BA 925060333

- Fully Convertible Electrolux Flat Connected French door

Software Versions where Service Procedure is implemented:

•Main:JHB10G10and successive.

•Internal UI: 1GAB0002 and successive

•I&W 4 buttons external UI: LHIW0400 and successive.

•VCZ UI: MHFE0600 and successive.

Version

Status

Date

Created/

Modified by

Comment

Draft

20/06/2018

Warren Steele

ELECTROLUX HOME PRODUCTS PTY LTD

ABN 51 004 762 341

Issue: 1

Technical Publication Nº ARESI1006 Date: 06/18

ARESI1006

Overview of UI’s

•An internal user interface (UI) to control a French door/Multi door product. This UI is

responsible to control the cavities, functions.

•An external user interface (UI) located LH fridge door 4 buttons I&W is responsible for

dispenser features.

•An internal user interface (UI) located on the top drawer, used to control the setting of the

VCZ drawer.

Internal UI – Overlay

Electrolux:

ARESI1006

UI Functional Areas

The image below shows the following functional areas:

Compartment

Selection FF/FZR

Increase

Temperature FF or

FZR

Decrease

Temperature FF or

FZR

Reset Air Filter

Function

Reset Water Filter

Function

Icemaker Function

Multi-function

selection: Quick

Freeze, Quick

Chill, Drinks Chill

ARESI1006

Diagnostic Mode (Service Mode):

How to enter and use the Diagnostic Mode:

1. Press and hold “+” and “–“buttons for 10 seconds.

*On detection of the 10-sec-holding of above buttons

*All the Display LED’s of the Internal UI, External I&W UI and the VCZ UI will illuminate.

2. Press + button to progress through the different Functions.

3. Press – button to come back to previous Function.

4. Press (MODES) button to change the status of the Function.

5. Each Function is associated with a number indicated in the Display and the Function status

is displayed with intermittent time duration. See Service mode table below for details.

Note: When there is the request to visualize some extra information more than the status of

the Function (ex: freezer defrost heater state and freezer defrost evaporator temperature),

the visualization is performed in this way:

•Display: N° item, status of the item, N° item, status/value of the extra info, N° item,

status of the item….

ARESI1006

6. A tone will plat to confirm, when enter you are in the Diagnostic mode

7. To EXIT from diagnostic mode, press and hold + and – buttons for 10 seconds. The

appliance will restart in normal mode.

List of Functions in the Diagnostic mode:

Displayed

code

Function

Test

Action

Available

Behavior Expected

First Screen

a. Turn On all LED’s into Display of

Ruby UI, External Cobalt UI I&W and

Indigo UI.

Second

Screen

a. Turn Off all LED’s into Display of

Ruby UI, External Cobalt UI I&W and

Indigo UI.

Freezer

Defrost

Heater

Press (MODES) to

change the status

of the Function

a. Heater on when “on”, off when “oF”.

b. Freezer Evaporator Defrost Sensor

temperature is flashed on the display.

c. Watch for temperature increase with

the heater on.

d. It may take a few minutes for the

evaporator to heat up. Maximum 5

minutes ON or 45°C Freezer Evap

Defrost Sensor threshold.

e. Press (MODES) button to change the

status

Main Valve

Press (MODES) to

change the status

of the Function

a. Main valve (faucet) is activated when

“on”; stops when “oF”

b. Press (MODES) button to change the

status

Cube/Crush

Solenoid

Press (MODES) to

change the status

of the Function

a. Do not leave solenoid activated for

more than 1 minute. It is forced

automatically to off after 1 minutes of

continuous on.

b. Solenoid activated when “on”,

deactivated when “oF”.

c. Press (MODES) button to change the

status

Display

ARESI1006

Water Valve

Dispense +

Main Valve

Press (MODES) to

change the status

of the Function

c. Be prepared to collect water at

dispenser.

d. Water dispenses when “on”; stops

when “oF”.

e. Press (MODES) button to change the

status

Ice Maker

Water Valve+

Main Valve

Press (MODES) to

change the status

of the Function

a. Remove ice tray to collect water

into a measuring container to

measure water fill.

b. If collecting water into ice tray, first

perform test n° 50 to empty ice tray.

c. Water flows in the tray when “on”.

The Function is active for the time

correspondent to ice tray water fill

setting. According to water setup

configured it is possible to check very

high pressure, normal pressure, low

pressure, very low pressure; once

that the configured time is elapsed the

Function goes automatically to “oF”

state.

d. Press (MODES) button to change the

status

Fresh Food

Defrost

Heater

Press (MODES) to

change the status

of the Function

a. Heater on when “on”, off when “oF”.

b. Fresh Food Evaporator Defrost

Sensor temperature is flashed on the

display.

c. Watch for temperature increase with

the heater on.

d. It may take a few minutes for the

evaporator to heat up. Maximum 5

minutes ON or 45°C Fresh Food Evap

Defrost sensor threshold.

e. Press (MODES) button to change the

status

Ice Maker

Defrost

Heater

Press (MODES) to

change the status

of the Function

a. Heater on when “on”, off when “oF”.

b. IceMaker Evaporator Defrost Sensor

temperature is flashed on the display.

c. Watch for temperature increase with

the heater on.

d. It may take a few minutes for the

evaporator to heat up. Maximum 5

minutes ON or 45°C IM Evap Defrost

Sensor threshold.

e. Press (MODES) button to change the

status

Displayed

code

Function

Test

Action Available

Behavior Expected

ARESI1006

VCZ Balance

Heater

Press (MODES) to

change the status

of the Function

a. Heater on when “on”, off when “oF”.

b. Maximum 5 minutes ON continuous.

c. Press (MODES) button to change the

status.

Fill Tube

Heater

Press (MODES) to

change the status

of the Function

a. Heater on when “on”, off when “oF”.

b. Maximum 5 minutes ON continuous.

c. Press (MODES) button to change the

status.

Auger Motor

Press (MODES) to

change the status

of the Function

a. Fresh Food door must be closed.

b. Motor running when “on”; motor

stopped when “oF”

c. Press (MODES) button to change the

status.

Fresh Food

Light

Press (MODES) to

change the status

of the Function

a. Fresh Food lights on when “on”, off

when “oF”

b. Press (MODES) button to change the

status.

VCZ Light

Press (MODES) to

change the status

of the Function

a. VCZ light on when “on”, off when “oF”

b. Press (MODES) button to change the

status.

Freezer

Evaporator

Fan

Press (MODES) to

change the status

of the Function

a. It is possible to run the Freezer Evap

Fan at 3 possible speeds.

b. Fan running maximum speed when

“on”; medium speed when “nL”;

stopped when “oF”

c. Press (MODES) button to change the

status.

d. In case of Locked rotor condition

the display shows “Lc”

e. In case of absence of PWM signal

that provide duty cycle, the display

shows “Ns” when the fan is “OF”.

f. In case of absence of 12V signal or

GND signal, the display shows “Np”

when the fan is “on” or “nL”.

VCZ Fan

Press (MODES) to

change the status

of the Function

a. It is possible to run the VCZ Fan at 3

possible speeds.

b. Fan running maximum speed when

“on”; medium speed when “nL”;

stopped when “oF”

c. Press (MODES) button to change the

status.

Displayed

code

Function

Test

Action Available

Behavior Expected

ARESI1006

Condenser

Fan

Press (MODES) to

change the status

of the Function

a. It is possible to run the Condenser

Fan at 3 possible speeds.

b. Fan running maximum speed when

“on”; medium speed when “nL”;

stopped when “oF”

c. Press (MODES) button to change the

status.

d. In case of Locked rotor condition

the display shows “LC”

e. In case of absence of PWM signal

that provide duty cycle, the display

shows “nS” when the fan is “OF”.

f. In case of absence of 12V signal or

GND signal, the display shows “nP”

when the fan is “on” or “Mi”.

Freezer Light

Press (MODES) to

change the status

of the Function

a. Freezer light on when “on”, off when

“oF”

b. Press (MODES) button to change the

status.

VCC

Compressor

Press (MODES) to

change the status

of the Function

a. Compressor is running at maximum

speed when “on”, it is stopped when

“oF”.

b. Press (MODES) button to change the

status.

Ice Chute

Heater

Press (MODES) to

change the status

of the Function

c. Chute Heater is activated when “on”,

deactivated when “oF”.

d. Press (MODES) button to change the

status.

Icemaker

Evaporator

Fan

Press (MODES) to

change the status

of the Function

a. ”on” is showed in the display when

icemaker evap fan is activated, “oF” is

showed when the fan is deactivated.

b. Press (MODES) button to change the

status.

Flip Mullion

Heater DC

Press (MODES) to

change the status

of the Function

a. DC Flip Mullion Heater is activated

when “on”, deactivated when “oF”

b. Press (MODES) button to change the

status.

Dispenser

Light

Press (MODES) to

change the status

of the Function

a. Dispenser light on when “on”, off

when “oF”

b. Press (MODES) button to change the

status.

Fresh Food

Evaporator

Fan

Press (MODES) to

change the status

of the Function

a. It is possible to run the Fresh Food

Evaporator Fan at 3 possible speeds.

b. Fan running maximum speed when

“on”; medium speed when “nL”;

stopped when “oF”

Displayed

code

Function

Test

Action

Available

Behavior Expected

ARESI1006

c. Press ( MODES) button to change the

status.

d. In case of Locked rotor condition

the display shows “LC”

e. In case of absence of PWM signal

that provide duty cycle, the display

shows “nS” when the fan is “OF”.

f. In case of absence of 12V signal or

GND signal, the display shows “nP”

when the fan is “on” or “Mi”.

VCZ Damper

Heater

Press (MODES) to

change the status

of the Function

a. VCZ Damper Heater is activated

when “on”, deactivated when “oF”.

b. Press (MODES) button to change the

status.

VCZ Damper

Press (MODES) to

change the status

of the Function

a. It is automatically turned on the

Freezer Evaporator Fan at

maximum speed.

b. When VCZ Damper is open it shows

“OP”, when close it shows “CL”.

c. Then check for air flow when damper

is fully open “OP”; and no air leaks

when fully closed “CL”.

d. During the movement of damper, it

blinks a “1”.

e. If the Freezer evaporator fan presents

some errors during its movement, it is

alternatively displayed the error status

of the fan (LC, nS, nP) and the status

of the damper (OP, CL).

f. Press (MODES) button to change the

status and open/close the damper.

Ice Chute

Door/ Ice

Flapper

Motor

Press (MODES) to

change the status

of the Function and

moves the flapper

motor.

a. When the flapper motor is closed, it

shows “CL”.

b. When the ice chute door is opened, it

shows “OP”.

c. During the movement of the flapper

motor, it blinks a “1”.

d. The tentatives of opening/closing the

ice chute door are performed

recursively for 3 consecutive times

and in case of failure it shows “Er”.

e. Press (MODES) button to change the

status.

Icemaker

Twist Tray

Harvest Test

Press (MODES) to

change the status

of the Function and

start the rotation.

a. Remove the Ice Bucket in order to

see clearly the rotation of the ice

tray.

b. On the Display it shows “Go” when

the tray find the home position

(Horizontal position).

c. During the rotation of the ice tray, it

blinks on the display “1”.

Displayed

code

Function

Test

Action Available

Behavior Expected

ARESI1006

d. In case of failure at the end of the

twisting action it shows “Er”.

e. Press (MODES) button to change the

status and start the rotation.

Ice Maker

Tray Bail

Arm/ Ice

Level Bucket

Press (MODES) to

change the status

of the Function

a. Remove the Ice Bucket in order to

see clearly the status of the ice tray

bail arm..

b. Allow bail arm to drop freely. It shows

“Em” (empty) when tray returns to

“home” position.

c. Hold bail arm up with the hand. It

shows “Fu” (full) when tray returns to

“home” position.

d. During the rotation of the ice tray, it

blinks on the display “1”.

e. In case of failure at the end of the

twisting action it shows “Er”.

f. Press (MODES) button to change the

status and start the rotation of the ice

tray.

Stepper

Motor Valve

Press (MODES) to

change the status

of the Function

a. First Position must be (“Open-

Open") and it is turned on

automatically the compressor at

maximum speed.

b. Going through the steps below, the

stepper valve goes to Close position,

then IM/FZ and after this FF/IM/FZ.

It is possible to loop through these 4

states.

c. Indicating in the display the steps as:

i. “03” – Open position

ii. “00” – Close position

iii. “01” – IM/FZ position

iv. “02” – FF/IM/FZ position

d. During the steps 00 and 01 test

positions the Ice Maker Evaporator

Defrost Sensor temperature is flashed

on the display in order to check the

temperature decreasing or not in the

Ice Maker evaporator.

e. During the steps 03 and 02 the Fresh

Food Evaporator Defrost Sensor

temperature is flashed in order to

check the temperature decreasing or

not in the Fresh Food evaporator.

f. During the movement of the stepper

motor from one step to another, it

blinks on the display “1”.

g. Press (MODES) button to change the

status of stepper motor valve.

Displayed

code

Function

Test

Action Available

Behavior Expected

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