EchoLife HG520b User manual

EchoLife HG520b Home Gateway

Quick Start

Thank you for purchasing EchoLife HG520b Home Gateway (hereinafter referred to as

the HG520b).

With the HG520b, you can access the Internet through the ADSL connection.

1 Safety Precautions

Pay attention to the following when installing and using the HG520b.

Place the device at a

well-ventilated place.

Do not expose the

device to direct

sunlight.

Never attempt to

dismantle the device by

yourself. In case of any

fault, contact the

specified maintenance

center for repair.

During storage,

transportation and

operation of the device,

keep the device dry.

Keep the power plug

clean and dry. Using a

dirty or wet power plug

may lead to electric

shock or other perils.

Do not use an old or a　

damaged power cable.

Do no let a child

operate the device

without guidance. Do

not let a child play with

the device or any

accessory. Swallowing

the accessories may

lead to peril.

In any of the following

cases, stop using the

device, disconnect it

from the power supply

and unplug the power

plug immediately: there

is smoke emitted from

the device, or there is

some abnormal noise or

smell. Contact the

specified maintenance

center for repair.

Keep at least 10 cm

between the device and

the closest object for

heat dissipation. Keep

the device far away

from any heat source or

bare fire, such as a

candle or an electric

heater.

Do not place any object

on the top of the device.

Otherwise, the device

may be too hot during

operation. It can even be

deformed or damaged by

the heavy load.

Before cleaning the

device, stop using it

and disconnect it from

the power supply. Use

a piece of soft cloth to

clean the device.

Before plugging or

unplugging any cable,

power off the device and

disconnect it from the

power supply.

When the HG520b is used for a long time, temperature of the shell increases.

It is normal.

2 Overview

Figures of the front panel and the rear panel are only for your reference.

Front Panel

LAN4LAN3LAN2LAN1 ADSL

POWER WLAN INTERNET

Indicator Status Description

On The HG520b is powered on.POWER

Off The HG520b is powered off.

On WLAN function is enabled.

Blinking There are data being transmitted in the WLAN

interface.

WLAN

Off WLAN function is disabled.

On The connection is established in the LAN interface.

Blinking There are data being transmitted in the LAN

interface.

LAN 1–4

Off No connection is established in the LAN interface.

On The DSL connection is established.

Blinking There are two state:

zSlow-Blinking

The telephone line is not connected or the DSL

connection is not established.

zfast-Blinking

The DSL connection is being activated.

ADSL

Off The HG520b is powered off.

Indicator Status Description

On The embedded PPPoE and PPPoA dial-ups of the

HG520b are successful, but there is no data

transmission.

Blinking There are data being transmitted in the INTERNET

interface.

INTERNET

Off The HG520b is in the bridge mode or the

PPPoE/PPPoA connection is not established.

Rear Panel

POWER LAN4 LAN3 LAN2 LAN1 ADSL

Interface/

Button

Description

POWER To connect to the power adapter.

LAN 1–4 Ethernet interfaces.

To connect LAN network devices (such as a computer and a switch).

ADSL ADSL interface.

To connect the telephone jack or a splitter through a telephone line.

RESET At the side of HG520b.

To restore the default settings of the HG520b, press the RESET

button and release it after six seconds. Once you use this function, all

your custom settings will be lost. Therefore, please be careful when

using it.

WLAN At the side of HG520b.

To enable or disable wireless function quickly.

ON/OFF At the side of HG520b.

To power on/off the HG520b.

3 Preparations for Connection

Splitter

The external splitter can efficiently reduce the signal disturbance on the telephone line.

When voice and data are transmitted on the same telephone line at the same time, you

need to use the external splitter to separate the voice and data signals:

zLINE: Connecting to the phone jack on the wall.

zPHONE: Connecting to the telephone.

zMODEM: Connecting to the ADSL interface of the HG520b.

Network Adapter

You need to connect the Ethernet interface of the HG520b with the Ethernet interface of

your computer. Make sure that the network adapter is installed in your computer and

the TCP/IP service is enabled in your operating system.

Please use a cross-over cable to connect the HG520b with a switch. Ensure

that the Ethernet cable in the packing box is a straight-through cable.

4 Connecting the HG520b

You can connect the HG520b as follows.

21226

POWER LAN4 LAN3 LAN2 LAN1 ADSL

1 Power adaptor 2 Computer 3 Switch

4 Splitter 5 Phone Jack 6 Phone

5 Configuring the HG520b

You can access the Internet by use the following two methods:

zUsing the Embedded PPP Dial-Up Software of the HG520b to Get Online

zUsing the PPP Dial-Up Software of the Computer to Get Online

Please use the parameters provided by your internet service provider (ISP) for

configuration. If the configuration is wrong, you will not be able to access the

Internet.

Using the Embedded PPP Dial-Up Software of the

HG520b to Get Online

Step 1 Configure the HG520b to enable the embedded dial-up function

1. Connect the HG520b with your computer by using the Ethernet cable.

2. Configure the IP address of your computer to be in the same network

segment as the HG520b. The default LAN IP address and subnet mask of

the HG520b is 192.168.1.1 and 255.255.255.0.

3. Start Internet Explorer on your computer and enter the Web address of the

HG520b in the address bar. The default address is http://192.168.1.1.

4. Enter the username and password in the displayed window.

5. Select Basic > WAN Setting from the navigation tree to display the

configuration page.

6. Set Mode to Routing.

7. Select PPPoE and configure the other parameters. Then click Submit.

Step 2 Configure your computer

Configure your network card (also called as network adapter) to make the computer to

automatically obtain information, such as the IP address, the gateway, and DNS.

If the embedded dial-up function of the HG520b is enabled, you need to

power off the HG520b when you do not want to access the Internet.

Otherwise, the ISP may calculate the fee for accessing the Internet even if you

have powered off your computer.

Using the PPP Dial-Up Software of the Computer to Get

Online

Step 1 Configure the HG520b to work in the bridge mode

Refer to steps for enabling the embedded dial-up function to configure the bridge mode.

The only difference is to select the Bridge mode not the Routing mode.

Step 2 Configure your computer

The PPP dial-up software is installed in your computer, and then you can get online.

The Windows XP (Professional) operating system has an embedded PPPoE dial-up

software. To set up the dial-up connection in Windows XP system, do as follows:

1. Choose Start > All Programs > Accessories > Communications >

Network Connections.

2. Click Create a new connection in the displayed page.

3. Click Next in the New Connection Wizard dialog box.

4. Select Connect to the Internet and click Next.

5. Select Set up my connection manually and click Next.

6. Select Connect using a broadband connection that requires a user

name and password and click Next.

7. Enter the name of the dial-up connection (you can enter the name as you

like). Then click Next.

8. Select Anyone's use or My use only and click Next.

9. Enter the user name and password. Then click Next.

10. Click Finish.

6 Troubleshooting

Symptom Solution

The POWER indicator

is not on.

zEnsure that the power adapter is suitable for the

HG520b.

zEnsure that the HG520b is connected to the power

supply properly.

zEnsure the ON/OFF button is pressed.

The LAN indicator is

not on.

zEnsure that the provided network cable is used.

zEnsure that the cables are connected properly.

zEnsure that the network adapter indicator of your

computer is on.

zEnsure that the network card is working normally.

Right-click My Computer to select Properties;

Select Hardware > Device Manager;

check whether there are devices marked with ?or !

under Network adapters.

If there are any such devices, uninstall and re-install

them; or change the NIC slot. Change the NIC if the

problem still exists.

Symptom Solution

The Internet cannot be

accessed.

Take the most commonly used access mode (a dial-up

software is installed on your computer) as an example:

zEnsure that no problem previously listed exists.

zEnsure that the dial-up software is correctly installed

and set on your computer.

zEnsure that you have entered the right username and

password.

zIf you still cannot access the Internet after the dial-up

operation, check whether the proxy server on your

Internet Explorer is correctly configured. The Proxy

server must be disabled.

zTry different Web sites, in case that some Web site

fails.

zTry to stop the dial-up connection and to re-establish

the dial-up connection 5 minutes later.

7 FAQs

1. Why does the ADSL connection break so often?

Many possible factors may cause this problem, such as faults in your ISP's access server,

line disconnection, and line disturbance. You can check as follows:

1. Make sure that the ADSL line is connected properly.

2. Keep the HG520b away from appliances with strong electric fields or

magnetic fields, such as a microwave oven and a refrigerator.

3. Make sure that no telephone or fax machine is connected directly to the

ADSL line.

4. Replace the old ISA network adapter with a new 10/100M PCI network

adapter and install the latest driver.

5. Find help on http://www.huawei.com.

6. Contact your ISP for help.

2. Will the call service and the ADSL access service influence each other?

The HG520b separates the voice from the data signals by the FDM technique. Though

being transmitted through the same telephone line, voice and data traffic do not

interfere with each other and neither of the two services will be influenced.

3. How to restore the default factory settings?

If you cannot get online, for you changed the working parameters of the HG520b, try to

restore the default settings of the HG520b as follows.

1. Find the RESET Button of the HG520b.

2. Use a pin to press the RESET button, and then release it after 6 seconds.

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