Eaton 9PX 1:1 Quick start guide

Eaton®setUPS

Firmware upgrade procedure

Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02 Page 1/13

UPS model : 9PX 1:1 1 to 3kVA

Date : 02/09/2016

Eaton®setUPS

Firmware upgrade procedure

Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02 Page 2/13

Contents

1. Download the software setUPS and the firmware

(if receiving this document by email)

2. UPS connection

3. Launch setUPS

4. Go to Bypass

5. setUPS firmware menu

6. Firmware selection

7. Confirmation

8. Upgrade process

9. Upload success

10. Return to normal state

11. Go back to Normal

12. Trouble shooting

Eaton®setUPS

Firmware upgrade procedure

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1. Download the software setUPS and the firmware

Go to the Power Quality Website

(http://powerquality.eaton.com/EMEA/Support/Software-Drivers/default.asp)

Select your product , 9PX (1-3kVA), and select your solution type, Firmware &

Configuration.

Click on “Download 9PX UPS (1-3kVA) Firmware Updates & configuration” :

And click on the required link.

Firmware

file

setUPS

software

Upgrade

instructions

Eaton®setUPS

Firmware upgrade procedure

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2. UPS connection

Connect a communication cable to the UPS unit, on USB or RS232 (DB9) port on the

back of the UPS. Then connect the cable to your computer.

3. Launch setUPS

For a first time Eaton®setUPS installation, double click on the exe file

and valid the “User Account Control” message by “Yes”

The installer opens, click on “Next”Read and click on “Accept”

Eaton®setUPS

Firmware upgrade procedure

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Click on “Install”And on “Finish”

And the Eaton®setUPS starts.

If Eaton®setUPS is already installed, from All Programs menu, open setUPS

At the startup, the software searches for the connected UPS

Eaton®setUPS

Firmware upgrade procedure

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and as soon as communication is established, the product is identified :

4. Go to Bypass

On the UPS, go to the menu “CONTROL”, and select “Go to bypass”. The Bypass

indicator (orange) illuminates and a click noise comes from the UPS (relay) :

WARNING : loads are powered but not protected anymore !

Eaton®setUPS

Firmware upgrade procedure

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If there is a Maintenance Bypass (HotSwap MBP) connected to the UPS, switch to

Bypass position :

5. setUPS firmware menu

On the left menu, select “Firmware” section, the available firmware appears :

Eaton®setUPS

Firmware upgrade procedure

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If the firmware list is empty, copy/paste the downloaded firmware in the target folder My

Documents\Eaton setUPS\firmware (click on the “…” button) :

6. Firmware selection

Click on the latest firmware file to select it and then on the “Upload firmware” button :

Eaton®setUPS

Firmware upgrade procedure

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7. Confirmation

The following screen appears which reminds you that UPS output is OFF (but load still

powered) during the upgrade, select “Yes” to continue

8. Upgrade process

The UPS emits a beep and transfers into Boot loader mode. The firmware will then be

erased and then rewritten into the UPS.

During the flash process, the status led (AC line, Battery, Bypass & Fault) on the UPS

cycle, a progress bar is displayed on LCD and a beep is emitted every 10s :

Eaton®setUPS

Firmware upgrade procedure

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And on setUPS window, the firmware upgrade steps appear :

9. Upload success

When the firmware flash process is done, the UPS emits a long beep. The setUPS

issues a pop up to let know the firmware flash has been successful : click on “OK” :

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