Eaton 9PX 1:1 Quick start guide
Eaton®setUPS
Firmware upgrade procedure
Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02 Page 1/13
UPS model : 9PX 1:1 1 to 3kVA
Date : 02/09/2016
Eaton®setUPS
Firmware upgrade procedure
Eaton®setUPS_9PX_1-1_1to3k_firmware_upgrade_rev_02 Page 2/13
Contents
1. Download the software setUPS and the firmware
(if receiving this document by email)
2. UPS connection
3. Launch setUPS
4. Go to Bypass
5. setUPS firmware menu
6. Firmware selection
7. Confirmation
8. Upgrade process
9. Upload success
10. Return to normal state
11. Go back to Normal
12. Trouble shooting
Eaton®setUPS
Firmware upgrade procedure
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1. Download the software setUPS and the firmware
Go to the Power Quality Website
(http://powerquality.eaton.com/EMEA/Support/Software-Drivers/default.asp)
Select your product , 9PX (1-3kVA), and select your solution type, Firmware &
Configuration.
Click on “Download 9PX UPS (1-3kVA) Firmware Updates & configuration” :
And click on the required link.
Firmware
file
setUPS
software
Upgrade
instructions
Eaton®setUPS
Firmware upgrade procedure
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2. UPS connection
Connect a communication cable to the UPS unit, on USB or RS232 (DB9) port on the
back of the UPS. Then connect the cable to your computer.
3. Launch setUPS
For a first time Eaton®setUPS installation, double click on the exe file
and valid the “User Account Control” message by “Yes”
The installer opens, click on “Next”Read and click on “Accept”
Eaton®setUPS
Firmware upgrade procedure
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Click on “Install”And on “Finish”
And the Eaton®setUPS starts.
If Eaton®setUPS is already installed, from All Programs menu, open setUPS
At the startup, the software searches for the connected UPS
Eaton®setUPS
Firmware upgrade procedure
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and as soon as communication is established, the product is identified :
4. Go to Bypass
On the UPS, go to the menu “CONTROL”, and select “Go to bypass”. The Bypass
indicator (orange) illuminates and a click noise comes from the UPS (relay) :
WARNING : loads are powered but not protected anymore !
Eaton®setUPS
Firmware upgrade procedure
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If there is a Maintenance Bypass (HotSwap MBP) connected to the UPS, switch to
Bypass position :
5. setUPS firmware menu
On the left menu, select “Firmware” section, the available firmware appears :
Eaton®setUPS
Firmware upgrade procedure
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If the firmware list is empty, copy/paste the downloaded firmware in the target folder My
Documents\Eaton setUPS\firmware (click on the “…” button) :
6. Firmware selection
Click on the latest firmware file to select it and then on the “Upload firmware” button :
Eaton®setUPS
Firmware upgrade procedure
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7. Confirmation
The following screen appears which reminds you that UPS output is OFF (but load still
powered) during the upgrade, select “Yes” to continue
8. Upgrade process
The UPS emits a beep and transfers into Boot loader mode. The firmware will then be
erased and then rewritten into the UPS.
During the flash process, the status led (AC line, Battery, Bypass & Fault) on the UPS
cycle, a progress bar is displayed on LCD and a beep is emitted every 10s :
Eaton®setUPS
Firmware upgrade procedure
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And on setUPS window, the firmware upgrade steps appear :
9. Upload success
When the firmware flash process is done, the UPS emits a long beep. The setUPS
issues a pop up to let know the firmware flash has been successful : click on “OK” :
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