Dimplex Quantum series User manual

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300002974-1 ISSUE: 1 Series: G.8

Quantum Series Heater

Models: QM050RF / QM070RF / QM100RF

QM125RF / QM150RF

INSTALLATION and

OPERATING MANUAL

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Warnings in this document are identiﬁed by a warning triangle against a

grey background.

Keywords at the start of a warning indicate the type and seriousness of

the ensuing risk if measures to prevent the risk are not taken.

The following keywords are deﬁned and can be used in this document:

○DANGER indicates a hazardous situation which, if not avoided, will result in

death or serious injury.

○WARNING indicates a hazardous situation which, if not avoided, could result

in death or serious injury.

○CAUTION indicates a hazardous situation which, if not avoided, could result in

minor to moderate injury.

○NOTICE is used to address practices not related to personal injury.

IMPORTANT

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR

FUTURE REFERENCE. Note also the information presented on the appliance

CAUTION

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR

DAMAGE AND MAY INVALIDATE YOUR GUARANTEE

IMPORTANT SAFETY ADVICE

When using electrical heaters, basic precautions should always be followed to reduce

the risk of ﬁre, electrical shock, and injury to persons, including the following:

IMPORTANT – The wall bracket supplied with the heater must be used.

IMPORTANT – All packaging should be disposed of in an appropriate manner.

OVERHEATING WARNING

WARNING - In order to avoid overheating, do not cover or obstruct the heater. Do

not place material or garments on the heater, or obstruct the air circulation around the

heater, for instance by curtains or furniture, as this could cause overheating and a ﬁre

risk. NEVER cover or obstruct in any way the heat outlet slots at the top of the heater

or the air outlet slots in the base of the heater.

WARNING - THE SURFACES ON THIS HEATER CAN BE HOT.

The heater carries a warning ‘DO NOT COVER’ to alert the user to the risk of ﬁre

that exists if the heater is accidentally covered.

CAUTION - Some parts of this product can become very hot and cause burns.

Particular attention has to be given where children and vulnerable people are present.

For your safety this heater is ﬁtted with a thermal cut-out. In the event that the product

overheats for some reason, the cut-out prevents excessive temperatures on the product

by cutting the power to the heater. Once the heater has cooled down, it will reset

automatically, it will continue to cycle on and o automatically until the reason for

overheating is removed.

The display screen may ﬂash red to indicate the product has overheated. To reset the

display, remove the obstruction and hold Enter for 10 seconds.

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SUITABLE APPLICATIONS

WARNING - This heater is suitable for normal dwelling purposes and should not be

used in any other type of environment. This product should only be used in the country

where it was purchased from by a recognised commercial retailer. Do not use outdoors.

SERVICING AND REPAIRS

WARNING - Servicing and product repairs should only be undertaken by the

manufacturers approved service agent or a similarly trained or qualiﬁed person, using

only exact manufacturer approved spare parts.

PLEASE NOTE: Household dust, lit cigarettes, candles and oil burners, combined with

the convection eect of electric heaters can cause signiﬁcant soot deposits to build

up on the surface directly above and to the sides of the heater. This is not a fault of the

heater. Extensive burning of candles or smoking in the operating environment of this

product can produce heavy discolouration within a few months of use.

OPERATING WARNINGS

IMPORTANT:Remember to observe all safety warnings and precautions when

operating the heater on the automatic or timer modes, either attended or unattended

since a ﬁre risk exists when the heater is accidentally covered, obstructed or displaced.

CAUTION:Do not use if either of the heater’s mains power leads become damaged. If

the supply cord is damaged it must be replaced by the installer or an approved Dimplex

service partner.

Do not sit or stand on the heater.

Ensure minimum clearances between the heater and other objects/surfaces are maintained.

ELECTRICAL INSTALLATION

WARNING - Minimum clearances and IP zone requirements must be adhered to in

accordance with the current wiring regulations.

Mains cables are not provided with this heater.

WARNING - The electrical installation of this heater must be carried out by a suitably

qualiﬁed or trained electrician, and be in strict accordance with current wiring regulations.

The peak supply must be connected via a switched fused spur with a fuse rated suitably

for the appliances ﬂex, the o-peak supply, via a 20A double pole isolated switch.

In both instances a plug and socket arrangement MUST NOT be utilised. The contact

separation to be a minimum of 3mm.

If the product is installed as a single supply (see page 8, 27 and 37 for more details), a

20A DP switch must be used as the supply is covering peak and o peak loads.

Failure to follow these instructions will mean that the manufacturer’s instructions have

not been adhered to. THERE ARE NO EXCEPTIONS.

• This heater must be earthed

• Not suitable for connection via a plug top

• Do not locate the heater immediately above, below or in front of a ﬁxed electrical point

i.e. socket outlet.

This appliance is intended for installation to a single phase supply only and is not suitable

for connection to 3 phase supplies.

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ELECTRICAL INSTALLATION continued

The heater is not ﬁtted with a mains cable, this should be ﬁtted by the installer. Cable

type (minimum size) H05VV-F 1.5mm three core for peak and 2.5mm three core for

o-peak for connection to the ﬁxed wiring of the premises through suitable isolation

devices positioned adjacent to the heater. The supply circuits to the heater must

incorporate a double pole isolating switch having a contact separation of at least 3mm.

In installation the supply cord must be cut to the appropriate length for the electrical

connection point. Excess cable should not be inserted or stored behind the heater.

If, during reassembly of the heater, a part of the thermal insulation shows damage or

deterioration, it should be replaced by an identical part.

WARNING:All electrical connections to the terminal block must be secure to prevent

risk of ignition. Tighten to Minimum torque of 2Nm and Maximum torque of 2.2Nm.

CHILD SAFETY

WARNING - Fixing kit screws are a potential choking hazard.

WARNING - This appliance is not intended for use by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of experience and

knowledge, unless they have been given supervision or instruction concerning use of

appliance by a person responsible for their safety.

This appliance can be used by children from 8 years and above and persons with

reduced physical, sensory or mental capabilities or lack of experience and knowledge

if they have been given supervision or instruction concerning use of the appliance.

Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.

Children of less than 3 years should be kept away unless continuously supervised.

Children aged from 3 years and less than 8 years shall only switch on/o the appliance

provided that it has been placed or installed in its intended normal operating position

and they have been given supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved.

Children aged from 3 years and less than 8 years shall not regulate and clean the

appliance or perform user maintenance.

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN

WARNING - Packaging should be disposed of responsibly as the EPS used could

be a potential choking hazard for children.

This document is customer property and is to remain with this unit.

These instructions do not cover all the dierent variations of systems nor

does it provide for every possible contingency to be met in connection

with installation.

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This appliance must be earthed in accordance with the manufacturers

recommendations and in accordance with IEE regulations for electrical

equipment.

Failure to adequately earth the appliance can result in electrical shock causing

severe personal injury or death.

WARNING: EARTHING

Disconnect all power to unit before installing or servicing.

Hazardous voltage can cause severe personal injury or death.

WARNING: HAZARDOUS VOLTAGE

If the supply cables to the appliance are damaged in anyway, they must be

immediately replaced by a competent person in order to avoid electrocution

which could cause severe personal injury or death.

WARNING: ACCESS TO LIVE PARTS

The appliance must be securely ﬁxed to the wall. The installed appliance

could weigh up to 165kg and if it falls o the wall it could cause severe

personal injury or death. It is the responsibility of the installer to ensure that

the appropriate wall ﬁxing is used and that the ﬂoor is capable or bearing the

full weight.

WARNING

To avoid a ﬁre hazard the cardboard insert within the heater core must

be removed before the heater is switched on. Also ensure all polystyrene

packaging is removed before the heater is operated. Leaving combustible

packaging in the appliance could lead to ﬁre and cause severe personal injury,

death and damage to property.

WARNING

The appliance is very heavy (up to 50kg) and care should be taken when

handling during installation to reduce risk of muscular or skeletal injuries.

CAUTION

The appliance should not be repeatedly switched on/o by an external room

thermostat as this could lead to failures of the electronic controller and may

invalidate the guarantee – further clariﬁcation SHOULD BE SOUGHT FROM

https://www.dimplex.co.uk/support.

CAUTION

During the ﬁrst 48 hours of operation rooms must be well ventilated as the

heater will produce a smell. Young children, caged birds, or persons with

respiratory complaints must not remain in close proximity to the appliance

during the ﬁrst 48 hours or operation.

CAUTION

It is important that the appliance bricks are dry and free from mould growth.

Wet or mouldy bricks can lead to an unpleasant odour and or steam being

generated by the appliance which could potentially be a hazard and

could

damage the appliance.

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Energy Related Product Directive

Technical Details

Model Identiﬁer(s): QM050RF QM070RF QM100RF QM125RF QM150RF

Input rating +5% / -10% 936/1020W 1435/1560W

2042/2220W

2540/2760W

3024/3300W

Boost Output 230/240V~ 312/340W 478/520W 681/740W 847/920W 1008/1100W

Rated Charge Period: 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours

Max Storage Capacity 7.2kWh 10.9kWh 15.4kWh 19.3kWh 23.1kWh

Fan Wattage 11W 11W 11W 11W 11W

UI Wattage 0.5W 0.5W 0.5W 0.5W 0.5W

Sound Level dB

(measured in test chamber) 27 29 32 30 31

Energy Cell Packs Required (047243) 4 6 8 10 12

Height (mm) 730 730 730 730 730

Width (mm) 580 703 865 1069 1069

Depth (mm) 185 185 185 185 185

Model Identiﬁer(s): QM050RF QM070RF QM100RF QM125RF QM150RF

Heat Output

Nominal heat output Pnom 0.50kW 0.75kW 1.00kW 1.25kW 1.50kW

Minimum heat output (indicative) Pmin

0.00 0.00 0.00 0.00 0.00

Maximum heat output Pmax,c 0.90kW 1.20kW 1.50kW 1.70kW 2.00kW

Auxiliary electricity consumption

At nominal heat output elmax 0.00 0.00 0.00 0.00

0.00

At minimum heat output elmin

0.00 0.00 0.00 0.00 0.00

In standby mode elSB

0.000 0.000 0.000 0.000 0.000

Type of Heat input, for electronic storage local space heaters only

Electronic heat charge control with room

temperature feedback Yes

Fan assisted heat output Yes

Type of heat output / room temperature control

Electronic room temperature control plus week

timer Yes

This product meets the Ecodesign requirements for an electric storage local space heater. Commission

Regulation (EU) 2015/1188.

Contact details

Glen Dimplex Heating and Ventilation

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

Tel: 0344 879 3588

This product meets the Ecodesign requirements for an electric storage local space heater. Commission

Regulation (EU) 2015/1188.

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All Models

Controls

Digitally controlled, Electronic Thermostat accurate to (±0.2°C).

Timer modes:

7 Day Programmable User Timer, Out All Day, Home All Day

Continuous heat modes:

Frost Protect

Additional Modes:

Away, Boost, Setback

Controller UI

• Graphical display with RGB backlight

• Tactile buttons with audio feedback

• User replaceable battery (Coin-Type)

• Open window detection, Adaptive Start, Advance Time Period

• Wide SP range (7-30°C)

• Automatic Charge Control

• History / Reporting Screens

• Boost Mode, User Adjustable

• Heat Demand % Adjustment

• Child Lock & Heater Lock (PIN-based)

Safety

Electronic overheat protection.

Additional electromechanical overheat protection.

LVD and EMC compliance.

IP Rating IPX4

Battery 3.3V coin cell battery to backup real time clock. Battery life > 5 years.

Supply 1/N/1/N/PE ~230-240V (Peak + O Peak) 230-240V / 50Hz Class II

Colour / Finish Trac White (RAL 9016),

Grille RAL7035

Storage Core High-density bonded magnetite energy cells

Approvals UKCA, CE & BEAB

Guarantee 2 Years. 10 Years extended available with registration.

Country of Origin United Kingdom

Manufacturer Glen Dimplex Heating & Ventilation

(Glen Dimplex UK Ltd)

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It is important to be aware of how your Quantum storage heater has been installed electrically. If you Quantum has

only one electrical connection, it must be carefully conﬁgured to work with your o-peak electricity tari.

Available ﬁxed charge times must be manually programmed into the heater to tell it when to charge; no external

timers or contactors are needed. Up-to 4 digital charge times can be set.

If charge times are not programmed into the heater, the default times will be used which are set-up by default to

support dual-supply installations: 00:00 – 00:00 or 24h charge window.

A 24h charge window in a single supply installation will cause the heater to charge continuously,

including times when o-peak electricity is not available, resulting in larger bills.

Single Supply

NOTE:

If electricity tari charge times have changed, the digital charge times in the heaters settings must be

checked to ensure they match.

Operating Instructions

150

250 mm

300 mm

Product Clearances

WARNING:

DO NOT PLACE OBJECTS

WITHIN 300mm OF THE

FRONT OF THE HEATER

AND 150mm EITHER SIDE

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First Time Power-On

A setup wizard will display when the product is powered on for the

ﬁrst time. This will set the following:

• Time, Date, Daylight Savings Time

• Sound On/O

For information on using the Heaters controls, refer to page 10.The

Heater will then take the User to the Home Screen with the ‘Out All

Day’ Timer Mode active.

IMPORTANT

During initial heat-up, some odour may be

emitted due to the newness of materials

used in manufacture. This is normal and

will disappear after a short period of use, It

is however advisable to keep the room well

ventilated

This product is Dimplex Control capable * **.

Control and monitor your heating and hot water with Dimplex Control. Group heaters into zones to easily control and

track their energy usage. Any time. Anywhere.

Search for Dimplex Control on your device’s app store.

*Requires additional hardware. Sold separately. Visit Dimplex.co.uk for more information.

**A Dimplex Hub is required for this product to connect to Dimplex Control. For instruction on setting up Dimplex Hub,

please refer to the manual. Manuals can be downloaded at Dimplex.co.uk.

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The controls are located on the top of the heater consisting of a display screen and three buttons and a Dial.

The heater is ﬁtted with an adjustable thermostat enabling the room temperature to be controlled. The minimum room

temperature is 7°C. The maximum temperature is set to 30°C by default. A temperature of 21°C is a common comfortable

room temperature.

NOTE:

Your heater may produce some noise during operation. This noise

is caused by the low noise fan and expansion and contraction of

the metalwork as it changes temperature, and is normal for this

type of product. Whilst the noise produced is usually very quiet,

certain environmental factors can make it more noticeable, such

as hard ﬂooring or minimal furnishings.

Operation

Heating ON

BACK

ADVANCE

WARNING: FAILURE TO FOLLOW THESE OPERATING INSTRUCTIONS MAY RESULT IN INJURY AND/OR DAMAGE

NOTE:

Should the heater fail to

operate, this may be due to

the room temperature being

higher than the thermostat

setting.

Out All Day

1Display Screen

2‘Menu’ Button

3‘Back’ Button

4‘Selector Dial’

5‘Enter’ Button

6‘Advance’ Button

7Heating Status

The heater controls can be easily adjusted by using the Dial and buttons on the User Interface.

1. The Home Screen shows the options available at each stage of adjustment. Here the current

target room temperature is displayed along with the mode of operation. Any use of the

Advance function will be displayed here, and pressing the Dial will show the functions

which are enabled.

The currently active mode of operation is displayed at the top of the screen e.g. ‘Out All

Day’ timer.

When the heater is in a timer proﬁle and trying to achieve or maintain a room temperature, ‘Heating On’ will be

displayed, otherwise, ‘Heating O’ will be displayed. The words ‘Heating On / O’ will not be displayed in a manual

mode of operation

When the controller buttons have not been pressed for a long period of time, the display will ‘sleep’ and the text

will disappear. The heater is still on and active in whatever Mode it was set to.

2. Menu - Displays the Main Menu;

- Boost – Activate Boost Mode

- Modes - Set the mode of operation.

- Settings – Time/Date, Temperature units etc.

3. Back returns to the previous screen.

4. Rotate the Dial to navigate through the menus and adjust the required room temperature on the main screen.

The screen colour changes based on the temperature selected, showing deep blue through to bright red.

5. Press the Dial to enter sub menus and to conﬁrm actions.

6. The Advance button is only used when a Timer Mode is active, it allows the timer schedule to be changed

temporarily by forcing a ‘Heating On’ period to begin or end early.

User Timer

21°C

Heating ON

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