Dimplex DHOP1341 User manual

Owner’s Manual

Model

DHOP1341

6909070159

To view the full line of Dimplex products, please visit

www.dimplex.com

7213010100R04

IMPORTANT SAFETY INFORMATION: Always read this manual rst

before attempting to install or use this heater. For your safety, always

comply with all warnings and safety instructions contained in this manual

to prevent personal injury or property damage.

2 www.dimplex.com

Table of Contents

Always use a qualied techni-

cian or service agency to repair

this heater.

!NOTE: Procedures and

techniques that are considered

important enough to emphasize.

CAUTION: Procedures and

techniques which, if not carefully

followed, will result in damage to

the equipment.

WARNING: Procedures and

techniques which, if not care-

fully followed, will expose the

user to the risk of re, serious

injury, or death.

Welcome & Congratulations ..................3

IMPORTANT INSTRUCTIONS ................4

Heater Installation .........................6

Operation.................................8

Maintenance..............................9

Warranty ................................9

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric

heater from Dimplex, the world leader in electric heaters.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before

starting installation. Failure to follow these instructions may result in a

possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future

reference: model and serial numbers can be found on the Model and

Serial Number Label of your heater.

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

For Troubleshooting and Technical Support

OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial

number ready. (See above)

S E R IAL No.

MODE L

MOD.

4 www.dimplex.com

When using electrical appliances,

basic precautions should always

be followed to reduce the risk of

fire, electric shock, and injury to

persons, including the following:

①Read all instructions before

using the heater.

②The heater is hot when in

use. To avoid burns, do not let

bare skin touch hot surfaces. The

surface around the heater outlet

becomes hot during heater opera-

tion.

DANGER: High temperatures

may be generated under certain

abnormal conditions. Do not par-

tially or fully cover or obstruct the

front of this heater.

③Extreme caution is neces-

sary when any heater is used by

or near children or invalids and

whenever the unit is left operating

and unattended.

④Always unplug the heater

when not in use.

⑤Do not operate any heater

after it malfunctions. Disconnect

power at the service panel and

have the heater inspected by a

reputable electrician before reus-

ing.

IMPORTANT INSTRUCTIONS

⑥ Do not operate any unit with

a damaged cord or plug, or if the

heater has malfunctioned, or if

the heater has been dropped or

damaged in any manner, contact

Dimplex Technical Service at

1-888-346-7539.

⑦Do not use outdoors.

⑧The heater is not intended for

use in bathrooms, laundry ar-

eas and similar indoor locations.

Never locate heater where it may

fall into a bathtub or other water

container.

⑨Do not run the cord under

carpeting. Do not cover cord with

throw rugs, runners, or the like.

Arrange cord away from traf-

c area and where it will not be

tripped over.

⑩To disconnect the unit, turn

the controls off, then disconnect

the plug.

⑪Do not insert or allow foreign

objects to enter any ventilation

or exhaust opening as this may

cause an electric shock or re, or

damage to the heater.

⑫ To prevent a possible re, do

not block air intake or exhaust in

any manner.

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

⑬All electrical heaters have

hot and arcing or sparking parts

inside. Do not use in areas where

gasoline, paint, or ammable

liquids are used or stored.

⑭Do not modify the heater.

Use it only as described in this

manual. Any other use not recom-

mended by the manufacturer may

cause re, electric shock or injury

to persons.

⑮To reduce the risk of electric

shock, this appliance has a three

pronged plug. This plug will t

in a grounded outlet/inlet only

one way. If the plug does not t,

contact a qualied electrician to

install the proper outlet. Do not

change the plug in any way.

⑯ Always use a certied electri-

cian should new circuits or outlets

be required.

⑰ Always use properly grounded,

fused and polarized outlets.

⑱Disconnect all power supply

before performing any cleaning,

maintenance or relocation of the

unit.

⑲When transporting or storing

the unit and cord, keep in a dry

place, free from excessive vibra-

tion and store so as to avoid dam-

age.

!NOTE: Changes or modica-

tions not expressly approved by

the party responsible for compli-

ance could void user's authority to

operate the equipment.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICABLE PARTS INSIDE

6 www.dimplex.com

Heater Installation

WARNING: Ensure the power

cord is not installed so that it is

pinched or against a sharp edge

and ensure that the power cord is

stored or secured to avoid tripping

or snagging to reduce the risk

of re, electric shock or injury to

persons.

WARNING: Construction

and electrical outlet wiring must

comply with local building codes

and other applicable regulations

to reduce the risk of re, electric

shock and injury to persons.

WARNING: Do not attempt

to wire your own new outlets or

circuits. To reduce the risk of re,

electric shock or injury to persons,

always use a licensed electrician.

WARNING: To reduce the risk

of re, do not store or use gaso-

line or other ammable vapors or

liquids in the vicinity of the heater.

CAUTION: To reduce the risk

of electric shock, this appliance

has a three pronged plug (Figure

1). This plug will t in a grounded

outlet/inlet only one way. If

the plug does not t, contact a

qualied electrician to install the

proper outlet. Do not change the

plug in any way.

!NOTE: A 15 Amp, 120 Volt cir-

cuit is required. A dedicated circuit

Figure 1

5.0 ft (153 cm)

10.0 ft (305 cm)

Figure 2

Heater Installation

is preferred but not essential in

all cases. A dedicated circuit will

be required if, after installation,

the circuit breaker trips or fuse

blows on a regular basis when the

heater is operating. Additional ap-

pliances on the same circuit may

exceed the current rating of the

circuit breaker.

Installation Options

The heater is supplied installed

in a Dimplex mantel. The heater

is intended to be plugged into

the Dimplex Optimyst®Cassette

which will allow the unit to be con-

trolled using the provided remote

to provide supplemental heat.

If not installing the unit into a Dim-

plex mantel the required open-

ing dimensions of the heater

are: 12.6 in. (320 mm) wide x

3.5 in. (89 mm) high x 7.7 in.

(196 mm) deep.

!NOTE: The heater does not

require any additional venting.

!NOTE: If installing the unit in

a custom built mantel install

the heater so that the pilot light

can be seen 5 ft (153 cm) from

the oor and 10 ft (305 cm)

from the unit. (Figure 2)

Wiring

12.4 in.

(315 mm)

15.0 in.

(380 mm)

3.3 in.

(84 mm)

7.7 in.

(196 mm)

Figure 3 - Unit Dimensions

8 www.dimplex.com

Operation

WARNING: This electric

heater must be properly installed

before it is used.

The On/Off switch supplies power

to the heater. When the switch is

in the "I" position, the unit is On,

and will be indicated by the red

light. When the switch is in the

"O" position, the unit is OFF.

Resetting the Temperature

Cutoff Switch

Should the heater overheat, an

automatic switch will turn the

heater off and it will not come

back on without being reset. The

temperature cutoff switch can be

reset by unplugging the unit, wait-

ing 5 minutes and plugging the

unit back in.

CAUTION: If you need to con-

tinuously reset the heater, unplug

the unit and call Dimplex North

America Limited at 1-888-346-

7539 for technical support. Please

have your model and serial num-

ber ready when calling.

1 YEAR LIMITED WARRANTY

Products to which this limited warranty applies

This limited warranty applies to your newly

purchased Dimplex heater. This limited

warranty applies only to purchases made

in any province of Canada except for

Yukon Territory, Nunavut, or Northwest

Territories or in any of the 50 States of the

USA (and the District of Columbia) except

for Hawaii and Alaska. This limited war-

ranty applies to the original purchaser of

the Product only and is not transferable.

Products excluded from this limited warranty

Products purchased in Yukon Territory,

Nunavut, Northwest Territories, Hawaii,

or Alaska are not covered by this limited

warranty. Products purchased in these

States, provinces, or territories are sold

AS IS without warranty or condition of any

kind (including, without limitation, any im-

plied warranties or conditions of merchant-

ability or tness for a particular purpose)

and the entire risk of as to the quality and

performance of the products is with the

purchaser, and in the event of a defect the

purchaser assumes the entire cost of all

necessary servicing or repair.

What this limited warranty covers and for

how long

Products covered by this limited warranty

have been tested and inspected prior to

shipment and, subject to the provisions

of this warranty, Dimplex warrants such

products to be free from defects in mate-

rial and workmanship in respect of the

heater components of the Product for a

period of 12 months from the date of the

rst purchase of the Product.

This limited warranty period also applies

to any implied warranties that may exist

under applicable law. Some jurisdictions

do not allow limitations on how long an

implied warranty lasts, so the above limita-

tion may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to

Products that have been repaired (except

by Dimplex or its authorized service

representatives) or otherwise altered. This

limited warranty does further not apply

to defects resulting from misuse, abuse,

accident, neglect, incorrect installation,

improper maintenance or handling, opera-

tion with an incorrect power source, re or

other circumstance outside of Dimplex's

control including, without limitation, an Act

of God.

What you must do to get service under

this limited warranty

Defects must be brought to the attention of

Warranty

Maintenance

WARNING: Disconnect power

before attempting any main-

tenance or cleaning to reduce

the risk of re, electric shock

or damage to persons.

!NOTE: The heater should not

be operated with an accumulation

of dust or dirt on or in the unit,

as this can cause a build up of

heat and eventual damage. For

this reason the heater must be

inspected regularly, depending

upon conditions and at least at

yearly intervals.

Heater Surface Cleaning

Use a cloth dampened with

warm water only to clean painted

surfaces of the electric heater. Do

not use abrasive cleaners.

Dimplex Technical Service by contacting

Dimplex at 1-888-DIMPLEX (1-888-346-

7539), or 1367 Industrial Road, Cam-

bridge Ontario, Canada N1R 7G8. Please

have proof of purchase, catalogue/model

and serial numbers available when calling.

Limited warranty service requires a proof

of purchase of the Product.

What Dimplex will do in the event of a defect

In the event the Product or part covered

by this limited warranty is proven to be

defective in material or workmanship dur-

ing, in the One Year Warranty period, as

applicable, you have the following rights:

• Dimplex will in its sole discretion either re-

pair or replace such defective Product or

part without charge. If Dimplex is unable

to repair or replace the Product or part, or

if repair or replacement is not commercial-

ly practicable or cannot be timely made,

Dimplex may, in lieu of repair or replace-

ment, choose to refund the purchase

price for the Product or part.

• Limited warranty service will be per-

formed solely by dealers or service

agents of Dimplex authorized to provide

limited warranty services.

• This limited warranty does not entitle

the purchaser to on-site or in-home ser-

vices. On-site or in-home services may

be performed at the purchaser's specic

request and expense at Dimplex’s then-

current rates for such services.

• Dimplex will not be responsible for, and

the limited warranty services shall not

include, any expense incurred for instal-

lation or removal of the Product or part

(or any replacement Product or part)

or any labour or transportation costs.

Such costs shall be the purchaser’s

responsibility.

What Dimplex and its dealers and service

agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS

DIRECTORS, OFFICERS, OR AGENTS,

BE LIABLE TO THE PURCHASER OR

ANY THIRD PARTY, WHETHER IN CON-

TRACT, IN TORT, OR ON ANY OTHER

BASIS, FOR ANY INDIRECT, SPECIAL,

PUNITIVE, EXEMPLARY, CONSEQUEN-

TIAL, OR INCIDENTAL LOSS, COST,

OR DAMAGE ARISING OUT OF OR

IN CONNECTION WITH THE SALE,

MAINTENANCE, USE, OR INABILITY TO

USE THE PRODUCT, EVEN IF DIMPLEX

OR ITS DIRECTORS, OFFICERS, OR

AGENTS HAVE BEEN ADVISED OF

THE POSSIBILITY OF SUCH LOSSES,

COSTS OR DAMAGES, OR IF SUCH

LOSSES, COSTS, OR DAMAGES ARE

FORESEEABLE. IN NO EVENT WILL

DIMPLEX, OR ITS OFFICERS, DIREC-

TORS, OR AGENTS BE LIABLE FOR

ANY DIRECT LOSSES, COSTS, OR

DAMAGES THAT EXCEED THE PUR-

CHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW

THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE LIMITATION

OR EXCLUSION MAY NOT APPLY TO

THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specic

legal rights, and you may also have other

rights which vary from jurisdiction to juris-

diction. The provisions of the United Na-

tions Convention on Contracts for the Sale

of Goods shall not apply to this limited

warranty or the sale of Product covered by

this limited warranty.

Warranty

Dimplex North America Limited

1367 Industrial Road

Cambridge ON

Canada N1R 7G8

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